Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 187

Loyalty Program Online Ordering Cash Management Point of Sale 187

Modern Restaurant Management

DECEMBER 20, 2022

Technomic is forecasting that the industry’s total value will only be 90 percent of 2019’s value in real terms. While sales have in many cases, rebounded, operators faced ongoing struggles from inflationary pressure on food costs, hiring and retaining staff, along with supply chain issues and availability of key items.

2022 193

2022 Food Supply Point of Sale Dietary Restrictions 193

Modern Restaurant Management

JANUARY 12, 2022

71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

EATER

APRIL 10, 2024

It’s called Bankside, with a menu that includes peel-and-eat shrimp, clam chowder, crispy cod sandwiches, and a lobster roll. The chefs develop the menu and recipes, lending their famous names. Three months after creating his menu, Johnson returned to the kitchen and Wonder’s chefs served him their version of his food. “I

Delivery 120

Delivery Cash Management Point of Sale Back of House 120

Modern Restaurant Management

APRIL 13, 2022

A fragmented supply chain is also increasing ingredient costs, leading restaurants to balance staff churn with a changing menu to keep revenue consistent. A fragmented supply chain is also increasing ingredient costs, leading restaurants to balance staff churn with a changing menu to keep revenue consistent.

POS 206

POS Food Supply Mobile Ordering Point of Sale 206

Lavu

JUNE 3, 2019

Take advantage of the festive, summer vibes and offer a special seasonal cocktail menu. With a bar POS system , adding new menu choices is fast and simple. Restaurants see a 26% uptick in sales with seasonal menus and a 23% increase in average ticket size. . In other words, it’s party time! Smoke Your Drinks.

2019 60

2019 Seasonal Menu Compost Point of Sale 60

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. Falling outlets, rising sales. " Remarkable Resiliency.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

APRIL 7, 2023

Point-of-sale financing is becoming more popular and is expected to make up 13-15 percent of lending products in 2023. Point-of-sale financing is becoming more popular and is expected to make up 13-15 percent of lending products in 2023. In 2019, Lending Express conducted a survey where 7.5

Cash Management 98

Cash Management Equipment Front of House Small Business 98

Modern Restaurant Management

DECEMBER 30, 2020

The most ordered menu item of 2020 came from South Carolina chain, New York City Pizza, and its “New York” thin-crust pizza. In addition to restaurants increasingly adopting technology, the popularity of ghost kitchens skyrocketed, increasing 60x in 2020 from 2019. Top Restaurant Trends.

2020 206

2020 Merchandise Retail Point of Sale 206

Modern Restaurant Management

OCTOBER 26, 2022

A Federal Reserve Bank of San Francisco Diary of Consumer Payment Choice report further revealed that consumers continued to use credit cards and debit cards for most of their payments, accounting for 57 percent of total payments in 2021 compared to 55 percent in 2020 and 54 percent in 2019. According to a PYMNTS survey of 3,250 U.S.

Consumer Goods 176

Consumer Goods Restaurant Law Audits Customer Service 176

Black Box Intelligence

DECEMBER 16, 2022

Best and worst performing region, segment and cuisine is based on same-store sales growth. Restaurant Sales & Traffic Growth Softening Again, Likely Signaling Tougher Times Ahead. However, when looking more granularly at the data, same-store sales growth was -3.4% percentage point drop. year over year in November.

Fast Casual 78

Fast Casual Point of Sale Front of House Fine Dining 78

Modern Restaurant Management

AUGUST 12, 2020

Revamping the Menu. Food costs are one of the highest costs for restaurants, ranging anywhere from 20 percent to 40 percent , according to point of sale system provider TouchBistro. Creating menu items that share the same ingredients allows restaurants to order ingredients in bulk, which can significantly cut costs.

Food Safety 199

Food Safety Website Management Online Ordering Food Order 199

Deliverect

FEBRUARY 22, 2021

Since 2019, DoorDash also includes the Caviar online ordering platform, which specializes in delivery from upscale urban restaurants that typically do not offer delivery services. Upload your menu. If you opt in to additional services such as a DoorDash tablet, menu photography or marketing promotions, fees may be applicable.

