Modern Restaurant Management

DECEMBER 30, 2024

An AI-driven recommendation system can even suggest menu items based on individual tastes and nutritional needs, while chatbots can provide personalized customer service, answering queries and taking orders efficiently. Unifying and acting on digital customer data can also shape a more personalized customer experience.

Customer Experience 519

Customer Experience Loyalty Program Dietary Restrictions 2025 519

7 Shifts

NOVEMBER 24, 2024

Gathering and analyzing data lets you tailor your menus, services, and overall atmosphere to better meet diners' needs. Aside from improving restaurant customer experience , market research also helps you make informed decisions about location, pricing, and marketing strategies. Start by deciding what you need to know.

Marketing 370

Marketing Social Media SEO Customer Service 370

ChowNow

MARCH 27, 2025

Menu pricing isnt just about covering costsits about finding that sweet spot where profitability, customer perception, and operational reality meet. Understanding the Key Factors in Menu Pricing Before you develop your menu pricing strategies, its important to ground your decisions in the numbers.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Modern Restaurant Management

JUNE 21, 2023

Not all menu items are created equal, nor do they contribute the same profit to the bottom line. To take advantage of everything a menu has to offer, operators can use menu engineering, a technique that consists of analyzing each item’s contribution to the profit against how often it is purchased.

Menu 450

Menu Influencer Design Food Order 450

ChowNow

MARCH 20, 2025

Instead of constantly playing defence with menu updates, imagine a centralized system that allows you to make menu changes instantly across every delivery app and direct ordering platform. What is Menu Management Software? Think of menu management software as the control center for all your restaurants menus.

Menu 195

Menu Management Management Online Ordering 195

Modern Restaurant Management

NOVEMBER 8, 2024

Video also distills a lot of information into a short, engaging experience, which a prospective customer is more likely to consume over multiple paragraphs of a text review. Include some details, such as specific menu options or a signature craft cocktail, in the narrative.

Marketing 450

Marketing Social Media Email Marketing Customer Experience 450

Modern Restaurant Management

MAY 13, 2025

Are there specific menu items or categories that are proving to be popular and others that have fallen out of favor? Brands that openly share their sourcing and ingredient information build trust and loyalty. Restaurants that offer diverse and innovative menu options can attract this group. What can restaurants learn from this?

Social Media 426

Social Media Sustainability Customer Experience Sourcing 426

Modern Restaurant Management

DECEMBER 9, 2024

Utilizing insights from your POS data will help you make informed decisions that predict how demand will look in the lead up to the big day. Improve Seasonal Menu Offerings When it comes to the holidays, consumers love to tuck into festive favorites.

POS 418

POS Seasonal Menu Point of Sale Customer Experience 418

Modern Restaurant Management

AUGUST 2, 2023

Behind the scenes, strategic decisions greatly impact a restaurant's bottom line, and at the forefront of these is the art of menu engineering. Far from just a list of dishes, a well-engineered menu is a powerful tool that can significantly increase a restaurant's efficiency and profitability.

Menu 419

Menu Cash Management Seasonal Menu Influencer 419

Modern Restaurant Management

NOVEMBER 1, 2024

McDonald’s Quarter Pounders were temporarily removed from the menu across 13 states due to E. When companies work independently, it often results in inaccuracies, inefficiencies, and confusion, as information and action aren’t streamlined between manufacturers, distributors, restaurants, and other points of sale.

Supplies 419

Supplies Food Supply Point of Sale Communication 419

ChowNow

JULY 4, 2025

Even your most reliable menu items can lose their shine over time. All of these things are ok, so long as you’re menu is evolving with the changes. Menus aren’t meant to stay static, and not adjusting to the ebbs and flows of business could be damaging your bottom line, and many times, you might not ever realize it’s happening.

Menu 150

Menu Online Ordering Seasonal Menu Point of Sale 150

Modern Restaurant Management

FEBRUARY 25, 2025

The restaurant industry is facing unprecedented challenges and opportunities in maintaining visibility online, where the majority of local consumers go for information and recommendations. To capture this demand, restaurants must optimize their digital content with detailed, keyword-rich information across multiple platforms.

SEO 324

SEO Social Media Customer Experience Customer Service 324

Modern Restaurant Management

DECEMBER 5, 2024

Glassware is reusable, offsetting the initial investment especially when combined with high-margin menu items like cocktails, mocktails and other specialty alcoholic drinks. Collaborative relationships with knowledgeable distributor sales reps help restaurants stay current and make informed choices that align with their vision and goals.

