Goliath Consulting

DECEMBER 12, 2020

COVID-19 has been a powerful driving force for AI tech particularly in this industry, as stay-at-home orders, social distancing and other safety measures forced operators to rethink how they interact with their staff and guests. Cameras will also allow restaurants to serve customers in a touchless environment. Touchless Service.

2021 167

2021 Kitchen Safety Food Safety Loyalty Program 167

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date.

2020 149

2020 Guest Recovery Kitchen Safety Online Ordering 149

Black Box Intelligence

SEPTEMBER 13, 2021

To drive your growth rate higher, implement marketing and social media tactics that will help you win over new guests or find ways to get current guests to come in more frequently. With delivery and drive-thru, you can serve those customers you have to turn away because your dining area is too packed. Average Check.

Guest Recovery 80

Guest Recovery Point of Sale 2021 Fast Casual 80

Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. Sales Momentum Reversal. percent during the month, a drop of 2.1 Traffic growth was -5.4

2021 131

2021 Fast Casual Mobile Ordering Social Media 131

Modern Restaurant Management

JULY 30, 2021

When life presents unexpected expenses, such as urgent car or home repairs, an emergency fund can help keep families afloat, and prevent them from taking on debt or missing payments. Our team can’t wait to serve the best burritos in town!” ” The brand's franchising program has led to 69 locations across 12 states.

Franchise 191

Franchise Franchising Fast Casual Point of Sale 191

Modern Restaurant Management

AUGUST 16, 2021

restaurant recovery is underway, but it will take time for it to return to pre-pandemic levels fully,” said David Portalatin, NPD food industry advisor and author of Eating Patterns in America. The restaurant industry has made progress restaffing, but job recovery for the industry is lagging the overall economy. “The U.S.

2021 177

2021 Guest Recovery 2019 Loyalty Program 177

Modern Restaurant Management

SEPTEMBER 23, 2020

Restaurants have been pivoting to reach and serve customers in new ways, and retailers have been seeing the lines blur between brick and mortar and e-commerce. OpenTable will recommend which actions restaurants can take like running a marketing campaign or managing guest reviews to help them grow their business. ” Tastewise Data.

Serving 167

Serving White Paper Food Recycling 167

EATER

DECEMBER 6, 2022

Pastry team Keaton Vasek and Michael Werrell serve lemon and African blue basil cake with sherbet that looks enough like the grocery-store kind to confound and charm when a spoonful tastes like summer-fresh melon. These aren’t B sides, they’re totally new hits. Hillary Dixler Canavan. Meghan McCarron.

2022 98

2022 Fine Dining Dine-in Food Truck 98

Modern Restaurant Management

JUNE 24, 2020

“This new feature helped us keep our doors open and continue serving our customers during the recent downturn,” he said. “We are putting our network to work to help 50 million businesses globally not only survive, but also to thrive, along with the communities they serve.” 'Travel Safe' Tools.

Guest Recovery 210

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 210

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 184

Food Safety Mobile Ordering Online Ordering Kitchen Safety 184

Modern Restaurant Management

DECEMBER 31, 2020

Now in its 13th edition, the report is compiled from extensive year-long research and intended to serve as a guide to help operators prepare for the coming year. Chinese American food presents an opportunity for reinvention, offering people the tastes they know and love but with a bit more transparency to ingredients and where they come from.

2021 198

2021 Hotels Airlines Guest Recovery 198

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020 148

2020 Fast Casual Food Safety Guest Recovery 148

Modern Restaurant Management

APRIL 7, 2020

The CARES Act just isn’t enough to ensure we’re able to serve our communities and build our local economies. Gift card purchases, in particular, serve as much needed microloans to help operators pay their rent, continue to pay employees and fund benefits like healthcare, as well as fund other critical expenses.

Tip Distribution 131

Tip Distribution Healthcare Hospitality Food Supply 131

Modern Restaurant Management

FEBRUARY 17, 2021

Although mandated dine-in restrictions have held back all restaurant segments, particularly full service, consumer demand for restaurant meals and the ability to serve the demand with a host of off-premises services, like digital ordering, delivery, drive-thru, and carry-out, are the silver linings that enable the industry to persevere.

2021 185

2021 Mobile Ordering Loyalty Program Download 185

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. Barb also served on the Operations Advisory Committee for Del Taco. The Awards are one of these programs.”

Food 137

Food Tip Distribution Guest Recovery Food Safety 137

Modern Restaurant Management

FEBRUARY 14, 2020

The brand recently launched its philanthropic arm – aptly named the Game On Foundation – to support youth sports facilities in the communities it serves. “Providing a sense of community is a top priority in every market we serve,” said Brandon Landry, who founded Walk-On’s in 2003.

