7 Shifts

DECEMBER 13, 2023

California has some of the strongest, most employee-friendly tip laws in the country. Jon & Vinny’s employees recently filed a class-action lawsuit against the Italian food restaurant, claiming that they shorted servers’ pay due to a murky service fee policy. It’s also more generous to employees on several points.

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

7 Shifts

AUGUST 2, 2023

Make sure to consider these key factors from both the administrative and employee perspective: Pricing: Consider whether the platform charges a flat fee (monthly or annual), a percentage of tips, or a combination of both. Do you plan on sending employee tips at the end of every day, other day, or twice a week?

Tip Distribution 195

Tip Distribution Cash Management Employee Relations Audits 195

7 Shifts

DECEMBER 6, 2023

per hour—as long as the employee’s base wage and tips combine to equal at least the full minimum wage. Employers need to be aware of the changing minimum wage in relation to tip laws: As the minimum wage changes, so do the specifics around when, whether, and how much of a tip credit the employer may take. What counts as a tip?

Tip Distribution 221

Tip Distribution Restaurant Law Employee Relations 2024 221

Modern Restaurant Management

JUNE 23, 2023

Franchise brands have many goals in common: enter a new market; attract new franchisees, employees and loyal customers; increase average unit volume (AUV); and accelerate franchise expansion strategies. Every brand has a story, and that’s what makes customers, employees and franchisees take notice, choose you and keep coming back.

Franchising 178

Franchising Franchise Marketing Social Media 178

Modern Restaurant Management

JANUARY 9, 2024

Flexible shifts and secure shifts may actually be more important than wages to some employees. An effort to maximize staffing levels by cutting shifts short or imposing last minute shifts can be very disrupting to employees’ lives. Several other tips to make your brand/restaurant a success: Tell your story and make a connection.

Employee Relations 190

Employee Relations Small Business Advertising Customer Experience 190

Modern Restaurant Management

APRIL 10, 2024

They’re using that information for myriad purposes—from effectively managing inventory to launching new menu items. The goal is to create an even faster, more frictionless experience while freeing up employees to focus on important duties, like fresh food preparation. Coffee in 2023. Data from the U.S.

2024 193

2024 2023 Loyalty Program Point of Sale 193

7 Shifts

DECEMBER 6, 2023

per hour—as long as the employee’s base wage and tips combine to equal at least the full minimum wage. Employers need to be aware of the changing minimum wage in relation to tip laws: As the minimum wage changes, so do the specifics around when, whether, and how much of a tip credit the employer may take. What counts as a tip?

Tip Distribution 195

Tip Distribution Restaurant Law Employee Relations 2024 195

Modern Restaurant Management

SEPTEMBER 13, 2022

Restaurants are filling up again, but hiring and retaining employees in the midst of a national workforce shake-up remains an uphill battle. Hiring initiatives like raising wages, highlighting workplace culture, and introducing employee referral programs are being utilized across the industry. Reevaluate Your Retention Strategy.

Hiring 209

Hiring Employee Relations Leadership Restaurant Law 209

7 Shifts

MARCH 16, 2020

Restaurant owners and operators are encouraged to review the online resources their state and local health departments have provided for the latest information about COVID-19 in their community, and take extra precautionary steps in the workplace to protect the safety and wellbeing of staff and guests. Accept all sick requests.

Management 369

Management Management Employee Relations Kitchen Safety 369

Modern Restaurant Management

MAY 1, 2023

First, they typically store significant customer and employee data, including names, addresses, and credit card information. Cybercriminals use a variety of tactics to target restaurants, including: Phishing attacks : Phishing attacks involve sending fraudulent emails or messages to trick employees into providing sensitive information.

Insurance 199

Insurance Email Marketing Employee Relations Customer Experience 199

Modern Restaurant Management

JUNE 9, 2021

While our team is extremely excited about seeing each other in person, as a business owner, it‘s my responsibility to ensure we’re being safe, following appropriate CDC guidelines, and making the best decisions to protect our employees. Further, the Rockefeller Foundation found that 44 percent of 1,339 U.S.

Employee Relations 209

Employee Relations Management Management Insurance 209

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

NOVEMBER 29, 2022

Or employees haven’t been properly (and regularly) trained. Increased waste (and related costs ). Inaccuracy leads to more waste and related expenses since your team will need to toss the incorrect order and remake it correctly. All too often, restaurants are fumbling on that basic principle. Shift that mindset.