Fine Dining 405

Fine Dining Consumer Goods Presentation Seasonal Menu 405

Modern Restaurant Management

OCTOBER 21, 2024

From sudden menu changes to staff shortages, the ability to switch up and change at a moment’s notice and due so calmly is invaluable. Having good communication skills makes sure all information is passed on correctly to the part of the restaurant that needs it when they need it. Strong communication skills create team cohesion.

Hiring 419

Hiring Management Management Dietary Restrictions 419

Modern Restaurant Management

DECEMBER 6, 2024

This direct communication lets us announce new menu items, special discounts, upcoming events, and more, keeping customers informed and excited about what’s happening at Health Nut. By building a mailing list, restaurants can send newsletters, promotions, and updates that directly engage their audience.

Marketing 445

Marketing Social Media Loyalty Program Email Marketing 445

Modern Restaurant Management

NOVEMBER 7, 2024

Route Optimization : This technology uses real-time GPS data, alongside information on weather and traffic patterns, to optimize how a restaurant’s food delivery gets from A to B. If the special for the night is fresh oysters, but the delivery of those oysters is a day late, it can throw off the entire menu.

Food Supply 442

Food Supply Supplies Waste Management 442

Modern Restaurant Management

NOVEMBER 5, 2024

Why it works : This question gauges the candidate’s ability to convey information, listen, and clarify without getting overwhelmed and frustrated. I offered several suggestions from our allergy-friendly menu and explained the ingredients to them. The servers were informed of the change so they could guide customers.

Hiring 419

Hiring Leadership Customer Service Customer Experience 419

EATER

OCTOBER 21, 2024

However, if you were to walk into one of PLNT Burger’s at least 12 locations, you won’t find a deluge of information about the environmental impact of eating meat. On its website, the restaurant describes itself as a place that “strives to source local, sustainable and organic when possible,” and lists its farmers on the menu.

Sustainability 326

Sustainability Sourcing Consumer Goods Compost 326

The Rail

JUNE 17, 2025

Does your menu suck? Or, does it do an excellent job of exciting, or even informing, the guest about your food? The menu is among the most mundane parts of the restaurant experience. But what if there was a way to radically transform the menu presentation into a rich and immersive experience for the guest? Probably not.

Menu 130

Menu Demo Download Recycling 130

Modern Restaurant Management

MAY 3, 2024

Adults 18+ specific questions about non-alcoholic beverages to help inform restaurants, retailers, event planners, and food and beverage firms with business strategies. By understanding consumer data, dining and media habits, the food and beverages industry can make more informed decisions on what to put on the menu.

Menu 373

Menu Fast Casual Beverage Social Media 373

Modern Restaurant Management

FEBRUARY 14, 2022

Menu and Price Points. Your menu cannot be too similar to other restaurants, but neither should it be gimmicky. Take home a copy of their menu, or take a picture if you can’t get a copy. Explore what they offer on their menu and what they don’t. They will still be competing for your diners. Food Quality.

Transportation 575

Transportation Social Media Menu Pricing 575

Modern Restaurant Management

JUNE 27, 2025

percent menu-price inflation rate. With households increasingly treating dining out as a luxury, every menu item and service interaction becomes a potential make-or-break moment. Red Robin climbs 3 percent to 78 thanks in large part to its focus on menu and food. At the same time, U.S. chain sales grew just 3.1

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

Culinary Cues

MAY 12, 2025

Wrapped with care in parchment paper, sealed with a stamp that embraces your logo, include an information sheet that outlines the source of ingredients, the history of your restaurant, and what goes into bringing this sandwich to the guest. Leave your customers speechless and your employees beaming with pride.

Fine Dining 352

Fine Dining Seasonal Menu Front of House White Paper 352

Modern Restaurant Management

DECEMBER 23, 2024

Keep your menu up to date Some experts like Claudia Tomina have been informing how Google is enhancing the menu section of Business Profile. As an example Google now highlights specific dishes and keywords mentioned in reviews, so it’s crucial to keep your menu updated online.

