Modern Restaurant Management

JANUARY 30, 2025

“As we celebrate this milestone, it’s inspiring to see the next generation bring fresh energy and innovative ideas to the table, ensuring we remain a leader in food marketing for years to come.” At the core of our innovation was a commitment to collaboration and creativity.

Social Media 386

Social Media Innovation Sustainability Marketing 386

Modern Restaurant Management

SEPTEMBER 23, 2020

Restaurants have been pivoting to reach and serve customers in new ways, and retailers have been seeing the lines blur between brick and mortar and e-commerce. “We will continue to create innovative products and further our go-to-market approach to ensure merchants nationwide have access to the tools they need to run their businesses.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

OCTOBER 28, 2024

Digital transformation has completely reshaped how we serve customers and empower employees, but the stakes are higher than ever. These compatibility issues are a roadblock to innovation. The restaurant industry isn’t just evolving – it’s reinventing itself in real-time.

Point of Sale 445

Point of Sale Customer Experience Technology 2024 445

Modern Restaurant Management

JUNE 18, 2020

If restaurants aren’t ordering as much food to serve in house, suppliers end up with a backlog of perishable goods. Expanding a traditional restaurant model to include new innovations requires focus and attention on daily business metrics. .” Reviving The Supply Chain.

Supplies 476

Supplies Innovation Food Supply Loyalty Program 476

Modern Restaurant Management

DECEMBER 31, 2024

Transformative Techniques Bartenders are experimenting with the foundations of a cocktail by using techniques like sous vide for prep and serving, forced carbonation for effervescence and clarified citrus to augment beverages before they even reach the mixing stage.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

DECEMBER 5, 2024

During the holiday season, for example, drinks like apple cider, warm bourbon cocktails, and spiked hot chocolate become even more special when served in distinctive, themed glassware of varying shapes, colors, and sizes. Seasonal and specialty cocktail glasses that make signature drinks stand out.

Fine Dining 405

Fine Dining Consumer Goods Presentation Seasonal Menu 405

Modern Restaurant Management

MAY 5, 2022

Innovative Loyalty Schemes. Businesses want to offer reviewers a cryptocurrency token for their written reviews. This will ensure that ratings are not changed, as it's held on the blockchain and cannot be tampered with. Blockchain technology can allow companies to offer loyalty schemes.

Serving 472

Serving Loyalty Program Food Supply Point of Sale 472

Modern Restaurant Management

DECEMBER 18, 2024

These innovations will allow restaurant operators to do more with less and help create smart, seamless experiences that meet rising guest expectations. In 2025, we expect to see continued growth in menu innovation with bold flavors, premium ingredients, and creative presentations, keeping loyal fans happy while drawing in adventurous foodies.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

DECEMBER 26, 2024

Technology: The Double-Edged Sword Technological innovation continues to redefine the restaurant industry, offering tools to enhance efficiency and improve the customer experience. Self-ordering kiosks, for instance, have gained traction in quick-service establishments, driving sales and streamlining labor demands.

2025 418

2025 Management Management Insurance 418

Modern Restaurant Management

DECEMBER 19, 2024

Maintaining a balance between innovation and tradition is crucial. As we navigate this evolving landscape, creators and tastemakers should embrace the flavors that define a region and community it serves, celebrating the stories they tell. This balance creates a menu that is both dynamic and respectful of culinary history.

Dietary Restrictions 417

Dietary Restrictions Influencer Customer Experience Menu 417

Modern Restaurant Management

APRIL 17, 2025

He saw an opportunity to create a platform that better served restaurants. What started as a way to help high-end restaurants reduce no-shows has evolved into a comprehensive platform serving diverse hospitality businesses, from boutique wineries to large hospitality enterprises. At Tock, we responded rapidly to these challenges.

Reservations 251

Reservations Fine Dining 2024 2023 251

Modern Restaurant Management

JANUARY 17, 2025

” Industries beyond food and beverage, including beauty, wellness, and pharmaceuticals, can explore cross-sector collaborations to serve this demographic.

Beverage 410

Beverage Magazine Education Retail 410

Modern Restaurant Management

FEBRUARY 14, 2025

Convenience and a wide range of options have emerged as key purchasing drivers, providing significant opportunities for innovation to ensure more inclusive and seamless payment experiences. Consumers now expect innovative solutions that support seamless journeys, and payment technology must support this transition to smart mobility.

