Modern Restaurant Management

MARCH 27, 2024

In his new book, Scott Greenberg provides an inspiring, practical framework for management to explore their biases, habits, and leadership styles while learning how to refine the way they manage so they can more effectively recruit, retain, and motivate their hourly teams. Poor training. To feel/look important?

Coaching 106

Coaching Franchise Franchising Leadership 106

Culinary Cues

AUGUST 28, 2023

After absorbing all the negative press and glamorized abusive behavior it’s no wonder restaurants are having a tough time recruiting employees. It’s all so overdone and not true of the majority.

Entertainment 363

Entertainment Back of House Consumer Goods Recruiting 363

Black Box Intelligence

AUGUST 5, 2021

To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. The state of staffing and recruiting.

Recruiting 71

Recruiting 2021 Management Management 71

Modern Restaurant Management

MARCH 1, 2022

From recruiting to retention, if the employee experience is positive and fulfilling, loyalty is fostered, and staff is more likely to stay put. Empowering Employees with the Right Tools and Training. Restaurant people are “people-people.”

Front of House 229

Front of House Loyalty Program Back of House Training 229

Modern Restaurant Management

DECEMBER 7, 2021

This is the frothy backdrop against which restaurant HR professionals are working to recruit, cultivate and retain the right talent. Additionally, skills sometimes considered secondary to restaurant roles are much more likely to be valuable in post-COVID recruiting.

2022 193

2022 Operations Recruiting Hiring 193

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect. This goes far beyond training during the first week.

Management 195

Management Management Kitchen Safety Front of House 195

Culinary Cues

JUNE 1, 2020

This is when leadership is most needed. Leadership is always important, but seems to be in critical need when we are in time of crisis. This is when people turn to either those with the title or those with a history of leadership. Leadership, real leadership comes from four actions: * What we hear. What we learn.

Leadership 61

Leadership Supplies Guest Recovery Small Business 61

Modern Restaurant Management

OCTOBER 19, 2023

The pressures extend beyond balancing higher costs in an inflationary environment or the never-ending challenge of finding, training and keeping good staff. This covers requirements such as robust recruitment parameters, franchisee training and continuing support, performance monitoring and a formal franchise dispute management process.

Insurance 98

Insurance Franchise Franchising Document 98

Ken Burgin

FEBRUARY 13, 2024

They will be interested in get a sense of the team’s spirit, leadership style, and the overall atmosphere of the kitchen. Are there opportunities for further training, or to attend workshops and events? What training and induction processes are in place for new staff? What is the kitchen’s work culture like?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Hot Schedules

SEPTEMBER 8, 2021

With a reduced labor pool to choose from, hiring operators have found themselves in stiff competition with rivals for recruits — which has often resulted in raising wages or adding additional benefits and perks that ultimately cut into the bottom line. Understanding which ones to care about can have a big effect on your bottom line.

Hotels 147

Hotels Inventory Guest Recovery Leadership 147

Sling

MARCH 25, 2021

2) Recruit For Best Fit. Your business will develop its own preferred methods of finding employees , but the most important aspect of it all is recruiting the best fit for the group cohesion of your team. Once you’ve identified what your business needs, you can recruit accordingly. 17) Train For Group Cohesion.

Recruiting 148

Recruiting Communication Hiring Small Business 148

Modern Restaurant Management

OCTOBER 30, 2019

While it’s your responsibility to ensure that GMs are equipped to lead effectively, it’s also important to offer training opportunities and take the necessary time to set every employee up for success. An executive at a large QSR operator comments, “If you orient and train your staff for growth, people will stay.”

Management 125

Management Management Training Hiring 125

Sling

OCTOBER 9, 2020

2) Recruitment, Hiring, And Onboarding. When examining your own business to identify what human resources does, a key responsibility is recruitment, hiring, and onboarding. 6) Training. Training is more than just preparing new-hires to perform their jobs well. Keep in mind that training is not a one-and-done thing.

