7 Shifts

MARCH 25, 2022

They had streamlined menus, more digital presence than their full-service counterparts, and dining rooms weren't an integral part of the fast casual experience. According to 7shifts own data, the average amount of sales per day in 2022 for quick-serve and fast casual restaurants hovers around $4,680.20. in sales per day.

Fast Casual 370

Fast Casual Casual Front of House Point of Sale 370

Culinary Cues

JUNE 14, 2022

Let’s begin with some facts about the business of serving food: There are more than 1 million restaurant locations in the United States. In 2019, over 490,000 of those locations were independent, privately owned businesses. fell in the category of “fine dining”. Why would I choose to support a locally owned restaurant?

Fine Dining 469

Fine Dining Food Supply Customer Service Presentation 469

Modern Restaurant Management

OCTOBER 16, 2023

restaurants today than in 2019 and it is not clear when —if ever — they’re coming back. That’s roughly 72,000 fewer than in 2019. With those stats in mind, Causeway Solutions conducted consumer research* on today’s dining trends compared to our research over the past few years. Remember 2020?

Fast Casual 208

Fast Casual Fine Dining 2023 Casual 208

Modern Restaurant Management

DECEMBER 16, 2019

While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds. Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining.

2019 100

2019 Compost Mobile Ordering Point of Sale 100

Goliath Consulting

FEBRUARY 16, 2019

In the Food Service industry, 2019 is bringing in its own wave of fresh trends! The desire for convenience and the popularity of fast-casual dining remains important to diners in this new year. Time is an asset that everyone values, making it a major factor in consumer dining. Each new year brings new trends.

2019 60

2019 Fast Casual Social Media Customer Service 60

Modern Restaurant Management

DECEMBER 20, 2021

The COVID-19 pandemic has brought endless changes to the restaurant industry, but perhaps the most significant has been the rise of the contactless dining experience. With customers opting for alternatives to dine-in, restaurants adapted to build solutions to offer takeout, delivery and curbside pickup options.

Mobile Ordering 225

Mobile Ordering Online Ordering Consumer Goods Customer Experience 225

7 Shifts

AUGUST 5, 2020

Even as many restaurants around North America reopen for on-premise dining, many customers will continue to opt for off-premise dining options. Keep reading to get answers to questions like: How do you manage staff to boost off-site dining revenue? Are there any tips for food delivery and takeout inventory management?

Delivery 341

Delivery Food Email Marketing Front of House 341

Modern Restaurant Management

OCTOBER 22, 2020

New restaurant and food businesses are opening at pre-pandemic levels, with the number of new openings increasingly more in line with 2018 and 2019 volumes, according to third quarter data for the Yelp Economic Average (YEA) report. There were only 100 fewer new restaurant openings in September of this year, compared to September 2019.

Food Supply 178

Food Supply 2019 Food Truck Back of House 178

Xtra Chef

OCTOBER 23, 2019

Below are some of our take-aways from some of the sessions, keynotes, and events… MUFSO Conference 2019 Golden Chain Award CEO Panel. The session was moderated by Alice Elliot, NRN’s 2019 Norman Award honoree (more on that below). MUFSO Conference 2019 Keynote Speaker, Gary Vaynerchuk. And make sure you get them right.

2019 60

2019 Consumer Goods Customer Experience 2005 60

Modern Restaurant Management

OCTOBER 27, 2022

Here are some examples of how connectivity technologies are helping QSR brands, like Dunkin’, connect with customers and redefine the dining experience. Flexible ordering has become an expectation for restaurant customers – from fine dining to quick service. Easing Customer and Employee Friction. Enabling Flexible Ordering.

Mobile Ordering 190

Mobile Ordering Online Ordering Front of House Fine Dining 190

7 Shifts

MAY 1, 2020

With dine-in officially off the menu, we’re sharing a few options for restaurants to consider to pivot their business model during COVID-19. The meal kit industry, which has been around since 2007, hit $5 billion in annual revenue in 2019—but growth in the industry was slow pre-COVID-19. Offer meal kits ?? Carmen Hamm Owner, Picaro.

