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A Letter to our Valued Customers

Hot Schedules

Dear Customers, We are thrilled to announce that HotSchedules and Fourth have merged business operations. This is an exciting and historic day for both organizations and we thank our teams tremendously for their hard work and relentless commitment to customer success. Co-founder & Chief Customer Officer.

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Apicbase’s Onboarding Process: How Our Customer Success Team Ensures Rapid Adoption and Maximum ROI at Multi-site Restaurants 

Apicbase

The people in charge of onboarding are part of our Customer Success team (CS). The Customer Success team is fast, eager to help, and they are super friendly.” You’ll find plenty more happy customers in our customer stories. ” What Can You Expect From Customer Success? We love Fréderique!

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KITCHEN RESPECT

Culinary Cues

Changing how we view our concepts, menus, pricing structure, our staff, marketing, and the list goes on has never been more critical. Change, however, does not infer that we need to abandon the core principles of our profession and how we view the process of cooking for others.

Training 351
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Is the Customer Always Right?

Modern Restaurant Management

A new study challenging the long-standing mantra “the customer is always right" determined that to better support employee mental health, restaurant operators should have clear policies stating that customers' uncivil behavior will not be tolerated. Unfortunately, people are becoming less civil in everyday encounters.

Airlines 201
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100 Pipeline Plays: The Modern Sales Playbook

Use our proven data-driven plays to grow your pipeline and crush your revenue targets. Sell more with proven templates - Customize our winning email and script templates and add them to your workflows for more wins. Hit your number with 100 Pipeline Plays. Close more deals with these winning plays!

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3 Free Restaurant Templates to Save You Money

7 Shifts

Truth is, there's nothing more rewarding than customizing and relying on arestaurant template tailored to your bar or restaurant's specific needs. We hope you find these restaurant operations & management spreadsheets useful (and don't forget to customize them!) Our restaurant timecard calculator is made for you.

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Buzzing About Bees and Sustainability

Modern Restaurant Management

. “I wanted to raise awareness about the plight of bees and inspire action to protect them, specifically through awareness and teaching children who are the next generation of stewards to our planet, he said. ” The campaign offers an immersive training effort for staff, he added.

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The Future of Your Business is Waiting––Learn How AI Can Make Your Restaurant's Digital Ordering Experience Better Than Ever

AI-operated ordering systems are more sophisticated than ever, streamlining the process for both your customers and your staff. Download our free eBook to learn how to make AI work for you and your business. Here are just a few reasons: Say good-bye to dropped calls and misheard orders. Take as many orders as necessary, simultaneously.

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What We Learned From Our Own Data-Driven ABM Strategy

In just 90 days, we were able to increase our pipeline by 114% and the customer base for this particular product by 30%. In this eBook, we will reveal the good and the bad from our own campaign, and highlight some key takeaways on how to improve your ABM strategies moving forward.

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Don't Let Delivery Apps Dash Your Restaurant's Revenue

Get our free, must-read guide to optimizing your restaurant's online ordering capabilities to maximize revenue. Create more repeat customers. You'll learn how to: Drive revenue with optimized online ordering. 86 third-party delivery apps.

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Outrun Your Competition: Best Practices for Accelerating Sales Processes

By building a modern GTM motion that uses data, automation, and proven best practices to unlock insights, engage customers, and win faster.

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A Masterclass in Restaurant Digital Transformation

Speaker: Jay Coldren, Alex Barrow, and Greer Kimsey, Street Sense Team

365 days of quarantine later, it's safe to say that our customers will be keeping some quarantine habits. It will become essential for restaurants to create omni-channel experiences for customers, and to market them effectively. Behaviorists say it takes 21 days to solidify a habit.