Modern Restaurant Management

MARCH 27, 2024

In his new book, Scott Greenberg provides an inspiring, practical framework for management to explore their biases, habits, and leadership styles while learning how to refine the way they manage so they can more effectively recruit, retain, and motivate their hourly teams. Why write this book now?

Coaching 110

Coaching Franchise Franchising Leadership 110

Black Box Intelligence

AUGUST 5, 2021

To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. The state of staffing and recruiting.

Recruiting 71

Recruiting 2021 Management Management 71

Culinary Cues

AUGUST 28, 2023

After absorbing all the negative press and glamorized abusive behavior it’s no wonder restaurants are having a tough time recruiting employees. It’s all so overdone and not true of the majority. I worked more than 50 years in the restaurant business and never with an abusive chef or in a toxic environment.

Entertainment 367

Entertainment Back of House Consumer Goods Recruiting 367

EATER

JULY 24, 2020

Among other demands, the letter calls to diversify the board of trustees, and make events more equitable On July 16, a large group of James Beard Foundation employees sent a letter to the foundation’s senior leadership team, outlining a list of demands for the future of the organization.

Leadership 145

Leadership Hiring Events Audits 145

Modern Restaurant Management

MARCH 1, 2022

From recruiting to retention, if the employee experience is positive and fulfilling, loyalty is fostered, and staff is more likely to stay put. Empowering Employees with the Right Tools and Training. Restaurant people are “people-people.”

Front of House 230

Front of House Loyalty Program Back of House Training 230

Modern Restaurant Management

DECEMBER 7, 2021

This is the frothy backdrop against which restaurant HR professionals are working to recruit, cultivate and retain the right talent. With upskilling comes the added benefit of bolstered confidence, a greater sense of belonging, and deeper interpersonal trust in managers.

2022 197

2022 Operations Recruiting Hiring 197

Modern Restaurant Management

OCTOBER 30, 2019

Finding the right general manager (GM) can be a challenging task, yet businesses that view investing in employees as an unnecessary expense often pay for it down the road. Ben Brock, restaurant operator and partner with 4Top Hospitality states, “It all starts with general managers. That’s why training matters so much.

Management 133

Management Management Training Hiring 133

Sling

OCTOBER 9, 2020

In this article, the management experts at Sling discuss the question, “What does human resources do?” Strategic planning — also known as strategic human resource management or SHRM for short — is a holistic approach to managing your business’s workforce to ensure growth and, ultimately, success. 6) Training.

Management 78

Management Management Employee Relations Recruiting 78

Sling

MARCH 16, 2021

Human capital management may sound like an impersonal process that your HR department uses once in a while without your business even noticing. Human capital management is an extremely personal process that affects the happiness, focus, and engagement of your employees. That’s where human capital management comes in. Recruiting.

Management 78

Management Management Leadership Employee Relations 78

Sling

OCTOBER 9, 2020

Regardless of the size of your team, human resource management is crucial for the success of your business. In this article, the experts at Sling focus on human resource management so you fully understand what it is, why it’s important, and how it can affect your business for the better. What Is Human Resource Management?

Management 78

Management Management Loyalty Program Recruiting 78

Modern Restaurant Management

OCTOBER 19, 2023

But it’s not just newbies to franchising – or restaurant franchises themselves, for that matter – that need to stay on top of the management intricacies that characterize the business. D&O covers leadership defense costs and damages, particularly in play against franchisee litigation.

Insurance 100

Insurance Franchise Franchising Document 100

Ken Burgin

FEBRUARY 13, 2024

If the managers or owners doing an interview raise and answer these job applicant questions, they will have a better rapport with applicants. They will be interested in get a sense of the team’s spirit, leadership style, and the overall atmosphere of the kitchen. What training and induction processes are in place for new staff?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Hot Schedules

SEPTEMBER 8, 2021

With a reduced labor pool to choose from, hiring operators have found themselves in stiff competition with rivals for recruits — which has often resulted in raising wages or adding additional benefits and perks that ultimately cut into the bottom line. Here’s how to throw your best steward a life jacket.

Hotels 147

Hotels Inventory Guest Recovery Leadership 147

7 Shifts

JUNE 8, 2020

I started as an employee and then manager of a quick-service restaurant while I was in school. After graduating, I worked with several brands as a Field Trainer, Business Development Consultant and most recently, Learning and Development Manager.” Andrea: “ I’ve worked in various positions within the industry. Rachel: “The people!

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

Sling

MARCH 25, 2021

Owners and managers alike understand the importance of creating a mission statement for their business. 2) Recruit For Best Fit. Your business will develop its own preferred methods of finding employees , but the most important aspect of it all is recruiting the best fit for the group cohesion of your team.

Recruiting 148

Recruiting Communication Hiring Small Business 148

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Restaurant365

SEPTEMBER 17, 2021

For instance, offering new opportunities and training to employees can help set them up for success in future restaurant management roles. While you should obviously provide training for the task, the employee should also be allowed to make (and learn how to correct) some mistakes. Offer a competitive wage and benefits.

Hiring 78

Hiring Recruiting Training Communication 78

Restaurant365

SEPTEMBER 16, 2021

For instance, offering restaurant accounting and operations training to employees can help set them up for success in future restaurant management roles. First, you are preparing a pipeline for your next potential managers. Employee retention should be a focus, even during your initial recruitment and hiring phases.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Sling

AUGUST 31, 2020

In this article, the management experts at Sling discuss the essential human resources functions your business needs to stay at the head of the pack. 2) Recruitment And Hiring. Human resources functions also include finding, recruiting, and hiring the high-performing employees your business needs to get ahead. Time tracking.

