Modern Restaurant Management

APRIL 18, 2025

It’s about taking friction out of operations—so staff can spend more time focused on hospitality, not paperwork. AI Is the New Secret Sauce in Restaurant Operations First, let me take a moment to say – AI isn’t just ChatGPT or image generation. This isn’t about replacing people with machines.

Airlines 435

Airlines Hospitality Waste Food Order 435

Modern Restaurant Management

OCTOBER 22, 2024

Even if these were unintentional, this individual would still be subject to fines and a loss of trust with staff. When restaurant owners get it wrong, it could lead to fines, broken trust among employees—as with the examples above—and even jail time for more egregious violations.

Restaurant Law 333

Restaurant Law Tip Distribution Fine Dining Insurance 333

Culinary Cues

JANUARY 26, 2025

The next time you walk through your local supermarket, butcher shop, fish market or bakery, take a moment to think about this. Putting aside the challenge of bird flu and the work and demands surrounding the care of animals, cost of feed, and process of harvesting and preparing eggs for market even at todays price this works out to around $.50

Food 446

Food Hotels Fine Dining Agriculture 446

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. The question now becomes – how to make sense of that data and use it to elevate the dining experience. The question now becomes – how to make sense of that data and use it to elevate the dining experience.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

JANUARY 22, 2025

Enhanced Visualization for Stakeholders : 3D modeling lets tools like BIM take stakeholders inside a virtual, 3D version of the redesigned space. How Design Technology Improves Space and Guest Experience Every square foot counts when redesigning a fast-casual eatery or a fine dining venue.

Design 221

Design Technology Fine Dining Fast Casual 221

Modern Restaurant Management

SEPTEMBER 27, 2023

Guests are dining out more often than last year and and rewarding great service, with the highest tips at bars and fine dining restaurants, according to hospitality industry data from Lightspeed Commerce Inc. percent) and fine dining restaurants (19.9 percent year-over-year at fine dining and 3.53

Fast Casual 493

Fast Casual Fine Dining Employee Relations Customer Service 493

Modern Restaurant Management

APRIL 17, 2025

"Pre-pandemic, only fine dining establishments typically used tools like prepayments or deposits. When issues are identified, we take additional steps to trace and identify other reservations connected to these known problematic users. The pandemic forced the restaurant industry to seek out digital solutions for operations.

Reservations 251

Reservations Fine Dining 2024 2023 251

Modern Restaurant Management

APRIL 24, 2025

Mother’s Day reigns queen as the largest dining-out holiday of the year, with Americans projected to spend around $35.7 Music Drives Dining Performance Music is the invisible host. As we delve deeper into the dynamics of special occasion dining, let’s now explore who is heading out to celebrate Mother’s Day.

License 252

License Fine Dining Customer Experience Dine-in 252

Modern Restaurant Management

OCTOBER 11, 2021

Whether you’re serving gourmet food in a fine dining establishment or flipping burgers next to the local university, there’s going to be an audience that works best for your business. When you take these factors into consideration, you can find the customers most likely to be interested in your restaurant.

Marketing 492

Marketing Food Truck Fine Dining Fast Casual 492

Modern Restaurant Management

SEPTEMBER 23, 2020

Businesses have been forced to pivot away from on-premises dining to offer on-line ordering and take-out services. Whether fine-dining or fast casual, great service now revolves around the customer experience you bring to every interaction. The more you can integrate the better.

Customer Experience 598

Customer Experience Customer Service Fast Casual Mobile Ordering 598

Culinary Cues

FEBRUARY 5, 2025

Every restaurant and restaurateur are struggling to figure it out how am I going to make this work? Customers are becoming more discerning about value and anxious about the price of a meal (from quick service to fine dining). Theres plenty of fear and loathing going on in the restaurant business. Is the experience in jeopardy?

Fine Dining 242

Fine Dining Food Supply Customer Service Recruiting 242

Modern Restaurant Management

FEBRUARY 11, 2020

The premiumization of tea is a natural extension to what has been taking place in fine wine, specialty coffee, craft spirits and beer over the past several decades. Really, wherever food and beverage has an intentional focus on quality and customer experience, fine tea has a rightful place – just like wine and craft beverages.

Fine Dining 576

Fine Dining Hotels Consumer Goods Beverage 576

Modern Restaurant Management

NOVEMBER 1, 2022

Restaurant guests in cost-saving mode are eating out less and more conscious of menu prices, according to Restaurants: Consumer Trends Fall 2022/Winter 2023 a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. “Unique offerings to help separate from the competition may be helpful.

