Embrace the Suck

MAY 24, 2023

Step 3: Scout for Personality, Not Just Skills During the hiring process, we sometimes over-emphasize experience while undervaluing the importance of personality. While experience is certainly crucial for specific roles, personality should carry substantial weight in our hiring decisions. Perception is key.

Recruiting 336

Recruiting Coaching Hiring Customer Experience 336

Culinary Cues

FEBRUARY 2, 2024

Changing how we view our concepts, menus, pricing structure, our staff, marketing, and the list goes on has never been more critical. Yes, I have been preaching the need for change in restaurants. Change, however, does not infer that we need to abandon the core principles of our profession and how we view the process of cooking for others.

Training 351

Training Uniforms Leadership Customer Service 351

Restaurant365

MARCH 15, 2022

Your hiring strategy must focus on hiring the right employees for your restaurant rather than just filling an open position. And a comprehensive approach to employee retention must be built into your hiring strategy. Consequently, it’s imperative that you hire with a retention mindset.

Hiring 78

Hiring Cash Management Insurance Communication 78

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 398

Management Management Kitchen Safety Front of House 398

Restaurant Business

NOVEMBER 29, 2022

The smoothie chain has named Marianne Radley chief marketing officer, Juan Salas chief information officer and Laura Scavone chief people officer.

Leadership 98

Leadership Hiring Information Marketing 98

Embrace the Suck

JUNE 18, 2021

They make up about 20% of the market. Keys to Success: They need to really understand their market and dial in their brand to be a specific niche. They make up about 60% of the market. They want to become better, they just haven’t developed their leadership team enough to be consistent. STAGE ONE: STRUGGLING.

Leadership 355

Leadership Small Business Coaching Training 355

ExactHire - Restaurants

FEBRUARY 21, 2022

Let’s talk about the area where we, HR Professionals, may need extra support now–recruiting and hiring. Hiring with QR Codes. By hiring with QR codes! Hiring with QR codes–or using them in your recruitment process–can be the catalyst that amplifies your applicant volume. Better Hiring with QR Codes.

Hiring 98

Hiring Recruiting Tip Distribution Communication 98

Modern Restaurant Management

FEBRUARY 23, 2021

Through financial recessions, terrorist attacks, global pandemics, and just the typical challenges we face in the course of daily business, there are many leadership lessons to be learned. Hiring and training new management is difficult on top of reopening restaurants once a crisis passes. Never Take Advantage of the Guest. Get Better.

Leadership 174

Leadership 2002 Airlines 2001 174

Modern Restaurant Management

JANUARY 30, 2024

They research potential new offerings extensively, preparing thoroughly before launching rather than rushing to market. They must connect to priorities across key operations, marketing, customer service and finance roles. Capital infusions fund additional equipment purchases, hire staff quickly or secure upgraded real estate locations.

Leadership 199

Leadership Small Business Cash Management Customer Experience 199

7 Shifts

OCTOBER 31, 2022

Section 3: Market Analysis. Section 4: Marketing Plan. A business plan should include information on your target market, competition, business model, marketing strategy, and financial projections. Your market position and competitive advantage. Section 3: Conduct a market analysis. Table of Contents.

Point of Sale 398

Point of Sale Back of House Document Download 398

7 Shifts

JULY 24, 2020

7shifts Marketing Team Recommends Just like marketing, people always come first in the restaurant business. Topics: Hospitality; hiring and training staff; building workplace culture. ?? To achieve Enlightened Hospitality you need to hire “51 percenters with 5 core emotional skills.” Published: 2009 ?? Goodreads: 4.09

Book 370

Book Management Management Restaurant Law 370

Restaurant Business

JANUARY 17, 2023

The former Wieden+Kennedy director will take on the newly created role as Chili’s ramps up its marketing efforts.

Advertising 98

Advertising Marketing Hiring Leadership 98

Blue Orbit Restaurant Consulting

MARCH 27, 2023

Restaurant owners face a variety of challenges in running a successful restaurant, from managing day-to-day operations to developing marketing strategies and ensuring financial stability. … Why Hire a Restaurant Management Company? . … Why Hire a Restaurant Management Company?

