Modern Restaurant Management

JANUARY 24, 2025

” The two large kitchens serving Chatham University’s Eden Hall campus: The Lodge and The Esther Barazzone Center kitchens use electric induction cooking improve the precision and quality of the food they serve. That introduces a level of consistency and precision unlike ever before.

Sustainability 448

Sustainability Food Equipment Design 448

Modern Restaurant Management

MARCH 25, 2021

This digital innovation has been helpful for small business, with roughly 20 percent of all transaction volume for Clover restaurants running through online ordering. Clover serves hundreds of thousands of small businesses across the country. How did Clover work to help restaurants pivot during the pandemic?

Mobile Ordering 614

Mobile Ordering Online Ordering Small Business Customer Experience 614

Modern Restaurant Management

DECEMBER 17, 2020

Heading into the winter months, restaurants will be challenged even further as the revenue streams that have been keeping them afloat during the summer and fall such as outdoor dining and patio seating will see fewer customers with inclement weather and colder temperatures.

Back of House 539

Back of House Outdoor Healthcare Government 539

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. ” Duff & Phelps served as financial advisor to Sun Capital Partners, Inc. Creating a Face-Pay Network.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

JANUARY 25, 2022

This iconic issue serves as a roadmap for innovation, providing menu developers with ideas for in-market implementation. Plant-based Seafood : Plant-based seafood is starting to make waves on menus, as innovative suppliers introduce alternative products to foodservice.

2022 450

2022 Menu Social Media Innovation 450

Culinary Cues

OCTOBER 24, 2020

These aspects include: décor, skill level of staff, style of service, pricing, profit, type of vendors selected, kitchen layout, equipment selection, marketing and advertising, pay scales, dining room seating, type of china, glassware and flatware, even the location and color scheme for the exterior of the restaurant.

Menu 482

Menu Seasonal Menu Front of House Reference 482

Modern Restaurant Management

APRIL 22, 2020

Read on to learn why he says: "The Coronavirus crisis is pushing all of us to think innovatively." It also may serve as a way to distinguish their operation from others. We ask that those "seated" at the table give a $50 dollar minimum donation. They may expand their outdoor seating and/or their counter service.

Retail 411

Retail Seating Customer Service Supplies 411

Modern Restaurant Management

FEBRUARY 1, 2022

The past year has also continued to drive consumer demand for alcohol to-go and outdoor dining with nearly four in 10 consumers saying the availability of outdoor seating would make them more likely to choose one restaurant over another similar one. Roughly half of U.S.

2022 518

2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

AUGUST 3, 2020

Masks and distanced seating are great short-term adaptations to the current climate but restaurants must work toward returning to full capacity. While it may seem like restaurants can survive and return to normal with band-aid solutions like masks and distanced seating, this is not the case.

Technology 450

Technology Consumer Goods Customer Experience Seating 450

The Rail

JANUARY 15, 2025

Look for underutilized corners, walls, or other spaces that could serve additional purposes, such as hosting extra storage, decorative elements, or seating options. Another key point is using slim chairs that allow more seating without crowding. Wall-mounted fixtures can serve dual purposes.

Outdoor 130

Outdoor Seating Customer Service Customer Experience 130

Modern Restaurant Management

SEPTEMBER 21, 2020

In a typical month, we used to help restaurants seat over four million diners. Instead of seeing the crisis as an obstacle, Erik saw it as an opportunity to innovate. They knew Yelp could do more than just help them seat diners. As the general manager of Yelp for Restaurants , my job is to help restaurants succeed.

Front of House 488

Front of House 2009 Reservations Website Management 488

7 Shifts

SEPTEMBER 16, 2020

While it's undoubtedly a difficult time for restaurants, this has also been an era of innovation and resilience. We know that that person is cute, but you must stay seated with your party. Going mobile - Three Tree has set up their trolley throughout town to serve customers coffee in a pandemic-friendly way.

Airlines 370

Airlines Food Safety Mobile Ordering Website Management 370

Modern Restaurant Management

OCTOBER 28, 2020

The floor plan of a seating area should not only make it easy for employees and patrons to observe social distancing guidelines, but the foot traffic flow should also make sense. Create designated areas (for curbside pickup and for those guests waiting to be seated). Design Your Floor Plan with Social Distancing in Mind.

Outdoor 531

Outdoor Food Safety Social Media Food Truck 531

Modern Restaurant Management

SEPTEMBER 11, 2020

Though many restaurants have begun to reopen, restrictions limiting seating coupled with consumers’ reluctance to return to in-restaurant dining means many restaurants are months away from operating at a profit. Innovating During COVID-19. COVID-19 Impact on Restaurants.

Fine Dining 507

Fine Dining Fast Casual Innovation Employee Relations 507

Modern Restaurant Management

DECEMBER 13, 2024

Every year, the culinary world serves up something new to savor. But the real story of 2025 isn’t just about what’s on the plate; it’s about where and how food is served. But the real story of 2025 isn’t just about what’s on the plate; it’s about where and how food is served.

2025 417

2025 Dine-in Food Truck Outdoor 417

Modern Restaurant Management

MARCH 17, 2021

They are compact in size but serve as a good starting point to advertise your restaurant. A restaurant located in a cluttered area would be forced to innovate differently to gain visibility. Directional Indoor Signs : Directional indoor signage will direct the customers to the right place, such as “Wait to be seated.”

Outdoor 493

Outdoor Point of Sale Design Customer Experience 493

Goliath Consulting

AUGUST 1, 2023

Or the crispy delight of a tempura prawn served atop a classic Margherita pizza. Matcha-infused cocktails are also a great innovation to consider. Dining Experience Innovations In addition to the food, the ambiance and design of a restaurant play a significant role in drawing customers. ” Food & Wine.