Fine Dining 473

Fine Dining Seasonal Menu Social Media 2022 473

Modern Restaurant Management

FEBRUARY 13, 2025

This Valentine's Day edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining and gifting trends including the importance of experience. Restaurants saw 41 percent more transactions The busiest dining hour? percent of all bookings for Valentine’s Day so far this year, up from 7.2

2024 221

2024 Fine Dining Book Reservations 221

Modern Restaurant Management

APRIL 9, 2024

A chief reason is due to caution or uncertainty exhibited by conscious consumers, with 48 percent saying they are taking the ‘wait and see’ approach and holding back on spending in 2024. Moving to Multichannel Dining Experiences Dining out is… back? So, what’s the solution?

2024 508

2024 Mobile Ordering Front of House Back of House 508

Modern Restaurant Management

MARCH 25, 2024

Aguillard and Smith are also passionate about lifting up the next generation of chefs and have mentored successful chefs including Serigne Mbaye (Dakar) and Tom Branighan (MaMou) as they set out to open their own restaurants. To learn more about operations at Saint-Germain, Modern Restaurant Management (MRM) magazine reached out to Smith.

Fine Dining 221

Fine Dining Seating Restaurant Law Small Business 221

EATER

MARCH 27, 2025

population that dined out at least once in the past month, hoping to better understand how Americans are approaching dining out in this new era. Eater readers are a bit of an outlier here, with users being just as likely to plan a new dining experience the same day (22 percent) as a week ahead of time (21 percent).

Social Media 237

Social Media Fine Dining Online Ordering Dine-in 237

ChowNow

MARCH 21, 2025

Without a well-defined target market, restaurants risk wasting resources on strategies that dont connect and menu offerings that dont selltrying to appeal to everyone, but standing out to no one. Key customer factors that influence dining preferences, from demographics to behavior. Lets get started and find your target audience.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Goliath Consulting

NOVEMBER 13, 2024

Here’s a look at the food trends that will capture our taste buds and redefine dining in 2025. Tamarind Takes the Spotlight Tamarind, named the flavor of the year by McCormick & Company, is poised to become a star ingredient in 2025. This bold flavor fusion will become a staple, offering a fresh twist on classic treats.

2025 243

2025 Food Email Marketing Fine Dining 243

Modern Restaurant Management

APRIL 6, 2022

And Indoor Air Quality (IAQ) solutions represent a vital component to generate revenue for restaurants by filling up dining tables with customers who feel safe and confident. The fact is that In the future guests will take a much more proactive approach in choosing where they will go based on the IAQ. Measures and Use Cases.

Fine Dining 495

Fine Dining Customer Service Kitchen Safety Employee Relations 495

Modern Restaurant Management

JULY 10, 2024

And yet, the diner who walks out with your logo beer mug is damaging your restaurant’s bottom line. After a guest thief takes what they want, the restaurant must purchase replacements and eventually report the thefts to their insurance company, which in the long run will raise their premiums, creating another drag on profitability.

Back of House 491

Back of House Fine Dining Take-out Social Media 491

Culinary Cues

APRIL 14, 2025

He ran a restaurant in Tijuana where out of necessity one night, he put together the famous salad with the ingredients on hand. The dish was elevated to an entirely different level as the guest became the most important person in the dining room during the process. As is the case with Caesar Salad, the story sells.

Fine Dining 339

Fine Dining Seasonal Menu Travel Presentation 339

Modern Restaurant Management

SEPTEMBER 2, 2020

Outdoor dining is still top of mind as owners want to keep employees and customers safe and have questions about maintaining outdoor spaces in inclement weather. Modern Restaurant Management (MRM) magazine reached out to Rick Camac, dean of restaurant and hospitality management, at Institute of Culinary Education, for his expert advice.

Outdoor 508

Outdoor Fine Dining Dine-in FOH 508

Modern Restaurant Management

JANUARY 15, 2021

Given that many are not yet comfortable dining out, restaurant businesses are struggling to make ends meet. Fine-dining restaurants are often famous for their chef’s signature dishes. I f your restaurant is open for dine-in services, then you can lure your loyal customers using promotional offers.

