Culinary Cues

FEBRUARY 5, 2025

Customers are becoming more discerning about value and anxious about the price of a meal (from quick service to fine dining). The restaurant has been, is, and hopefully will remain a special place for gathering, celebrating, relaxing, learning about, and enjoying the work of the chef and mixologist.

Fine Dining 242

Fine Dining Food Supply Customer Service Recruiting 242

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. The question now becomes – how to make sense of that data and use it to elevate the dining experience. The question now becomes – how to make sense of that data and use it to elevate the dining experience.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

APRIL 17, 2025

"Pre-pandemic, only fine dining establishments typically used tools like prepayments or deposits. Additionally, in partnership with Resy, we support policies and legislation to protect restaurants and diners against reservation scalping by creating a more transparent and equitable dining landscape.

Reservations 251

Reservations Fine Dining 2024 2023 251

Culinary Cues

FEBRUARY 18, 2025

It makes no difference the type of restaurant or your price point exceptional can be found in everything from a hot dog to caviar it is an over-riding attitude and a level of commitment to being great at what you do. It will stand out as truly special. Your choice, your decision, your reputation. Why not choose to be exceptional?

Fine Dining 238

Fine Dining Small Business Customer Experience Equipment 238

ChowNow

MARCH 7, 2025

Think about it: What if you could automatically send a special offer to a customer who hasnt ordered in a while? When used strategically, customer data can help you personalize marketing, streamline operations, and create a better dining experience for your guests. Or adjust your staffing schedule based on peak ordering times?

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Modern Restaurant Management

FEBRUARY 13, 2025

This Valentine's Day edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining and gifting trends including the importance of experience. Restaurants saw 41 percent more transactions The busiest dining hour? However: 41 percent said they planned to dine at home instead of dining out.

2024 221

2024 Fine Dining Book Reservations 221

Modern Restaurant Management

NOVEMBER 1, 2022

Restaurant guests in cost-saving mode are eating out less and more conscious of menu prices, according to Restaurants: Consumer Trends Fall 2022/Winter 2023 a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. “Unique offerings to help separate from the competition may be helpful.

Fine Dining 473

Fine Dining Seasonal Menu Social Media 2022 473

EATER

MARCH 27, 2025

population that dined out at least once in the past month, hoping to better understand how Americans are approaching dining out in this new era. Eater readers are a bit of an outlier here, with users being just as likely to plan a new dining experience the same day (22 percent) as a week ahead of time (21 percent).

Social Media 225

Social Media Fine Dining Online Ordering Dine-in 225

Culinary Cues

JANUARY 20, 2024

There’s a reactionary movement that I keep seeing in restaurants; a movement that assumes the answer to the restaurant bottom line is to take more and give less or give too much to justify raising prices. A menu should thus be designed and priced to make those items seem essential.

Fine Dining 449

Fine Dining Food Truck Back of House Pricing 449

7 Shifts

NOVEMBER 25, 2024

There will *always *be something your staff can do to enhance a patron’s dining experience. It’s about walking the fine line between making your customers feel valued and blowing off customers who are waiting to be helped. It’s important to educate your staff about the correlation between productivity and profit.

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

Modern Restaurant Management

JULY 10, 2024

Among the reasons restaurants fail (poor location, inadequate marketing, lack of staff and inventory control, uninspired menu, unreasonable pricing), customer theft is rarely on the radar. ” Some restaurateurs consider this the price of doing business – even a form of marketing.

Back of House 491

Back of House Fine Dining Take-out Social Media 491

7 Shifts

OCTOBER 28, 2024

For dining establishments that rely on in-person traffic, a simple way to track new customers is by asking them directly when they place an order or through digital receipts that prompt a brief survey. Instead of casting a wide net with generic ads, use targeted marketing to reach the people most likely to dine at your restaurant.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

Modern Restaurant Management

OCTOBER 13, 2022

Rising inflation has impacted businesses for the better part of the year, leading many to modify their menus and increase prices in the face of higher ingredient costs. But restaurants face a fine balance in increasing costs, as customers are also impacted by the realities of inflation.

