Culinary Cues

MARCH 15, 2021

Just as the restaurant industry evolves, so too must the industry of education. LACK OF COMMUNICATION WITH THE BUSINESSES THEY SERVE. A recipe that takes two pages of dialogue to explain how to braise a veal shank does not make a cook a master of braising. You can’t teach what you don’t know. LACK OF DISCIPLINE.

Education 537

Education Food Supply Training Communication 537

7 Shifts

APRIL 3, 2023

Table of Contents Acknowledge the challenges Education about psychological safety Open communication Prioritize workplace mental health Create a healthy workplace for everyone It starts with acknowledging the challenges. The next step is education about psychological safety.

Food Safety 195

Food Safety Education Communication Hospitality 195

Culinary Cues

JULY 25, 2023

I remember returning to my office, closing the door, and taking the time to collect my thoughts before calling him in. Now, I want you to listen closely, I want you to take this in and store it in a place that can be easily accessed in the future. Sit down, I want to have a serious chat with you. I could sense his uncomfortableness.

Food Truck 340

Food Truck Reference Café Take-out 340

Culinary Cues

FEBRUARY 12, 2020

The chef is not just the leader of the kitchen, he or she is the leader of people, and as such you must act the part – all of the time, day in and day out, and when you want to as well as when you don’t. The best chefs invest in a cook’s in-house education, and even help those same employees find ways to engage in a formal education.

Education 308

Education Consumer Goods Training Back of House 308

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable.

Management 398

Management Management Kitchen Safety Front of House 398

Culinary Cues

AUGUST 9, 2021

We may complain about the guest who is taking loads of pictures of their food and posting them on Instagram, but deep inside we get a bit of a rush when it happens. These team members will go out of their way for the guest because you do so for them. Let them kick the tires and take the menu for a spin.

Front of House 473

Front of House Customer Experience Workshop Dine-in 473

Culinary Cues

MAY 27, 2023

Make it a cellphone free zone and if possible, integrate service staff and cooks so that it doesn’t end up being another example of “us and them”. [] REINFORCE THE COMMON DENOMINATOR: So, what is it that serves as a common denominator for restaurant folks? Try “FOOD” on for size.

Technology 345

Technology Front of House Social Media Back of House 345

Culinary Cues

MARCH 3, 2024

You were either part of this or feeling left out because you weren’t. Can you tough it out? We even boast an informal initiation period where new employees are given conflicting directions, inaccurate details on the work to be done, or even sent on wild goose-chases just to embarrass them and see if they can take it.

Leadership 366

Leadership Restaurant Law Social Media Sports 366

7 Shifts

APRIL 3, 2023

Tips are an essential part of a restaurant worker's take-home pay. But in order to break free from tipping, it's going to take a bevy of restaurant operators willing to stick their neck out and make a change. Pecking House's even tip split Brooklyn's Pecking House has an origin story that could only take place in 2023.

Front of House 370

Front of House Tip Distribution Back of House Restaurant Law 370

Culinary Cues

SEPTEMBER 30, 2021

So, take a deep breath, kick a few empty five-gallon buckets around the kitchen (make sure they are empty), release a string of expletives if it makes you feel better, and take a few ibuprofens to address that constant headache. We are all ready to own our lives again and enjoy the simple things – like going out for a meal.

Food Supply 414

Food Supply Employee Relations Kitchen Safety Social Media 414

Modern Restaurant Management

NOVEMBER 2, 2023

” takes readers on a rollicking, astonishing journey through the hidden truths of the foodservice industry. Revealing what it’s really like to serve as a health inspector, she tackles the issues and experiences many inspectors face but rarely discuss in public forums. Training and education are imperative.

Kitchen Safety 186

Kitchen Safety Food Safety Allergens Employee Relations 186

Modern Restaurant Management

JANUARY 3, 2024

We will discuss how to build customer communication and what aspects to prioritize to make your establishment stand out and thrive. Trend Two: Increasing the Importance of User-Generated Content (UGC) UGC serves as social proof and is more effective than direct advertising. This serves as a demo version of a guest’s visit.

2024 204

2024 Social Media Customer Experience Events 204

Culinary Cues

NOVEMBER 27, 2020

At Thanksgiving time it is beneficial to stop and take note, to remember those influencers and give personal thanks for their contributions to you. She also told me that when you make chicken and dumplings to make sure that you use a young chicken from the farm and to never serve day old pie. I would encourage you to do the same.