Hiring 52

Hiring Management Management Marketing 52

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Short-term restaurant hiring challenges, like filling open roles because you’re understaffed, may seem like the most urgent day-to-day priority. Offer a competitive wage and benefits.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Modern Restaurant Management

DECEMBER 7, 2021

Numerous shifts in both consumer behavior and the labor market have already left a lasting impact on restaurateurs. The GDP recovered to its pre-COVID level this past July, but with this growth arrived a more unsettled labor market, intensified competition for talent, spiked inflation and exacerbated ongoing supply chain pressures.

2022 193

2022 Operations Recruiting Hiring 193

7 Shifts

APRIL 21, 2023

Bhushan eventually moved on to become a district manager at Taco Bell, and then a market manager. In that leadership position, he created classes for managers on skills like leadership and cost control. It teaches staff how to move into leadership and it helps restaurant managers identify who has the hunger to grow.

Leadership 195

Leadership Training Front of House Customer Experience 195

7 Shifts

MAY 17, 2022

You're asking for feedback in a moment where like, it seems sort of forced you seldom get the real feedback,” says Newton Hoang, Director of IT and Marketing at 7 Leaves Café. &pizza takes the idea to what some may consider the extreme; Every employee has cell phone numbers for company leadership—including their CEO, Michael Lastoria.

Insurance 370

Insurance Leadership Customer Experience Sports 370

Restaurant365

SEPTEMBER 17, 2021

Your individual hiring decisions define your company culture over the long term, impacting both customer experience and employee retention. Short-term restaurant hiring challenges, like filling open roles because you’re understaffed, may seem like the most urgent day-to-day priority. The hospitality industry is in constant hiring mode.

Hiring 78

Hiring Recruiting Training Communication 78

The Restaurant Times

MARCH 14, 2022

The process to hire a talented chef for your restaurant might be difficult, but it’s an important aspect of your company’s potential to prosper. A chef participates in the training of new employees, supervises cooking operations, prepares menus, and contributes to restaurant marketing decisions. Detail-oriented Approach.

Hiring 52

Hiring Waste Food Order Customer Service 52

Embrace the Suck

JULY 21, 2020

We all have hired someone in our career (a C-player) that we felt deep down we could change to become a superstar or A-player. Why would top talent in your market want to work for a C grade leader? Look at the quality of people who come to apply to work with you and it will give you an idea of where your leadership game is currently.

Leadership 488

Leadership Hiring Take-out Events 488

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

ExactHire - Restaurants

FEBRUARY 21, 2022

Let’s talk about the area where we, HR Professionals, may need extra support now–recruiting and hiring. Hiring with QR Codes. By hiring with QR codes! Hiring with QR codes–or using them in your recruitment process–can be the catalyst that amplifies your applicant volume. Better Hiring with QR Codes.

Hiring 52

Hiring Recruiting Tip Distribution Communication 52

Restaurant Technology Guys

NOVEMBER 13, 2022

Brian Radin Bio: Join Jeremy and Brian Radin to talk about how PayCards can help restaurants with retention and hiring. In his career, he has proven success with market leaders and start-ups across software, business services, human capital management, and finance industries. Brian Radin is the President of Comdata Prepaid.

Technology 110

Technology Leadership Sustainability Hiring 110

Culinary Cues

DECEMBER 30, 2019

I am proud to be a chef and always will be, but a common mistake that restaurateurs make is to turn over the concept and the reputation of their business to that great chef that was just hired. Ignore them and they will find someone else to pay attention. [] CONFUSING LEADERSHIP AND MANAGEMENT.

Cash Management 266

Cash Management Point of Sale Leadership Website Management 266

The Restaurant Coach University

AUGUST 10, 2017

You need to rethink how you think about hiring. When you look at hiring do you view it as a necessary evil? Hiring on demand or only when you have an opening will never get you a superstar team. Network on sites like LinkedIn for potential candidates for leadership roles in your organization. That is not smart business.

Hiring 70

Hiring Recruiting Restaurant Law Social Media 70

Embrace the Suck

FEBRUARY 12, 2020

It’s the solutions to how you deal with those problems that are the great divide between those that struggle, from those that thrive to the rare few that drive their market. Your goal should always be to dominate your market. Bad hiring is a disease. You’re not marketing enough. I think Uber is hiring.

