Goliath Consulting

APRIL 22, 2025

Pressure on Small Operators Small and independent restaurants, which often operate on razor-thin profit margins, are especially vulnerable. Beverage Costs on the Rise Imported wines, spirits, and specialty coffees are very sensitive to tariffs. Goliath Consulting Group is a restaurant consultancy group based in Atlanta, Georgia.

Seasonal Menu 339

Seasonal Menu Sourcing Beverage Pricing 339

Modern Restaurant Management

FEBRUARY 24, 2025

With limited seating capacity, even a couple of absent parties can transform a potentially profitable evening into a financial loss, pushing these already vulnerable businesses closer to the margins of financial health. This not only offers businesses a layer of financial security but also simplifies the process for their guests.

Book 385

Book Reservations Communication Customer Experience 385

7 Shifts

NOVEMBER 24, 2024

Just like a well-crafted mission statement will help guide your business decisions, identifying and understanding your target customers and competitors through restaurant market research will give your business a competitive edge. Instead of having a vague goal like "Improve my business," make your goals more specific.

Marketing 370

Marketing Social Media SEO Customer Service 370

Modern Restaurant Management

JUNE 16, 2025

consumers not only spurring inflation but lowering overall consumption and slowing the economy, cautioned Ben Johnston, Chief Operating Officer of Kapitus, a small business lender and marketplace. "U.S. .” Higher tariffs will certainly cause prices to rise for U.S.

Supplies 221

Supplies Operations Food Supply Consumer Goods 221

Modern Restaurant Management

MAY 23, 2025

Here are common third-party cybersecurity vulnerabilities and what restaurateurs can do to protect their businesses: 1. The consequences are particularly severe for small businesses, which represent nine in 10 restaurants. Third-party cyberattacks are growing, but your cybersecurity budget may not be.

Online Ordering 251

Online Ordering POS Small Business Employee Relations 251

Modern Restaurant Management

JANUARY 9, 2025

Efficient electric heating keeps guests warm, extends seating capacity and helps maintain the lively, inviting atmosphere your business is known for — no matter the weather. Unlike traditional gas systems, electric heaters provide direct, immediate warmth, making them effective even in windy conditions.

Outdoor 386

Outdoor Brewery Seating Small Business 386

Modern Restaurant Management

OCTOBER 14, 2024

Cash discount pricing is a strategy that allows businesses to offer a lower price for cash transactions while incorporating a small fee for credit card payments. By incentivizing customers to pay with cash, businesses can offset the costs associated with credit card processing fees.

Cash Management 322

Cash Management 2023 Customer Service Influencer 322

Modern Restaurant Management

MARCH 20, 2025

Growing a restaurant or catering business is no small feat. If your catering business isn’t growing as fast as you’d like, you might be facing some common roadblocks. Inefficient Operations and Workflow One major hurdle that can slow down the growth of your catering business is inefficient operations and workflow.

Catering 352

Catering Delivery Customer Service Customer Experience 352

Culinary Cues

DECEMBER 16, 2024

In the kitchen, most accidents are not accidents they are a result of people not taking care of their tools, their environment, or their bodies. [] SWEAT THE SMALL STUFF, ITS ALL SMALL STUFF Excellence requires the same approach no matter how large the task or how small. Dont go there!

Employee Relations 410

Employee Relations Presentation Small Business Recruiting 410

Modern Restaurant Management

NOVEMBER 4, 2024

Growing Businesses: How to Add a Personal (and Community) Touch Smaller businesses have the home-field advantage of being able to build closer, more personal relationships with their customers. Even small changes, like digital rewards, can make a big difference. That personal touch can easily translate into loyalty programs.

Loyalty Program 221

Loyalty Program Social Media Small Business Customer Experience 221

Modern Restaurant Management

MARCH 21, 2025

With the rising costs of goods, consumers growing more conscious of spending habits, and private equity-backed brands popping up in communities large and small, mom-and-pops are in danger of adding to the failure statistics. Scalable solutions like self-service kiosks and predictive analytics are transforming the way small businesses operate.

