Modern Restaurant Management

JANUARY 31, 2025

Food-away-from-home spending is likely to see modest growth as softer consumer spending patterns prevail. Profit margins for the sector may remain flat or grow slightly as commodities inflation eases and operators streamline operations. .” A Year of Challenges U.S. Illinois ranks seventh with a score of 48.33.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

APRIL 9, 2020

The restaurant sector has been especially hard hit by fallout from the COVID-19 (novel coronavirus) pandemic. Restaurant workers have gained new-found respect from the community as front-line warriors who are leaving their loved ones at home to clock in and serve as your first point of customer contact. This will pass.

Leadership 558

Leadership Kitchen Safety Employee Relations Tip Distribution 558

Modern Restaurant Management

JULY 21, 2021

After many months of home cooking and mixed success with baking experiments, most of us are really looking forward to meeting up with a group of friends for a tasty meal in a restaurant. Hopefully, the sector and its designers will keep responding with new ideas as needed and that this innovative mindset can stimulate the industry.

Design 474

Design Customer Experience Dine-in Innovation 474

Modern Restaurant Management

FEBRUARY 11, 2020

Businesses in the restaurant, café and hotel sector are looking to elevate their tea game in 2020. In the end, the same motivations that drive customers to make healthier choices at home exist when selecting a gourmet dish or beverage from a menu. More Sophisticated Consumer Palates.

Fine Dining 576

Fine Dining Hotels Consumer Goods Beverage 576

Modern Restaurant Management

MAY 1, 2020

There's been a slight decline in preparing meals at home; nearly a quarter of people were eating food from a restaurant or prepared by a retailer, which aligns with the slight improvements in traffic trends for restaurants in recent days. Health and Safety is Top Consumer Concern. ” Additional insights from the U.S.

2020 480

2020 Food Safety Fast Casual Guest Recovery 480

Social Hospitality: Restaurants

AUGUST 13, 2020

After all, the future in the hospitality sector quite literally lies in the hands of guests and customers, so it’s imperative that you always perfect your customer service. As a cloud-based system, VoIP (voice over internet protocol) aims to bring numerous digital features to the hospitality sector. The industry never stands still.

Customer Service 436

Customer Service Innovation Hospitality Hotels 436

Modern Restaurant Management

OCTOBER 6, 2020

In 2019 it was widely reported that Americans were making less and less meals at home, and with that we saw the rise of grocery stores and retailers across the country begin to offer dine-in experiences to attract customers. In fact, restaurants have become one of the most successful ways for retailers to stand apart.

Mobile Ordering 493

Mobile Ordering Customer Service Food Safety Small Business 493

Modern Restaurant Management

MAY 24, 2021

In fact, meal kits are a rising sector of the restaurant industry that’s predicted to grow 25 percent to 30 percent by 2022. Many people have grown accustomed to ordering takeout/delivery and meal kits, so that they can eat in the safety and comfort of their own homes. The Rise of Meal Kits.

Point of Sale 508

Point of Sale Mobile Ordering Customer Service Social Media 508

Modern Restaurant Management

DECEMBER 21, 2020

Based on necessity and a will to survive, restaurants in every sector of the industry have been pivoting to meet customer expectations. People must eat, and most of us don’t want to eat food from home all the time. New independents will arise out of the ashes. Marketing Strategy Will Adapt.

2021 478

2021 Online Ordering Email Marketing Advertising 478

Modern Restaurant Management

OCTOBER 22, 2021

Still, because there are many competing businesses in the dining sector, it’s becoming increasingly difficult to stand out from the crowd. With more people at home, this data makes sense. A USP is crucial to making a splash in the marketing world nowadays, especially in the restaurant sector.

Social Media 493

Social Media Advertising Events Customer Experience 493

Modern Restaurant Management

APRIL 26, 2023

According to the Bureau of Labor Statistics Food-Away-From-Home prices (+8.8 percent YOY) exceeded Food-At-Home prices (+8.4 percent, QSR frequency is trending higher than consumer spending in other sectors. In addition, the changing balance between grocery and restaurant prices may further contribute to the changing behaviors.

2023 398

2023 Fast Casual 2022 Pricing 398

Modern Restaurant Management

NOVEMBER 1, 2021

Improving their tableside service or picking up extra tables allowed them to increase their tip-based take-home pay. In today's challenging labor market, employee rewards platforms can fundamentally change the restaurant sector's workforce economics, addressing historically low retention rates.