Coaching 338

Coaching Email Marketing Communication Workshop 338

Culinary Cues

MAY 13, 2023

The chef, above all else, is the manager of a business; a very complex business requiring a broad array of skills: accomplished cooking, menu planning, marketing, budgeting, cost controls, purchasing, hiring, training, and in some cases – firing; leadership and team building, setting the stage for personal motivation, concept development, equipment (..)

Hotels 426

Hotels Point of Sale Cash Management Training 426

Modern Restaurant Management

SEPTEMBER 13, 2023

Fueled by this backdrop, Toast's Market Insights team sought to better understand restaurant employees' perspectives—from bright spots to challenges faced—by conducting a survey in February and March 2023 of more than 1,000 US restaurant workers. First up—compensate workers competitively based on the local market.

Management 185

Management Management Coaching Front of House 185

Hot Schedules

SEPTEMBER 8, 2021

A mid the tumult of a chaotic global hotel market, brands of all sizes are reckoning with myriad unexpected factors — worldwide supply chain disruptions resulting in temporary inflation , nationwide labor shortages confining operations, and regional lingering restrictions limiting growth — each making the global recovery slower than expected.

Hotels 147

Hotels Inventory Guest Recovery Leadership 147

Modern Restaurant Management

AUGUST 3, 2022

My leadership and communication style has evolved over the years as I’ve learned how to adapt to changes and obstacles that are often out of my control. Your employees don’t just want to be a cog in a wheel — they want to be heard, and they want to work under leadership who actively listens. Adaptation.

Communication 199

Communication Leadership Food Supply Back of House 199

Embrace the Suck

JUNE 8, 2019

Step One: Up Your Leadership Impact. Time to pull up your big boy (or girl) leadership pants and get down to business. If leadership is outside your skill sets, better to step down, then bring it all down on top of yourself. Step Two: Hire the Right People. You need to resist this urge to hire quickly.

Leadership 222

Leadership Hiring Bar Restaurant Law 222

Modern Restaurant Management

AUGUST 3, 2022

My leadership and communication style has evolved over the years as I’ve learned how to adapt to changes and obstacles that are often out of my control. Your employees don’t just want to be a cog in a wheel — they want to be heard, and they want to work under leadership who actively listens. Adaptation.

Communication 167

Communication Leadership Food Supply Back of House 167

Modern Restaurant Management

SEPTEMBER 22, 2021

Recently, the pandemic has caused the most significant challenges, which continues to impact labor markets and supply chains around the globe. Yet even the most complex projects that have experienced delays and issues can be turned around with the proper approach and leadership. Spearhead Scheduling/Risk Management.

Insurance 181

Insurance Hiring Leadership Supplies 181

Restaurant Business

MAY 1, 2023

The chain also hired an interim chief people officer. New CMO Kevin Mayer comes from BJ’s, while Chief Business Development Officer Jason Rusk has spent 25 years at Red Robin.

Marketing 98

Marketing Hiring Leadership 98

Clover - Restaurants

MAY 7, 2024

Executive Chef Job Description As Executive Chef, your breadth of professional experience is matched by your passion for culinary excellence, strong leadership skills, and creative flair for menu development. Provide valuable input on pricing, menu adjustments, and marketing initiatives to enhance the overall dining experience.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

Restaurant365

JUNE 17, 2022

Apps are more intuitive than ever, websites are smarter and technology can help hiring and retention, delivery and operations. Libby Wang, who handles global marketing for Segway Robotics said the main job of this robot is to serve food from the kitchen to the table and bus dirty dishes. Hiring and onboarding technology.

Technology 78

Technology Front of House Back of House Mobile Ordering 78

Sling

AUGUST 9, 2023

A Practical Guide February 2023 55 Restaurant Marketing Tips To Win Your Market February 2023 How To Choose The Best Payroll Software For Your Business January 2023 35 Creative Food Truck Ideas for Your Next Business Venture January 2023 What Is a Bistro and How Does It Differ From Other Restaurants?

Article 78

Article 2023 2022 2021 78