Ordering 223

Ordering Employee Relations Online Ordering Customer Service 223

Modern Restaurant Management

AUGUST 10, 2022

As the lower range of this age group is still in school, they haven’t had as much work experience or job-related training as those in their early 20s. Some of the main contributing factors to summertime work-related injuries in young workers in the restaurant industry include: Less Experience. Physical and Mental Attributes.

Employee Relations 173

Employee Relations Restaurant Law Food Safety Equipment 173

7 Shifts

FEBRUARY 11, 2020

Disclaimer: The information contained in this article is general in nature and businesses should consider whether the information is appropriate to their needs. per hour for employers with more than 500 employees worldwide. For businesses with 500 or fewer employees worldwide, minimum wage is $15.75.

Restaurant Law 312

Restaurant Law Employee Relations Download Article 312

Modern Restaurant Management

OCTOBER 15, 2021

Restaurants are feeling an unprecedented churn as they face staffing shortages, implement new SOPs, keep up with city, state, and national regulatory agencies and ever-evolving pandemic information – while also running their business and keeping everyone safe. Many restaurant leaders are feeling relentless pressure. Minimize Risks.

Food Safety 193

Food Safety Audits Employee Relations Training 193

Lavu

FEBRUARY 14, 2024

This seamless integration between sales and inventory management means you can instantly identify which liquors or food items are your best sellers, helping you make informed decisions about what to stock up on. Related: Customization is King: Using POS Systems with Open APIs 2. Related: How Much Do POS Systems Cost?

POS 164

POS Bar Point of Sale Front of House 164

Modern Restaurant Management

DECEMBER 5, 2022

On the other side of the coin, restaurant employees would only need to manage one consolidated ordering and payment process and would have more bandwidth to deliver the experience each customer desires. The value of a universal payment system could improve employee experiences. The possibilities are truly endless.

Loyalty Program 224

Loyalty Program Mobile Ordering Employee Relations Customer Experience 224

Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. However, many have since discovered that digitizing their workforce operations empowers employees. Embracing Digital Transformation. Meeting New Expectations.

Cash Management 209

Cash Management Employee Relations Recruiting Healthcare 209

Modern Restaurant Management

FEBRUARY 14, 2023

Fewer employees have carried the burden of prepping, cooking, and serving food while working to keep guests safe. This influx of new employees means that restaurant brands will need to build (and reinforce) cultures of excellence. Leverage new employees’ tech expertise. Reduce employee turnover.

Food Safety 186

Food Safety Kitchen Safety Loyalty Program Employee Relations 186

7 Shifts

JULY 29, 2020

According to data from 350,000+ restaurants that use 7shifts, while overall shifts being scheduled are still sitting 24% below pre-COVID levels, shifts for delivery-related roles have increased 38%. When hiring restaurant employees, it’s also important to find staff that will take these measures seriously.

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

Modern Restaurant Management

AUGUST 4, 2022

Acclimate employees to hot conditions over 7 to 14 days. Train employees to spot signs and symptoms of heat-related illnesses. Train employees on first aid procedures and when it’s time to contact emergency services. Train employees on the cause of heat stress and ways to reduce these risks.

Kitchen Safety 186

Kitchen Safety Employee Relations Restaurant Law Download 186

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Employee turnover rate. Labor cost includes all labor-related categories: Employees, both hourly wages and salaries. Employee Turnover Rate. What is employee turnover rate?

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

OCTOBER 5, 2020

No matter where the returning employee works, as an employer, you must protect all of your employees, guests, and vendors. It’s critical to take necessary precautions to help ensure all are protected when employees return to work. In addition, you can educate employees about the risks associated with travel plans.

Employee Relations 216

Employee Relations Uniforms Restaurant Law Travel 216

Modern Restaurant Management

JUNE 25, 2020

As the fight against COVID-19 continues, more of those same restaurants have started considering—and even implementing—new plans for welcoming employees and customers back for in-person dining. Unexpected downtime, when paired with a swift return to work, can present new risks to restaurant employees.

