Crunchtime

FEBRUARY 21, 2022

With employee turnover rates at an all-time high and the labor market tighter than ever, restaurants are looking for ways to improve retention. With a 5-Step Leadership Ladder , you can quickly deploy a talent development program to retain team members and develop bench strength. It doesn’t have to be. Multi-U 2.0

Leadership 78

Leadership Employee Relations Training Coaching 78

Modern Restaurant Management

JUNE 23, 2023

Franchise brands have many goals in common: enter a new market; attract new franchisees, employees and loyal customers; increase average unit volume (AUV); and accelerate franchise expansion strategies. Expertise : Craft stories that feature the experience of your leadership team and their expertise in franchise development and expansion.

Franchise 180

Franchise Franchising Marketing Social Media 180

Ken Burgin

MAY 9, 2022

Ken Burgin interviewed Michael to find out what he’s learned during the pandemic about Innovation & Leadership in Hospitality Management. This then led onto marketing, customer communication, loyalty and social media – it was a very stimulating conversation! Subscribe to Hospo Reset Podcast on Apple Podcasts.

Leadership 96

Leadership Innovation Hospitality Management 96

Social Hospitality

JUNE 28, 2023

In the ever-evolving world of restaurants, establishing effective marketing strategies is an important stepping stone to success. Whether you’re a new restaurant or a well-established entity, it’s crucial to keep your marketing as fresh as your food. There are plenty of tried-and-tested restaurant marketing strategies.

Marketing 195

Marketing Email Marketing Social Media Seasonal Menu 195

Modern Restaurant Management

APRIL 9, 2020

Your BCP must also address how HR and leadership will handle issues related to the employees and patrons. Best practices and practicality demand they partner with their peers and leadership. Communicate and Collaborate Beyond the HR Department. HR is tasked with more than the safety of employees.

Leadership 223

Leadership Kitchen Safety Employee Relations Tip Distribution 223

Modern Restaurant Management

SEPTEMBER 3, 2020

To further emphasize creativity in the kitchen, Ocean Prime encouraged its associates to compose a seasonal pairing menu through an immersive leadership development program. ” To market the menu, managers put together a written piece and video of what they got out of it. ”

Marketing 189

Marketing Seasonal Menu Leadership Coaching 189

Modern Restaurant Management

JUNE 29, 2021

Audio is making a big comeback in the world of digital marketing. So if your restaurant has been considering giving audio marketing a try – or you just want to learn more about it – here is a rundown of how and why using audio marketing can increase brand awareness for your eatery. What is Audio Marketing?

Marketing 214

Marketing Sports Social Media Coaching 214

Sante

MAY 13, 2020

Women-owned and led, Champagne Laurent-Perrier announces the second annual Champagne Laurent-Perrier Women in Wine Leadership Scholarship to help advance the next generation of women in wine. The grant for each exam level is as follows: $1,000 for Certified, $1,500 for Advanced and $2,500 for Master.

Leadership 130

Leadership Education 2019 Beverage 130

7 Shifts

SEPTEMBER 21, 2023

Table of Contents Biggest overall team management challenges Top priorities for restaurant operators Wage Increases Leadership and Training Programs Hiring and retention remain the biggest challenge for restaurants when it comes to team management overall. Operators look to wage increases as a top way to tackle the tough hiring market.

2023 397

2023 Leadership Hiring Fast Casual 397

Modern Restaurant Management

OCTOBER 21, 2020

Raise your hand if your 2020 marketing plan included messaging about wearing a mask. And when it comes to those marketing plans, 2020’s lessons will, at least, provide good advice for 2021 and the years to come. That can’t be a reason to stay silent with your marketing, though. Still nothing? Be a Teacher.

2021 197

2021 2020 Marketing Social Media 197

Embrace the Suck

JUNE 18, 2021

They make up about 20% of the market. Keys to Success: They need to really understand their market and dial in their brand to be a specific niche. They make up about 60% of the market. They want to become better, they just haven’t developed their leadership team enough to be consistent. STAGE ONE: STRUGGLING.

Leadership 346

Leadership Small Business Coaching Training 346

The Restaurant Times

JUNE 18, 2021

The last 14 months have witnessed market shifts that should have happened over a period of three to five years. . Perform due diligence on brands that interest you and have a preferably proven concept within your market. Speak to the existing franchisees or business owners within the market.