Management 78

Management Management Employee Relations Recruiting 78

7 Shifts

JUNE 8, 2020

Andrea: “ Recruiting and retaining a strong team in an industry where high turnover is a known concern.” Katie: “ I needed more stability, I wanted a different environment and felt like I grew out of the late-night shifts, and wanted more of a leadership role.” At the restaurant where I worked (Snakes & Lattes) it was always fun!

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

Restaurant365

SEPTEMBER 17, 2021

For instance, offering new opportunities and training to employees can help set them up for success in future restaurant management roles. While you should obviously provide training for the task, the employee should also be allowed to make (and learn how to correct) some mistakes. It doesn’t have to be a large, mission-critical task.

Hiring 78

Hiring Recruiting Training Communication 78

Sling

OCTOBER 9, 2020

Primary responsibilities of the human resources (HR) department include: Recruiting Hiring Onboarding Training Compliance Retaining. As a whole, staffing typically involves the recruitment, hiring , and onboarding of new employees. 7) On-The-Job Training. And on-the-job training isn’t just restricted to new employees.

Management 78

Management Management Loyalty Program Recruiting 78

Restaurant365

SEPTEMBER 16, 2021

For instance, offering restaurant accounting and operations training to employees can help set them up for success in future restaurant management roles. And finally, cross-training can help take work off your management team’s plates, while growing a positive culture of teamwork. Hire with retention in mind.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Sling

MARCH 16, 2021

Recruiting. Key responsibilities of HCM include such things as: On-the-job training. 3) Leadership. As in all aspects of your business, leadership plays a critical role in human capital management efforts. Plan for succession in leadership. Key responsibilities of HRM include such things as: Strategic planning.

Management 78

Management Management Leadership Employee Relations 78

Sling

AUGUST 31, 2020

2) Recruitment And Hiring. Human resources functions also include finding, recruiting, and hiring the high-performing employees your business needs to get ahead. 5) On-The-Job Training. On-the-job training provides a host of benefits your business can’t find anywhere else. There will be fewer mistakes.

Employee Relations 78

Employee Relations Hiring Loyalty Program Recruiting 78

Restaurant365

JUNE 15, 2021

Focus on staff training and manager empowerment. And with this data in hand, your managers can make more informed decisions about adjusting employee scheduling in the moment or cross-training employees to reach a more streamlined labor cost. Ensure leadership embodies the vision to rally team behind leaders toward common goals.

BOH 78

BOH FOH Point of Sale Back of House 78

Bar and Restaurant Coach

MARCH 2, 2020

How long is the training program? ( Indirect: Degradation of Guest Services – People make mistakes in training, everyone knows that—but have you considered what it costs you when the customer experience is less than optimal during that training time? the specific training, support or resources you’ll make available.

Coaching 97

Coaching Employee Relations Hiring Document 97

Sling

AUGUST 9, 2023

April 2021 Flextime: What Is It And Should Your Company Use It?

Article 78

Article 2023 2022 2021 78

Restaurant365

MARCH 15, 2022

Recruitment and retention strategies go hand in hand. Train your managers to hire the right employees. Part of a comprehensive approach to employee retention is training your managers to hire the right employees. In turn, you must train your managers by example to build relationships with their hourly employees.

Hiring 78

Hiring Cash Management Insurance Communication 78

The Restaurant Coach University

JANUARY 29, 2017

All the training, all the hard work, all the time fine-tuning your team and brand are paying off. The common thread in this bad recipe is lack of vision and poor leadership. You offset the replacement of bad team members by always recruiting. You must actively recruit new team members. A recipe for failure.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

MBB Hospitality

APRIL 25, 2018

Strong Leadership Skills. Even employees who are not direct supervisors need to have strong leadership skills. When you know all your employees have a strong leadership skills, you will be able to feel confident that your team can handle anything that is thrown at them. You want to keep your customers coming back for more.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

The Restaurant Times

FEBRUARY 18, 2022

Training staff to prepare and cook all the menu items. You can take help from recruiting agencies, professional networking sites, post an advertisement or conduct mouth advertising to hire a desired candidate. Leadership quality: Treat all the staff members with respect and dignity. Research For A Qualified Candidate.