Technology 221

Technology Front of House Customer Service Back of House 221

Culinary Cues

FEBRUARY 18, 2025

In business, those choices can lead to success or failure, prominence of subservience, profit or loss. The small decisions add up and establish the type of operation you choose to offer, the reputation you hope to gain. Transactional businesses will come and go whether you are offering fine dining or noodles and broth.

Fine Dining 238

Fine Dining Small Business Customer Experience Equipment 238

Modern Restaurant Management

JANUARY 10, 2023

Seventy-eight percent of small businesses that run ads on TikTok have already realized a positive ROI–the majority within just six months. And only 18 percent of businesses not currently using it say they have concerns over its data practices. according to Capterra’s TikTok Marketing Survey.

Marketing 531

Marketing Social Media Small Business Cash Management 531

Modern Restaurant Management

MAY 30, 2025

Growth Drivers in the United States Fast Food & Quick Service Restaurants Market Growing Demand for Convenience and On-the-Go Eating The busy lifestyle of American consumers has driven the need for quick and convenient meals. Inflation, supply chain issues, and increased wages due to staffing shortages have driven up operational costs.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Culinary Cues

MARCH 10, 2025

From my experience, the best approach towards building your chops, filling your portfolio with skills, knowledge, and the ability to adjust to varying challenges in the kitchen begins with time in a busy full-service hotel, resort, or club kitchen. There will likely be a person or small crew focused on stocks, soups, and sauces.

Hotels 372

Hotels Fine Dining Seasonal Menu Healthcare 372

EATER

OCTOBER 15, 2024

Kitchens as Energy Hogs Commercial kitchens use anywhere from two to 10 times more energy per square foot than other commercial businesses, Richard Young, the director of Frontier Energy , a national energy consulting firm, told Civil Eats. And new equipment is often beyond the reach of small restaurants. “We

Compost 288

Compost Food Equipment Waste 288

Modern Restaurant Management

MAY 27, 2025

Each of these relationships introduce potential security vulnerabilities, and when customer data is compromised, diners don't blame the third-party vendor – they blame the restaurant, big or small. Implementing a formal vendor risk management program helps restaurants track these requirements across all partners.

Insurance 282

Insurance Document Employee Relations 2023 282

Modern Restaurant Management

JANUARY 3, 2025

The Colorado-based interior A&D firm has completed a number of small scale projects for restaurants including the 400-square-foot Little Owl Coffee, and the 512-square-foot Maria Empanada. It's a crucial business asset that can make or break your competitive edge. In what ways has restaurant design evolved since the pandemic?

Fast Casual 251

Fast Casual 2025 Customer Experience Design 251

Culinary Cues

MARCH 31, 2025

The small stuff adds up. The small stuff shows the world that you are committed. [] It is far greater to give than to receive. The big challenges will require significant effort and likely collaboration with others.

Consumer Goods 448

Consumer Goods Transportation Small Business Take-out 448

ChowNow

JUNE 12, 2025

The real wins come from small, smart shifts; things like improving your online ordering system, highlighting your most profitable dishes, and giving existing customers more reasons to come back. Add bold, well-placed “Order Now” buttons on your restaurant website , social media platforms, and even your Google Business Profile.

Loyalty Program 195

Loyalty Program Social Media Online Ordering Email Marketing 195

Modern Restaurant Management

MARCH 3, 2025

Working in a restaurant is no small feat. An Aon Hewitt study found that turnover was reduced by 31 percent at companies with a strong culture of employee appreciation compared to businesses with weaker recognition programs. Restaurant employees are the heart of the dining experience, and their commitment keeps the industry thriving.

Insurance 412

Insurance Healthcare Leadership Small Business 412

Modern Restaurant Management

MARCH 17, 2025

This makes business tight causing a hard look at any extra costs. This can also be a catch if the team doesn’t have the resources to support their client, so too small may not be what you need either. What this means is that you need to work with people who have values that will be continually focused on your business.

Food Supply 221

Food Supply Back of House Customer Service Small Business 221

Modern Restaurant Management

DECEMBER 18, 2024

The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing. The Resilience of the Franchise Model The franchise model remains one of the best business structures in today’s restaurant landscape.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

OCTOBER 25, 2024

It’s also a more fiscally responsible approach to business, reducing overheads caused by unnecessary resource consumption. This is one of the most significant areas of inefficiency for any food business. Sustainability is measured by looking at a number of areas throughout a business. Is zero waste achievable?

