7 Shifts

NOVEMBER 3, 2021

According to Norton , a data breach is classified as a “security incident in which information is accessed without authorization.”. In a restaurant this can mean a number of things, but in practical terms a restaurant data breach is where guest or company information is accessed and inappropriately used. Sensitive Employee Information.

Audits 370

Audits POS Loyalty Program Information 370

Modern Restaurant Management

FEBRUARY 27, 2024

These errors prompted nearly half (47 percent) of all respondents to “break-up” with a business that shares inaccurate online information, opting instead for a competitor. Just as no one wants to be catfished by a fake dating profile, consumers don't want to be misled by inaccurate business information.

Online Ordering 184

Online Ordering Consumer Goods Customer Service Customer Experience 184

7 Shifts

OCTOBER 31, 2023

It’s also inconvenient to enter employee information into multiple places. I have used phone, chat, and video call, and they have all been informative and friendly. Your employees can’t access their own pay information People expect digital self-service tools now, for everything from banking to booking a haircut.

Customer Service 221

Customer Service Information Pricing Insurance 221

7 Shifts

APRIL 29, 2021

For more information about eligibility, how much you can get, and what the money can be used for, read our previous post: What the American Rescue Plan Means for Your Restaurant. The SBA suggests the following to prep ahead of applications opening: Verification for Tax Information: IRS Form 4506-T , completed and signed by Applicant.

Document 370

Document Restaurant Law Brewery Point of Sale 370

7 Shifts

JANUARY 23, 2024

Sales reports, for instance, can tell restaurateurs: How many covers they're doing each day When busy times happen Which months are quieter than others This information can help you pinpoint which shifts require more staff and vice versa. With this information in hand, you can get a clearer understanding of the amount of staff you need.

Restaurant Law 418

Restaurant Law Employee Relations Tip Distribution Communication 418

Modern Restaurant Management

FEBRUARY 12, 2024

To prevent issues down the road, it's best to make sure you speak with your attorney to have all the necessary information. If the restaurant uses a third-party hosting service for its website, be sure to get record of the login information and contact information of the service provider.

Social Media 160

Social Media SEO Online Ordering Website Management 160

7 Shifts

AUGUST 18, 2021

The same goes for food preparation– if there's a delay in the kitchen, keep your guests informed! Providing Accurate Online Information. Don't leave your potential customers frustrated with inaccurate information by providing the wrong restaurant address or an old phone number. And don't make the information difficult to find.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

7 Shifts

OCTOBER 16, 2023

Your tech troubles are reduced because information automatically flows between tools. You don’t have to spend time switching platforms or hunting down and updating information more than once. When your tools are under one roof, they work as one ecosystem that functions together.

Tip Distribution 221

Tip Distribution Document Hiring Training 221

7 Shifts

OCTOBER 30, 2023

Disclaimer: The information contained in this article is general in nature and businesses should consider whether the information is appropriate to their needs. Additional resources For more information on Florida restaurant labor laws, consider these additional helpful resources: U.S. Meals (30 minutes or more) may be unpaid.

Restaurant Law 221

Restaurant Law Certification Food Safety Cash Management 221

Modern Restaurant Management

SEPTEMBER 21, 2023

Or, if you want information about another city, state, or country, you just need to enter the desired location, like “restaurants in Orlando.” Register with Google My Business : It's a free platform that allows businesses to manage their online information and appear in Google search results.

SEO 198

SEO Website Management Email Marketing Online Ordering 198

Modern Restaurant Management

JULY 28, 2022

Customer data is only one segment of the information you need for good sales insights, marketing information, and business analytics. There are three main types of information your restaurant should collect: Customer Information. Customer information is the personal information of each of your customers.

Loyalty Program 204

Loyalty Program Mobile Ordering Email Marketing Online Ordering 204

Modern Restaurant Management

FEBRUARY 13, 2024

Not only is it a critical sales tool for the franchisor, but it also gives a prospective franchisee vital insight into the franchise opportunity and help them make an informed decision to invest. Where franchisors can miss an important opportunity is in the presentation of the financial information.

Document 181

Document Franchise Franchising Point of Sale 181

Modern Restaurant Management

MARCH 6, 2024

While these are more of an entertainment experience, it is more likely that other XR-based technology (Extended Reality) like Augmented Reality be used to provide unique and improved information and improved customer experiences. Holographs can also be used for brand differentiation, creating visually striking experiences that draw customers.

Customer Experience 185

Customer Experience Entertainment Transportation Customer Service 185

Modern Restaurant Management

MARCH 22, 2024

During a recall, the biggest challenge for restaurants is getting complete, accurate information from their suppliers and passing it along to all their locations. During a recall, your team should: Gather comprehensive information. Provide the information they need to take appropriate actions. Act quickly.

Food Safety 184

Food Safety Social Media Food Supply Allergens 184

7 Shifts

NOVEMBER 23, 2023

Thanks to all the information at your fingertips, making the switch doesn’t have to be so hard. I have used phone, chat, and video call, and they have all been informative and friendly. With a bit of legwork, you can smoothly change providers to one that serves your restaurant better—without you and your staff losing your cool.

