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Gen Z Wants More Than Good Food — Here’s How to Keep Them Coming Back

Modern Restaurant Management

To successfully engage this influential consumer group, restaurants can no longer rely solely on brand recognition; they must adopt innovative strategies that align with Gen Z’s preferences. Below are five key approaches we at Groucho’s Deli have successfully implemented to attract and retain Gen Z customers.

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Loyalty Innovation Has Evolved to Focus More on the Customer

Modern Restaurant Management

"Loyalty innovation is not always true innovation," Lynch added. "It’s Loyalty innovation sometimes simply is…Restaurants see others driving success with an initiative and they jump on the bandwagon, while tweaking it slightly to make it unique for their brand."

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‘Broad, One-Size-Fits-All Messaging Has Been Replaced by Tailored Campaigns that Resonate with Specific Audiences’

Modern Restaurant Management

“As we celebrate this milestone, it’s inspiring to see the next generation bring fresh energy and innovative ideas to the table, ensuring we remain a leader in food marketing for years to come.” What made this campaign truly special was its charitable component, especially during the challenges of COVID-19.

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5 Examples of Customer Service Innovation in Hospitality

Social Hospitality: Restaurants

Customer service is at the core of innovation and good business practices. To do that, you have to be innovative and adopt new as well as tried-and-tested solutions into your operation. It’s important to implement innovative solutions if you want to preserve and grow your brand. Recognize the Impact of VoIP Technology.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks.

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Tech Innovations that Simplify Restaurant Relocation

The Rail

Luckily, modern technology has introduced several innovations that streamline the restaurant relocation process, making it more efficient, cost-effective, and manageable. In this article, we’ll explore the key tech innovations that are simplifying restaurant relocation and helping owners make a seamless transition to their new space.

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MRM EXCLUSIVE: Personalized Promotions Must Line the Loyalty Path

Modern Restaurant Management

" Fink suggests promoting family-friendly experiences, such as special “family night out” events, while high-end restaurants should position themselves as an escape from daily responsibilities, offering luxurious and relaxing experiences tailored to busy parents and professionals looking for a refined dining atmosphere.

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