Modern Restaurant Management

APRIL 29, 2025

Guaranteed seating areas allow diners to reserve specific seating areas—like patios or bar tops—giving them more control over their experience while helping restaurants reduce seating conflicts. We’ve also introduced features that make the dining experience more transparent and convenient.

Operations 221

Operations Front of House Seating Reservations 221

Modern Restaurant Management

DECEMBER 31, 2024

While swicy took the front seat this year, Rubix’s proprietary research found that 5 percent more Gen Z respondents reported having frequent sweet and salty cravings over sweet and spicy. Expect to see functional plants like burdock, angelica, and osha root popping up more frequently, adding a fresh, innovative twist to dishes.

Beverage 450

Beverage 2025 Fine Dining Guest Recovery 450

Modern Restaurant Management

JANUARY 22, 2025

Allowing designers to adjust everything, from seating and kitchen workflows to lighting and décor. For customers, 3D design tools allow the creation of warm and interactive dining spaces since restaurant operators can try different seating arrangements. Indeed, 3D modeling can help enhance this flexibility in today's design.

Design 221

Design Technology Fine Dining Fast Casual 221

Modern Restaurant Management

MARCH 25, 2021

This digital innovation has been helpful for small business, with roughly 20 percent of all transaction volume for Clover restaurants running through online ordering. That passion brought me to Clover where my team gets to innovate on technology that can truly make a difference for small business owners across the globe.

Mobile Ordering 614

Mobile Ordering Online Ordering Small Business Customer Experience 614

Modern Restaurant Management

JANUARY 24, 2025

The most expensive thing in any foodservice establishment is an empty seat and nothing contributes more to that than inconsistency. These technologies not only reduces energy costs but also lowers maintenance expenses and improves kitchen environments, allowing businesses to redirect savings into innovation, better wages, and growth.

Sustainability 448

Sustainability Food Equipment Design 448

Modern Restaurant Management

DECEMBER 17, 2020

Heading into the winter months, restaurants will be challenged even further as the revenue streams that have been keeping them afloat during the summer and fall such as outdoor dining and patio seating will see fewer customers with inclement weather and colder temperatures.

Back of House 539

Back of House Outdoor Healthcare Government 539

Culinary Cues

OCTOBER 24, 2020

These aspects include: décor, skill level of staff, style of service, pricing, profit, type of vendors selected, kitchen layout, equipment selection, marketing and advertising, pay scales, dining room seating, type of china, glassware and flatware, even the location and color scheme for the exterior of the restaurant.

Menu 482

Menu Seasonal Menu Front of House Reference 482

Modern Restaurant Management

JANUARY 25, 2022

This iconic issue serves as a roadmap for innovation, providing menu developers with ideas for in-market implementation. Plant-based Seafood : Plant-based seafood is starting to make waves on menus, as innovative suppliers introduce alternative products to foodservice.

2022 450

2022 Menu Social Media Innovation 450

Modern Restaurant Management

APRIL 2, 2024

For this, flexible seating arrangements are the key – from cozy booths to communal tables and counter seating, offering options that cater to individual preferences ensures that solo diners feel comfortable and valued. First impressions matter. Creating an inviting ambiance is critical for attracting (and retaining) solo diners.

Loyalty Program 411

Loyalty Program Catering Seating Customer Experience 411

Modern Restaurant Management

MARCH 13, 2024

Establishments are grappling with a complex crisis characterized by empty seats in dining areas and behind the scenes, where a shortage of skilled workers is keenly felt. To revitalize the workforce and enhance operational efficiency, it is imperative that we boldly explore innovative solutions across reskilling, retention, and robotics.

Loyalty Program 491

Loyalty Program Customer Service Customer Experience Insurance 491

Modern Restaurant Management

APRIL 22, 2020

Read on to learn why he says: "The Coronavirus crisis is pushing all of us to think innovatively." We ask that those "seated" at the table give a $50 dollar minimum donation. In times like these, we are challenged to quickly develop innovative new programs to meet changing demand and market forces.

Retail 411

Retail Seating Customer Service Supplies 411

Modern Restaurant Management

FEBRUARY 17, 2025

Restaurants are responding with creative menu innovations, offering smaller portions, bundled meal deals, and "value bites" menus to provide premium experiences at reasonable prices. With rising living costs and economic uncertainty during political unrest, Canadian consumers are increasingly cost-conscious.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Modern Restaurant Management

FEBRUARY 1, 2022

The past year has also continued to drive consumer demand for alcohol to-go and outdoor dining with nearly four in 10 consumers saying the availability of outdoor seating would make them more likely to choose one restaurant over another similar one. Roughly half of U.S.

