Modern Restaurant Management

NOVEMBER 13, 2023

Consequently, many people with little or no management experience are suddenly responsible for hiring, training, and managing employees without the involvement of their franchisor. Franchisors Will Have to Provide More Management Training It won’t be enough to teach franchisees the operation. That may be about to change.

Franchise 520

Franchise Franchising Employee Relations Restaurant Law 520

Modern Restaurant Management

MAY 30, 2025

But mass-merchant online retailers like Amazon can pull this off because that’s the type of market they’re in. One key way to do this is to train your customer service team to really listen. Other businesses have much higher expectations when it comes to the balance between great digital experiences and human interaction.

Customer Experience 251

Customer Experience Customer Service Social Media Email Marketing 251

Modern Restaurant Management

APRIL 15, 2024

” The 360-degree campaign, inclusive of philanthropy, F+B and retail elements, provides participating restaurants with a limited-time honey-focused menu and the opportunity to install an on-site beehive system. ” The campaign offers an immersive training effort for staff, he added.

Sustainability 473

Sustainability Education Training Social Media 473

Modern Restaurant Management

OCTOBER 7, 2021

Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other. Through a retail management solution, employee surveys can be generated based on current restaurant protocols. A lot of people handle food before it’s given to customers.

Technology 492

Technology Operations Food Safety Kitchen Safety 492

Modern Restaurant Management

APRIL 27, 2020

Included in the document are highlights of the recently released Food and Drug Administration (FDA) Best Practices for Retail Food Stores, Restaurants, and Food Pick-Up/Delivery Services During the COVID-19 Pandemic.

Food Safety 578

Food Safety Document Guest Recovery Download 578

Modern Restaurant Management

MARCH 10, 2020

.” The cashless multi-vendor open-air gastronomic market has two locations in Prague, and a total of 34 independently operated restaurants, bars and retailers. That being said, we have been starting to plan responsibly for impacts in Europe, where we see food retail starting to be affected, “ he continued.

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516

Modern Restaurant Management

MARCH 9, 2022

Approximately 45 percent of all fruits and vegetables , 35 percent of seafood, 30 percent of cereals, and 20 percent of meat and dairy products are wasted by suppliers, retailers, and consumers each year. Train your staff. Educate your employees why it’s essential to reduce food waste and train them on how to accomplish this.

Waste 539

Waste Compost Food Recycling 539

Modern Restaurant Management

MARCH 22, 2024

Train your team. Employees must be Recall Ready, so train them about the process, explain what must occur, and instruct them to work swiftly, properly, and calmly in a recall situation. This should include clear roles and responsibilities, outlining what needs to happen and who will manage each activity (e.g., Leverage tech tools.

Food Safety 472

Food Safety Social Media Food Supply Allergens 472

Modern Restaurant Management

NOVEMBER 9, 2021

A mobile employee experience has now become table stakes in seamlessly recruiting, onboarding, training and managing staff. From access to healthcare benefits to childcare, tuition savings, or perks like discounts at notable retailers, employees are more actively seeking a holistic rewards package.

Cash Management 531

Cash Management Employee Relations Recruiting Healthcare 531

Modern Restaurant Management

FEBRUARY 9, 2021

Real change is warranted— and the industry stands to benefit tremendously by integrating this type of technology into their operations and allowing management to focus on high-leverage revenue-generating tasks.

2021 600

2021 Hiring Technology Social Media 600

Modern Restaurant Management

APRIL 2, 2020

Novel ways to deliver everything from orchestral music to personal training and therapy/addiction treatment have made the rounds as viral social media videos or popular articles. Imagine a local personal trainer that works via in-person training sessions exclusively. Retailers sell things they love to produce and curate.

Social Media 488

Social Media Small Business Customer Service Cash Management 488

Modern Restaurant Management

MAY 13, 2020

Food and Drug Administration guide for retail food stores, restaurants and food pickup and delivery service, and the National Restaurant Association’s guide to reopening. What activities will be required to support staff – like hygiene requirements and training on disinfection policies and procedures? These include the U.S.