Front of House 520

Front of House Fast Casual Dine-in POS 520

Modern Restaurant Management

MAY 16, 2022

restaurant sector is gaining steam after coming out of a two-year pandemic that shuttered doors and curbed eatery revenues dramatically. According to the National Restaurant Association , the dining industry should generate $899 billion in revenues in 2022. That’s up from $640 billion in 2020.

Insurance 520

Insurance 2022 Food Safety Delivery 520

Modern Restaurant Management

DECEMBER 17, 2024

Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

MARCH 31, 2020

Cybersecurity for restaurants is more important than ever because IT is an increasingly important part of both the restaurant sector and of retail more generally. The first is simply to make sure that all of the software you use in your business is updated, just as you would with your home IT systems.

Website Management 510

Website Management Retail Small Business Online Ordering 510

Modern Restaurant Management

OCTOBER 24, 2019

AI-driven technologies have been introduced in this sector after having carefully examined the customer behavior and their expectations over the years. Many QSRs are now partnering with voice-enabled smart devices such as Amazon Echo and Google Home. The restaurant industry is constantly witnessing major changes in technology.

Technology 374

Technology Loyalty Program Customer Experience Food Supply 374

Culinary Cues

AUGUST 3, 2020

Yes, other businesses in numerous sectors have closed, but none at this rate. According to ABC news – more than 16,000 U.S. restaurants have permanently closed as a result of the pandemic and the numbers are growing – thousands more are hanging on by a thread.

Government 493

Government Training Small Business Consumer Goods 493

Goliath Consulting

JUNE 15, 2021

We saw customers stockpiling on groceries and supplies in homes instead of going out to eat, raising retail sales by 29 percent over the previous year (1). Since so many workers are being afflicted with COVID-19, we’ve seen the farming sector experience a widespread shortage of workers who have been trained to complete specific tasks.

Supplies 414

Supplies Food Supply Front of House Fast Casual 414

Modern Restaurant Management

APRIL 5, 2022

These platforms are gaining popularity among people who wish to dine with their families at home and still wish to enjoy the flavor and quality of restaurant food. As a result of this efficiency, the food sector is likely to increase revenues and provide a better customer experience with the ghost kitchen approach.

Online Ordering 491

Online Ordering Website Management Point of Sale Inventory 491

Modern Restaurant Management

NOVEMBER 6, 2019

The findings are based on input from a variety of restaurant sector experts, futurists, and government statistics. The restaurant industry is at a crossroads as it finds ways to respond to consumer demand for meal and snack solutions away from home, Key economic projections for 2030 include: Restaurant industry sales are expected to reach $1.2

2030 385

2030 Dietary Restrictions Recruiting 2018 385

Modern Restaurant Management

DECEMBER 31, 2024

The report analyzes orders placed throughout the year—from restaurants, grocery stores, convenience stores, and more—delivered to customers at home, work, college campuses, hotel rooms, and beyond. If there was a protein popularity contest, chicken would take home the crown! percent) as notable sectors for gift-giving.

Franchising 221

Franchising Franchise 2024 Mobile Ordering 221

Modern Restaurant Management

JUNE 2, 2021

Almost more than any other sector, we’ve seen this in the restaurant and hospitality industry. The pandemic-related extended absence from the physical world (aside from our homes) has served as a warning about how critical that world is to our wellbeing.

Back of House 493

Back of House Customer Experience Front of House Customer Service 493

Modern Restaurant Management

DECEMBER 20, 2023

. – Patterson & Company CPA Founder & President Bob Patterson As I reflect on the restaurant industry's journey in 2023 and look ahead to 2024, it's evident that the demand for cutting-edge tech in the restaurant sector is on a steady rise.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Modern Restaurant Management

APRIL 21, 2020

As of the end of March, almost a third of Americans were under some type of “stay-at-home” order due to COVID-19, either mandated locally or statewide, with no immediate end in sight. Yes, many restaurants closed during the Great Recession, but the attrition happened over months or years. Document Everything.

Insurance 542

Insurance Government Document Restaurant Law 542

Modern Restaurant Management

NOVEMBER 11, 2022

The food service packaging industry value will increase at a considerable pace as the processed food sector is seeing a notable expansion. The trend of takeaways and home deliveries has picked up significant pace, especially during the COVID-19 pandemic. They also facilitate easier and long-term storage.