Social Media 527

Social Media Loyalty Program Food Safety Fine Dining 527

Modern Restaurant Management

SEPTEMBER 22, 2020

There’s also the call-us-when-you-get-here model, where the order scoots out just in time to be dropped through a rear window or popped trunk. It was a convenience added to the playbook to assist customers with difficulty getting out of their car or to keep larger orders from blocking up a drive thru.

Kitchen Safety 590

Kitchen Safety Food Safety Customer Experience Food Order 590

7 Shifts

OCTOBER 12, 2022

Find the full guide to restaurant tip outs here. Tip Out Methods and Systems. Possibility of an uneven tip out and wage gaps. Full-service restaurant, fine dining. Takes away a considerable portion of server's share requiring higher hourly wages. Percentage-based tips outs. Comparison table.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

Modern Restaurant Management

SEPTEMBER 3, 2020

The normalcy of customers coming in the doors for a night of dining or even a casual lunch feels like a vision of the distant past. As much as complete closures and stay-at-home orders have harmed the restaurant industry, reopening has come with fits and starts, presenting a new litany of obstacles for dining establishments to overcome.

Fine Dining 502

Fine Dining Restaurant Law Outdoor Food Truck 502

Modern Restaurant Management

JULY 12, 2022

With deep roots in the restaurant industry, we’ve worked with our clients to test a number of strategies to take on Restaurant Week as an opportunity to attract new customers. Following the pandemic, fine dining and table service restaurants are embracing loyalty programs now more than ever. But don’t stop there.

Loyalty Program 558

Loyalty Program Online Ordering Point of Sale Customer Experience 558

ChowNow

MAY 23, 2025

A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. Thats what you actually take home. You can pull in millions of dollars a year and still struggle to stay open if your costs are out of control. Without it, one bad month can wipe out three good ones.

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

ChowNow

MARCH 7, 2025

When used strategically, customer data can help you personalize marketing, streamline operations, and create a better dining experience for your guests. The more you understand your customers, the better you can fine-tune your marketing and pricing strategies. Or adjust your staffing schedule based on peak ordering times?

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Modern Restaurant Management

DECEMBER 22, 2020

As operators begin to firm up plans for the new year, they should keep in mind the wants and needs of their guests and take the lessons they’ve learned this year to prep themselves for what’s next to drive future success. Personalized Dining is the Future.

2021 474

2021 Fine Dining Online Ordering Travel 474

Culinary Cues

JANUARY 20, 2024

There’s a reactionary movement that I keep seeing in restaurants; a movement that assumes the answer to the restaurant bottom line is to take more and give less or give too much to justify raising prices. This is compounded when a restaurant doesn’t even take bread seriously. Help them out.

Fine Dining 449

Fine Dining Back of House Food Truck Pricing 449

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. It turns out that tech aversion isn’t age-related. Grubhub and its subsidiaries came in at 14 percent of U.S.

Online Ordering 472

Online Ordering Management Point of Sale Management 472

Modern Restaurant Management

AUGUST 16, 2021

They remind us not only that there are great people out there, but also that many of them work for us! When the chef and general manager found this out, they immediately jumped into action. They showed her how to clean the affected area and change her bandages, and they made sure she was taking her medication properly.

Front of House 520

Front of House Cash Management Back of House Hiring 520

Modern Restaurant Management

OCTOBER 26, 2022

"The Menu" hits the screens next month and chefs are already dishing about the black comedy focused on fine-dining. Personally, the end goal for me is to spend more time having “fine dining” experiences and visiting Michelin star restaurants. .” Here are what some shared with us.

Fine Dining 442

Fine Dining Social Media Dine-in Travel 442

Modern Restaurant Management

MAY 7, 2021

We’ve been crayon pros for over 30 years, ever since we started partnering with the fast-growing casual dining restaurant chains of the 90s. Read on to learn more about crayons—the unsung heroes of casual dining. Crayons have an important role to play in giving families the feel-good dining experiences they crave.

Fast Casual 493

Fast Casual Fine Dining Casual Consumer Goods 493

Culinary Cues

DECEMBER 28, 2021

You take time to sanitize your area, firmly place a cutting board on a damp towel to keep it from slipping, draw your knives across a wet stone while honing their edge, and quickly jotting down a prep list for the next hour. You take a deep breath and smile knowing that this is where you belong, this will be a magical day.

Kitchen Safety 473

Kitchen Safety Front of House Fine Dining Back of House 473