Online Ordering 148

Online Ordering Point of Sale Delivery Customer Service 148

Lavu

APRIL 27, 2020

While your current menu may have been perfect before this crisis, customers buying preferences are changing, and your new menu needs to reflect those changes in buyer habits. Adapt Menu Item Packaging Processes. Adapt Menu Item Packaging Processes. Add Meal Prep Kits to your Menu. Use strong packaging that seals.

Menu 78

Menu Healthcare 2025 Point of Sale 78

Modern Restaurant Management

JUNE 15, 2021

Menus were trimmed to a fraction of original size. Restaurants have responded to capture more off-premises sales by improving digital menus, whether found in-app, through a Google search or on store screens. When the pandemic hit, many restaurants focused on expenses. Delivery and curbside pick-up reduced on-site staffing.

Technology 199

Technology Loyalty Program Front of House Online Ordering 199

7 Shifts

NOVEMBER 29, 2022

There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. Honestly, that's more of a point of pride for them.It Everything was built into the menu price. Kelly Phillips - Founder and Hospitality Director @ Destination Unknown Restaurants in Washington, D.C. The Panelists.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Modern Restaurant Management

FEBRUARY 10, 2020

broadline foodservice sales of plant-based meat have grown 37 percent in the past year. 58 of the top 100 restaurant chains are taking advantage of the plant-based market opportunity–even increasing their plant-based offerings from 25 to 50 percent of their menu, like Panera Bread plans to do. This data covers U.S.

Hospitality 156

Hospitality Food Consumer Goods Point of Sale 156

Modern Restaurant Management

JULY 15, 2020

According to the latest Financial Trends Insights from Black Box Financial Intelligence™ , based on data from the week ending June 28, restaurants sales continue improving. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead. Financial Trends Insights.

2020 169

2020 Mobile Ordering Point of Sale Fast Casual 169

Modern Restaurant Management

JULY 5, 2022

If, you were doing great in 2019 with a full staff, we need to look at the model that made you successful. Today we are all so shorthanded, we know that guests hate to see empty tables, and we feel the pressure to seat those stations to the point where our servers are now trying to handle 10 tables. Improve Service Through the Menu.

Seating 180

Seating Training Customer Service Point of Sale 180

BNG Point of Sale

NOVEMBER 20, 2020

Today’s online ordering systems for restaurants ensure you get the most for your restaurant dollar at a price that fits your budget, and online ordering systems are a crucial way to increase sales volume. With your full menu integrated online, customers can browse your restaurant menu at their leisure, further boosting potential sales.

POS 98

POS Ordering Mobile Ordering Online Ordering 98

The Restaurant Times

NOVEMBER 18, 2021

We are also developing kits of pre-prepared menus, that is, we send the raw material washed, disinfected, and vacuum-packed with a QR code so that people can see the video of how the product was prepared and the written recipe, and also so that they can make it at home. We send a totally different menu each day. What do you think? .

Menu 52

Menu Beverage Workshop Customer Service 52

7 Shifts

SEPTEMBER 3, 2019

Plus, happy employees are more productive, reducing wait times for guests, and more likely to make recommendations or upsell menu items. Plus, happy employees are more productive, reducing wait times for guests, and more likely to make recommendations or upsell menu items. The savings to your bottom line would be phenomenal!

Sports 284

Sports Training Fine Dining 2017 284

Modern Restaurant Management

MAY 20, 2020

To say that the current COVID-19 crisis represents a major change to the way we live our lives is, at this point, probably a bit of an understatement. A lot of restaurants have seen sales decrease by as much as 70 percent in a lot of cases, with no end to the current situation in sight. But thankfully, all hope is not lost.

Mobile Ordering 233

Mobile Ordering Email Marketing Online Ordering Point of Sale 233

Lavu

MAY 31, 2019

If you have too little in stock, you’ll lose sales and end up with dissatisfied customers. The first point of inventory management begins at the purchase order. Order quantities should correlate to sales and, therefore, should include exact quantities. Do you dread taking bar inventory? You’re not alone.