Waste 309

Waste Equipment Inventory Customer Service 309

Modern Restaurant Management

MAY 9, 2025

These small, unassuming eateries—often with fewer than 20 tables—have long been celebrated for their cozy charm, unpretentious cuisine, and a welcoming spirit that turns every meal into a moment of connection. Small dining rooms feature dim lighting, vintage decor, and closely spaced seating that fosters conversation.

Fine Dining 221

Fine Dining Influencer Dine-in Innovation 221

Modern Restaurant Management

AUGUST 8, 2024

Latino small business owners, particularly in the restaurant industry, are emerging as one of the most dynamic and rapidly expanding business owners across the US. However, 79 percent of Latino small business owners fear the possibility of an economic recession. After all, they are very busy.

Small Business 462

Small Business Entertainment Customer Service Technology 462

Modern Restaurant Management

JANUARY 8, 2025

Improved Quality and Consistency Economical : Better oil management leads to improved food quality, which can enhance customer satisfaction and drive repeat business. What Can Be Done : Professional services can provide statistics and case studies illustrating the cumulative impact of cooking oil waste.

Management 423

Management Management Recycling Sustainability 423

ChowNow

MAY 27, 2025

What started as a passion project while working in education eventually turned into a full-fledged business built on word-of-mouth, strong community ties, and a passion for bringing bold Caribbean flavors to the Midwest. As demand grew and his reputation spread, he began taking the business more seriously, scaling slowly but steadily.

Online Ordering 195

Online Ordering Website Management Small Business Catering 195

Modern Restaurant Management

NOVEMBER 20, 2024

In fact, the larger the business, the more safeguards are required to effectively monitor health and wellness at scale. In a busy kitchen where team members are handling hundreds of items per hour, this can create dozens of contamination points before any visible signs appear.

Food Safety 419

Food Safety Kitchen Safety Food Food Supply 419

EATER

APRIL 30, 2025

Here, Huang explains how business has changed since going brick-and-mortar and how hes kept prices low over the past five years. They were mostly small contributions, anywhere from $5,000 to $10,000, until we slowly accumulated what we needed to open a restaurant. By early 2021, Huangs Pecking House had a waitlist of 10,000 people.

Serving 271

Serving 2025 Fine Dining Employee Relations 271

EATER

MARCH 25, 2025

As he travels the country eating at these restaurants, often accompanied by his wife Ronni and other family members, Lees built his own brand of family-run business. Were becoming more business-savvy and financially literate. Your platform is very focused on highlighting small, independent restaurants. Was that always your plan?

Social Media 228

Social Media Front of House Small Business Point of Sale 228

EATER

NOVEMBER 26, 2024

The company also notes that the milling facilities needed to turn tencha into matcha also hit their capacity this year, since many are small businesses and not large factories. At least four manufacturers that Sazen works with are experiencing supply shortages over their “entire matcha portfolio” and have suspended sales.

Point of Sale 297

Point of Sale 2001 Food Supply Fast Casual 297

Modern Restaurant Management

JANUARY 9, 2024

Restaurant owners should work to forecast their busy and slow seasons and use these projections to determine whether they are likely to need capital as they transition into their busy season. Small business owners should consider exploring options with their bank as well as these non-bank lenders.

Employee Relations 484

Employee Relations Small Business Advertising Customer Experience 484

Goliath Consulting

MARCH 3, 2025

These organizations offer a range of benefits that can enhance your business, save you money, and provide critical advocacy for the industry. Networking and Business Development Running a restaurant can feel isolating, but being part of an association provides valuable opportunities to connect with industry peers, suppliers, and experts.

Food Safety 248

Food Safety Certification Restaurant Law Healthcare 248

Modern Restaurant Management

MAY 5, 2025

While it can be difficult for small businesses to do so, see if you can begin offering benefits to your staff. Also, by personalizing recommendations, servers can create a memorable experience that encourages repeat business and larger checks regularly.

Operations 251

Operations Front of House Back of House 2025 251