Marketing 416

Marketing Food 2030 Transportation 416

Modern Restaurant Management

SEPTEMBER 27, 2024

A 2023 study by Toast found that 30 percent of staff in the restaurant industry are at risk of leaving in the next two years, highlighting an equally concerning high turnover rate within this sector. Despite some moderation in hiring pace, the sector remains competitive, pushing recruitment costs upward. foodservice sector.

Food Truck 251

Food Truck Fast Casual 2024 Food 251

Modern Restaurant Management

APRIL 21, 2020

While it appears that every industry has been affected, some sectors have been hit harder than others, each with its own unique set of circumstances. Moreover, many states and/or counties are under “stay at home” orders where hotels are shut down and restaurants are only permitted to offer take-out or delivery to their patrons.

Hospitality 513

Hospitality Hotels Travel Document 513

Modern Restaurant Management

MARCH 3, 2023

Our hiring rate and wage increases are outpacing the overall private sector, and this year our industry will contribute nearly $1 trillion to the economy," said Michelle Korsmo, president & CEO of the National Restaurant Association. "The "The restaurant and foodservice industry is fueling the American economy.

2023 508

2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

AUGUST 24, 2022

We noted that to compete for talent, the restaurant sector should consider benefits beyond traditional health and welfare offerings. Several months ago, MRM published our article on absence management and well-being programs. This article focuses on one of the aspects of well-being, financial assistance.

Coaching 221

Coaching Healthcare Website Management Education 221

Modern Restaurant Management

FEBRUARY 27, 2020

“In the last five years, the sector has added over one million jobs and increased its share of GLA by 1.3 In fact, 72 percent of people with children at home spend on dining at least once a week and 41 percent say they are dining out more often than two years ago. percentage points.” ” Download the Food Forecast here.

2020 482

2020 Influencer Point of Sale Food Safety 482

Perfect Daily Grind

JUNE 9, 2025

Investment in coffee education reached an all-time high during the pandemic, as more people sought to replicate café-quality drinks at home. Consumer knowledge has continued to increase in the years since, further bolstering innovation in the at-home coffee market.

Equipment 123

Equipment Café Innovation Consumer Goods 123

Modern Restaurant Management

JANUARY 14, 2020

But if executed in the right way, they can create an experience and a destination, helping the restaurant to stand out in a crowded sector. The Factory in New York was a home for artists, muses and anyone Warhol found interesting, but it was also a creative network which provided a direct line between commerce and art.

2003 386

2003 Innovation Design Dine-in 386

Restaurant Business

JUNE 5, 2025

Florida chef and restaurateur Jacob Bickelhaupt has reportedly been arrested on domestic battery charges after an assault on a woman believed to be his wife at his home. . | Photo courtesy of Konro. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Fast Casual 147

Fast Casual Leadership 2025 2024 147

Modern Restaurant Management

NOVEMBER 27, 2024

A highlight from the report shows that the industry grew this year, with quick-serve restaurant (QSR) dining up by 4 percent, offsetting losses in the full-service sector. As America budgets for the holidays, in-home hosting activity is set to rise by 6.3 Nearly 29 percent of U.S. population. The one silver lining?

2025 221

2025 Loyalty Program 2024 Back of House 221

Perfect Daily Grind

FEBRUARY 27, 2023

Alongside its historical and cultural significance, the Middle East’s coffee sector has been flourishing in recent years. And with a growing focus on specialty coffee comes a different set of expectations for baristas in the sector. This is especially true when it comes to women working in the sector. over the last 12 months.

Social Media 212

Social Media Back of House Customer Experience 2007 212

Modern Restaurant Management

JANUARY 25, 2024

Today, any business can create an effective and economical employee education program that allows for at-home learning, easy progress tracking, and a diverse range of courses to choose from. However, with the advent of online learning technologies, those limitations no longer apply.

Education 275

Education Franchising Franchise Certification 275

Perfect Daily Grind

SEPTEMBER 13, 2022

There’s no denying the vast majority of the ripple effects were detrimental to many coffee businesses; in early 2020, around 95% of those operating in the out-of-home sector had to close their doors. Naturally, this led many consumers to start brewing more coffee at home. Covid-19 and home coffee consumption.

Education 193

Education Social Media Consumer Goods Equipment 193