Modern Restaurant Management

JANUARY 12, 2022

71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

JUNE 15, 2021

Menus were trimmed to a fraction of original size. By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. When the pandemic hit, many restaurants focused on expenses.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Apicbase

FEBRUARY 29, 2024

Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. Restaurant sales in the US grew from $842.3 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. At first glance, some stats might seem to contradict each other.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

FEBRUARY 10, 2020

broadline foodservice sales of plant-based meat have grown 37 percent in the past year. 58 of the top 100 restaurant chains are taking advantage of the plant-based market opportunity–even increasing their plant-based offerings from 25 to 50 percent of their menu, like Panera Bread plans to do. This data covers U.S.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

Lavu

DECEMBER 16, 2019

While it may seem like just another trend it’s really the next best thing for expanding your customer base and building customer loyalty. How to Build a Loyalty Program. If you don’t already have a loyalty program started, you’ll need to think about the following while considering an app: know your customer base.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Bingage

APRIL 14, 2021

We all are aware that, Restaurant business owners are now adopting effective solutions that can automate operational work, minimise physical burden and improve business sales. Whether you need to keep track or manage stock, orders, inventory, restaurant billing, you need a Point of sale system.

POS 97

POS Loyalty Program Online Ordering Point of Sale 97

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. Falling outlets, rising sales. " Remarkable Resiliency.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

OCTOBER 22, 2020

“The concepts are designed with our consumer in mind and position our stores to grow sales within and outside the four walls, while reducing buildout costs for franchisees.” ” Many of the concepts are designed to grow off-premise sales, including ghost kitchen formats and smaller takeout footprints as low as 1,000 sq.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Lavu

MAY 27, 2020

In November 2019, Saleem S. Khatri, CEO of Lavu and MenuDrive, wrote that the National Restaurant Association 2019 State of the Industry report indicated that nearly half of adults were more likely to order food delivery online than just two years prior. The Hope of Success.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

The Restaurant Times

NOVEMBER 15, 2021

It can be difficult to maintain your restaurant sales in the face of tough competition and swiftly shifting trends. Introducing a better POS system, staff training programs, or even completely rethinking their services are examples of strategies to achieve this balance. 4 Ways To Diversify Your Restaurant Services To Increase Sales.

Loyalty Program 52

Loyalty Program Online Ordering Social Media Point of Sale 52

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. March Sales Decline. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Modern Restaurant Management

JANUARY 13, 2020

Now that the new year is here, it’s the perfect time for restaurant operators to review their 2019 performance and identify areas that can be improved in 2020. Some common areas where creating a sound process can lead to improved efficiency include: Menu audits. Customer email capture via a digital loyalty or marketing program.

2020 189

2020 Website Management Online Ordering Point of Sale 189

Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. The State of What Feeds Us. Bluedot released the fourth installment of its State of What Feeds Us report which has kept tabs on consumer behavior and restaurant habits throughout the course of the pandemic. Drive-Thrus.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Deliverect

OCTOBER 2, 2019

When you’re running a restaurant, choosing a point-of-sale (POS) system can make or break the business. If your restaurant offers delivery, choosing one of our integrated point-of-sale suppliers means you’ll be able to sync with the biggest meal delivery services around the world. Lightspeed (for restaurants).

POS 60

POS Delivery Cash Management Point of Sale 60

Lavu

FEBRUARY 12, 2020

While not every trend should be incorporated into your menu, some trends are persistent and have a way of reshaping an industry (take, for example, the gluten-free dining trend). . Additionally, you want to know what the top-selling flavors are and how consistent their sales are. . Track the Best-Selling Flavors.

Point of Sale 78

Point of Sale Employee Relations Customer Service Loyalty Program 78

Bingage

NOVEMBER 18, 2019

So 2019 is coming to a close, people must be started planning for the evening. People must be searching for the New Year events for 2019 , it will be great if you add your name too! This is a great time to come above all the daily restaurant task like ordering and cooking the same food and serving the favourite dish of customers.

Loyalty Program 81

Loyalty Program Social Media Email Marketing Advertising 81

Modern Restaurant Management

DECEMBER 21, 2020

That’s why we decided to donate 10 percent of sales of our off-premise take-out and delivery platform to No Kid Hungry. That’s why we decided to donate 10 percent of sales of our off-premise take-out and delivery platform to No Kid Hungry. Here are their responses. Click here for part one. million meals in just six weeks.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Squirrel Systems

FEBRUARY 24, 2021

For restaurants, staying resilient amid the challenges of doing business under pandemic restrictions meant quickly adapting to new customer dining preferences; making strategic changes to operations, and adding resources to expand service offerings that drove sales.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Modern Restaurant Management

DECEMBER 12, 2019

"The five existing cafes we have in Colorado have quickly become fan favorites, and the active communities here have continued to gravitate towards our better-for-you menu items. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado.

Franchise 110

Franchise Franchising Loyalty Program Book 110

The Restaurant Times

JANUARY 30, 2022

Approximately 92 percent of respondents believe influencer marketing is an effective kind of marketing, according to the 2019 Influencer Marketing Benchmark Report. Businesses, especially restaurants, have been forced to adapt or adjust their operating models as a result of the ongoing global pandemic. Search Engine Optimization.