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

7 Shifts

NOVEMBER 3, 2022

Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. Is there something in the hiring or recruiting process that leaves women out? At Smalls Sliders, they combat this by training every hire on every position. Put women in leadership roles.

Leadership 195

Leadership FOH BOH Website Management 195

7 Shifts

JUNE 1, 2022

Attendees can meet mentors, learn how to recruit better, and learn how to ensure a healthy restaurant from a physical and mental standpoint. Topics: Mentorship, Culinary Training, Women in Hospitality. Restaurant Leadership Conference. Website: Restaurant Leadership Conference. Topics: Leadership, Thought Leadership.

2022 195

2022 Fast Casual Website Management Workshop 195

Society Insurance

OCTOBER 5, 2022

With so much turnover, many companies, managers and recruiters are desperately trying to understand how to retain employees. Another great option to offer is ongoing education, training, or classes. A recent report revealed that 21% of millennial employees have changed jobs within the past year.

Employee Relations 59

Employee Relations Education Certification Insurance 59

EATER

JULY 8, 2020

And courtesy of the Okra Academy — its weekend training program — Okra Project chefs familiarize Black trans people with a variety of recipes. By changing its approach to internships and mentorships, it hopes to create more racial diversity in leadership and management roles. Ultimately, Zhao said, Junzi has a simple goal. “We

Food 97

Food Social Media Fast Casual Back of House 97

Apicbase

JUNE 20, 2022

They run their restaurant’s day-to-day business operations, meet with customers and vendors, and hire and train their team – to name just a few responsibilities. A franchise support team typically includes an experienced franchise consultant, lawyer, account, and training specialist. Training and education.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Embrace the Suck

APRIL 18, 2022

I should recruit more talent. I must recruit more talent. The best understand that constantly recruiting and attracting top talent isn’t something they do when they need to fill an empty spot on the team. They also hold their leadership team accountable to be an example of these core values. I must market more.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Modern Restaurant Management

DECEMBER 18, 2019

To thrive in this labor climate, it is essential that food service employers explore innovative ways to stand out among competitors to recruit and retain sharp, dedicated talent. This could mean providing clear pathways for promotions and leadership opportunities for employees seeking to move up within the business.

Recruiting 151

Recruiting Cash Management Beverage 2018 151

Modern Restaurant Management

FEBRUARY 10, 2020

The Humane Society of the United States, Oldways, the Physicians Committee for Responsible Medicine, Health Care Without Harm and Meatless Monday are five nonprofits providing support, resources and hands-on trainings to hospital culinary teams to help them provide more plant-based meals.

Hospitality 156

Hospitality Food Consumer Goods Point of Sale 156

Modern Restaurant Management

OCTOBER 16, 2019

Most chefs, however, have not been trained in cooking a plant-based diet, at least not on a heightened level. This new offering from Rouxbe comes at the right time, as there is a significant need for an industry-wide training option on the key fundamentals of plant-based cooking.” ” Presto's New Vision.

Food Truck 123

Food Truck Customer Service Customer Experience Dietary Restrictions 123

7 Shifts

MARCH 29, 2023

He started out at Darden Restaurants and has worked in executive leadership roles at Del Frisco's, Michael Mina and Birdcall before joining bartaco in 2021. I think there's been a very big change in landscape of how we're recruiting and how purpose-driven restaurants need to be versus just selling an experience.”

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

7 Shifts

SEPTEMBER 19, 2019

7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. A high turnover means you now have to recruit, select, and train new candidates, which takes time and costs money. Because happier employees are also less likely to leave, you don't spend money recruiting and training new hires.

Management 284

Management Management 2019 Employee Relations 284