Culinary Cues

APRIL 23, 2023

Do you understand the seasonality of ingredients and how to adjust for less than stellar quality or substitute ingredients that will bring you close to the same result in a recipe? [] WHAT DO YOU KNOW ABOUT WINE: Is the wine list solely the responsibility of the sommelier, lead bartender, or dining room manager?

Seasonal Menu 481

Seasonal Menu Leadership Training Fine Dining 481

Culinary Cues

FEBRUARY 2, 2024

Employees must be properly trained and then given the responsibility and authority to make those decisions that fit their position. [] SERVE: Respect means that everyone involved in the restaurant is in the service business. Every day should be an opportunity for each employee to grow, learn, and improve through teaching and training.

Training 351

Training Uniforms Leadership Customer Service 351

Modern Restaurant Management

MAY 1, 2024

Although they have some interaction with the waitstaff and management out of operational necessity, they rarely achieve the level of collaboration that would be necessary for efficiency. Corporate leadership : Of course, for restaurants that are part of a chain, there can also be a communication silo formed among the corporate leadership.

Communication 193

Communication Operations Leadership Employee Relations 193

7 Shifts

SEPTEMBER 15, 2020

Restaurant managers do it all. One minute you’re planning shifts, then checking inventory, then making drinks and bussing tables—and before you know it, your shift is almost over and you haven’t even started your core management tasks. That’s where our restaurant management checklist templates come in. Download it for free now.

Management 195

Management Management Download Leadership 195

Crunchtime

FEBRUARY 21, 2022

With a 5-Step Leadership Ladder , you can quickly deploy a talent development program to retain team members and develop bench strength. Wouldn’t it be great if, instead of the mad scramble, you had a bench of available talent already trained for their next role and ready for promotion? It doesn’t have to be.

Leadership 78

Leadership Employee Relations Training Coaching 78

Squirrel Systems

JUNE 3, 2024

High turnover rates not only disrupt operations but also incur significant costs related to hiring and training new employees. However, technological advancements in restaurant labor management and scheduling are proving to be game-changers in addressing this issue.

Technology 52

Technology Management Management Restaurant Law 52

Chowly

MARCH 28, 2024

Introduction In our recent conversation with Matt Rolfe , an experienced hospitality leadership coach, we explored strategies for improving restaurant profitability through transformative leadership and behavioral coaching. In today’s hyper-connected world, consumers crave authenticity and connection beyond digital storytelling.

Leadership 105

Leadership Coaching Sustainability Customer Experience 105

Culinary Cues

MARCH 3, 2024

What teams seek to find is leadership in this regard and not the subservient desire to be led. Success happens because of the sense of team and the leadership that sets the stage for this to occur. What kitchens should seek is a coming together with that common purpose without sacrificing what one believes as an individual.

Leadership 368

Leadership Restaurant Law Social Media Sports 368

The Rail

APRIL 16, 2024

However, this assumption alone overlooks a crucial factor: the significant influence of leadership. While it's true that kitchen work can be grueling, effective leadership can significantly dent employee turnover rates. Here are several key areas where kitchen managers can make a significant difference.

Leadership 52

Leadership 2024 Communication Influencer 52

Culinary Cues

OCTOBER 27, 2023

One of the dilemmas restaurateurs’ face is the approach taken with the management and delivery of a restaurant concept and menu. To this end, cooks know exactly what to do and are trained to execute accordingly. To make it simple, the restaurant can choose to be either chef centric or restaurant centric.

Hiring 392

Hiring Training Pricing Leadership 392

7 Shifts

AUGUST 2, 2022

From what culture is, to how it's built, and how to use servant leadership, a lot of ground was covered. You can train skills, but you can't change who someone is. So we've never learned how to train someone who's otherwise not nice to be nice. So we've never learned how to train someone who's otherwise not nice to be nice.

Leadership 370

Leadership Webinar Hiring Training 370

Ken Burgin

JUNE 6, 2023

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. I’ve used it here to brainstorm ideas for training modules for waiters, managers, cooks, head chefs, and baristas. This will help train staff in customer service skills and problem-solving.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Culinary Cues

OCTOBER 19, 2023

What about that moment when the training wheels came off and you were able to balance and ride your bike independently? How many inner musicians, writers, athletes, teachers, entrepreneurs, cooks, chefs, and restaurateurs never rise to the surface because they were never recognized, encouraged, trained, taught, or given the opportunity?