Technology 450

Technology Loyalty Program Mobile Ordering Download 450

Culinary Cues

JANUARY 23, 2021

The baseline formula for determining selling price using an acceptable food cost percent of 30% would be: SELLING PRICE SP) = PLATE COST (PC)/FOOD COST %(FC%). If we use the same baseline formula for determining selling price: SP = $13.00 /.30. SP = $26.00 (A price that guests would be more willing to swallow).

Point of Sale 450

Point of Sale Front of House Back of House Customer Experience 450

Modern Restaurant Management

FEBRUARY 7, 2023

Running a successful, finely-tuned takeout operation is a complex and challenging endeavor no longer relegated to businesses basing their models primarily on delivery sales. Additionally, keeping your website up to date and properly synced with each app can avoid price discrepancies and confusion.

Delivery 492

Delivery Front of House Back of House Fine Dining 492

ChowNow

FEBRUARY 28, 2025

Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. Phone orders are prone to human errormisheard items, incorrect addresses, and unclear special requests are all common issues with manual order taking. You get fewer mistakes, and customers get faster service.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

ChowNow

MAY 9, 2025

This doesnt mean cutting corners and sacrificing the customer experience; its about knowing where your money is going, spotting leaks early, and fine-tuning whats already working. Create specials that use the raw materials you already have in-house or seasonal ingredients you can buy at the best market price.

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

Culinary Cues

DECEMBER 11, 2023

Long before the restaurant chains of today, decades prior to the birth of fine dining, experience dining, and molecular gastronomy, there were neighborhood cafes that were part of small communities across the country. Surely, I thought, a successful restaurant is built on food quality, efficient service, and fair pricing.

White Paper 411

White Paper Hospitality Fine Dining Reference 411

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Culinary Cues

APRIL 26, 2020

It matters not whether you are selling a Wagyu beef tenderloin or a fried chicken sandwich – what is essential is that your product is so good, so well prepared, so special that customers look at it, smell it, and take that first bite followed by a pause of surprise and a response that begins with “WOW”! Convenience is the name of the game.

Guest Recovery 410

Guest Recovery Kitchen Safety Customer Service Food Safety 410

7 Shifts

OCTOBER 10, 2019

Halloween Specials and Menu Ideas for Restaurants and Bars ????? New spooky food and drink specials Unique, Halloween-themed food and drink specials are one of the most common ways bars and restaurants can spookify their business. Here are a few ideas for Halloween restaurant specials to offer this holiday season.

Specials 231

Specials Bar Seasonal Menu Events 231

Restaurant Business

JUNE 5, 2025

He reportedly pled guilty to a charge of simple battery and was ordered to undergo substance abuse testing, complete a violence program and pay fines. In 2017, he was arrested in Chicago on charges of assaulting his ex-wife and a business partner, according to Eater Chicago. Premium Financing Is Chilis as cheap as McDonalds?

Fast Casual 143

Fast Casual Leadership 2025 Loyalty Program 143

Restaurant Business

JUNE 5, 2025

On Thursday, the casual-dining chain promoted Lyle Tick, its president and chief concept officer, to the top job. News casual_dining Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. By Joe Guszkowski on Jun. Sign up here. Get today’s need-to-know restaurant industry intelligence.

Leadership 154

Leadership Fast Casual 2025 Franchise 154

7 Shifts

JULY 12, 2024

Compare different policies and choose one that offers good coverage at a reasonable price. Full-service restaurants Full-service restaurants offer a complete dining experience with table service. This type of restaurant can charge higher prices for their meals because of the full dining experience and quality service.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

SpotOn

JULY 22, 2024

Full service restaurant concepts fall into two broad categories: casual dining and fine dining. Casual and fine dining restaurants offer different menus and experiences to guests and require different expertise and operational knowledge for success. Fine dining concepts don't have to be formal.

