The Restaurant Times

MARCH 10, 2023

Continue reading as we talk more about front-of-house employees in a restaurant, their importance, functions, the different FOH positions, and tips on managing and optimizing FOH operations. They are in charge of scheduling, handling customer complaints, and interviewing and hiring new employees. How to Optimize Front of House (FOH)?

Front of House 52

Front of House FOH Back of House Online Ordering 52

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. Even venues that previously didn’t have a reservation system in place were forced to implement one rather quickly.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Modern Restaurant Management

JULY 7, 2020

Countless restaurants across the country used a PPP loan to keep their employees on the payroll even while shuttered, but they are emerging from the program with challenges that have only grown in scope. For many, this uncertainty will linger until a vaccine is available. .” 350,000-1 million. $1-2 1-2 million. $2-5 2-5 million. $5-10

Mobile Ordering 173

Mobile Ordering Restaurant Law Seating Customer Service 173

Modern Restaurant Management

MARCH 10, 2020

Our priority is to reinforce prevention to protect both our employees and our guests. Our employees and tenant staff with any cold or flu symptoms are required to stay at home and contact their doctor via phone. At Seated, we are considering offering links to delivery apps for our restaurant partners that request it."

Kitchen Safety 201

Kitchen Safety Food Safety Cash Management Food Supply 201

Black Box Intelligence

DECEMBER 10, 2021

Technology in restaurants can be a game-changer for the customer experience, employee workflows and the bottom line. It’s more sanitary than handling a paper-based menu, reduces printing costs and saves employees’ time cleaning between table turns. Air purification technology in restaurants can help ease guest and employee concerns.

Technology 52

Technology Online Ordering Point of Sale Kitchen Safety 52

Modern Restaurant Management

DECEMBER 28, 2023

A drive to create better working conditions and benefits for industry employees. Diners prefer walk-ins to reservations : Diners were more spontaneous and made more plans to meet up and walk into restaurants. Walk-in parties accounted for almost three-quarters of restaurant tables and were twice as common as reservations.

2024 168

2024 2023 Food Order 2013 168

Mad Mobile

FEBRUARY 29, 2024

A good POS system can help you keep your customers and employees happy with speedy, accurate service. Tab transfer and selection between systems One of the best times to upsell your patrons is when they step into the bar while waiting for a seat in your restaurant area.

POS 40

POS Bar Brewery Customer Service 40

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. NLRB Issues Joint-Employer Ruling. ” The NLRB issued an NPRM concerning joint-employer status under the NLRA on September 13, 2018.

Mobile Ordering 117

Mobile Ordering Front of House Customer Experience Back of House 117

The Restaurant Times

SEPTEMBER 5, 2020

Merely shifting to the online delivery model or reducing seating is not proving to be a financially viable option as they are already operating under severe economic strain. The guiding principle behind future restaurant crisis management should be the safety and security of your business, employees, and customers.

Management 90

Management Management Cash Management Employee Relations 90

Embrace the Suck

JULY 15, 2019

Perhaps you have a problematic employee or a legal problem – chances are your Mastermind colleagues have experienced the same issue. 16) Growth in the Hot Seat. The principle of a Hot Seat is that you get a chance to present to the group your biggest challenge or issue right now. 6) Mastermind Support.

Workshop 220

Workshop Seating Definition Book 220

Cheetah

DECEMBER 1, 2021

As a result, areas reserved for indoor dining, typically 60% of floor space, have become less valuable. Designated outdoor seating space, on the other hand, has gained value. Establishments that have smaller kitchens, no serving staff or no seating, like bakeries or cafes, can afford to pay around 12.5%. .

Fine Dining 148

Fine Dining Insurance Kitchen Safety Seating 148

EATER

DECEMBER 20, 2021

At restaurants and bars that rely on walk-in service and foot traffic, Cheng also theorizes that the staffing up is related to needing more muscle at the entrance to the restaurant. The decline in applicants for the host stand, Cheng says, could also be related to the job’s high stresses. Now, it’s more of a conversation.”