Inventory 61

Inventory 2019 Waste Point of Sale 61

Black Box Intelligence

MAY 23, 2023

Best and worst performing region, segment and cuisine is based on same-store sales growth. Restaurant Sales Growth Weakest Since July Restaurants saw their year-over-year same-store sales and traffic growth fall for the third consecutive month in April. Same-store sales growth was 1.3% Same-store sales growth was 1.3%

Webinar 52

Webinar Point of Sale 2022 Front of House 52

Modern Restaurant Management

MARCH 24, 2021

Two key factors are driving the problem for restaurateurs: the first is the fact that delivery has become more than just another sales channel. The point isn’t just to keep a higher percentage but also to curtail operational expenses. And that’s a “necessary evil” for accessing each one’s loyal customers.

Delivery 175

Delivery Customer Service Point of Sale Customer Experience 175

Modern Restaurant Management

OCTOBER 30, 2020

This figure can go up for management staff, which costs $10,361 on average in 2019. In all likelihood, you already have a robust tech stack that might include a kitchen display system (KDS), a r estaurant management platform for your front-of-house needs, or a point of sale system. Before global lockdowns, the U.S.

Front of House 193

Front of House Point of Sale Technology Back of House 193

Modern Restaurant Management

DECEMBER 17, 2020

This edition of MRM Research Roundup features news that consumers plan to put restaurants at the top of their shopping lists, the latest stats for on premise and why the restaurant of the future is here now. Diners Show Holiday Spirit. “This is a challenging time for both consumers and businesses. . Hassle-free holiday meals.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Rocket Fuel

MAY 1, 2023

In today’s competitive quick-service restaurant (QSR) landscape, operators must adapt to evolving consumer behavior and leverage every available sales channel to stay ahead. However, 2022 saw a resurgence in counter sales, reaching 14.44%, a 51.9%

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Lavu

FEBRUARY 12, 2020

While not every trend should be incorporated into your menu, some trends are persistent and have a way of reshaping an industry (take, for example, the gluten-free dining trend). . Additionally, you want to know what the top-selling flavors are and how consistent their sales are. . Track the Best-Selling Flavors.

Point of Sale 78

Point of Sale Employee Relations Customer Service Loyalty Program 78

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. Same-store sales growth was -2.1

2020 95

2020 Point of Sale Online Ordering Consumer Goods 95

Restaurant365

APRIL 4, 2022

Businesses in most industries spend about 6% to 7% of annual sales on various technology to help make them better at what they do. Today, the industry, Smith said, spends anywhere from one to one-and-a-half percentage points more than it did on technology a decade ago. The State of Sales, Staffing, and Food Costs.

Point of Sale 78

Point of Sale Technology Customer Experience Mobile Ordering 78

MBB Hospitality

APRIL 25, 2019

8 Techniques to Grow Your Restaurant Business in 2019. Some restaurants have enjoyed a boost in sales and brand recall through eating contests and other food challenges. You may want to consider the following restaurant design upgrades: Change your menu layout to show more food shots. Focus on marketing your business right.

2019 40

2019 Social Media Point of Sale Restaurant Law 40

Modern Restaurant Management

JANUARY 3, 2024

The conventional approach of utilizing points-based reward systems is making way for a more personalized and gratifying model. I anticipate an array of tailored incentives for patrons, moving beyond predictable points. I anticipate an array of tailored incentives for patrons, moving beyond predictable points.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

FEBRUARY 27, 2020

The National Restaurant Association released its 2020 State of the Restaurant Industry Report which examines key factors impacting the restaurant industry including the current state of the economy, operations, workforce, and food and menu trends across segments from quickservice to fine dining. 2020 State of the Restaurant Industry.

2020 166

2020 Influencer Point of Sale Food Safety 166

The Restaurant Times

OCTOBER 28, 2021

Moreover, these solutions serve as a link between the Point-of-Sale (POS) and the kitchen, making order management and sequencing easier. . Point of Sales (POS) System . Having a well-functioning Point of Sale (POS) system can go a long way toward ensuring that all your operations run smoothly.

Technology 52

Technology Operations Point of Sale Mobile Ordering 52

BNG Point of Sale

AUGUST 27, 2021

With 1 million in annual sales, you can expect to earn $150K from pre-tax profits! . billion (about $140 per person in the US) worth of pizza was sold in 2019. And that figure only represents pizza consumption in 2019 alone! And that figure only represents pizza consumption in 2019 alone!

Point of Sale 52

Point of Sale Franchise Franchising Small Business 52