2022 518

2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

AUGUST 3, 2020

Masks and distanced seating are great short-term adaptations to the current climate but restaurants must work toward returning to full capacity. While it may seem like restaurants can survive and return to normal with band-aid solutions like masks and distanced seating, this is not the case.

Technology 450

Technology Consumer Goods Customer Experience Seating 450

Modern Restaurant Management

JULY 21, 2021

Hopefully, we won’t be sitting between hastily bought plastic screens, resembling a shower curtain; but restaurants might need to provide customers with added protection between seating. Hopefully, the sector and its designers will keep responding with new ideas as needed and that this innovative mindset can stimulate the industry.

Design 474

Design Customer Experience Dine-in Innovation 474

Modern Restaurant Management

AUGUST 20, 2020

Many restaurants and dining establishments are looking to implement new innovations heading into 2021. Auto-flush toilets – Using sensory technology, the toilet automatically flushes shortly after you stand up from the toilet seat. COVID-19 has changed how the foodservice world operates.

Cash Management 520

Cash Management Equipment 2012 Technology 520

Modern Restaurant Management

AUGUST 19, 2020

We are so proud to be the inaugural on-demand food platform partner for the NBA, an innovative and dynamic league,” said Tony Xu, DoorDash CEO and Co-founder. Seated Acquires VenueBook. Seated acquired digital event booking platform VenueBook. and the surrounding region. . and the surrounding region.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

OCTOBER 28, 2020

The floor plan of a seating area should not only make it easy for employees and patrons to observe social distancing guidelines, but the foot traffic flow should also make sense. Create designated areas (for curbside pickup and for those guests waiting to be seated). Design Your Floor Plan with Social Distancing in Mind.

Outdoor 531

Outdoor Food Safety Social Media Food Truck 531

Modern Restaurant Management

JULY 20, 2021

It is a constant balancing act to maintain an optimal turnover rate—one that is long enough to allow guests to enjoy their dining experience and not feel rushed, yet short enough to maximize revenue and ensure new parties don’t have to wait a long time to be seated. It’s dining, on demand. By Capturing the Guest Impulse.

Dietary Restrictions 493

Dietary Restrictions Customer Experience Dine-in Online Ordering 493

Modern Restaurant Management

SEPTEMBER 21, 2020

In a typical month, we used to help restaurants seat over four million diners. Instead of seeing the crisis as an obstacle, Erik saw it as an opportunity to innovate. They knew Yelp could do more than just help them seat diners. As the general manager of Yelp for Restaurants , my job is to help restaurants succeed.

Front of House 488

Front of House 2009 Reservations Website Management 488

Modern Restaurant Management

JUNE 12, 2024

For a deeper dive, Modern Restaurant Management (MRM) magazine reached out to Yevgeni Tsirulnik, SVP, Innovation and Incubation at Toshiba Global Commerce Solutions How should restaurant operators approach digital investments moving forward? The report, which surveyed 127 restaurant executives across the U.S.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

The Rail

JANUARY 15, 2025

Look for underutilized corners, walls, or other spaces that could serve additional purposes, such as hosting extra storage, decorative elements, or seating options. Another key point is using slim chairs that allow more seating without crowding. Similarly, flexible seating arrangements keep operations smooth.

Outdoor 130

Outdoor Seating Customer Service Customer Experience 130

Modern Restaurant Management

MARCH 10, 2023

The partnership resulted in a 116-seat signature restaurant directly inspired by the chef’s menu. We then work to capture the chef’s aspirations and vision and present surprising and innovative ideas that we can develop and refine based on a collaborative exchange. Restaurants are businesses.

Design 487

Design Customer Experience Magazine Seating 487

Modern Restaurant Management

APRIL 12, 2022

and then five minutes later, he storms out because we can’t seat him right away. The restaurant industry has adapted and innovated remarkably over the past two years. Amidst all the technological innovation, something else hasn’t changed—the power of human connection. Step Three: Be Unforgettable.

Customer Experience 492

Customer Experience Airlines Consumer Goods Dine-in 492

Goliath Consulting

AUGUST 1, 2023

Matcha-infused cocktails are also a great innovation to consider. Dining Experience Innovations In addition to the food, the ambiance and design of a restaurant play a significant role in drawing customers. The post The Art of Japanese Cuisine: Unleashing Innovation and Trends in Your Restaurant appeared first on.