FOH 364

FOH Online Ordering Delivery Food Supply 364

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What More than half (55 percent) said they were fed up after five minutes of waiting for food in a drive-thru, and 54 percent were annoyed waiting more than 10 minutes for food while dining at a restaurant. Investment in delivery and mobile ordering pays off.

2022 210

2022 Mobile Ordering Guest Recovery Point of Sale 210

Modern Restaurant Management

MARCH 23, 2021

The National Chicken Counci l also mentioned that 2020 saw a seven-percent rise in the number of chicken wing servings from restaurants compared to 2019. Even though restaurant dining rooms are opening again, the demand for to-go is still up – and chicken wings are a food that travels well. Up the ante on chicken tenders.

2019 193

2019 Magazine Consumer Goods Dine-in 193

Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. The latest research was based on a survey of 1,508 American consumers.

2021 146

2021 Fast Casual Mobile Ordering Social Media 146

Modern Restaurant Management

OCTOBER 30, 2020

At the onset of the pandemic, around two thirds of all restaurant employees were displaced , with many restaurants pivoting to off-premise dining to survive. This figure can go up for management staff, which costs $10,361 on average in 2019. Self-Serve. Before global lockdowns, the U.S. restaurant industry suffered from a 74.9

Front of House 193

Front of House Point of Sale Technology Back of House 193

7 Shifts

DECEMBER 13, 2021

This hasn't changed significantly since our last survey in 2019 —only dropping by 0.2 points (which can be explained by a sample size twice that of 2019). The pandemic has made me appreciate (even more) how special dining and going out with your loved ones can be. Employees aren't satisfied with their current wages. Appendices.

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

Modern Restaurant Management

SEPTEMBER 15, 2021

This edition of MRM Research Roundup features Canadian dining trends, American eating patterns, best and worst cities for burgers and pumpkin spice to the rescue. Dining Trends in Canada. Hiring Crisis Facts. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help.

2021 170

2021 Loyalty Program Retail Online Ordering 170

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 179

Loyalty Program Online Ordering Cash Management Point of Sale 179

Sante

MARCH 21, 2020

Soon, the trees and flowers will be blooming, birds will be building nests, hummingbirds will return to the north and we will all eventually get back to “normal” We will once again enjoy picnics, outdoor concerts, dining in restaurants and travel! This is a great wine to serve as an aperitif or with summer fare.

Front of House 130

Front of House Vineyard Outdoor Back of House 130

7 Shifts

JUNE 4, 2021

For fine dining, around 30 percent. For fine dining, around 30 percent. 52% of restaurant professionals named high operating and food costs as one of their top challenges, according to Toast's 2019 Restaurant Success Report. If it's not measured, it won't be managed. But what should be measured, and how? Payroll taxes.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

ChowNow

OCTOBER 26, 2023

Consumers are now 66% more likely to order takeout than they were in 2019, according to the National Restaurant Association. Consumers are now 66% more likely to order takeout than they were in 2019, according to the National Restaurant Association. adults who order from restaurants at least once a month.

Mobile Ordering 97

Mobile Ordering Customer Experience Influencer Customer Service 97

Hot Schedules

NOVEMBER 3, 2021

E xperts predict the global hotel industry in 2022 will return to 80 percent of 2019 demand — as more vacationers return to the fold and business travelers book trips once more, how have your offerings adapted to post-pandemic consumer demands? For these travelers, the dining experience will be back on the menu. Modern Dining.

Hotels 148

Hotels 2022 Menu Tip Distribution 148

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. Each daypart — morning meal, lunch, dinner, and P.M.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

APRIL 30, 2021

As indoor dining slowly begins to become a mainstream activity once again, it is worth reassessing the evolving customer preferences around foodservice restrooms. Now more than ever, poorly maintained restrooms can repel customers. Restaurant Restrooms Post-Pandemic. Keep hands clean with touch-free solutions.

Consumer Goods 197

Consumer Goods Sustainability Customer Service Innovation 197

EATER

DECEMBER 1, 2023

Illustration by Bea Hayward Once a luxury reserved for posh dinners, fish roe has become the snack du jour at restaurants across the country — and it’s blurring the lines between casual and formal dining Caviar has gone on a journey over the past few years. It’s fun, of course, to take such an emblem of wealth and make it a bit more populist.