Healthcare 516

Healthcare Food Safety Certification Insurance 516

Sling

SEPTEMBER 13, 2022

Effective retail management requires a vast array of skills. In a broad sense, those skills boil down to managing your time, managing your staff, managing their training, and managing change. We’ve created a guide to retail management including the specific skills you need to be successful as both a manager and a leader.

Retail 144

Retail Management Management Point of Sale 144

Modern Restaurant Management

DECEMBER 31, 2024

To combat revenue challenges, 36 percent of leaders said their top investments would be in enhanced sales and marketing technology, promotions, and loyalty programs, alongside 27 percent who are planning staff investments, including enhanced training, salaries, recruitment, and benefits. retail sales excluding automotive increased 3.8

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

APRIL 22, 2024

How can they incorporate fraud prevention into their training processes? While luxury retailers in contrast might be a more obvious target for fraud, restaurants are still lucrative for bad actors. Having these fraud scenarios in mind will naturally change the way restaurants introduce new offerings and how they train their teams.

Food 508

Food Loyalty Program Consumer Goods Customer Experience 508

Culinary Cues

APRIL 4, 2020

This structure is established over time and is dependent on how an individual was trained and the level of organization that surrounded him or her during this training phase. PLAN BETTER – TRAIN HARDER. Once conditioned – a chef has a very difficult time breaking out of a routine. This is the restaurant industry’s amazon moment.

Leadership 447

Leadership Retail Training Take-out 447

Modern Restaurant Management

JULY 21, 2021

There is no doubt that franchises do an incredible amount to help their franchisees, whether that’s providing business support and sharing key information to offering training and access to their trademarks and branding. Unfortunately, what many franchises often lack in providing is a unified payments system.

Franchise 450

Franchise Franchising Customer Experience Small Business 450

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. While it's common for retailers to leverage an enterprise resource planning (ERP) system, it could also benefit restaurants.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Modern Restaurant Management

JUNE 23, 2022

Restaurant and retail employees were hard to come by while the number of channels for interacting with customers multiplied. To stay competitive, the majority of restaurants and retailers moved beyond in-store transactions to adopt more technological methods such as online ordering, curbside and in-store pickup as well as delivery services.

Food 474

Food Food Safety Front of House Fast Casual 474

ChowNow

APRIL 15, 2025

As you know, theres no shortage of labor challenges: Rising hourly wages driven by minimum wage hikes Persistent employee turnover High training costs for new hires Payroll taxes and employee benefits So how do you reduce labor costs without burning out your team or sacrificing customer service?

Operations 195

Operations Online Ordering Customer Service Customer Experience 195

Modern Restaurant Management

JANUARY 12, 2021

Intelligent automation and embedded policies, procedures, training content, media, and recommended actions are integrated into everyday workflows. Employee attitudes can make or break a retail establishment. Veteran and new employees alike have the information and tools needed to do their jobs and continually adapt and improve.

Fast Casual 411

Fast Casual Food Safety Loyalty Program Customer Experience 411

Modern Restaurant Management

SEPTEMBER 10, 2021

Holograms — yes, just like the ones you’ve seen in the movies — display increasing potential as a traffic-driver for businesses in retail, entertainment and especially, hospitality. Functional uses of the technology could include employee training, customer service, food displays, chef demonstrations and more.

Entertainment 485

Entertainment Social Media Customer Service Technology 485

Culinary Cues

MARCH 15, 2021

Do you really connect with restaurants, hotels, resorts, food manufacturers, retail, food research and development and other groups to make sure that your program is in line with their needs? PLAN BETTER –TRAIN HARDER. If this is not clear then the organization is left without direction – a surefire way to fail. LACK OF REALISM.

Education 587

Education Food Supply Training Communication 587

EATER

MAY 14, 2025

Some oyster farmers, like Hog Island, sell directly to restaurants and wholesale retailers, while others work with a distributor who helps get their product to market. Labor, too, is a factor staff have to be trained to meticulously shuck oysters, which takes skill and a lot of time. Why is it so hard to find $1 oysters these days?

Pricing 280

Pricing Equipment Consumer Goods Bar 280

Modern Restaurant Management

APRIL 2, 2020

Virtual Training Forums – newly-created to address timely and critical COVID-19 topics. Regional Training Forums – in-person and virtual meetings across the U.S. Hospitality Training Magazine – articles and member blogs with practical training content.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

APRIL 18, 2025

Environmental factors also change – new infrastructure is built and neighbouring retailers come and go – so the performance of an AI system will rely on it being trained and tested on an ongoing basis. These environmental factors vary from location to location, so a one-size-fits-all approach is not going to work.

