Modern Restaurant Management

JANUARY 30, 2024

Sustainable restaurant expansion requires balancing excitement with patience and perspective. Festaurant growth done right starts with leaders aligning around operational priorities and smart key performance indicators (KPIs). Sustainable restaurant expansion requires balancing excitement with patience and perspective.

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Leadership Small Business Cash Management Customer Experience 203

Chowly

MARCH 14, 2024

Introduction In the dynamic world of restaurant ownership, gaining valuable insights and shared experiences can be akin to finding a rare gem. Our recent conversation with Chip Klose , a seasoned veteran in the industry, offered a deep dive into navigating the complexities of the restaurant business successfully.

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Modern Restaurant Management

APRIL 26, 2024

and 8 percent, respectively) and the number of people telling restaurants about their food allergies upfront is increasing. To keep up, restaurants need systems that can quickly check if dishes contain allergens and alert staff. Food allergies in the United States affect an estimated 26 million adults and six million children (10.8

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Modern Restaurant Management

OCTOBER 6, 2023

IoT has become an indispensable tech solution for the restaurant industry. Integrating IoT devices and connectivity drives efficiency, enhances food safety, mitigates risks, increases transparency, reduces waste, and provides many other benefits for restaurants. restaurants waste an astonishing $57 billion each year on uneaten food?

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Modern Restaurant Management

FEBRUARY 9, 2022

Every year, sports fans swarm to local restaurants and bars to eat, drink, and cheer on the teams playing in the Super Bowl. In some cities, bars and restaurants saw a 40 percent or more revenue increase, according to Womply Research , on this major Sunday in 2018. Identify the amount of time you and your staff spend handling cash.

Cash Management 189

Cash Management Recycling Transportation Sports 189

Goliath Consulting

MARCH 31, 2024

As patrons enter a restaurant, they anticipate delectable cuisine and a comfortable and inviting ambiance. Behind the scenes, restaurant management works diligently to ensure every aspect of their establishment contributes to a pleasant dining experience. The restaurant industry is subject to stringent health and safety regulations.

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Modern Restaurant Management

FEBRUARY 28, 2024

In a world reshaped by the pandemic, evolving labor markets, and shifts in consumer behaviors, restaurant owners are increasingly turning to technological innovations. Quick-Service Restaurants In the world of quick-service restaurants (QSRs), speed and efficiency have always been the hallmarks of success.

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Modern Restaurant Management

MARCH 21, 2023

Here are some of the most important takeaways on how QSR brands can adjust their operations to recession-proof their business: Finding a New Balance of Labor and Volume Although the industry added back many of the jobs lost during the pandemic, most restaurants remain understaffed.

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7 Shifts

JUNE 24, 2021

For many restaurant owners, growth is the ultimate goal—beyond the second and third locations and into the 50s and 100s. Unless you can multiply yourself, the only way to run an enterprise-level restaurant operation is by leveraging your technology stack. Your time clock just isn't smart enough. Not physically, at least.

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Culinary Cues

JANUARY 4, 2021

He stated: “The restaurant industry needs an Einstein Moment.” With all of the challenges facing the restaurant industry today, it would seem that Chef Tower is spot on; but where do we turn for that flash of inspiration?

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Customer Service Customer Experience Hotels Small Business 445

7 Shifts

MAY 13, 2021

Shift trades need to involve a separate thread with a manager and then change on the schedule, meaning more room for error and more time spent in the schedule and not in your restaurant. “I Endless cells of names and shifts. Once you take the time to make it, it looks nice and clean. You may even have it color-coded to make it easier to read.

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Restaurant Business

NOVEMBER 9, 2023

They also let restaurants offer an end-to-end digital experience, with a complete data picture of every step in the digital order journey. With smart food lockers, they know that once they receive the order-ready notification, their order is in the locker. Curbside pickup has become a favorite choice of busy off-premise customers.

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Modern Restaurant Management

DECEMBER 22, 2021

With the new year just around the corner, many restaurants are deciding how they can enhance their operations going forward. For years, we've seen restaurants add small table kiosks or tablets that allow customers to pay for food. But where can you start? Tableside Ordering & Payment. Connected Equipment.

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Modern Restaurant Management

DECEMBER 16, 2021

Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022. While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. In August, the restaurant industry lost more than 40,000 jobs.

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Modern Restaurant Management

APRIL 17, 2023

Employees and restaurant owners are benefiting from automation technology: over half of leaders say that revenue has increased since implementing restaurant’s automation tools. Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table.

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7 Shifts

SEPTEMBER 25, 2019

Anyone who’s worked (or even stepped foot) in a restaurant knows how important effective kitchen management is. Simply put, if things aren’t running well in the kitchen, restaurant staff and diners alike often suffer. The Heirloom Foundation and Chefs With Issues surveyed 2,000 restaurant employees about their job concerns.

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Back of House Management Management BOH 276

Goliath Consulting

FEBRUARY 29, 2024

From streamlining operations to enhancing customer experiences, a plethora of cutting-edge technologies are reshaping the restaurant landscape like never before. Smart Menus and Personalized Dining Experiences Leading the charge are platforms like Popmenu, revolutionizing how diners interact with menus.

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Modern Restaurant Management

AUGUST 7, 2023

Creating a great ambiance in your sports bar or restaurant is a good way to attract new customers. People who regularly go to sports bars and restaurants want the best technology available to watch the big game. Audio System The audio system in the restaurant is critical when showing football games or the big fight.

Technology 167

Technology Sports Entertainment Customer Experience 167

Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. Yet, restaurants need to balance this tech-centric approach with the irreplaceable human touch that defines hospitality.

