Modern Restaurant Management

MAY 7, 2021

We’ve been crayon pros for over 30 years, ever since we started partnering with the fast-growing casual dining restaurant chains of the 90s. Read on to learn more about crayons—the unsung heroes of casual dining. How do crayons save the day? Crayons Make Kids-and Parents-Happy.

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Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Can't touch this.

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2020 Mobile Ordering Loyalty Program Food Safety 495

SpotOn

DECEMBER 11, 2024

Fast casual restaurants are popping up faster than you can say "build your own grain bowl." " They're somewhere between a full-service casual dining restaurant and a quick-service restaurant or fast food chain. Looking for tips on starting your fast casual restaurant?

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Fast Casual Casual Loyalty Program Online Ordering 52

ChowNow

JANUARY 23, 2025

At this point, all it takes is one lousy dining experience to sever the connection you once had with a customer who potentially spent thousands of dollars at your restaurant every year. Meaning, that a small percentage of inputs or efforts often account for the majority of results or effects. All you have to do is keep them happy.

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2025 Loyalty Program Operations Email Marketing 195

ChowNow

MAY 23, 2025

If your restaurant profit margins arent healthy, it doesnt matter how busy you areyoull always be playing catch-up. From food costs and labor expenses to inflation and unpredictable sales volume, operating a restaurant business comes with constant, non-negotiable bills. What Are Restaurant Profit Margins?

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Point of Sale Insurance Fast Casual Customer Service 195

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

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Modern Restaurant Management

FEBRUARY 18, 2020

In my fiscal and strategic view, restaurant groupings of multiple locations and offerings using one accounting, HR, and legal system will continue to disrupt the industry, AND those single-location restaurant business models struggling to eke out a living. Of course, people will always dine out.

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Mobile Ordering Front of House Customer Service Customer Experience 540

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. 37 percent of restaurants report outdoor dining as their biggest revenue driver during COVID-19. Top Fast-Food Brand Intimacy. An Unpopular Year.

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2021 Fast Casual Fine Dining Point of Sale 424

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. An issue that may arise from this in 2024 is data privacy.

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2024 Loyalty Program Cash Management Customer Experience 540

Modern Restaurant Management

MAY 18, 2021

When COVID-19 forced restaurant shutdowns more than a year ago, foodies sprung into action to help our favorite businesses survive what we thought would be a slow few weeks. The pandemic has changed the way we view the dining experience – with quality, safety and speed of delivery somewhat overshadowing ambience and in-person service.

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Delivery Kitchen Safety Social Media Online Ordering 423

7 Shifts

OCTOBER 21, 2021

Here are a few examples of restaurants with names that ooze concept: Parm: Casual Italian, known for their Chicken Parm Sandwiches. Umami Burger : Casual burger spot with an empaths on flavor. A fine-dining restaurant with an emphasis on ingredients may present the menu simply, with descriptions of where the ingredients are from.

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Modern Restaurant Management

JANUARY 12, 2023

It’s January, which means restaurant operators and managers have been juggling busy holiday crowds for breakfast, lunch and dinner while also planning the employee party that typically occurs this month. Operators should try to personalize the evening for each employee. Make them feel special.

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Transportation Loyalty Program Fast Casual Fine Dining 500

ChowNow

MARCH 27, 2025

Fast-casual spots usually dont have that luxury, so pricing needs to be tighter and more dialled in. Choosing the right menu pricing method is crucial for setting prices that align with your business goals and customer expectations. These small psychological cues can make a surprisingly big impact. Start small.

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Pricing Menu Point of Sale Customer Experience 195

Modern Restaurant Management

APRIL 15, 2020

As more restaurants focus their undivided attention on their off-premise offerings and guests adapt their consumption to this new environment, plus some of the government relief measures take effect, some small improvements may lie ahead.” Family dining was another segment that was hit hard, which includes many buffet-based concepts.

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Modern Restaurant Management

DECEMBER 4, 2019

What’s on our collective horizon for the future of dining? Outside of fine dining establishments (which constitute only a small percentage of restaurant businesses), customers no longer want to be dependent on a host to seat them or a server to take their order or process their payment. Or can they?

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Modern Restaurant Management

FEBRUARY 17, 2021

This edition of MRM Research Roundup features news of restaurant resiliency, dining trends in Canada, restaurant salaries across the U.S. 8 in 10 consumers (78 percent) plan to continue their current dining habits even after the pandemic subsides. Canadian Dining Trends. Restaurant Resiliency. Drive-thru. QSR Hiring.

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2021 Mobile Ordering Download Loyalty Program 476

The Rail

DECEMBER 2, 2024

By Kateryna Reshetilo, Contributor Are you a restaurant owner looking for ways to keep up with the fast-changing demands of your customers? Cloud kitchens, in particular, enable restaurants to lower setup and operational costs, making them an attractive business model. If so, you’re not alone.

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Delivery Food Loyalty Program Food Order 147

7 Shifts

JULY 12, 2024

By finding the right balance, you can avoid these pitfalls and ensure your business stays profitable. Our free restaurant profit margin calculator lets you know whether your business is profitable. Full-service restaurants Full-service restaurants offer a complete dining experience with table service.