Food 221

Food Kitchen Safety Food Order Food Safety 221

Modern Restaurant Management

JUNE 30, 2020

Step one to learning this system was more lean training. Plus, managers needed to know how to write a play so that they could teach it all—theory and practice—to new leaders in training. We started by making a picture of work that occurred in the stores.

Management 453

Management Management Cash Management Beverage 453

Modern Restaurant Management

JANUARY 31, 2020

Train your team, and consider coordinating training events for tenants. Training your staff is a critical. Local incident management teams (IMT) should be created, and specific training provided for these key individuals in regards to violence prevention and situation management. Roles and responsibilities must be clear.

Management 381

Management Management Cash Management Events 381

Modern Restaurant Management

MARCH 17, 2020

Coronavirus is already affecting the economy, at least in the short term, with cancelled events, cruises and decreased visitors to retail stores. Now is the time to re-train all employees about proper hand washing techniques. Re-train employees how to sweep and mop floors, scrub countertops, and clean and disinfect equipment.

Communication 340

Communication Food Supply Food Safety Retail 340

Modern Restaurant Management

JANUARY 31, 2025

Year of Experimentation Square released early insights from its forthcoming annual Future of Commerce report, providing a unique look at the restaurant, retail and beauty industries across the US, Canada, UK, and Australia. ” A Year of Challenges U.S.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Sling

FEBRUARY 3, 2022

Creating a good retail schedule is one of the most important jobs you will face as a manager. To help you in that regard, the management experts at Sling have compiled tips for setting up an effective retail schedule in the shortest amount of time possible. How To Create The Best Retail Schedule.

Retail 146

Retail Employee Relations Communication Document 146

Modern Restaurant Management

APRIL 8, 2020

Although celebrity figures like “Bar Rescue” host Jon Taffer recently told “Fox & Friends” viewers that his biggest worry for restaurants is “the premise of spacing continuing into the retail environment,” there’s going to be more that operators will need to evaluate.

White Paper 531

White Paper Seating Employee Relations Back of House 531

Modern Restaurant Management

MARCH 3, 2023

The restaurant industry has long been the primary training ground for new entrants to the workforce and in 2022, nearly a quarter of jobs were filled by first-time employees. Retail foodservice, specifically convenience store foodservice traffic, was a growth area for the industry. million by 2030. The breakfast and A.M.

2023 508

2023 Consumer Goods 2022 Point of Sale 508

Modern Restaurant Management

FEBRUARY 18, 2020

According to the National Retail Federation’s Consumer Fall Review 2019, parents interviewed about the influence of their Gen Z children reported they have substantial influence over household purchases. Watch the trends, and adapt accordingly. Your first step should be to partner with a good marketing agency with a strong digital team.

Marketing 523

Marketing Social Media Fast Casual Influencer 523

Modern Restaurant Management

JULY 29, 2021

According to one study, 42 percent of cybersecurity incidents in retail and hospitality this year have come from malware, more than any other category. Be sure to hold regular refresher training to ensure no one forgets these best practices. Install and Update Security Software.

Loyalty Program 618

Loyalty Program Employee Relations Point of Sale Mobile Ordering 618

Perfect Daily Grind

JUNE 16, 2025

To support this trend, Bellwether Coffee, which will exhibit at WoC Geneva at booth #1422, created an ROI Calculator to help retailers analyse the costs and benefits of roasting their own coffee. Roasting coffee ourselves allows us to have wholesale and online retail options to keep inventory moving and refreshed.”

Equipment 140

Equipment Cash Management 2050 Pricing 140

Culinary Cues

SEPTEMBER 4, 2023

Fewer people working in offices means less retail shopping traffic, so stores are closing, moving, or simply calling it quits. It is the workplace, the classroom, the retail business, and the restaurant where this has always taken place. This is important – a situation worthy of our attention. Food for thought.

Social Media 441

Social Media Food Safety Small Business Retail 441