2025 275

2025 Sustainability Transportation Travel 275

SpotOn

APRIL 14, 2025

Recent product innovations enhance operational efficiency and guest engagement for restaurant operators.   Driving Innovation: New Product Launches and Enhancements SpotOn continues to bring new updates to streamline operations, enhance guest experiences, and drive restaurant profitability.

2025 110

2025 Innovation Fine Dining Equipment 110

Modern Restaurant Management

MAY 9, 2025

Born in the 19th century as modest spots serving workers affordable fare like onion soup and crepes, bistros have become symbols of France’s culinary soul. Even rural cafés in distant locales have adopted the bistro blueprint: hearty food served in a welcoming space.

Fine Dining 221

Fine Dining Influencer Dine-in Innovation 221

Modern Restaurant Management

DECEMBER 17, 2024

Still, keeping a steady team remains the top challenge, highlighting the need for ongoing innovation in restaurant workforce management. Embracing these innovations will be essential to meeting the evolving needs of the industry and its workforce. At the same time, technology is poised to play an even bigger role in the coming year.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

FEBRUARY 24, 2025

Leveraging Technology to Streamline Reservations Modern technology has reinforced the hospitality industry, providing innovative tools to automate and simplify the challenge of managing no-shows. To combat the issue of no-shows, restaurants and merchants can implement several effective strategies.

Book 385

Book Reservations Communication Customer Experience 385

EATER

APRIL 2, 2025

Alison Gibson and Cara Tobin, Honey Road and Gray Jay, Burlington, VT Lee Hanson and Riad Nasr, Frenchette, Le Veau d Or, and Le Rock, New York, NY Outstanding Chef A chef who sets high culinary standards and has served as a positive example for other food professionals.

2025 332

2025 Beverage Hospitality Leadership 332

Modern Restaurant Management

JANUARY 24, 2025

” The two large kitchens serving Chatham University’s Eden Hall campus: The Lodge and The Esther Barazzone Center kitchens use electric induction cooking improve the precision and quality of the food they serve. It’s not just about adapting to change; it’s about setting the standard for other sectors to follow.

Sustainability 448

Sustainability Food Equipment Design 448

Modern Restaurant Management

MARCH 21, 2025

Blending Tradition with Innovation Despite the ever-rising reliance on technology, human connection remains at the heart of the restaurant industry. Embracing innovation without losing the personal touch that makes independent restaurants special. However, customer expectations are constantly evolving. The challenge?

Technology 221

Technology Front of House Customer Service Back of House 221

Modern Restaurant Management

OCTOBER 23, 2024

There are hundreds of ways to serve a waffle across any daypart, with both sweet and savory options. Also, with its versatility across day parts, operators don’t have to bring in additional SKUs for new menu innovations. It really is so easy to innovate around waffles. Versatility: They are essentially a blank canvas.

Back of House 221

Back of House Seasonal Menu 2024 Customer Experience 221

Modern Restaurant Management

JANUARY 2, 2025

Menu Innovation: Balancing Variety, Quality and Simplicity While many restaurants are chasing trends like locally sourced ingredients and exotic toppings, pizza remains a stronghold of tradition. For the business, direct orders reduce commission fees paid to third-party platforms.

2025 251

2025 Online Ordering Franchise Franchising 251

Modern Restaurant Management

APRIL 29, 2025

Creating an exceptional guest experience goes beyond just serving great food; it’s about delivering an overall memorable visit — from the food and ambiance to the exceptional and friendly service. The Path to Success Ultimately, mystery diners serve as an essential tool for continuous improvement in the restaurant industry.

Franchise 283

Franchise Franchising Uniforms Dine-in 283

Modern Restaurant Management

MARCH 25, 2021

This digital innovation has been helpful for small business, with roughly 20 percent of all transaction volume for Clover restaurants running through online ordering. Clover serves hundreds of thousands of small businesses across the country. How did Clover work to help restaurants pivot during the pandemic?