Innovation 195

Innovation Fine Dining 2021 Email Marketing 195

Modern Restaurant Management

SEPTEMBER 11, 2020

Though many restaurants have begun to reopen, restrictions limiting seating coupled with consumers’ reluctance to return to in-restaurant dining means many restaurants are months away from operating at a profit. Innovating During COVID-19. COVID-19 Impact on Restaurants.

Fine Dining 507

Fine Dining Fast Casual Innovation Employee Relations 507

7 Shifts

SEPTEMBER 16, 2020

While it's undoubtedly a difficult time for restaurants, this has also been an era of innovation and resilience. We know that that person is cute, but you must stay seated with your party. Three Tree Coffee's innovative video and extraordinary safety measures earned second place and $1,500 in our contest.

Airlines 370

Airlines Food Safety Mobile Ordering Website Management 370

Modern Restaurant Management

JULY 8, 2020

contactless payment, mobile ordering, text on arrival for seating).” It leverages the innovation of technology to enhance the indispensable genuineness of hospitality. States such as Massachusetts “encourage use of technological solutions where possible to reduce person-to-person interaction (e.g.,

Hospitality 520

Hospitality Technology Mobile Ordering Food Safety 520

Modern Restaurant Management

MARCH 17, 2021

A restaurant located in a cluttered area would be forced to innovate differently to gain visibility. Directional Indoor Signs : Directional indoor signage will direct the customers to the right place, such as “Wait to be seated.” Other restaurant sign ideas could include the illuminated lightbox option.

Outdoor 493

Outdoor Point of Sale Design Customer Experience 493

Modern Restaurant Management

FEBRUARY 2, 2024

The need for innovation and efficiency has never been greater in this evolving scenario. For instance, knowing a regular customer's favorite dish or seating preference can transform a routine meal into a customized experience. They can lead to more efficient operations, higher customer satisfaction, and increased profitability.

Operations 472

Operations Front of House Customer Service Customer Experience 472

Culinary Cues

FEBRUARY 3, 2020

There is, in human nature, a desire to make a difference, to do something meaningful, or as Steve Jobs once said: “To make a dent in the universe.” Not everyone struggles with this need, but for those who are born with this deep-seated knowing desire – they understand that it is always present. Many chefs are part of this club.

Seating 572

Seating Uniforms Take-out Communication 572

ChowNow

FEBRUARY 21, 2025

A packed dining room is great, but without the right system, long wait times and disorganized seating can lead to frustrated customers and lost business. These apps help restaurants accept reservations online, organize their waitlists, and even optimize seating arrangements to maximize table turnover.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

DECEMBER 13, 2024

Sidewalk seating emerged as a lifeline for restaurants and diners alike. Each reflects a collective desire for experiences that are more engaging, communal, and innovative than ever before. Think expansive patios, open-air seating, lawn games, live music, and family-friendly areas, all creating an experience far beyond a typical meal.

2025 417

2025 Dine-in Food Truck Outdoor 417

Rocket Fuel

JANUARY 7, 2025

As a data integrator and solutions provider to tens of thousands of quick service restaurants representing hundreds of brands, Delaget has a front seat to AI innovation in the industry (and a vested interest in helping make these solutions work for our customers.)

2025 52

2025 Innovation Customer Service Loyalty Program 52

Modern Restaurant Management

APRIL 22, 2022

Different innovative payment methods are being leveraged to increase food services efficiency in fast-food joints to fine dining. Everything in restaurants is about speed: How quickly can they get customers in, out, and seat another table? In-app pre-ordering solutions to help with food waste.

Technology 492

Technology Mobile Ordering Customer Service Food Order 492

Modern Restaurant Management

DECEMBER 21, 2022

The technology space is still the “wild west” in the spirits realm, and it is likely that technology will continue to innovate, and inevitably consolidate, the playing field. Restaurants will have to find new ways to innovate and become more efficient, which will exacerbate their need for solutions.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

JANUARY 30, 2024

Most importantly, restaurateurs should ask themselves candidly whether an innovation aligns with the restaurant’s three to five-year vision versus distracting strategic focus and resources from higher-impact growth priorities. Investors generally push hard for influence or even majority board seats directing strategy and operations.

Leadership 508

Leadership Small Business Hospitality Customer Experience 508