Franchise 98

Franchise Franchising Leadership Mobile Ordering 98

Culinary Cues

FEBRUARY 2, 2024

Changing how we view our concepts, menus, pricing structure, our staff, marketing, and the list goes on has never been more critical. Yes, I have been preaching the need for change in restaurants. Change, however, does not infer that we need to abandon the core principles of our profession and how we view the process of cooking for others.

Training 351

Training Uniforms Leadership Customer Service 351

Modern Restaurant Management

FEBRUARY 23, 2021

Through financial recessions, terrorist attacks, global pandemics, and just the typical challenges we face in the course of daily business, there are many leadership lessons to be learned. Here are five I’ve come back to again and again. Never Take Advantage of the Guest.

Leadership 180

Leadership 2002 Airlines 2001 180

7 Shifts

JANUARY 31, 2024

Marketing & advertising It's your job to ensure the restaurant's seats are full, especially if you're not part of a massive franchise that benefits from corporate advertising. This means that managers tend to bear more of the marketing responsibilities and have to know how to use digital marketing platforms effectively.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

JANUARY 30, 2024

They research potential new offerings extensively, preparing thoroughly before launching rather than rushing to market. They must connect to priorities across key operations, marketing, customer service and finance roles. Sustainable restaurant expansion requires balancing excitement with patience and perspective.

Leadership 203

Leadership Small Business Cash Management Customer Experience 203

Culinary Cues

JUNE 1, 2020

This is when leadership is most needed. Leadership is always important, but seems to be in critical need when we are in time of crisis. This is when people turn to either those with the title or those with a history of leadership. Leadership, real leadership comes from four actions: * What we hear. What we learn.

Leadership 61

Leadership Supplies Guest Recovery Small Business 61

Culinary Cues

OCTOBER 27, 2023

In a restaurant centric operation, it is the management team, including marketing, who determines the expressed needs of the market, what specific dishes would draw the most guest support, and how to manage all to ensure maximization of profit. Either choice can be viewed as key to success or failure.

Hiring 392

Hiring Training Pricing Leadership 392

Embrace the Suck

MAY 24, 2023

If a candidate seems promising in terms of personality, complement it with a behavioral assessment to gain a better understanding of their leadership style, communication skills, and response to feedback. This involves marketing your restaurant as an appealing workplace. These queries reveal their values and attitudes.

Recruiting 327

Recruiting Coaching Hiring Customer Experience 327

Culinary Cues

APRIL 4, 2020

The situation is apparently not going to self-correct and real leadership is still floundering. THIS IS AN OPPORTUNITY FOR LEADERSHIP to inspire others to rise to the occasion and embrace an opportunity for re-invention. It is time to start being leaders on the micro scale – “What can you do as an individual owner, operator, or chef?”

Leadership 355

Leadership Retail Training Take-out 355

7 Shifts

APRIL 21, 2023

Bhushan eventually moved on to become a district manager at Taco Bell, and then a market manager. In that leadership position, he created classes for managers on skills like leadership and cost control. It teaches staff how to move into leadership and it helps restaurant managers identify who has the hunger to grow.

Leadership 195

Leadership Training Front of House Customer Experience 195

Modern Restaurant Management

APRIL 30, 2024

As a proud part of the leadership team at Craveworthy Brands, the platform company behind 11 unique restaurant concepts, I lead day-to-day supply chain management, events, distribution, and of course, LTOs. And for me, the collaboration with our team at this point is my favorite part of the process. All the tasting doesn’t hurt either.

Food Supply 197

Food Supply Seasonal Menu Supplies Design 197

Modern Restaurant Management

MARCH 18, 2020

When taken to heart by leadership, they can inform business decisions, staffing choices and much more. And like in any game — be it basketball, a cook-off, trading the stock market, or branding — you’ll want to dictate the pace, not fall prey to reactionary response. Take a moment to pause. Be sure they ring true.

Marketing 164

Marketing Front of House Back of House Design 164

Restaurant Business

AUGUST 21, 2023

The CEO of Qdoba-parent Modern Restaurant Concepts is borrowing from the playbook used during his leadership at Applebee's and KFC. The first step, however, was selling the Lemonade brand.

Leadership 98

Leadership Marketing Operations 98

Sling

MAY 20, 2023

money, labor, and inventory) to support infrastructure, production, marketing, inventory , and other business activities. So, for example, if your organizational goal is to increase profits but your product has already saturated the market, you only have one or two choices (e.g., diversify). It needs a deadline.

