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Talk about a dichotomy. At nearly $100 billion, Generation Z has enormous spending power — and yet, among all generations, they are reacting with the most intention to rising costs borne from inflation. At Revenue Management Solutions, we see evidence of this shift across multiple channels and frequencies. Our analysts examined how dining habits differ across Gen Zers, millennials, Gen Xers and baby boomers in our research consumer study.
Employee experience may be more linked to customer and guest experiences than most business executives would ever imagine. One statistic shows that companies with great customer experience ratings have more engaged employees at a rate of 1.5 times than their less-successful competitors. Facing data like this, every hotel manager and hospitality industry leader should consider how the treatment of their own employees comes back to affects their client and guest experiences.
Setting aside the challenges of today, it is important to recognize just how instrumental the restaurant business is to society and how significant the role of cooks and chefs. I feel privileged to come from a lineage of restaurateurs, and although not chefs, they represented a taste of this importance. Throughout history it has been the cook and the restaurateur who have given a spark of hope and life to even the bleakest of times.
The Rachel Antonoff Gwen dress, a Tombolo shirt, Susan Alexandra earrings, and Stubbs & Wooton x Chefanie shoes. | Eater. Clearly, we aren’t just eating tinned fish, but wearing it too If the summer of 2021 was all about tinned fish as “ hot girl food ,” the summer of 2022 is shaping up to position tinned fish as “hot girl clothes.”. What might have felt like a one-off when Rachel Antonoff announced her newest collection — which includes a shift dress patterned with caviar tins and spoons ,
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
In a restaurant world filled with heavy hitters armed with deep pockets and marketing power, it can seem difficult for smaller concepts to compete. But independently owned, more agile operations can out-maneuver big brands by leaning on their point of sale (POS) platforms to increase sales and expand their client bases. Understand customer cravings and business needs through data.
Sustainability continues to be a major focus across the coffee industry, specifically in coffee production. Among the many environmental issues in the coffee sector is deforestation. There is a significant knowledge gap about deforestation in coffee production, which naturally leads to a number of misconceptions about when, where, and how much deforestation is driven by coffee production.
Running a bar or restaurant can be a seamless process, when you have the right tools to support you and your team. A bar inventory app is one of those tools and can be an incredibly effective way to manage your bar’s inventory.
Running a bar or restaurant can be a seamless process, when you have the right tools to support you and your team. A bar inventory app is one of those tools and can be an incredibly effective way to manage your bar’s inventory.
Leonardo Santamaria /Eater. “Foodie” has absorbed a populist meaning, so of course some groups are seeking to co-opt it To be a “foodie” is to be in a somewhat defensive dance with the word. It’s been reduced in recent years to an image of some Bourdain-emulating hipster seeking out a “hole-in-the-wall,” but to be a foodie, when the word was first printed by New York magazine in 1980 by Gael Greene, was to bring positivity and excitement to the experience of eating.
So much was different before March 2020. Restaurant’s safety protocols were done “behind the scenes,” and guests most likely didn’t care about the sanitation of high-touch surfaces or whether they were sitting within six feet of other tables. For many brands, an annual audit was the norm, while employees may have focused on not "getting in trouble" or "getting a good score" rather than the creation of culture.
As the centrepiece of the coffee shop, the espresso machine has a demonstrable impact on barista workflow, and as a result, café efficiency. Over the years, however, espresso machines have evolved to combat these issues through new technology and more intuitive design. To learn more about how espresso machine design affects barista workflow, I spoke to espresso machine expert Filippo Mazzoni from Gruppo Cimbali and Valerio Cometti from V12 Design.
By Owen Baker, Contributor Delicious food is a great way to keep your customers, but you need to do more. The industry is competitive, so you must step up your marketing campaigns. Restaurant email marketing through newsletters is one of the best ways to market your business. However, a newsletter can only rake in business if it's well-crafted and resonates with your readers.
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
Lumos, a New York City baijiu bar, closed in 2016. | Getty. A growing number of bartenders are raving about a popular Chinese liquor that many American consumers know little about When veteran bartender Ashley Mac landed a job heading up the bar program at D.C. restaurateur Peter Chang’s new Baltimore establishment NiHao , she had zero grasp of what the gig would entail.
If you are a restaurant owner in 2022, you need to be on TikTok. I know what you’re thinking, “It’s a video social network, where the heck does my restaurant fit in there?” Creating engaging content that resonates with your customers is the future of marketing. And TikTok is a great medium to put this content on, as it is a powerful tool that gives businesses the opportunity to reach a large audience in a short amount of time.
Every Friday, Perfect Daily Grind rounds up the top coffee industry news from the previous week. Here are this week’s stories. Mon, 6 Jun. Peet’s Coffee achieves 100% responsibly sourced coffee certification. The certification was verified by third-party non-profit Enveritas. The US chain currently operates 39 social and environmental initiatives in 24 coffee-growing regions.
Giving employee appreciation gifts is a great way to show your team that you value their efforts. But what type of gifts will your employees respond to? What will they enjoy? And what type of gifts can you give without breaking the bank? In this article, we discuss the answers to those questions and give you ideas for the best employee appreciation gifts out there.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
But you’ll never get over the smell People who have been dieting to lose weight for years can convince themselves of anything. They can be convinced that frozen pureed fruit tastes “just like” ice cream, and that Lean Cuisines can adequately approximate any edible entree. And so it’s not exactly surprising that a large contingent of TikTok wellness creators seem to legitimately believe that a combination of seltzer water and balsamic vinegar can taste identical to a Coca-Cola.