Employee Relations 78

Employee Relations Hiring Loyalty Program Recruiting 78

Restaurant365

MARCH 15, 2022

Recruitment and retention strategies go hand in hand. According to the National Restaurant Association, the average cost of restaurant turnover in 2021 was $1,869 per hourly employee, $8,119 per manager and $14,689 per general manager. Train your managers to hire the right employees.

Hiring 78

Hiring Cash Management Insurance Communication 78

Restaurant365

JUNE 15, 2021

You can track your ITR by calculating how many times your restaurant sold its total average inventory during a period of time through your restaurant inventory management system. Focus on staff training and manager empowerment. Ensure leadership embodies the vision to rally team behind leaders toward common goals.

BOH 78

BOH FOH Point of Sale Back of House 78

Bar and Restaurant Coach

MARCH 2, 2020

In earlier posts, here and here , we talked about the importance of effective communication, and how owners and managers can create great alignment within their businesses to make sure the whole team is on the same page—pushing for the same goals. How long is the training program? ( Management Focus. 1 bar manager.

Coaching 97

Coaching Employee Relations Hiring Document 97

The Restaurant Times

FEBRUARY 18, 2022

Since the rush hours are usually at night time (during dinner time), restaurants in the USA need night chefs to manage the rush hours. The main responsibility of the night chef is to prepare food during the night shift and manage the rush hours. Training staff to prepare and cook all the menu items. Role Of A Night Chef.

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

MBB Hospitality

APRIL 25, 2018

Strong Leadership Skills. Even employees who are not direct supervisors need to have strong leadership skills. When you know all your employees have a strong leadership skills, you will be able to feel confident that your team can handle anything that is thrown at them. You want to keep your customers coming back for more.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

The Restaurant Coach University

JANUARY 29, 2017

All the training, all the hard work, all the time fine-tuning your team and brand are paying off. The common thread in this bad recipe is lack of vision and poor leadership. You need to understand millennials in order to manage them properly. You offset the replacement of bad team members by always recruiting.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

7 Shifts

SEPTEMBER 19, 2019

But restaurant management is the glue that holds it all together. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. What is Restaurant Management? For example, play a crucial role in sourcing candidates.

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

NOVEMBER 3, 2022

My managers also used code names based on menu items to “rate” female customers. When she was 23, the manager asked her to put on makeup in one of her first shifts at a breakfast grill. Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana.

Leadership 195

Leadership FOH BOH Website Management 195

EATER

JULY 8, 2020

On the Ground Chi managed to help about 500 families during those first days, prioritizing residents of the city’s historically Black and economically disadvantaged Southside and Westside. And courtesy of the Okra Academy — its weekend training program — Okra Project chefs familiarize Black trans people with a variety of recipes.

Food 104

Food Social Media Fast Casual Back of House 104

Society Insurance

OCTOBER 5, 2022

With so much turnover, many companies, managers and recruiters are desperately trying to understand how to retain employees. Another great option to offer is ongoing education, training, or classes. A recent report revealed that 21% of millennial employees have changed jobs within the past year.

Employee Relations 59

Employee Relations Education Certification Insurance 59

7 Shifts

JUNE 1, 2022

Attendees can meet mentors, learn how to recruit better, and learn how to ensure a healthy restaurant from a physical and mental standpoint. Topics: Mentorship, Culinary Training, Women in Hospitality. Restaurant Leadership Conference. Website: Restaurant Leadership Conference. Topics: Leadership, Thought Leadership.

2022 195

2022 Fast Casual Website Management Workshop 195

Modern Restaurant Management

FEBRUARY 10, 2020

Please send plant-based news to Modern Restaurant Management (MRM) magazine's Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. In 2020, the HSUS is ramping up these efforts with a new training created specifically for chefs, dietitians and physicians within healthcare. Good Food Restaurant Scorecard.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

Modern Restaurant Management

OCTOBER 16, 2019

Most chefs, however, have not been trained in cooking a plant-based diet, at least not on a heightened level. This new offering from Rouxbe comes at the right time, as there is a significant need for an industry-wide training option on the key fundamentals of plant-based cooking.” ” Presto's New Vision.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Apicbase

JUNE 20, 2022

They run their restaurant’s day-to-day business operations, meet with customers and vendors, and hire and train their team – to name just a few responsibilities. A franchise support team typically includes an experienced franchise consultant, lawyer, account, and training specialist. Preferably, they have managed a team before.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Modern Restaurant Management

DECEMBER 18, 2019

To thrive in this labor climate, it is essential that food service employers explore innovative ways to stand out among competitors to recruit and retain sharp, dedicated talent. This could mean providing clear pathways for promotions and leadership opportunities for employees seeking to move up within the business.

Recruiting 160

Recruiting Cash Management Beverage 2018 160

Sling

JANUARY 25, 2023

Regardless of the type of business you run or the size of the team you supervise, a human resource management system can help you keep everything running smoothly and your organization on the road to success. Table of contents What is a human resource management system? There is not. That hybrid was HRIS.

Management 78

Management Management Insurance Tip Distribution 78

Embrace the Suck

APRIL 18, 2022

I should recruit more talent. I must recruit more talent. The best understand that constantly recruiting and attracting top talent isn’t something they do when they need to fill an empty spot on the team. They also hold their leadership team accountable to be an example of these core values. I must market more.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

7 Shifts

MARCH 29, 2023

He started out at Darden Restaurants and has worked in executive leadership roles at Del Frisco's, Michael Mina and Birdcall before joining bartaco in 2021. I think there's been a very big change in landscape of how we're recruiting and how purpose-driven restaurants need to be versus just selling an experience.”

Front of House 195

Front of House Back of House Tip Distribution Coaching 195