Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 516

Healthcare Employee Relations Online Ordering Customer Service 516

Modern Restaurant Management

OCTOBER 19, 2020

percent as of September 30, 2020. ” Restaurant employees would practice proper protocols behind the scenes: cooking foods to proper temperatures, avoiding cross-contamination, washing hands and equipment, etc. For the most part, restaurants have adopted COVID-related safety protocols. Treat Location Employees Like Assets.

Food Safety 539

Food Safety Food Employee Relations Consumer Goods 539

7 Shifts

JULY 29, 2021

The Key to Communication. Sales per labor hour tracks how much revenue employees are helping bring in per hour worked. Even when some locations shut down in early 2020, the numbers have stayed consistent. Want to schedule smarter and communicate clearer like Kaldi's Coffee? The Key to Communication. “We

Communication 370

Communication Employee Relations Coaching 2014 370

Modern Restaurant Management

MAY 6, 2020

For restaurants, this means dine-in service will begin again — or will be soon — and more employees will be returning to work. The following is a look at just some of the considerations regarding employees that restaurant owners and managers will need to focus on in the weeks and months to come.

Restaurant Law 459

Restaurant Law Employee Relations Document Customer Service 459

7 Shifts

FEBRUARY 4, 2021

Communicating the new schedules was another logistical nightmare. Book found herself texting pictures of the staff schedule to employees day-in and day-out. “I Streamlining team communication Communication between teammates at a restaurant is something that can directly affect staff accountability and team culture.

Operations 370

Operations Book Small Business Communication 370

Modern Restaurant Management

MARCH 1, 2023

Everything from decreasing food waste to exploring how automation can increase revenue for small business restaurants is related to BOH procedures. For any service charge to be a net-benefit for your restaurant and employees, always focus on the customer. Does the equipment layout make sense for all staff?

Front of House 428

Front of House BOH Back of House 2023 428

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Personalized communications aren’t creepy, they’re expected. Sales velocity is now +4 percent vs January 4, 2020. Sales velocity is now 0 percent vs January 4, 2020.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

MARCH 24, 2021

Look for available solutions, that optimize sales and allow operators and employees to focus their effort and energy where it’s needed most. In fact, prior to 2020 , customers indicated a strong preference for deliveries being handled by the restaurants themselves. Unite to Build Your Own Scale. Co-created with Burma Inc.,

Delivery 473

Delivery Customer Service Point of Sale Customer Experience 473

7 Shifts

MARCH 27, 2020

Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? How to communicate your COVID-19 restaurant closure. Whether you decide to close your restaurant partially or fully, it’s important to communicate your decision properly to staff and customers.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

7 Shifts

JULY 31, 2020

Restaurant communication is another major factor that can make or break the productivity and success of your restaurant team. Announcements —A one-way communication channel for managers to update the entire team about an event, give recognition, or share critical information. That always is an issue.

Management 370

Management Management Document Communication 370

Modern Restaurant Management

SEPTEMBER 3, 2020

Even the most creative of restaurants have struggled to keep employees on payroll – even at wages half of which they were accustomed. Many restaurants have wondered where, besides federal programs such as the Paycheck Protection Program or SBA Disaster loans, they can turn for funds, and what their legal obligations are to employees.

Fine Dining 502

Fine Dining Restaurant Law Outdoor Food Truck 502

Modern Restaurant Management

MAY 30, 2025

Additionally, consumers continue to favor delivery transactions, which are up by 383 percent since 2020. Even with these enhancements in service quality, consumers still value having a real employee on the other end providing services. The report analyzed data from more than 30,000 QSR restaurants that generated a total of 4.5

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

AUGUST 5, 2020

” Aron most recently served as the Australian CEO & Country Manager for Deliveroo from 2015 to 2020, helping grow the company into 500 cities and 13 countries during his tenure. ” Ervin Cohen & Jessup Launches Food, Beverage and Hospitality Practice.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

SEPTEMBER 23, 2020

Also, in today's Covid challenged environment, Citrus safeguards both employees and customers by completely eliminating contact, enabling businesses to thrive, providing a safe pickup experience for all. BIBO will work on general sales, marketing and communication, brand development, and new product launches.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

APRIL 21, 2020

In March 2020, restaurateurs across the country have had to shutter their businesses in some cases literally overnight. All of them have asked us for help in saving their businesses and helping their employees. Yes, many restaurants closed during the Great Recession, but the attrition happened over months or years.

Insurance 542

Insurance Government Document Restaurant Law 542

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. But restaurant management is the glue that holds it all together.

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. The final rule will be effective April 27, 2020. NLRB Issues Joint-Employer Ruling. ” Chairman Ring was joined by Board Members Marvin E.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

Food Business

OCTOBER 20, 2017

The overriding key to any healthy work environment is good communication, but that can be a broad directive to follow. Here are some factors to consider when envisioning the ideal workplace for today’s entry level employees: Millennials crave an atmosphere of openness and transparency. It's attractive to owners, and to waitstaff.

Communication 100

Communication Brewery Employee Relations Small Business 100

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. Improve employee performance. Reduce theft. Sean Bradley, AudioEye co-founder.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JANUARY 9, 2020

The acquisition is expected to close by the end of the second quarter of 2020 and remains subject to stockholder and regulatory approval and other customary closing conditions. Feeding America, the Humane Society, and Operation Gratitude will each be receiving $40,417 on behalf of Southern Glazer’s employees. Brands, Inc.