Training 367

Training Seasonal Menu Back of House Leadership 367

7 Shifts

OCTOBER 2, 2019

If you’re transitioning to a restaurant management position, congratulations! But with this new opportunity comes a new set of challenges, not the least of which is figuring out how to manage restaurant staff. Let’s lay the groundwork by exploring what it means to transition to management. What are their goals and challenges?

Management 285

Management Management Communication Back of House 285

7 Shifts

APRIL 21, 2023

By being reliable and great with customers, Bhushan moved up to assistant manager and then store manager. Bhushan eventually moved on to become a district manager at Taco Bell, and then a market manager. In that leadership position, he created classes for managers on skills like leadership and cost control.

Leadership 195

Leadership Training Front of House Customer Experience 195

Embrace the Suck

MARCH 22, 2019

Are you a manager or a leader? You might be suffering from Leadership Delusion. Look up the definition of what leadership is and it’s a little vague: The action of leading a group of people or an organization. synonyms: guidance, direction, control, management, superintendence, supervision. Leadership is an act.

Management 266

Management Management Leadership Seminar 266

Culinary Cues

MAY 13, 2023

Each of those “departments” will require some level of unique kitchen management (sous chef) and specialists to support the uniqueness of function. Remember that being “the chef” will take you away from much of the day-to-day cooking, the adrenaline rush, and the team excitement that drew you to the kitchen in the first place.

Hotels 426

Hotels Point of Sale Cash Management Training 426

Ken Burgin

MARCH 27, 2022

We expect a lot from chefs – not only to manage production and service, but keep to a budget, organise a team of people and handle safety issues, changing food trends, menu design & engineering, plus social media and a bit of marketing. Details of her excellent course are outlined here. How do we make things clearer?

Design 113

Design Menu Management Management 113

Modern Restaurant Management

FEBRUARY 23, 2021

Through financial recessions, terrorist attacks, global pandemics, and just the typical challenges we face in the course of daily business, there are many leadership lessons to be learned. In the good times, this looks like rigorous training, a dedication to time-honored processes, and a focus on building your culture. Get Better.

Leadership 176

Leadership 2002 Airlines 2001 176

Modern Restaurant Management

JANUARY 30, 2024

Typical restaurant KPIs involve monitoring costs around food, labor and supplies, pricing adjustments, table turnover rates during peak periods, customer wait times, promotion effectiveness, brand sentiment on review sites, and training completion rates. Define the one or two KPIs most critical for your top growth goals.

Leadership 199

Leadership Small Business Cash Management Customer Experience 199

Ken Burgin

FEBRUARY 13, 2022

More young people are being given management responsibilities early in their career, and running a hospitality business is becoming more complex. Training and development for new leaders can be done through professional courses, and many times it’s through guidance on the job. Subscribe to Hospo Reset Podcast on Apple Podcasts.

Leadership 60

Leadership Hospitality Front of House Coaching 60

Modern Restaurant Management

MARCH 27, 2024

In his new book, Scott Greenberg provides an inspiring, practical framework for management to explore their biases, habits, and leadership styles while learning how to refine the way they manage so they can more effectively recruit, retain, and motivate their hourly teams. What do you hope readers take away from the book?

Coaching 106

Coaching Franchise Franchising Leadership 106

Culinary Cues

AUGUST 31, 2020

In all cases, there will be a re-shuffling of priorities driving changes to the profile of the “best candidate” for the leadership position in the kitchen. This is where you need to be. [] POWER vs. LEADERSHIP. “I This is what brings a team together and firing on all cylinders. [] LACK OF TRAINING.

Leadership 398

Leadership Point of Sale Training Coaching 398

Embrace the Suck

JUNE 18, 2021

Symptoms: The owners and managers are in a constant state of stress, frustration, and overwhelm. The managers usually hide in the office and rarely (if ever) come out to talk to the staff or the guests. Symptoms : The owners and managers are exhausted, yet they are still determined. In school, these are your D & F students.

Leadership 355

Leadership Small Business Coaching Training 355

EATER

JULY 24, 2020

Among other demands, the letter calls to diversify the board of trustees, and make events more equitable On July 16, a large group of James Beard Foundation employees sent a letter to the foundation’s senior leadership team, outlining a list of demands for the future of the organization.