Employee Relations 91

Employee Relations Hiring Bar Training 91

Cheetah

MAY 31, 2021

This increases their delivery efficiency five-fold, enables direct employment with ethical wages, benefits and working hours for employees and even helps slow down today’s instant-gratification culture. We especially love their dine-in reservation option that allows guests to order before even being seated, simply ingenious.

Delivery 148

Delivery Mobile Ordering Website Management Online Ordering 148

EATER

OCTOBER 15, 2020

But what was for some an opportunity to celebrate the early arrival of changing leaves and everything plaid was a harbinger of bad times to come for restaurateurs now reliant on outdoor seating and the warm weather that allows it to survive. And he wonders how this will play out as the season changes. “I That’s when the money dries up.”.

Outdoor 141

Outdoor Seating Small Business Customer Service 141

EATER

SEPTEMBER 29, 2023

“The phrase ‘time capsule’ is a wonderful way to describe the interior of Hy’s,” says Bob Panter, the restaurant’s longest-running employee, who started in 1977 as a busser and now works as a guest relations manager. Shelves of antique books accent various corner booth seatings.”

Back of House 114

Back of House Fine Dining 2011 Dine-in 114

Perfect Daily Grind

DECEMBER 16, 2022

The La Colombe Workers Union says the majority of employees at the Gold Coast and West Loop locations have agreed to hold a union election through the National Labor Relations Board. Workers at NYC Starbucks Reserve Roastery end 46-day strike over poor working conditions. Tue, 13 Dec. Thu, 15 Dec. Take a look.

2030 121

2030 2022 2023 Compost 121

EATER

MARCH 30, 2021

During dinner service at Big King, a 21-seat restaurant that serves seasonal, seafood-focused Japanese-inspired fare, Mark leaned over the bar to talk with a group of students from Brown University about the sake selection. But all the reservations for 2020 graduation parties were canceled once the pandemic began. Are we making money?

Outdoor 86

Outdoor Delivery Point of Sale Front of House 86

Restaurant365

JULY 24, 2020

With a ghost kitchen, your sales are not limited by the number of seats at your restaurant. Choosing between in-house delivery, third-party delivery apps or a combination requires an understanding of related costs. Many employees do not feel safe coming back to their restaurant jobs because they don’t feel safe.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

EATER

MARCH 30, 2021

During dinner service at Big King, a 21-seat restaurant that serves seasonal, seafood-focused Japanese-inspired fare, Mark leaned over the bar to talk with a group of students from Brown University about the sake selection. But all the reservations for 2020 graduation parties were canceled once the pandemic began. Are we making money?

Outdoor 78

Outdoor Delivery Point of Sale Front of House 78

Modern Restaurant Management

AUGUST 19, 2020

The role of many employees may evolve from manual tasks to more human interaction. There is still a lot of scope for innovation not only in the areas of hospitality and customer relations but also in the way we cook. ” Bo Peabody, Co-Founder and Executive of Seated. Andrew Glantz, Founder and CEO of GiftAMeal.

Kitchen Safety 225

Kitchen Safety Food Safety Loyalty Program Technology 225

Lavu

MARCH 11, 2020

If you need a more customizable system for your restaurant, you may consider choosing a more robust system that offers features such as inventory tracking, table and order management, employee timesheets, and CRM integration. Employee scheduling. Employee tips. Qualifications of Restaurant Management Software.

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

NOVEMBER 2, 2020

For the respondents who reported having outdoor seating (or planned to add outdoor seating soon) and whose climates allow them to seat people outdoors nine or fewer months of the year, the decision to “weatherize” the patio for the colder weather was split. a month on all food-related spend.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

EATER

JANUARY 28, 2021

Paramount to the concept’s success is employee safety. The same day Uni announced its suite dining program on Instagram, Le Crocodile, the French brasserie at Brooklyn’s Wythe Hotel, opened reservations for its private dining rooms, dubbed Le Crocodile Upstairs. curfew, making for one party per room per night.

Hotels 132

Hotels Fine Dining Dine-in Front of House 132

Modern Restaurant Management

SEPTEMBER 1, 2020

New guest expectations are incredibly crucial for operators to consider, as Americans interested in dining out will only keep their reservations at a new restaurant if certain measures are met, including: More than half want six-foot social distancing and employees wearing face masks enforced (53 percent and 52 percent, respectively).