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Food Truck Customer Service Seasonal Menu Loyalty Program 397

Lavu

MAY 30, 2025

In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience. Whether you manage a busy caf or a full-service restaurant, these actionable tips can make a significant difference in your daily operations.

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Seating Mobile Ordering Customer Service Customer Experience 140

SpotOn

JULY 22, 2024

Full service restaurant concepts fall into two broad categories: casual dining and fine dining. Casual and fine dining restaurants offer different menus and experiences to guests and require different expertise and operational knowledge for success. Fine dining concepts don't have to be formal.

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Modern Restaurant Management

MARCH 3, 2023

Building on a Solid Foundation : For 70 percent of operators, business conditions have settled into or are on the path to their new version of normal. For others, outdoor dining and alcohol-to-go are becoming table stakes. 69 percent of adults say they like the option to dine outside. million by the end of 2023.

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2023 2022 Consumer Goods Point of Sale 510

7 Shifts

JANUARY 23, 2020

Educate yourself If there’s one thing to know when opening a new business—especially a new restaurant—it’s that there’s no such thing as “too much research.” Ensure your business plan is real and not theoretical, in order to understand every operation cost you will come to a head with, and ensure positive cash flow. Where do they work?

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2020 Hiring Cash Management Education 335

EATER

NOVEMBER 10, 2021

Through an acquisition group tied to Union Square Hospitality Group, the parent company of Meyer’s family of restaurants, Meyer and his company will become “a cornerstone partner with Panera Brands,” according to Business Wire. But in the context of a fast food restaurant, Meyer’s hospitality ethos feels a little murky.

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Hospitality Fast Casual 2006 Food Safety 243

Modern Restaurant Management

JUNE 1, 2020

In New York, California and Illinois, even as the on-premise space remains closed (for in-outlet dining/drinking), sales velocity continues to improve week-over-week, as both the market and consumers continue to adapt to the new trading style. Consumer demand is strong in states that have started reopening to dine-in.

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2020 Food Safety Online Ordering Point of Sale 326

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. “As a fast-casual concept with strong unit economics, The Habit Burger Grill is a fantastic addition to the Yum! Beefing Up with Habit Acquisition. Brands, Inc. and internationally. .”

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Fast Casual Online Ordering Customer Service Employee Relations 283

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice operates 70 small-format cash and carry stores across California, Washington, Oregon, Idaho, Nevada, Utah and Montana that serve small and mid-sized restaurants and other food business customers with a broad assortment of products. (NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

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Bar Cash Management Loyalty Program Point of Sale 388

7 Shifts

OCTOBER 31, 2022

A restaurant business plan is one of the most (if not the most) essential elements in getting a new restaurant off the ground. There are a few reasons for this: A business plan is typically the first thing any lender or investor will want to look at. What is a Restaurant Business Plan? Restaurant Business Plan Sample Outline.

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Point of Sale Back of House Document Download 397

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining. White Castle Employs Flippy the Robot.

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Mobile Ordering Certification Loyalty Program Kitchen Safety 412

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. As of June 15, there were nearly 140,000 total business closures on Yelp since March 1. Of all business closures on Yelp, 41 percent are permanent closures.

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2020 Travel Food Safety Consumer Goods 451

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

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Franchise Franchising Leadership Beverage 451

7 Shifts

AUGUST 12, 2020

But as restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan too. Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book. So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window.

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Marketing 2020 SEO Loyalty Program 418

EATER

NOVEMBER 9, 2020

Rows of shipping containers were used to create the small kitchens inside the Grand Food Depot in LA. Delivery-only restaurants, which have proliferated during the pandemic, could change the way the industry does business for years to come Sunset Squares Pizza has fewer than 1,000 followers on Instagram.

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2030 Consumer Goods Online Ordering Delivery 361

7 Shifts

NOVEMBER 19, 2019

In this post, we’ll define restaurant labor cost percentage, explain how to calculate it, share our thoughts on an ideal labor cost percentage, and give you some tips for controlling restaurant labor cost percentage for your business. Fast casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. Payroll Taxes.

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Management Management Employee Relations Restaurant Law 253

Future Food

NOVEMBER 27, 2024

From the rise of AI to the increasing popularity of experiential dining, businesses are adapting creatively to meet new consumer demands. Hospitality businesses that were exposed to reduced consumer discretionary spending, higher operational costs and increased costs of servicing debt were most likely to be at risk.

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Hospitality 2025 Food Back of House 78

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. “Most QSR and Fast Casual brands have already adopted a digital ordering program.

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2019 Compost Mobile Ordering Online Ordering 322

EATER

JULY 13, 2022

In addition to these celebrated restaurants, the duo and their team also run fast-casual fried chicken concept Rowdy Rooster , the Biryani Bol delivery operation, and immersive virtual reality dining experience Aerobanquets RMX. When you work in fine dining restaurants, there’s a specific mindset you have.

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Lavu

MAY 9, 2025

Finding the best restaurant POS system isnt just about taking ordersits about unlocking smarter ways to run your business. Square : Affordable and flexible, with a free plan and easy-to-use tools for smaller businesses. Lightspeed : Excellent for complex menus and inventory management, ideal for fine dining or multi-location setups.

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