2025 308

2025 SEO Social Media Front of House 308

Modern Restaurant Management

FEBRUARY 12, 2025

They’re comfortable telling technology pertinent information about themselves and then allowing technology to do the work on their behalf. Remember when guests used to walk in, grab a menu, and browse through every page? Today's young workforce (ages 13-28) and quickly behind, Gen Alpha, has been raised on smartphones.

Hiring 332

Hiring Mobile Ordering Social Media 2025 332

Goliath Consulting

FEBRUARY 19, 2025

Advanced Financial Analysis: Creating sophisticated tools for budgeting, cash flow projection, and profitability analysis that drive informed decision-making across all aspects of the business. This integration ensures all business functions work cohesively toward profitability goals.

Cash Management 243

Cash Management Leadership Seasonal Menu Sustainability 243

Modern Restaurant Management

DECEMBER 18, 2024

Foot traffic or heat mapping, menu item engagement, or consumer demographics by time of day. The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing. .

2025 419

2025 Loyalty Program Social Media Fast Casual 419

ChowNow

FEBRUARY 13, 2025

It puts you in control of your brand, helps customers find you online, and makes it easier for them to view your menu, book a table, or place an orderand thats just the beginning. The hours arent clear, theres no menu, and youre not even sure if the place is still open. Frustrating, right?

Social Media 195

Social Media Online Ordering SEO Email Marketing 195

Restaurant Business

DECEMBER 6, 2024

A recent opportunity analysis and industry forecast, developed in partnership with Allied Market Research, uncovered four key global trends and growth factors that are helping to guide Chatimes innovation pipeline, including recent menu additions and whats coming up in 2025.Unique

Beverage 273

Beverage Innovation 2025 Social Media 273

Modern Restaurant Management

JULY 28, 2022

Customer data is only one segment of the information you need for good sales insights, marketing information, and business analytics. There are three main types of information your restaurant should collect: Customer Information. Customer information is the personal information of each of your customers.

Loyalty Program 520

Loyalty Program Mobile Ordering Email Marketing Online Ordering 520

Modern Restaurant Management

MARCH 18, 2025

This shift highlights the growing reliance on social media for information, making it crucial for restaurants to engage with this audience where they are. Technology plays a key role in this, as smartphones serve as an endless stream of information, entertainment and social connection.

2025 322

2025 Sustainability Social Media Customer Experience 322

Modern Restaurant Management

NOVEMBER 19, 2024

As a step further, offering a flexible menu catered to solo diners – with smaller portions to reduce food waste and allow the diner to taste more dishes – provides waiters with an additional opportunity to make personalized recommendations specific to these menu offerings. Cuisine type?

Customer Experience 450

Customer Experience Fine Dining Seating Catering 450

Modern Restaurant Management

APRIL 7, 2025

In August 2023, Golden Corral suffered a devastating breach where attackers stole personal information — including Social Security numbers, financial details, and login credentials — from more than 180,000 current and former employees and beneficiaries. And customers aren’t the only ones at risk.

Loyalty Program 282

Loyalty Program Mobile Ordering Customer Experience Customer Service 282

Modern Restaurant Management

NOVEMBER 20, 2024

Even so, some restaurants are piloting alternative compensation models, like service charges or higher menu prices, to see if such models offset the elimination of tips and create more wage equity. Every system you consider should provide feedback or data that allows you to make informed decisions and continually improve.

2025 474

2025 2024 Recruiting Employee Relations 474

Modern Restaurant Management

JUNE 3, 2025

While it's crucial to stay informed, stepping back and allowing experts to take charge can be key to overcoming these challenges. This will also allow the operator to concentrate on the operational and menu aspects, ensuring that both customer service and menu innovation remain exceptional and continuously evolving.

Marketing 380

Marketing Loyalty Program Email Marketing Customer Experience 380

ChowNow

MARCH 7, 2025

You can also use sales trends to adjust menu pricing and share customer-favorite menu items, helping you get the most out of high-demand dishes. Data can help you create a menu that contains more of your customers favorites so you can phase out underperforming dishes. Optimize your menu based on sales trends.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Modern Restaurant Management

MAY 27, 2025

Brands (owner of KFC, Taco Bell, and Pizza Hut) suffered a ransomware attack that forced the closure of approximately 300 restaurants in the UK and exposed personal information of hundreds of thousands of employees. Many reservation systems collect extensive personal information that could create significant liability if breached.

Insurance 282

Insurance Document Employee Relations 2023 282