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5 tips to protect guest and customer data

Typsy

In this blog post, guest contributor Beau Peters shares with you a series of tips for protecting guest and customer data. With the hospitality industry already suffering from the blow of economic shutdowns, these cybersecurity damages also jeopardized the survivability of hospitality venues.

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What Restaurants Need to Know About Recalls

Modern Restaurant Management

Restaurants’ biggest worry is protecting their brand reputation due to something that likely wasn’t their fault. Restaurants’ biggest worry is protecting their brand reputation due to something that likely wasn’t their fault. Use these best practice tips to protect your food, guests, employees, and brand.

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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

The likelihood is that the existing technology will continue to improve, becoming even more seamless, including contactless solutions, AI, automation, enhanced data analytics, and improved software integrations. An issue that may arise from this in 2024 is data privacy. Read the first part, here. For the second part, click here.

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5 Cybersecurity Tips to Keep Your Online Restaurant Business Safe

Next Restaurants

In fact, they’re often easy targets for cybercriminals as they provide relatively hassle-free access to confidential financial data of their customers. As restaurant data is highly prone to hacker invasion, cybersecurity for restaurants has become an absolute priority. Restaurants are helpless to data security hazards.

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Consumers Welcome Some Restaurant Automation, Reject Others

Modern Restaurant Management

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. Fewer still think it's okay for businesses to fully automate store security.

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A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

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How to Set Up Online Ordering for Restaurants

7 Shifts

This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Third-party platforms keep this data from you. Even if a customer orders 100 times from you, there wouldn’t be a way for you to reach out and say thank you. Join the Marketplace ??