Innovation 52

Innovation Marketing Loyalty Program Social Media 52

Bingage

OCTOBER 5, 2019

Design a unique menu card. Most significant thing is to make sure that the restaurant menu designing should be unique and appealing. 10-page large menu that is giving customers many choices and ending up with multiple pages of completely unrelated items and slightest different dishes is off-trend now. Strategical planning.

Loyalty Program 74

Loyalty Program Social Media Cash Management Seminar 74

BNG Point of Sale

JULY 16, 2021

In the year 2019, the average restaurant revenue for a new restaurant in the US was $111,860.70. To make the most of restaurants or catering businesses, you’ll need to answer some vital questions and know how much volume the business can generate in sales as monthly revenue, and at any given time. Average Restaurant Revenue.

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Restaurant365

DECEMBER 4, 2020

Some restaurants were forced to pivot quickly to off-premise channels to deal with local business restrictions, changing menus toward a delivery focus. Other restaurants had to shift operations to a limited-capacity model, adjusting labor and food costs to match new sales levels. Generating enough revenue to break even.

2021 78

2021 Operations Mobile Ordering Social Media 78

Touch Bistro

MAY 26, 2021

These days, having a great restaurant app is just as important as having a great menu and atmosphere. In 2019, research by BRP Consulting found that 38% of dining experiences now involve smartphones or mobile devices. Of course, not all restaurant apps are created equal. Progressive Web Apps vs Native Mobile Apps. Progressive Web Apps.

Loyalty Program 52

Loyalty Program Customer Experience Download Mobile Ordering 52

Modern Restaurant Management

DECEMBER 21, 2020

Marketers who already had a text messaging programs in place discovered that consumers actually opened their texts and messages got through (In fact, 97 percent of the time!). Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. Shasta, California. Dennis Becker, CEO, Mobivity.

2020 180

2020 Online Ordering Fast Casual Cash Management 180

The Restaurant Times

JANUARY 14, 2022

billion in 2019 to $71.4 Optimize The Menu. Hence, you must prioritise optimising the menu for delivery. Here’s a list of the top 5 most successful menu optimisation tips: Have a limited and innovative menu (e.g., Have one or two signature dishes that you can promote via the menu. billion by 2027.

Email Marketing 52

Email Marketing Online Ordering Social Media 2030 52

Mad Mobile

FEBRUARY 22, 2024

25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. 1.22tn The revenue in the Online Food Delivery market is forecasted to reach US $1.22

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Bingage

AUGUST 9, 2019

Here are some restaurant marketing ideas you need to focus on 2019. Got my point? Birthday rewards and freebies are parts of a restaurant loyalty program , for loyal customers to keep maintaining a relationship with them. B) Customers are expecting special treatments, offer them birthday freebies gain customer loyalty.

Marketing 73

Marketing Social Media Loyalty Program Influencer 73

Modern Restaurant Management

OCTOBER 17, 2019

Wahlburgers launched a mobile app featuring user-friendly experiences such as online ordering and access to extended member benefits through its WahlClub, the brand’s loyalty rewards program., The WahlClub awards guests one point for every eligible $1 they spend at participating Wahlburgers locations throughout the U.S.

Franchise 77

Franchise Franchising Mobile Ordering Loyalty Program 77

Touch Bistro

JULY 15, 2021

31 Restaurant Marketing Ideas to Boost Sales. While you’re building your website, make sure you’re mindful of where you’re including key business information – your menu, contact information, hours, and location are some important places to start! Everything you need to know about social media, digital marketing, SEO, and more!

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Bingage

OCTOBER 5, 2019

Design a unique menu card. Most significant thing is to make sure that the restaurant menu designing should be unique and appealing. 10-page large menu that is giving customers many choices and ending up with multiple pages of completely unrelated items and slightest different dishes is off-trend now. Strategical planning.

Loyalty Program 40

Loyalty Program Social Media Cash Management Seminar 40

RGU

JANUARY 20, 2020

Rewards and loyalty programs are being retooled to drive personalized offers and promotions to acquire and retain customers. That’s when the news broke that Grubhub was pursuing a number of strategic options, including a sale, in an effort to deflect the potential attention of an activist investor. billion on Jan.

Mobile Ordering 52

Mobile Ordering Loyalty Program Food Supply Retail 52

Modern Restaurant Management

DECEMBER 20, 2023

As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. . We initiated our bottomless brunch menu on weekends, which actually helped us finish our weeks stronger than before. Here are some of their insights. Click here for the first part.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Ordyx

JANUARY 14, 2020

​ One is ensuring you have a full menu of delicious offerings. Restaurateurs keep customers’ information to help them tailor dining experiences and use it for customer loyalty programs. Secure your restaurant's point of sale systems. What are the two most important concerns that you should focus on?

Point of Sale 52

Point of Sale Employee Relations Loyalty Program POS 52

Modern Restaurant Management

AUGUST 16, 2021

Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. Despite the gains, FSR dine-in visits are down -37 percent from the second quarter of 2019. The State of the Restaurant Industry.

2021 180

2021 Guest Recovery 2019 Loyalty Program 180

ChefMod

OCTOBER 6, 2021

Additionally, the restaurant industry lost $240 billion in sales compared to the Association’s pre-pandemic forecast of the year 2020. In a bid to counteract these negative effects in the restaurant industry, the government established various regulations to ensure the safe operation of the restaurant industry.

2021 52

2021 Email Marketing Front of House Cash Management 52