Fast Casual 282

Fast Casual Online Ordering Customer Service Employee Relations 282

Modern Restaurant Management

MAY 27, 2020

“While cafes, dining halls, cafeterias, and concessions stands may look a little different, I am confident that they will feel and be safe for our employees and everyone we serve,” said John Zillmer, Aramark’s CEO. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

JANUARY 17, 2020

In 2020 alone, Curry Up Now anticipates opening 12 locations across the country. Taco Bell's 2020 Commitments. We're excited to shake things up and make 2020 even more about what matters most: our purpose." Hattie Marie's Looks to Franchising. Taco Bell Sustainable Packaging.

Franchising 340

Franchising Franchise 2020 Fast Casual 340

7 Shifts

AUGUST 20, 2020

How to cut labor costs in a restaurant 101: Use a labor management tool Did you know that restaurants spend about 30% of their revenue on wages, overtime, payroll taxes, and employee health care? Another way that labor management software increases restaurant efficiency and productivity is by facilitating communication between staff.

Technology 293

Technology Mobile Ordering Dietary Restrictions Online Ordering 293

EATER

DECEMBER 16, 2021

Vianne had dual citizenship and went to Mexico to study communications and marketing at the Universidad Regiomontana in Monterrey. Dynamex stated that most workers are employees and that any company seeking to classify a worker as an independent contractor must meet a stringent burden of proof to do so. It was very exhausting.”

Back of House 363

Back of House Delivery Employee Relations Mobile Ordering 363

7 Shifts

AUGUST 20, 2020

Once his restaurant was allowed to reopen for dine-in service, Logan took necessary precautions to ensure his staff’s, customers’, and community’s health and safety. Once we started to open up a little bit, we really emphasized how we take care of our employees and how we take care of our building as far as a cleaning aspect.

Employee Relations 195

Employee Relations Guest Recovery Communication Food Safety 195

Modern Restaurant Management

MARCH 11, 2020

We would like to thank Derek Jones and all of the employees at Smart Foodservice for their dedication in building a highly differentiated business in the cash and carry industry, and we know the company will be in great hands with its new owners.” The company has continued that momentum in 2020 by adding over 5,000 clients already.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

SEPTEMBER 15, 2020

” According to a survey conducted by the National Restaurant Association, the restaurant industry is expected to lose $240 billion by the end of 2020. The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. Each member of the coalition is committed to responsibility.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating. Go with a Restaurant Gift Card.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

DECEMBER 12, 2019

Two additional cafes are under construction and slated to open in early 2020 in Highlands Ranch and Littleton. Salata is currently in high-growth mode and is actively seeking to expand into new markets in 2020. In 2020, 65. Salata is on track to have 25 new franchise contracts secured by the end of 2019.

Franchising 275

Franchising Franchise Loyalty Program Book 275

Hot Schedules

MARCH 23, 2020

(Published March 20, 2020). Published March 20, 2020). Dollar Tree – Dollar Tree will be hiring approximately 25,000 employees, according to Marianne Wilson at Chain Store Age. Published March 20, 2020). Published March 19, 2020). Published March 19, 2020). Published March 18, 2020).

Hiring 148

Hiring Employee Relations 2020 Magazine 148

Indoor Media

SEPTEMBER 23, 2020

Plus, online customers prefer to use chat as a communication tool! However, if you can’t realistically have an employee sit and reply to incoming messages immediately, you should look at option #2. User: 09/15/2020 at 8:00 am CB: Great! Number of Agents How many employees (aka, agents) do you expect to use the software?

Website Management 148

Website Management Email Marketing Advertising Customer Service 148

Restaurant365

JULY 24, 2020

Statista’s latest data indicates that: Revenue in the online food delivery segment is projected to reach $26,527m in 2020. Revenue is expected to show an annual growth rate (CAGR 2020-2024) of 5.1%, resulting in a projected market volume of $32,325m by 2024. That may alleviate the fears for many of your potential employees.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Modern Restaurant Management

FEBRUARY 21, 2020

The James Beard Foundation and VISIT PHILADELPHIA ® announced that together, the organizations will reveal the 2020 James Beard Awards nominees at a live press conference in Philadelphia on Wednesday, March 25 in partnership with Constellation Culinary Group. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Brewery 348

Brewery Design Food Supply Equipment 348

Restaurant365

DECEMBER 11, 2020

The year 2020 prompted enormous changes in the restaurant industry. Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps. Your suppliers may have experienced fluctuations in prices for ingredients in 2020. Focus on attracting, hiring and retaining the right employees.

2021 136

2021 Cash Management Management Management 136

Hot Schedules

JANUARY 27, 2021

Employee benefits services. Employee benefits services. This co-employment model establishes your workers as employees of both your business and the PEO, allowing you to distribute employer responsibilities between you and the PEO. Employee Satisfaction. HR administration. Tax administration. HR administration.

Small Business 145

Small Business Employee Relations Retail Insurance 145

Hot Schedules

SEPTEMBER 18, 2020

Available on all mobile and web apps, this short health survey enables your team to communicate their health status before entering the workplace, unlike POS alternatives. Managers only see if an employee is safe to work, not safe to work, or did not provide their consent with the icons shown here. Related Posts. VIEW ARTICLES.

Employee Relations 148

Employee Relations Leadership Customer Service Demo 148