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Restaurant Technology Guys

JANUARY 25, 2022

If you’re in the fast-food or fast-casual sectors of the restaurant industry you’re probably well aware of “Flippy” – the restaurant smart robot/burger chef. The post Forget ‘Flippy:’ The Next Generation of Restaurant Smart Robots is Set to Invade appeared first on Restaurant Technology Guys.

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Fast Casual Casual Technology Food 116

Goliath Consulting

DECEMBER 4, 2023

For restaurants, adopting eco-friendly practices aligns with this global shift and presents an opportunity to save on electricity costs. ” By implementing simple yet effective measures, restaurants can significantly reduce their carbon footprint while enjoying long-term financial benefits.

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Restaurant Business

FEBRUARY 29, 2024

It’s not news that restaurant operators are dealing with labor challenges. But as labor challenges continue, more operators may be considering making the switch, and for good reason—smart food lockers not only save time and optimize labor use, but they also ensure order accuracy, boost customer satisfaction and limit waste.

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Ordering Operations Waste Food Order 75

Modern Restaurant Management

JUNE 7, 2023

In the food services industry, safety is paramount to protect customers, brand reputation, and, ultimately, profits. Food that is not stored or handled properly can result in serious, even deadly, illnesses. In fact, the World Health Organization reports that on average, 1,600,000 people get sick each day due to unsafe food. trillion U.S.

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Food Safety Kitchen Safety Food Customer Service 167

Modern Restaurant Management

OCTOBER 11, 2023

The good news is that restaurant owners can streamline the checkout process and increase operational efficiencies by leveraging the latest payment technology. It now seems highly likely we’ll see the entire checkout process completed on customers’ own smart device rather than using a restaurants own hardware or payment terminal.

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Technology Mobile Ordering Consumer Goods 2025 203

Modern Restaurant Management

MARCH 9, 2022

We've all ordered our favorite food online at least once from a local restaurant, and it was cold when it arrived at our doorstep. Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. What Makes Intelligent Packaging So Popular.

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Restaurant Business

OCTOBER 3, 2023

Yet the restaurant industry has been mostly silent about its similar problem: off-premise orders that are lost due to customer pickup mistakes, delivery driver errors and the restaurant version of shoplifting. Lost orders increase food costs, since they require a complete remake in most cases.

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Ordering Food Order Customer Service Customer Experience 94

Modern Restaurant Management

JUNE 15, 2021

When the pandemic hit, many restaurants focused on expenses. The pandemic effectively accelerated trends in how restaurants interact with customers. And that’s where restaurants can pivot to focus on growth, not just cutting expenses. Menus were trimmed to a fraction of original size. Inventory stock changed significantly.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Modern Restaurant Management

FEBRUARY 28, 2020

Shake up your quick serve restaurant (QSR) and fast casual dining marketing response with voice response via smart speakers and voice assistants. When cell phones got smart, they became the shiny new technology toy. Now it’s smart speakers, which are proliferating like crazy.

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Modern Restaurant Management

OCTOBER 12, 2020

To promote safety and efficiency, the restaurant industry is encouraging cashless transactions. in mid-March, restaurants were forced to close their doors and shift to offering take-out and delivery services exclusively. For restaurants in particular, this has caused a shift in how they approach transactions.

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Restaurant Business

MARCH 22, 2023

It does so by saving time and energy for employees so they can focus more on what humans do best: making every guest feel welcome, ensuring the food is delicious and ultimately improving the overall experience by offering more ways for customers to engage with their restaurant and staff. Everyone wins.

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Customer Experience Mobile Ordering Food Order Customer Service 93

Culinary Cues

JUNE 14, 2022

There are many questions that people ask with regard to the restaurant industry, but two seem to really stand out in the post pandemic world: Why should I spend money in a restaurant? Why would I choose to support a locally owned restaurant? 64% of those independent restaurants were “full-service”.

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Modern Restaurant Management

SEPTEMBER 6, 2023

This can be done by leveraging data to make your restaurant their top choice – and enticing them back for more. A Deloitte survey of 3,000-plus customers found 47 percent of restaurant loyalty club members used their perks multiple times per month, with more than one-third doing so several times each week.

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Loyalty Program Customer Experience Customer Service Technology 196

Chowly

JUNE 7, 2023

As anyone in the restaurant space knows, each day is a mixture of busy periods and slow periods. It’s called smart pricing. It’s a powerful way restaurants can maximize their revenue and profits with a “right price at the right time” model. Smart pricing involves changing menu prices based on demand.

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Pricing Loyalty Program Point of Sale Cash Management 52

Goliath Consulting

MARCH 13, 2024

As springtime ushers in warmer weather and fluctuating temperatures, restaurants must prioritize maintaining their HVAC systems to ensure a comfortable and inviting dining experience. As temperatures climb, restaurants must recalibrate settings to balance cooling efficiency.

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Modern Restaurant Management

JULY 7, 2022

Smart Ways to Integrate the Delivery App Experience into Your Food Service Model. When a food historian someday drafts a history of how the restaurant industry survived the pandemic, food delivery apps will arise as one of the heroes of that story. In a nutshell, delivery volume truly changes how a team needs to manage a restaurant.

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Restaurant Business

MARCH 20, 2024

College and university dining leaders use smart food locker solutions in a variety of unexpected ways, depending on the unique challenges they face. Guests can place Grubhub orders from restaurants in the nearby student center food court and have them delivered to food lockers in the Bear Down building, just outside the grab-and-go market.

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Mobile Ordering Café Ordering 2025 91

Modern Restaurant Management

FEBRUARY 2, 2024

The restaurant industry is transforming significantly, driven by changing consumer preferences, technological advancements, and a competitive market landscape. Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction.

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