2020 185

2020 Food Safety Hotels Dine-in 185

EATER

MAY 20, 2020

A few other suggestions: Limit party sizes and consider switching to reservation-only seating to space diners. If using laminated menus, thoroughly sanitize them between seatings along with commonly touched surfaces and items. Eliminate table presets in favor of rolled silverware and disposable menus.

Kitchen Safety 102

Kitchen Safety Food Safety Food Supply Healthcare 102

EATER

MAY 14, 2020

A few other suggestions: Limit party sizes and consider switching to reservation-only seating to space diners. If using laminated menus, thoroughly sanitize them between seatings along with commonly touched surfaces and items. Eliminate table presets in favor of rolled silverware and disposable menus.

Kitchen Safety 98

Kitchen Safety Food Safety Food Supply Healthcare 98

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. New & Notable spotlights the latest news restaurateurs need to know. SevenRooms Partners with TheFork.

Food 164

Food Tip Distribution Guest Recovery Food Safety 164

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. Improve employee performance. Reduce theft. The sleeping giant is virtual kitchens.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Restaurant Clicks

FEBRUARY 17, 2020

Restaurant point of sale software can often handle bookings, arrange seating, collect and track customer information, and more. TouchBistro has an easy-to-use, intuitive interface, but it also comes with 24/7 support and training so that employees can easily manage it. Customer relation management (CRM). Reservation booking.

POS 78

POS 2020 Point of Sale Loyalty Program 78

The Restaurant Times

FEBRUARY 24, 2022

Almost all activities, such as food, packaging, delivery, revolve around the mission statement, which may be used to forge strong bonds with customers, stakeholders, and employees. Start online reservations for a hassle-free experience. Set up social media accounts and post relatable content to attract customers.

2022 52

2022 Loyalty Program Email Marketing Customer Service 52

EATER

AUGUST 19, 2020

Some attractions, like our first stop, the Dow Gardens — 110 acres in the city of Midland — are now appointment-only, with reservations made online to limit the number of visitors at any given time. I ask an employee standing behind an enormous sneeze guard that stretches across the reception desk. Has it been busy this summer?”

Front of House 102

Front of House Back of House Hotels Take-out 102

Modern Restaurant Management

JULY 1, 2021

The Good Food Confidence Index found that almost 90 percent of restaurant brands expect an increase in revenues, 97 percent expect to hire employees, and 78 percent expect to increase good food purchases. While some reservations remain with regard to safety measures, people are generally voting with their feet and their wallets.

2021 128

2021 Loyalty Program Mobile Ordering Consumer Goods 128

Modern Restaurant Management

DECEMBER 31, 2019

Labor issues will continue to bring challenges in 2020, but these challenges will offer restaurants the opportunity for a continued and relentless focus on creating rewarding environments for employees. The ongoing labor shortage is leaving employers struggling to hire and maintain employees while also being pressured to increase wages.

2020 136

2020 Kitchen Safety Consumer Goods Point of Sale 136

Modern Restaurant Management

AUGUST 5, 2020

While TouchBistro has previously partnered with providers of loyalty solutions, this acquisition will provide the company with a proprietary solution that is much more deeply integrated into the TouchBistro platform and its ecosystem of products like Online Ordering and Reservations. Delightree app can also streamline employee onboarding.

Food Safety 205

Food Safety Mobile Ordering Online Ordering Kitchen Safety 205

Modern Restaurant Management

SEPTEMBER 30, 2020

32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. A final piece of advice for restaurants is to invest in a user-friendly reservation system. Restaurant and bar related concerns. Restaurant and bar related concerns. Most Important safety initiatives.

2020 186

2020 Mobile Ordering Guest Recovery Customer Service 186

Modern Restaurant Management

JULY 30, 2021

However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. It’s one more way we can show how much we care about our employees. “We are very excited about our partnership with SaverLife. .

Franchise 199

Franchise Franchising Fast Casual Point of Sale 199

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're

Serving 194

Serving White Paper Food Recycling 194