Fine Dining 98

Fine Dining Casual Fast Casual Dine-in 98

Culinary Cues

SEPTEMBER 1, 2023

How powerful is a complete dining experience and what exactly is it? An owner for whom I worked years ago referred to it as the Total Dining Experience and I have held on to this concept ever since. Is your ventilation system designed to push positive kitchen odors to the dining room or outside the entrance?

Fine Dining 409

Fine Dining Dine-in Front of House Design 409

The Rail

DECEMBER 2, 2024

Search and filtering options (by cuisine, price, dietary preferences, etc.). Are you serving fine dining patrons seeking a premium experience, casual diners looking for convenience, or a mix of both? Real-time order tracking. Multiple payment options (e.g., credit cards, digital wallets, cash on delivery).

Delivery 147

Delivery Food Loyalty Program Food Order 147

7 Shifts

JUNE 4, 2021

Ideal menu price. Your CoGSs is an essential number to have when determining your menu prices, inventory and impacts your net profit margin. For fine dining, around 30 percent. It also plays a key factor in pricing your menu. Employee turnover rate. Table turnover rate. Sales per labor hour. Check Average.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Culinary Cues

AUGUST 22, 2022

Paul de Vance in southern France, or the walled in villages of Tuscany, the narrow streets of Oslo, Norway, and the typical hidden villages found in parts of historic Germany; places that were home to those special little restaurants that reflect the terroir of the region. Good friends, good food, good times.”.

Seating 474

Seating Front of House Back of House Cash Management 474

Modern Restaurant Management

NOVEMBER 10, 2021

As long as there’s a strong Wi-Fi connection, holidaymakers can get away for longer and benefit from off-season prices, without having to cut trips short to race back to the office. Flexcations are where people opt to mix work and play. A third of Brits say this approach is more cost effective and better for their well-being.

Hospitality 444

Hospitality Tourism Sustainability Travel 444

Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Of course, people will always dine out.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

AUGUST 26, 2019

"Restaurant revenue management is defined as selling the right seat to the right customer at the right price and for the right dura­tion."— From there, you can make vital decisions about price, service capacity, table turnover, and your menu to boost revenue and profits. But it doesn't have to be if you implement the right strategies.

Management 408

Management Management Airlines Customer Service 408

Lavu

FEBRUARY 28, 2025

POS systems are transforming dining by making personalized experiences easy and efficient. POS systems also provide insights into seasonal trends, dietary restrictions, and even price sensitivity. This means menus can be updated to reflect what people actually want, making the dining experience more engaging and relevant.

POS 78

POS Menu Dietary Restrictions Loyalty Program 78

Lavu

MARCH 21, 2025

Multilingual Menus for Restaurants are transforming the dining experience by breaking language barriers and enhancing customer satisfaction. By leveraging this technology, restaurants can optimize their operations and deliver a seamless dining experience, ultimately improving customer retention and driving higher profits.

Customer Experience 78

Customer Experience Seasonal Menu Fine Dining Customer Service 78

7 Shifts

JUNE 29, 2022

This rule helps franchisees stay compliant by requiring them to offer the items, prices, and specials approved by corporate and their franchisors. Often cited as one of the biggest challenges to operating a franchise , however, the lack of control over menu offerings and their prices can potentially cause dissension from franchisees.

Franchise 370

Franchise Franchising Restaurant Law Document 370

ChowNow

FEBRUARY 21, 2025

Restaurant-owned branded apps allow restaurants to accept orders directly, negating the need for a third-party, giving operators more control over pricing, customer data, and rewards programs. Be sure to understand the pricing structure and how it fits into your budget. Here is an example of a restaurants branded app.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

EATER

MAY 16, 2025

I do have concerns if it even feels right to have this fine dining or special experience restaurant at this price point when theres still so much suffering, Silver wonders. No server who has lost a loved one needs to relive that trauma every time they step out into the dining room.

Tourism 205

Tourism 2024 Small Business 2025 205