Innovation 195

Innovation Fine Dining 2021 Email Marketing 195

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. – Richard Patrick, Co-Founder of Cathead Distillery.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

7 Shifts

JULY 16, 2021

Do they serve just coffee or small foods as well? Do they have indoor seating or are they takeout-only? You could have the best coffee, tastiest treats, and the most innovative concept, but all of that can be easily compromised if your shop isn't in the right location. Seating capacity. Know of any local coffee shops?

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

APRIL 22, 2022

Different innovative payment methods are being leveraged to increase food services efficiency in fast-food joints to fine dining. Everything in restaurants is about speed: How quickly can they get customers in, out, and seat another table? In-app pre-ordering solutions to help with food waste.

Technology 492

Technology Mobile Ordering Customer Service Food Order 492

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Growing menu innovation and healthy fast food further drive the growth of the market. billion in 2024 and is anticipated to rise at a CAGR of 3.74 in the U.S.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

ChowNow

FEBRUARY 21, 2025

The Different Types of Restaurant Apps (With Examples) Each of these restaurant apps serves a very specific purpose that will make operating your business significantly easier. A packed dining room is great, but without the right system, long wait times and disorganized seating can lead to frustrated customers and lost business.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Restaurant Business

JUNE 11, 2025

Perkins, the 68-year-old chain best known for its bakery case, recently began serving boba and frozen margaritas, while its younger sibling Huddle House, 61, is rolling out smash burgers. Alongside the new menu, the chain has developed a new restaurant design that will serve as a blueprint for future openings.

Fast Casual 179

Fast Casual Front of House Back of House Leadership 179

Modern Restaurant Management

AUGUST 5, 2020

The bites will also be served with the option of twelve different dips, along with regular or sweet potato Tyga Tots, chocolate chip cookies, and beverages. ” Aron most recently served as the Australian CEO & Country Manager for Deliveroo from 2015 to 2020, helping grow the company into 500 cities and 13 countries during his tenure.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

OCTOBER 22, 2020

Many have been able to successfully reopen and keep their doors open by quickly innovating and adapting new operating models to serve their customers,” said Justin Norman, Yelp’s vice president of data science. . “Business owners have proven their resilience throughout the course of this pandemic.

2019 495

2019 Food Supply Food Truck Outdoor 495

Modern Restaurant Management

MAY 21, 2020

Though expecting business as usual to be ‘usual’ is a little far fetched, many restaurants are opting for innovative ways to counter the virus – some even becoming part of the solution. Identify your most well-received dishes and continue to serve them. Instead, you can reach a compromise in your menu.

Social Media 539

Social Media Food Safety Cash Management Kitchen Safety 539

Modern Restaurant Management

JUNE 12, 2020

We are proud to support our franchisees who offer much-needed job opportunities, in a welcoming environment where people can feel appreciated and rewarded for serving both customers and their communities during this critical time,” said Stephanie Lilak, Dunkin’ Brands’ Senior Vice President and Chief Human Resources Officer.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

MAY 7, 2021

To showcase bold new flavors, On The Border has elevated its menu, and the innovative new dishes will be available for guests visiting North Point. “Our guests continue to demand access to truly healthy and delicious food and beverage products are served with smiles and speed." and worldwide.

Franchise 433

Franchise Franchising Sustainability Fast Casual 433

Modern Restaurant Management

DECEMBER 3, 2020

She started her career in private wealth management, serving as the Director of Client Relations for an investment advisory firm where she honed her skills for management of client relationships and true servant leadership. Her journey into the franchise world began when she joined MOOYAH Burgers, Fries, & Shakes. MOOYAH Eyes Expansion.

Franchise 414

Franchise Franchising Catering Online Ordering 414

Modern Restaurant Management

FEBRUARY 18, 2020

At Capriotti’s we are on a continuous and ever accelerating path toward innovation while building on our unique heritage. Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery. Historical and predictive Sales data.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

FEBRUARY 28, 2020

Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences. Most recently, he served as vice president of national accounts and was responsible for many collaborative relationships with strategic partners. Zagat debuted Zagat Stories.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

DECEMBER 21, 2020

Third – and this is true of all industries, not just restaurants: being innovative and flexible has tremendous value. You have to constantly adjust and innovate based on what's happening in the marketplace and environment. Matt Eisenacher, VP of Brand Strategy and Innovation, First Watch.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

JULY 30, 2021

Launched at the height of the COVID-19 pandemic, Quarters 4 Kid serves underprivileged children to become “healthy in body and strong in spirit” by providing access and education to underprivileged children about proper nutrition, the benefits of organic eating, exercise, and improving overall wellness.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

FEBRUARY 25, 2020

“Joe along with the Condado team, has created an exciting brand with a differentiated experience serving up Tacos and Tequila to a broad audience in a fun upbeat atmosphere. The tradition stems from the region’s 19th century vaquero-cowboy culture; Vera’s father opened a restaurant serving the specialty in 1955.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

Modern Restaurant Management

DECEMBER 4, 2019

Outside of fine dining establishments (which constitute only a small percentage of restaurant businesses), customers no longer want to be dependent on a host to seat them or a server to take their order or process their payment. Customer-led Ordering and Payment. Lifestyle Technologies. Too bad for you, that precludes casual-plus.

Fast Casual 307

Fast Casual Customer Experience Point of Sale Mobile Ordering 307

Modern Restaurant Management

FEBRUARY 20, 2024

Restaurants that embrace innovative payments technologies on both sides of the register are poised to build loyalty with both customers and their employees in the years to come. This leads to a better experience for customers, and can ultimately help your waitstaff serve more tables and earn more money.

Technology 309

Technology Cash Management Customer Experience POS 309

Modern Restaurant Management

MAY 27, 2020

As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Altering seating arrangements to improve spacing between guests.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441