Mobile Ordering 614

Mobile Ordering Online Ordering Small Business Customer Experience 614

Modern Restaurant Management

SEPTEMBER 15, 2020

As the nation grapples with another wave of restaurant closings and reduced dining room capacity, establishments must quickly respond to the cry for innovation in the industry. The Independent Restaurant Coalition reported as many as 85 percent of independent restaurants could permanently close by the end of the year.

Technology 600

Technology Guest Recovery Kitchen Safety Social Media 600

7 Shifts

NOVEMBER 24, 2024

However, the systematic gathering and analysis of data serves to lay a solid foundation for your business. By monitoring hashtags related to dining and your local area, you can gain insights into cuisine trends and potential opportunities for menu innovation. A data-driven approach gives you concrete insights to make strategic choices.

Marketing 370

Marketing Social Media SEO Customer Service 370

Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Finding the balance between innovation and tradition is the secret recipe for enduring success in the evolving dining industry.

2024 473

2024 Customer Experience Compost Loyalty Program 473

Modern Restaurant Management

OCTOBER 11, 2022

This activation gives Blaze the opportunity to hear directly from fans and highlight elements of their brand story like their tomatoes that are sourced from second-generation family owned farms or how they serve their delicious fresh-made dough. Dutch Bros: Empowering the customer to personalize their experience.

Social Media 542

Social Media Email Marketing Customer Experience Communication 542

Modern Restaurant Management

DECEMBER 22, 2020

No matter how important and innovative your initiative, new product or new process will be toward saving jobs or support across the industry or community, you must communicate your purpose effectively to be successful and become a recipient of well-deserved grant money. But just applying for a grant does not mean you will secure one.

Employee Relations 547

Employee Relations Small Business Leadership Food Supply 547

Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. Additionally, by fostering a culture of continuous learning and innovation, establishments are positioning themselves as forward-thinking leaders in a competitive market.

2024 506

2024 Food Supply Kitchen Safety Influencer 506

Modern Restaurant Management

APRIL 9, 2024

Bank of America suggests that technological innovation is the real game-changer , and it could have a big impact on the overall bottom line for restaurants in 2024. It has its place in the restaurant industry, particularly for quick-serve experiences. So, what’s the solution?

2024 508

2024 Mobile Ordering Front of House Back of House 508

Modern Restaurant Management

JANUARY 2, 2024

People will increasingly choose innovative products not only because they align with their values, but because they taste and perform better or otherwise meet personal preferences or needs. Restaurants are taking the dish to the next level, serving everything from breakfast to Indian-inspired pizza.

2024 493

2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

MARCH 11, 2025

The restaurants that thrive today are those that balance innovation with human connection. Providing benefits like career development and on-the-job training is critical, especially as we continue our mission of serving thoughtful food that supports healthier, more sustainable living. The world changed, and so did restaurants.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

JULY 7, 2021

The food service segment is facing countless obstacles on the road to post-COVID recovery, and prioritizing menu innovation is a key component to remaining top of mind with guests as restaurants compete for “share of stomach.” Innovation Leads to Sales. Lemon Custard Stuffed French Toast. Seasonality Drives Emotion.

Seasonal Menu 493

Seasonal Menu Guest Recovery Innovation Menu 493

Modern Restaurant Management

DECEMBER 17, 2020

The newest innovations we observe are restaurants investing in ghost kitchens to service larger geographic areas and building out outdoor dining tents which increasingly resemble indoor dining. Restaurants must continue to innovate and stay agile with opportunities in order to weather the storm.

Back of House 539

Back of House Outdoor Healthcare Government 539

Modern Restaurant Management

AUGUST 10, 2022

Restaurants must keep innovating to elevate the diner experience. During the pandemic, restaurants of all kinds embraced new technologies and innovative business models to deliver elevated service, curbside convenience, and a digitized consumer experience. It’s a tough time to be in the restaurant business.

Customer Experience 470

Customer Experience Online Ordering Customer Service Mobile Ordering 470

Modern Restaurant Management

MAY 10, 2021

As a leader of the brand, McGowan explained they started innovating. A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday and Thursday. Experiential dining is the topic in this episode of The Main Course as host Barbara Castiglia spoke with Barry McGowan, CEO of Fogo de Chão.

Consumer Goods 508

Consumer Goods Customer Service Customer Experience Innovation 508