Download 221

Download Employee Relations Demo Customer Service 221

Modern Restaurant Management

SEPTEMBER 26, 2023

To prevent chargeback abuse, restaurants should ensure that they partner with delivery apps that have a policy of reviewing information before automatically granting refund requests. Account Takeover (ATO ): With ​A​TOs, social engineering is used for phishing account information from customers or drivers.

Delivery 193

Delivery Food Consumer Goods Food Order 193

Modern Restaurant Management

FEBRUARY 9, 2024

Effective communication with franchisees involves not just informing but also persuading, and for that, the message needs to be both actionable and memorable. The combination of these elements not only informs but also emotionally engages your audience. You get to their head and to their heart.

Communication 183

Communication Franchise Franchising Leadership 183

Modern Restaurant Management

JANUARY 3, 2024

This issue is primarily associated with the overwhelming amount of information that surrounds individuals today, demanding their attention. The main thing is to understand where your potential guests are looking for information about restaurants and how this process occurs. Partner with local businesses and organizations.

2024 204

2024 Social Media Customer Experience Events 204

Modern Restaurant Management

OCTOBER 20, 2023

Using this data to inform marketing efforts brought significant success. This data can help to inform improvements in restaurant marketing, customer experience and your digital presence. As restaurants look to first-party data to inform marketing techniques, they may quickly become overwhelmed by the quantity available.

Marketing 193

Marketing Loyalty Program Email Marketing Coupons 193

Modern Restaurant Management

APRIL 3, 2023

Collecting and analyzing real-time data allows operators to make more informed decisions that can optimize operations, increase efficiencies, boost revenue, reduce waste, cut costs, and drive restaurant growth. Accessing real-time data for more informed decision making.

Audits 186

Audits Food Safety Food Truck Information 186

T-Ching

JANUARY 20, 2022

The post Tea Talk; Honoring the Linage of Tea Information and Education appeared first on T Ching. Tea Talk; Remembering newsletter from 1993 on the pleasures of tea.

Education 80

Education Information 80

Modern Restaurant Management

MARCH 18, 2024

Eighty-two percent of survey participants agreed that restaurant patrons are interested in detailed information on the sources of the ingredients in menu items. ” Expect to see terms like carbon neutral and regenerative agriculture as consumers become more informed about the many aspects of nourishing and replenishing the earth.

2024 186

2024 Fast Casual Food Truck Allergens 186

Modern Restaurant Management

JUNE 5, 2023

ChatGPT, a chatbot based on GPT-3 and GPT-4 technology, can also be trained on a central database with information about local menu availability, opening hours, events, location information and more, resulting in a human-like conversation with a customer.

Dine-in 186

Dine-in Customer Service Customer Experience Inventory 186

Modern Restaurant Management

DECEMBER 4, 2023

With a virtual queuing system, notifications can be sent directly to the customer’s device to inform them of status updates, including unexpected reservation changes or the amount of time remaining until they’ll be seated. Reasonably, not knowing how long something is going to take causes unease for waiting patrons.

Customer Experience 197

Customer Experience Customer Service Technology Communication 197

Modern Restaurant Management

OCTOBER 25, 2022

That site may initiate a download of malware onto the visitor’s system,or attempt to fool the victim into giving up payment data or sensitive information in order to steal their identity. That code may lead to a website made to look like the restaurant’s and ask the visitor for their payment information to begin their order.

Online Ordering 186

Online Ordering Website Management Social Media Mobile Ordering 186

Modern Restaurant Management

JULY 25, 2023

Contrary to the fear of replacing human expertise, its true power lies in extracting invaluable information and data to aid operators and franchisors in making informed decisions. RPI is exclusive to restaurants (excluding non-essential information about school lunches, for example).

Customer Experience 167

Customer Experience Customer Service Back of House Pricing 167

Modern Restaurant Management

MAY 1, 2023

First, they typically store significant customer and employee data, including names, addresses, and credit card information. Cybercriminals use a variety of tactics to target restaurants, including: Phishing attacks : Phishing attacks involve sending fraudulent emails or messages to trick employees into providing sensitive information.

Insurance 199

Insurance Email Marketing Employee Relations Customer Experience 199

Modern Restaurant Management

APRIL 17, 2024

The survey informed us more on how and why the customer experience would falter if this pricing model were to be implemented and in turn, how restaurant operators need to prepare for the changes. Is there a way for brands to better market dynamic/surge pricing so it might be more palatable to diners?

Pricing 155

Pricing Loyalty Program Customer Experience Consumer Goods 155

Modern Restaurant Management

APRIL 19, 2024

Restaurants play a crucial role in informing patrons about the nuances of Delta 8 THC, including its potential effects and how they may differ from other cannabinoids. As the culinary world continues to explore this novel ingredient, the emphasis remains on creativity, safety, and legality.

Fine Dining 106

Fine Dining Food Safety Uniforms Innovation 106

Modern Restaurant Management

JULY 5, 2023

Customer data platform tools analyze this aggregated information and support data-driven decision making and predictive analysis for effective marketing. With the sharing of personal details and payment credentials, restaurants must prioritize data security and implement robust measures to protect customer information.

Hospitality 176

Hospitality Customer Experience Loyalty Program Customer Service 176