Back of House 109

Back of House Hotels Leadership Design 109

Modern Restaurant Management

NOVEMBER 17, 2020

Among the highlights: Online Ordering sales of pizza (+9 percent), burgers (+10 percent), and fried chicken (+5 percent) were up from last year, but the largest trend in online ordering was sandwiches and wraps as guests give up on slapping bread together at home and restaurants pivot to menu items that travel well. Restaurant trends.

2020 118

2020 Mobile Ordering Online Ordering Merchandise 118

Modern Restaurant Management

OCTOBER 29, 2020

All meals are equipped with an added layer of health and safety – with Flippy ROAR serving as a contactless, automated solution with NSF International certification, a trusted industry organization providing standard testing and registration for commercial foodservice equipment and nonfood compounds. In total, approximately 14,580 lbs.

Online Ordering 120

Online Ordering Customer Service Seasonal Menu Food Order 120

Modern Restaurant Management

AUGUST 28, 2020

KitchenAid brand presents "A Woman's Place," a documentary short, now streaming on Hulu, place clip at top. As part of the effort, KitchenAid is partnering with JBF to create more possibilities in the kitchen for culinary professionals as they face a difficult recovery. 'A Woman's Place' on Hulu.

Allergens 112

Allergens Kitchen Safety Guest Recovery Customer Service 112

Modern Restaurant Management

FEBRUARY 28, 2020

Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences. With the ability to cover and heat all areas, AQUAlounge will ensure a comfortable guest experience while sipping cocktails, dining or relaxing on the water.

Coaching 123

Coaching Point of Sale Customer Experience Retail 123

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis.

Fast Casual 122

Fast Casual Casual Menu Mobile Ordering 122

Modern Restaurant Management

DECEMBER 4, 2020

” The Long Road to Recovery. Asia Center for Tourism and Hospitality Research, the road to recovery could still be a long one. Plus, they have already been equipped with advanced self-ordering technologies before COVID hit, which will serve them well to satisfy customers’ needs post the pandemic,” Lu added.

Loyalty Program 112

Loyalty Program Fast Casual Online Ordering Consumer Goods 112

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity. Collected and distributed 3 times per week.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Through a QR code, guests can easily scan the code and join the waitlist through Yelp. Pre-COVID, companies provided food to employees and guests for meetings, events, or as a perk.

Food Safety 106

Food Safety Customer Experience Website Management Employee Relations 106

EATER

JANUARY 18, 2022

There’s the Korean-born opera singer in Buenos Aires serving japchae con carne, the pizzaiolo baking wild-yeasted pies on a Berkshires farm, the self-proclaimed first Arab pitmaster smoking Texas-style brisket in Dubai, and the photographer plating omakase picnics on a golden Malaysian rice paddy. Why now: Guadalajara is the new Mexico City.

2022 109

2022 Fine Dining Tourism Food Truck 109

Modern Restaurant Management

JUNE 8, 2020

In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. Recovery Roadmap. Southern Glazer’s Wine & Spirit s is offering a Hospitality Industry Recovery Strategy Roadmap for on-premise businesses. PPP Goes Flexible.

Guest Recovery 132

Guest Recovery Food Safety Employee Relations Mobile Ordering 132

Modern Restaurant Management

JULY 1, 2021

The study also intends to find a potential solution for solving these challenges, especially considering the nature of job for restaurant workers –– unlike their desk-bound peers sitting at HQ offices, these are frontline heroes constantly on the go serving customers or busy prepping in the back kitchen. Paytronix Systems, Inc.,

2021 115

2021 Loyalty Program Mobile Ordering Consumer Goods 115

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. This is encouraging for restaurants, especially as only about 8 percent of respondents said that guests will be very unwilling. Restaurant Adaptation.

2020 214

2020 Mobile Ordering Hotels Food Safety 214

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. Full-Service: Service Guest Sentiment Improved in Q3. Powered by Black Box Guest Intelligence. Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

MAY 5, 2020

With the strategic and financial backing Jay and his team bring, we will continue to focus on key operational initiatives to improve guest experience, menu development, and focus on the growth of our brand. ” America's Recovery Fund. A broad-based, efficient recovery fund is the best path forward.

Guest Recovery 101

Guest Recovery Food Safety Loyalty Program Point of Sale 101

Modern Restaurant Management

OCTOBER 15, 2019

“This is something we were expecting given the underlying relentless erosion of guest counts and the fact that the industry was headed towards tougher previous year sales comparisons as we went into the second half of 2019,” said Victor Fernandez, vice president of insights and knowledge for TDn2K. percent during the same period.

2019 69

2019 Point of Sale Small Business Consumer Goods 69