Leadership 145

Leadership Hiring Events Audits 145

7 Shifts

MARCH 23, 2022

They ate up manager time and didn't resonate with a younger workforce. Each store and manager had their own system: pen and paper, Excel, corkboards. And schedules took managers two to three hours every week. Their managers just didn't use it. It was a two-day training for managers.” says Buck. “So

Front of House 369

Front of House Back of House Communication Employee Relations 369

Modern Restaurant Management

FEBRUARY 9, 2024

While customers are constantly inundated with engaging visual messaging, the other critical stakeholders – the internalones, like home office staff, frontline team members, franchisors, and corporate leadership – often find themselves overlooked.

Communication 185

Communication Franchise Franchising Leadership 185

Culinary Cues

OCTOBER 11, 2022

Share, teach, and train others – this is the fuel that drives your own leadership engine. This will feed your competence and confidence and provide a network of resource experts who will be there when you need an answer. [] RESPECT OTHERS: Remember the rules of thumb for teamwork and leadership. PLAN BETTER – TRAIN HARDER.

Leadership 381

Leadership Fine Dining Workshop Training 381

Culinary Cues

JANUARY 29, 2024

Certainly, the restaurant and the chef have a responsibility to train, but the individual cook can take that training to a new level if they are willing to seek out every opportunity to learn and grow. These skills will take time and dedication to master – start today!

Kitchen Safety 381

Kitchen Safety Guest Recovery Uniforms Food Safety 381

Sling

MAY 14, 2022

Employee value proposition defined Elements of an effective employee value proposition Tips for creating a compelling employee value proposition Build value with strong team management. With clear career development pathways, employees get the training and enrichment they need and employers get a more-engaged, better-trained workforce.

Management 78

Management Management Employee Relations Insurance 78

Goliath Consulting

APRIL 25, 2020

When you as management, operate from a place of caring and COMPASSION, this will be recognized. The post A NEW TIME FOR OLD FASHIONED LEADERSHIP appeared first on Goliath Consulting Group. You can dramatically differentiate your workplace from your competitors by developing a “Branded” people program now.

Leadership 107

Leadership Loyalty Program 2020 Design 107

7 Shifts

AUGUST 27, 2020

Our research from over 1,900 restaurant professionals shows that the main reasons employees quit are due to poor training, bad relationships with managers, and lack of team-building activities. Doesn’t it make sense to create a restaurant employee handbook that encourages a positive workplace culture through teamwork and training?

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Culinary Cues

DECEMBER 30, 2019

The following provides some “food for thought”, maybe even a “look in the mirror” checklist for those who are drifting away from those initial goals. [] THINKING THEY CAN MANAGE THROUGH OTHERS. Every restaurant must constantly invest in training. [] PUTTING ALL OF YOUR EGGS IN THE CHEFS BASKET.

Cash Management 266

Cash Management Point of Sale Leadership Website Management 266

Culinary Cues

APRIL 4, 2020

This structure is established over time and is dependent on how an individual was trained and the level of organization that surrounded him or her during this training phase. Routines can, in this manner, paralyze even the best managers and operators. PLAN BETTER – TRAIN HARDER. This is where we are today.

Leadership 355

Leadership Retail Training Take-out 355

EATER

APRIL 8, 2021

It is also a nonprofit that has spent 30 years training at-risk youth exiting the juvenile detention system to work in hospitality. So the staff and the 15 young people working that night spent most of the evening doing extra training and cleaning to keep busy. Café Momentum is more than just a restaurant, though. Several U.S.

Training 120

Training Café Kitchen Safety Back of House 120

Modern Restaurant Management

OCTOBER 30, 2019

Finding the right general manager (GM) can be a challenging task, yet businesses that view investing in employees as an unnecessary expense often pay for it down the road. Ben Brock, restaurant operator and partner with 4Top Hospitality states, “It all starts with general managers. That’s why training matters so much.

Management 131

Management Management Training Hiring 131

Modern Restaurant Management

SEPTEMBER 8, 2023

Trust is built when company leaders demonstrate a strong commitment to food safety and provide the necessary resources – including training, tools, equipment, and support – to ensure compliance with regulations and best practices.

Food Safety 204

Food Safety Allergens Food Audits 204