During the pandemic, restaurants were forced to shut down or limit their indoor dining areas to prevent the spread of COVID-19. Most restaurants took advantage of al fresco dining or turned to alternative pick-up and delivery service methods to regenerate revenue. Other restaurants turned to hotels to attract new customers and strengthen their existing customer base.
We all know that in the restaurant industry, customer retention is key to success. But it’s hard to retain customers when you don’t have the right tools at your disposal. And that’s where Restaurant CRM comes in. Sustaining good relationships with customers is just as important in the hospitality industry as having a proper functional kitchen. 1.
What would you give to have hours of time back to take care of all the other items on your to-do list, instead of recreating the same old schedule for your employees, week after week? Well friend, welcome to the 21st century, we’re so glad you’re here. Using digital tools for your business’s work schedule will not only free up hours of your time, but it will also make your employees’ lives easier.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Down North and its executive chef Michael Carter are on a mission to interrupt the prison cycle On top of making around 150 pizzas a day, Philadelphia’s Down North is also working to lower prison recidivism rates by providing formerly incarcerated individuals with jobs, housing, and legal representation. Executive chef Michael Carter himself spent 12 years incarcerated and explains that his love of Detroit-style pizza comes from the significant role its played throughout his life: “.Pan pizza ha
In late May, the National Restaurant Association held its first trade show since 2019 in Chicago. It was so great to see old friends, make new friends and see how far the industry has advanced since the last show. I have been going to the National Restaurant Association show since I was 21, and I have never seen the industry innovate so quickly as I did this year.
Sustainability is about survival and prosperity – can we put that upfront? Now more than ever, with soaring supply prices, staff shortages and crazy weather, sustainability makes sense across all business areas – it’s much more than recycled packaging and local vegetables. So let’s look at how it can make your business stronger. I rethought my approach when I hosted a panel on the topic at the National Restaurant Conference in Melbourne.
Modern leadership theories tell us that great leaders aren’t born, they’re built. Can you learn the skills necessary to guide your team to greatness? Absolutely. In this article, we’ll introduce you to the major leadership theories and styles so you can identify, develop, and perfect your unique approach to managing a team. Table of contents. What are leadership theories?
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
Dina Ávila/Eater. If you have sweetened condensed milk, heavy cream, a loaf pan, and a freezer, you can have homemade ice cream No-churn ice cream, in case you did not get the memo, is an ice cream lover’s back-pocket bestie. It is for those of us who adore homemade ice cream but aren’t always up for the egg cracking, custard-making, ice cream machine retrieving, forgetting that parts of said ice cream machine needed freezing, finding room in the freezer for said parts, waiting for them to freez
Cooking oil is a staple within commercial kitchens. It’s required for deep frying, and the various types of cooking oil to choose from affect the taste and texture of the food. Once a batch of restaurant cooking oil is spent and no longer good for frying, it must be disposed of somewhere. Because it is a liquid, you might be tempted to pour restaurant cooking grease down the drain, but that should never be an option.
Help Us Support Clean Water. We are proud to announce our partnership with Clean Water Fund and Round It Up America. Now, each time you dine in at a Bottleneck Restaurant you can round up your change or add an additional donation to help keep our drinking water safe. Our drinking water contributes to many of our daily joys. Did you know the water tap is the first stop on the way to the beer tap?
Reading Time: 2 minutes. The oldest trick in the book is to make up your margins with drinks. We all know that when a table sits down and starts ordering cocktails and mimosas, the tab will be well worth the rowdiness! Most restaurants make up the bulk of their profit by selling drinks, not food, but what about non-alcoholic drinks, namely mocktails?
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
Scallion pancakes from a street food vendor in Taipei, Taiwan. | An Rong Xu. Plus, how we’re welcoming summer This post originally appeared on June 4, 2022, in Stephanie Wu’s newsletter, “From the Editor,” a round up of the most vital news and stories in the food world. Read the archives and subscribe now. Hi everyone, I’m Stephanie, Eater’s new editor-in-chief, and I’m excited to be taking over this newsletter from Amanda Kludt, who now serves as the website’s publisher.
Dianne McGrath has been doing some remarkable work on sustainability in the hospitality industry. While everyone believes in reducing food waste and improved sustainability, she has done detailed research on how the problem shows up in restaurants and foodservice, and how to make practical improvements. Ken Burgin interviewed Dianne to find out what he’s learned from her research, and how that can be used by operators and the wider food production industry – the production chain moves from
Investing in professional photography for your restaurant makes good business sense. As the old saying goes, “A picture is worth 1000 words.” This statement resonates clearly for people in the restaurant business. What sells your menu items? Your photos sell them. Professional photography is vital as part of your overall marketing strategy. When it comes to pictures and food, we’re going to look at the five reasons why you need to invest in them today.
This article is the third in a series of five to promote Delaget’s 2021 QSR Operational Index – an annual report that shares stats and figures from over 6,000 QSR locations for sales, costs, employees, loss, and customer experience. . Delivery isn’t exactly new to QSR operators and those who serve the industry, and yet we’re still seeing franchisees and franchisors alike navigating the nuances of the channel – and working to fine-tune their processes around managing it. .
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
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