Influencer 486

Influencer Hotels Education Hiring 486

Culinary Cues

JULY 5, 2023

Having spent many years in culinary education and professional kitchens, this is a conversation I had with countless young cooks and culinary school graduates – the process takes time and dedication. Confidence takes TIME. It is a process which those chefs who are reading this article will likely agree.

Sports 348

Sports Leadership Article Presentation 348

Culinary Cues

MAY 28, 2022

If the family were defined as a team, it would be the kitchen that served as the locker room and the playing field. Those who spend their days in the kitchen, or the dining room do so sometimes out of necessity, but oftentimes because it is what they love to do – to create and bring a little joy to other’s lives.

Front of House 318

Front of House Back of House Employee Relations Small Business 318

Culinary Cues

APRIL 26, 2020

Building a well thought out strategy for starting up the restaurant engine after we move forward is paramount and will, in the process of thinking it through, give every chef and restaurateur a spark of excitement to lean on. There is so much to think about, so many decisions to make, and so much angst about what the future holds.

Guest Recovery 308

Guest Recovery Kitchen Safety Customer Service Food Safety 308

7 Shifts

JANUARY 7, 2020

Don’t fret if you’ve made hiring decisions based on other criteria; you can still keep your employees engaged, but it’s going to take some work. If you don’t have 7shifts yet, you can alternatively create a simple Google Form survey or a paper survey for employees to fill out after each shift. Second, track employee attendance.

Employee Relations 349

Employee Relations FOH BOH Certification 349

Culinary Cues

SEPTEMBER 15, 2022

I relish great restaurant experiences, take pride in the operations where I have worked, feel connected to nearly anyone who works in professional kitchens and restaurants, and admire restaurant folks who find comfort in being the best that they can be. Find out everything you can about your guests and potential guests. Stay on it.

Fine Dining 390

Fine Dining Front of House Customer Service Customer Experience 390

Modern Restaurant Management

MARCH 6, 2023

As customers continue to feel more comfortable dining out, restaurants should have health and safety measures down pat. When these procedures are regularly followed, QSRs have the ability to automate additional operational processes, improving employee productivity and ultimately better serving customers.

Audits 179

Audits Kitchen Safety Mobile Ordering Customer Experience 179

Modern Restaurant Management

JANUARY 15, 2024

Play The Field : Some Super Bowl viewers prefer to watch the game in the comfort of their own homes, but that doesn’t mean you should lose out on sales. With Wings being king—how can restaurants stand out from the competition and have a craveworthy product? Your biggest enemy for Super Bowl Sunday will be procrastination.

Food Supply 203

Food Supply Point of Sale Back of House Inventory 203

7 Shifts

AUGUST 16, 2021

The way to run great shifts is to get out ahead and schedule pre-shift meetings. They also serve as a place to offer short training sessions for new practices, taste new dishes and connect with them team. With the essentials covered, use this time to take a deep dive into a topic of relevance for the business. Call it out here.

Front of House 398

Front of House Back of House Coaching Customer Service 398

7 Shifts

JANUARY 14, 2020

It takes a toll on your operational budget and staff morale. Furthermore, when employees who are otherwise satisfied with their work see their colleagues leaving, they may be alarmed and seek problems and a way out. Identify Key Traits - List out the traits that these MVP employees exhibit. Why does turnover matter so much?

Loyalty Program 367

Loyalty Program Front of House Back of House Customer Experience 367

Modern Restaurant Management

FEBRUARY 22, 2024

Through the Climate Solutions for Restaurant Survival campaign, the James Beard Foundation will unite chefs across the country to raise awareness, educate federal policymakers, and galvanize action to mitigate the impacts of climate change. It will also provide toolkits and communication assets to assist in educating federal policymakers.

Food Supply 106

Food Supply Leadership Social Media Education 106

7 Shifts

SEPTEMBER 26, 2022

Making Your Resume Stand Out. If this is something you've done, name the course(s) taken, the certification achieved, and/or the name of your educator/institution for added credibility. Restaurants are coming to realize that education is one of the best ways to engage and retain staff. Table of Contents. Skills for Your Resume.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable.

