Modern Restaurant Management

JULY 15, 2021

” A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday and Thursday. . “I’m really impressed with the way restaurants have adapted. It’s always been who we are as restaurant owners, people who are resilient.”

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Modern Restaurant Management

JULY 14, 2021

A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday and Thursday. The brands that he worked with were getting sophisticated with how they were interacting with customers. This involved using all the data at their disposal to better their experience at every touchpoint.

Front of House 177

Front of House Back of House Customer Experience Information 177

Restaurant Technology Guys

FEBRUARY 26, 2023

The post Special Episode Podcast – Jeremy joins WriteForMe Podcast appeared first on Restaurant Technology Guys. Maximize every customer interaction with a digital-first approach to running your restaurant. From everything within the four walls of the restaurant to every touchpoint beyond, CBS helps you adapt, Continue Reading.

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Specials Point of Sale POS Reference 77

Restaurant Technology Guys

APRIL 21, 2024

In the latest episode of the Restaurant Technology Guys podcast, we had the pleasure of sitting down with Rick Elliott, a seasoned veteran in the restaurant tech game and co-founder of Konducter, a promising startup aimed at reshaping how restaurants operate. Restaurant Technology Guys Podcast Ep. The post 229.

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Innovation Technology Education Operations 114

Modern Restaurant Management

MARCH 16, 2021

” A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday and Thursday. The key for all restaurants will be getting throughput to align with demand, managing labor needs, and being prepared for changes in pricing in costs of goods.

Dine-in 178

Dine-in Pricing Management Management 178

Modern Restaurant Management

JANUARY 21, 2021

A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday and Thursday. In the next 10 years, technology will evolve. Kitchens could become completely autonomous,” Jordan said. To listen, click here.

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2020 Technology Serving Management 178

Modern Restaurant Management

JUNE 11, 2021

A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday and Thursday. Now, when I work with clients, I can work with them on the front-end and the back-end.” ” Listen to learn more about Izzy’s career and his advice for restaurants as they recover from the COVID-19 Pandemic.

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Coaching Front of House Back of House Hospitality 178

Modern Restaurant Management

DECEMBER 22, 2020

A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday. They touch on new store designs, improvements in its digital platforms, in-store experience, its COVID response and the recent addtion of food trucks into its business model. To listen, click here.

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Food Truck Design Serving Management 167

Modern Restaurant Management

FEBRUARY 16, 2021

A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday and Thursday. .” The data restaurants collect supports the off-premise guest experience, with real-time tracking and accurate quoting of how long the order will take to reduce wait time. To listen, click here.

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Customer Experience Communication Serving Management 204

Modern Restaurant Management

APRIL 30, 2021

” A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday and Thursday. Slager said, “People came to us who had lost their spaces as well as operators that were figuring out delivery and needed to expand to new markets.”

Front of House 177

Front of House Delivery Marketing Operations 177

Modern Restaurant Management

NOVEMBER 17, 2020

A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday. We also delve into tech's impact during the pandemic, what innovations to expect next, and the importance of creating exceptional digital exeriences for the guest. To listen, click here.

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Technology Hospitality Innovation Serving 178

Modern Restaurant Management

MAY 10, 2021

A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday and Thursday. .” Once it was safe to open, the company added more labor to focus on more service and hospitality. “We leaned into what we’re good at and what consumers want,” McGowan said.

Consumer Goods 198

Consumer Goods Customer Service Customer Experience Innovation 198

Modern Restaurant Management

MAY 20, 2021

" A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday and Thursday. . “The steady drumbeat of the restaurant industry was that they needed to adapt,” he said. “The industry was faced with a dire situation. We wanted to be there and support them as quickly as possible."

Online Ordering 149

Online Ordering Customer Experience Delivery Serving 149

Modern Restaurant Management

APRIL 15, 2021

A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday and Thursday. As part of their service, they offer Pickup and Delivery solutions; Reservation, Waiting, and Seating Management; Data and Guest Profiles; Guest Engagement, and Marketing.

Customer Service 174

Customer Service Customer Experience Seating Reservations 174

7 Shifts

JULY 19, 2022

Matt joins us on the Restaurant Growth Podcast to chat about: His career in radio advertising to restaurant marketing. The Restaurant Growth Podcast is Presented by 7shifts and hosted by DJ Costantino. What 90 to 95% or restaurant are not doing—but should be. A ton of creative ways to collect customer data.

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2008 Coaching 2016 Download 195

Modern Restaurant Management

FEBRUARY 9, 2021

A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday and Thursday. With our self-fill bottle program, we ship in concentrate. Restaurants add the water, saving costs on freight." " To listen, click here.

Beverage 177

Beverage 2018 Dine-in Serving 177

Restaurant Technology Guys

APRIL 7, 2024

In a recent episode of the Restaurant Technology Guys podcast, host Jeremy Julian sat down with Vishal Agarwal, founder and CEO of It’s a Checkmate, to discuss the revolution in digital ordering and how restaurants are adapting to meet their customers wherever they are—be it online, through an app, or beyond. The post 227.

Technology 85

Technology Online Ordering Innovation Design 85

Modern Restaurant Management

DECEMBER 29, 2020

A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday. To listen, click here.

Point of Sale 174

Point of Sale Technology Innovation Management 174

Modern Restaurant Management

JANUARY 5, 2021

A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday. And then you can’t just gather them, you have to engage with them, because that’s how you build that rapport through email with your customers,” Moonesinghe explained. To listen to more of our interview, click here.