Employee Relations 216

Employee Relations Customer Experience Communication Training 216

Modern Restaurant Management

OCTOBER 6, 2023

For instance, if an employee forgets to turn off the oven at the end of a shift, IoT sensors can detect this and automatically shut it off, notifying the restaurant’s manager when it does so. Employ analytics tools to derive actionable insights from the data and make informed decisions based on this information.

Food Safety 198

Food Safety Operations Management Management 198

Modern Restaurant Management

JANUARY 27, 2022

The restaurant industry is still dealing with pandemic-related issues, including supply chain disruptions, new COVID variants and surging cases, labor shortages, rising prices, and a shift in consumer demand. Make food safety and customer reassurance a priority to create a brand that customers (and employees) trust and support.

Kitchen Safety 208

Kitchen Safety Food Safety Audits Food 208

Modern Restaurant Management

JANUARY 7, 2021

Every restaurant business needs some form of an employee handbook. It should serve as a guide for your employees to reference on an ongoing basis. Sick leave policies and PTO are among the employee handbook items that may need to be changed this year. You can codify what works into a policy moving forward.

Employee Relations 204

Employee Relations Restaurant Law Information Reference 204

Restaurant365

JANUARY 11, 2022

A step up is a manual manager log that prompts managers for the information the next manager will need. But then, it’s incumbent upon the latest shift manager to read through this information to determine what’s important. Communicating this jumbled information up to above store operators can be challenging.

Management 158

Management Management Employee Relations Communication 158

Modern Restaurant Management

DECEMBER 8, 2023

These applications are numerous, but generally fall into one of four categories: Supply chain optimization Decision models Personnel-related applications (e.g., Before we discuss the cybersecurity challenges, it’s important to note there will be other, non-security-related challenges with the rapid adoption of A.I.

Front of House 114

Front of House Back of House Employee Relations Supplies 114

Modern Restaurant Management

DECEMBER 15, 2021

Expert food preparation results in appealing and delicious dishes, employee training reduces errors that can increase wait times and proper warewashing keeps plates, glasses and utensils spotless. Implementing the latest tools of the trade can simplify tasks for employees and help restaurants wow diners. A Window into Warewashing.

Kitchen Safety 199

Kitchen Safety Front of House Food Safety Equipment 199

Modern Restaurant Management

MAY 15, 2020

Now is the time for restaurant employers to develop a plan to address both the legal and practical considerations for safely returning employees to work. What if employees refuse to work because of fear of exposure to COVID-19? Recalling Furloughed or Laid Off Workers.

Employee Relations 182

Employee Relations Restaurant Law Document Equipment 182

Next Restaurants

AUGUST 17, 2022

It means affirming as a genuine entity to deceive recipients into exposing confidential information. Perform Background Checks on Employees. More than a third of cybersecurity attacks happen from current employees and it takes an average of 200 days before the attack is even discovered. Never Open Suspicious Email Attachments.

Email Marketing 152

Email Marketing Certification Employee Relations Online Ordering 152

Modern Restaurant Management

NOVEMBER 5, 2021

On Thursday November 4, 2021, the Department of Labor’s Occupational Safety and Health Administration (OSHA) announced a new Emergency Temporary Standard (ETS) that requires employers with 100 or more employees to ensure that each of their employees is either (i) fully vaccinated, or (ii) tests negative for COVID-19 on at least a weekly basis.

Employee Relations 193

Employee Relations Document Hospitality License 193

Restaurant365

JANUARY 11, 2022

A step up is a manual manager log that prompts managers for the information the next manager will need. But then, it’s incumbent upon the latest shift manager to read through this information to determine what’s important. Communicating this jumbled information up to above store operators can be challenging.

Management 142

Management Management Employee Relations Communication 142

7 Shifts

MAY 15, 2020

The following is based on information gathered by Ogletree Deakins. Some Alaskan regions may have their own provisions around employee health screenings. Face coverings: Face coverings are required to be provided by employers and worn by employees. CFCs when employees are in direct contact with customers or the public.

Document 347

Document Employee Relations Reference Travel 347

Modern Restaurant Management

NOVEMBER 1, 2023

According to the National Floor Safety Institute (NFSI), more than three million food service employees and one million guests are injured as a result of slip-and-fall accidents annually. Keep everyone well-informed of the schedule throughout each shift. Maintain clean working areas.

Food Safety 186

Food Safety Employee Relations Restaurant Law Audits 186