Management 195

Management Management Kitchen Safety Front of House 195

Black Box Intelligence

MARCH 20, 2020

But while the pandemic may drastically alter how restaurants operate, and whether they are even able to remain open, it’s not taking away the heart and soul of an industry that has always been about serving communities. We will be talking about this impact for the unforeseeable future. Get the Latest Updates.

Serving 80

Serving Restaurant Law Uniforms Food Order 80

Modern Restaurant Management

APRIL 20, 2022

The 1950s saw the birth of the first idealized vending machine , an enormous construction made of metal and glass that served thousands of city-dwellers each day and night. The machine served sandwiches, wine, and coffee, and was considered a great success. No waiters, just steaming plates and a glass door that's opened by a coin.

Mobile Ordering 210

Mobile Ordering Food Order Employee Relations Customer Service 210

Culinary Cues

OCTOBER 30, 2021

Sitting is the chef’s office, or what some might refer to as a storage room with a desk, it is always enlightening to look out on the kitchen and watch the motions of those who have found a home in double-breasted white jackets and skull caps. They take responsibility for this every day. WOW, now that is a responsibility.

Coaching 410

Coaching Café Training Take-out 410

Modern Restaurant Management

NOVEMBER 25, 2020

Quarantines and stay-at-home orders meant that restaurants were unable to serve guests onsite for months. While these changes are overwhelming for many, the restaurant industry has rallied, adapting to our “new normal” and finding new ways to safely serve guests. Develop Safer Ways to Serve Food.

Food Safety 219

Food Safety Social Media Food Order Audits 219

Modern Restaurant Management

JUNE 6, 2023

The worst part is, this type of illness is largely preventable Restaurant owners and operators need to take active steps to prevent foodborne illness from coming out of their kitchens. Your workers will take short cuts. Educate your diners. Of those, 128,000 are hospitalized and 3,000 die. coli and salmonella.

Food Safety 169

Food Safety Management Management Kitchen Safety 169

7 Shifts

AUGUST 6, 2021

Restaurant forecasting isn't really a "nice to have" - it's a step all successful restaurateurs have to take. No customer wants to hear that you're out of their favorite dish. It's a disruptive experience for guests who need to take time to review the menu all over again and decide on a dish they might not enjoy as much.

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

A Wine Story

JUNE 24, 2020

Life didn’t turn out that way for the best-selling wine tasting book author. At the same time Madeline also sought out part-time work in bars and restaurants. My publishers (Avery) felt they were taking a chance on Wine Folly with so many graphics and little text by comparison in this wine tasting book.

Book 174

Book Education Social Media Certification 174

Perfect Daily Grind

JULY 1, 2022

Bandung West Java Coffee & Tea Expo 2022 takes place in Indonesia. The auction will take place on 4 August. The educational centre will offer several SCA-accredited courses, such as Barista Skills, Brewing, and Green Coffee. New coffee education programme Masters of Coffee launches online. Thu, 30 Jun.

2022 127

2022 Café Webinar Education 127

Perfect Daily Grind

FEBRUARY 27, 2023

To find out more about how the role of the barista has evolved in the Middle Eastern coffee market, I spoke to three local industry professionals. Read on to find out more. As well as honing their technical and customer service skills, more baristas are focusing on roles in education, training, and management.

Social Media 182

Social Media Back of House Customer Experience 2023 182

Culinary Cues

MARCH 21, 2020

Once we learn to take a breath and put the brakes on typically intense lifestyles, always on the go, always more to do than there is time, constantly putting aside interface time with friends and family, and relying on technology for our entertainment – we might just be able to find solace in life. We have lots of time on our hands.

Back of House 342

Back of House Book Leadership Communication 342

EATER

MARCH 15, 2024

The flight would take off from Florida in 2025. The supposed mission of the meal is twofold — to push the bounds of space tourism, and to give “all proceeds” to the Space Prize Foundation , which promotes education and develops mentorship opportunities for young girls interested in space.

Tourism 129

Tourism Fine Dining 2025 Education 129

A Wine Story

OCTOBER 6, 2022

During the two and a half days of classroom education associated with the Sherry Academy 2022 program, I’ve discovered so many rich details of this historic region and its wines. Yet I adored Fino Sherry served at the suggested cooler temperatures. Yet I adored Fino Sherry served at the suggested cooler temperatures. Final Exam.

2022 124

2022 Education Vineyard Recruiting 124