Email Marketing 186

Email Marketing Marketing Customer Experience Serving 186

Modern Restaurant Management

MAY 18, 2021

A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday and Thursday. Now as president of MOOYAH he is putting his experience to work in creating what he calls a “ridiculicious” customer experience.

Customer Experience 185

Customer Experience Customer Service Food Order Dine-in 185

Modern Restaurant Management

MARCH 9, 2021

A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday and Thursday. Some essential items include defining how they collect and store data, how often updates are run on software and firewalls, ensuring vendors are also using best practices, and training employees on data security protocols.

Restaurant Law 178

Restaurant Law Training Serving Management 178

Modern Restaurant Management

JULY 22, 2021

A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday and Thursday. Obviously, this was much worse, according to Robert-Thornton. But, now that airports are starting to open back up, these restaurant and hospitality brands are seeing more business.

Travel 177

Travel Hospitality Beverage Dine-in 177

Modern Restaurant Management

DECEMBER 8, 2020

A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday. In this week's episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia speaks with Angela Fernandez , the Vice President of Community Engagement at? about food safety and traceability.

Food Safety 177

Food Safety Food Information Serving 177

Ken Burgin

MAY 9, 2022

Michael Tinsager has a unique position in hospitality – as an industry adviser and podcaster with the Hospitality Mavericks Podcast , he has access to the experience and wisdom of hundreds of operators and experts. Subscribe to Hospo Reset Podcast on Apple Podcasts. Here is the full list of Hospo Reset podcasts.

Leadership 96

Leadership Innovation Hospitality Management 96

Modern Restaurant Management

JANUARY 28, 2021

A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday and Thursday. He also feels optimistic about the future post-COVID, noting that people will want to connect and celebrate, and there’s no better place to do that than over a shared meal. To listen, click here.

Outdoor 164

Outdoor Retail Delivery Dine-in 164

Ken Burgin

JUNE 19, 2022

Subscribe to Hospo Reset Podcast on Apple Podcasts. on Google Podcast s, on Spotify or your podcast app of choice. Here is the full list of Hospo Reset podcasts. The post Podcast 19: Developing Restaurant Managers for the Digital Age first appeared on Ken Burgin.

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Management Management Coaching Hospitality 113

Modern Restaurant Management

SEPTEMBER 22, 2020

A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday. It’s forced them to understand that it’s a ‘now economy’ and really looked to digital as a way to automate and improve the customer experience and improve their economics. To listen, click here.

Technology 179

Technology Customer Experience Serving Management 179

Modern Restaurant Management

JULY 23, 2021

A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday and Thursday. He started thinking about other ventures and decided to reinvent the juice bar space similar to Starbucks reinventing the coffee space in the early 1990s.

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Franchise Franchising 2008 2010 185

Ken Burgin

DECEMBER 3, 2021

My guest in this podcast is James O’Connell of the Hospitality Company. Subscribe to Hospo Reset Podcast on Apple Podcasts. on Google Podcast s, on Spotify or your podcast app of choice. Subscribe to Hospo Reset Podcast on Apple Podcasts. How did you become interested in this concept?

Book 111

Book Management Management Front of House 111

Modern Restaurant Management

APRIL 8, 2021

A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday and Thursday. That success and their vision are powering what’s next — they plan to grow outside of California to Arizona, Nevada, and Colorado.

Front of House 165

Front of House Back of House 2015 Technology 165

Restaurant Business

JANUARY 18, 2024

The longtime franchisee for the fast-food sandwich chain discusses operators' relations with management, the company's new slicers, its discounting requirements and other topics in this transcript from this week's A Deeper Dive podcast.

Management 101

Management Management Operations Food 101

Modern Restaurant Management

JUNE 22, 2021

A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday and Thursday. How does a new brand enter this growing sector of the restaurant industry? Buterick has all the insights and details on what it takes to successfully launch a ghost kitchen business.

Social Media 140

Social Media Restaurant Law Technology Delivery 140

Ken Burgin

JANUARY 10, 2022

In this podcast, Ken Burgin talks to Sarah Frankl yn from Impact Data , one of Australia’s leading customer, loyalty and transactional data specialists – she’s had extensive experience with hospitality businesses of all sizes. Subscribe to Hospo Reset Podcast on Apple Podcasts.

Email Marketing 113

Email Marketing Marketing Social Media Customer Experience 113

Restaurant Technology Guys

MAY 26, 2024

Our latest episode of the Restaurant Technology Guys podcast delves into the heart of this revolution, featuring insights from Wesley Li, a trailblazing restaurant operator thriving within the cloud kitchen space. Restaurant Technology Guys Podcast Ep. This model distinguishes Continue Reading. The post 234.

Delivery 69

Delivery Technology Dine-in Innovation 69

Modern Restaurant Management

MAY 11, 2021

A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday and Thursday. So, they set out to solve another pain point: ordering. They launched several versions of their software that allowed users to order through their phones.

Mobile Ordering 125

Mobile Ordering Point of Sale Brewery 2016 125

Modern Restaurant Management

JULY 26, 2021

A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday and Thursday. Since the brand’s inception, the three partners have opened nine corporate-owned locations, a restaurant at Yankee Stadium, two locations in Madison SquareGarden, and one international franchised restaurant.

Fast Casual 186

Fast Casual 2012 Franchise Franchising 186

Ken Burgin

MARCH 27, 2022

In this podcast, Ken Burgin talks with Liz Perkins, a chef, former hospitality business owner, and trainer with The Hospitality Company , where she teaches chefs all about leadership and team management, food costing, menu engineering and stock control. on Google Podcast s, on Spotify or your podcast app of choice.

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Design Menu Management Management 113