Leadership 148

Leadership Customer Service Pricing Marketing 148

Restaurant365

JUNE 10, 2021

The acquisition extends Restaurant365’s leadership in the space and further enables its commitment to helping restaurants thrive. . We have a lofty vision to transform how restaurants operate and this combination significantly expands our market share and resources,” said Smith. Additional information is available at Restaurant365.com.

Management 102

Management Management Marketing Demo 102

Culinary Cues

OCTOBER 19, 2023

Building a culture of learning may just be as important as a restaurant concept, the design of the kitchen space, ambience of the dining room, and intensity of a marketing plan. In a true learning organization, teaching and training is environmental and is not limited to ownership or leadership to provide. Does this sound complicated?

Training 367

Training Seasonal Menu Back of House Leadership 367

Modern Restaurant Management

FEBRUARY 9, 2024

While customers are constantly inundated with engaging visual messaging, the other critical stakeholders – the internalones, like home office staff, frontline team members, franchisors, and corporate leadership – often find themselves overlooked.

Communication 188

Communication Franchise Franchising Leadership 188

Restaurant Business

NOVEMBER 29, 2022

The smoothie chain has named Marianne Radley chief marketing officer, Juan Salas chief information officer and Laura Scavone chief people officer.

Leadership 94

Leadership Hiring Information Marketing 94

Modern Restaurant Management

FEBRUARY 1, 2024

We dig into the tremendous impact of meal delivery services in this thought leadership essay, providing fresh insights, strategic ideas, and views targeted at enhancing the restaurant industry's grasp of this transformational development.

Delivery 100

Delivery Food Food Supply Customer Service 100

Modern Restaurant Management

NOVEMBER 8, 2022

Born and raised in France, Laroche is vice president of marketing with Symrise North America a global manufacturer of flavors for the food and beverage industry. I am in charge of marketing for a global food ingredient company and travel often for my day job. I previously mentioned some learning about leadership.

Food 180

Food Book Leadership Travel 180

Culinary Cues

DECEMBER 12, 2021

The ideal cook or chef is no different than the ideal doctor, marketing expert, real estate agent, or entrepreneur. The chef must also appreciate marketing, the importance of social media, human resource management, business law, and how to be an effective communicator. First, allow me to address the dichotomy of the artist/accountant.

Restaurant Law 391

Restaurant Law Education Definition Social Media 391

7 Shifts

MAY 17, 2022

You're asking for feedback in a moment where like, it seems sort of forced you seldom get the real feedback,” says Newton Hoang, Director of IT and Marketing at 7 Leaves Café. &pizza takes the idea to what some may consider the extreme; Every employee has cell phone numbers for company leadership—including their CEO, Michael Lastoria.

Insurance 370

Insurance Leadership Customer Experience Sports 370

7 Shifts

JANUARY 31, 2024

Marketing & advertising It's your job to ensure the restaurant's seats are full, especially if you're not part of a massive franchise that benefits from corporate advertising. This means that managers tend to bear more of the marketing responsibilities and have to know how to use digital marketing platforms effectively.

Management 195

Management Management Kitchen Safety Front of House 195

Embrace the Suck

JULY 21, 2020

Why would top talent in your market want to work for a C grade leader? Look at the quality of people who come to apply to work with you and it will give you an idea of where your leadership game is currently. Upgrade your leadership to A-level. Do superstar athletes want to play for the teams with the worst records? Oh hell no!

Leadership 480

Leadership Hiring Take-out Events 480

Modern Restaurant Management

OCTOBER 11, 2022

While digital tools help solve these problems and open up a new world of marketing possibilities, they can also help brands create more personalized experiences, and therefore, a more meaningful relationship with their guests. Increase the efficiency of marketing spend by 10 to 30 percent. Lift revenues by five to 15 percent.

Social Media 217

Social Media Email Marketing Customer Experience Communication 217

7 Shifts

OCTOBER 31, 2022

Section 3: Market Analysis. Section 4: Marketing Plan. A business plan should include information on your target market, competition, business model, marketing strategy, and financial projections. Your market position and competitive advantage. Section 3: Conduct a market analysis. Table of Contents.

Point of Sale 397

Point of Sale Back of House Document Download 397