Fast Casual 98

Fast Casual Fine Dining 2008 Pricing 98

Modern Restaurant Management

FEBRUARY 4, 2022

Menu variety plays a substantial role in every dining experience. Serving smaller portion sizes. Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Simplified Menus. Simplified Menus.

2022 216

2022 Customer Service Online Ordering Website Management 216

EATER

FEBRUARY 28, 2023

Diners wait weeks to score a reservation, landing Dept of Culture a leading role among the small but growing class of fine dining West African restaurants across the country. restaurant: Teranga, a counter-service spot which debuted in NYC in 2019. I spent a week in Lagos with my uncle and one night he took me around. It’s important.”

Fine Dining 123

Fine Dining Fast Casual Dine-in Presentation 123

Modern Restaurant Management

JANUARY 5, 2022

Indoor dining closures, staff shortages and the supply chain are ongoing issues, especially as the Delta and Omicron variants continue to spread. Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages.

Technology 162

Technology Front of House Online Ordering Back of House 162

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake! Top Eats, Drinks, and More No fork, no problem: In addition to fries defending its spot as the most ordered food of the year (and the past decade!),

2024 156

2024 2023 Food Order 2013 156

Modern Restaurant Management

DECEMBER 20, 2022

Technomic is forecasting that the industry’s total value will only be 90 percent of 2019’s value in real terms. Increasing menu pricing has helped to offset costs and so far, has continued to attract customers since grocery prices are outpacing the increases in restaurant tickets for dining out."

2022 193

2022 Food Supply Point of Sale Dietary Restrictions 193

Modern Restaurant Management

DECEMBER 30, 2020

Beyond individual orders, meal kits saw a surge of popularity as at-home diners looked to create interactive dining experiences while social distancing. New and existing tools like QR codes served an essential role in maintaining social distance as restaurants approached contactless dine-in capabilities fit for our new normal.

2020 201

2020 Merchandise Retail Point of Sale 201

Modern Restaurant Management

DECEMBER 22, 2020

to keep customers in the know as to their location’s dining modifications, designated a Sanitation Team Member at every location to ensure safety and sanitation measures were being met, and for those dining with us, we completed a sanitation checklist to provide insight into the efforts we take to keep our communities safe.

Hospitality 193

Hospitality Food Safety Customer Experience Online Ordering 193

Uncorkd

DECEMBER 12, 2018

The new tech trends that will surely shake up the restaurant industry in 2019, are augmented reality, mobile scheduling apps, and digital beverage management. The 2019 restaurant technology trends will impact almost every step of the dining and running restaurant operations. . The AR trend is still in the early adapter phase.

2019 56

2019 Technology Mobile Ordering Inventory 56

Modern Restaurant Management

AUGUST 12, 2020

In 2019, labor costs averaged 31.6 The National Restaurant Association also highlighted other technologies restaurant operators can adopt to resume business and provide a safe dining experience. Data from OpenTable projected that one in four restaurants won’t reopen after the pandemic. Revamping the Menu.

Food Safety 199

Food Safety Website Management Online Ordering Food Order 199

Modern Restaurant Management

JULY 28, 2021

federal minimum wage is expected to increase to $15 an hour which will put more pressure on businesses—especially in the hospitality & restaurant industries which employ 37% of workers who earned the federal minimum wage in 2019. In the past, both options have resulted in dissatisfaction for employees and customers.

Mobile Ordering 193

Mobile Ordering Online Ordering Retail Customer Experience 193

Modern Restaurant Management

DECEMBER 15, 2020

With COVID-19 slowing foot traffic, and the possibility for more in-person dining restrictions on the horizon, restaurant operators are increasingly investing in AI-enabled technology to redefine the restaurant experience. Restaurants are serving guests who are more digitally enabled than ever before. The Rise of Digital Channels.

Guest Recovery 145

Guest Recovery Mobile Ordering 2025 Customer Experience 145

Modern Restaurant Management

AUGUST 25, 2023

One study from 2019 from HUI Research suggests that music is not only a key part of creating a restaurant’s brand experience, but choosing the right music can actually lift sales by almost 10 percent. Today’s restaurant operators and managers should recognize the importance that music plays in creating an inviting atmosphere.

Design 159

Design Front of House Back of House Customer Experience 159