7 Shifts

MARCH 3, 2021

When we look back at the impact that 2020 had on the restaurant industry, we’ll see it as an accelerator of change. The stories of adaptation and pivot in the restaurant industry are nothing short of remarkable, as owners and operators have shifted business models on their head in order to stay afloat—and thrive. From converting to fast casual to offering meal kits to ghost kitchen-driven expansion, restaurants are meeting customers where they are (mostly at-home!

2021 195

2021 Fast Casual Back of House Front of House 195

Crunchtime

MARCH 3, 2021

Your food prep planning can highlight how efficient (or inefficient) your back of house operations are. The food prep cycle is a process. Receiving ingredients from vendors, then creating delicious products from recipes, and finally serving customers satisfying meals is a different process for almost every restaurant. We've seen it many times -- if an operation has the same menu across all its locations, there are usually inconsistencies to the prep process.

Food 78

Food Back of House Operations Menu 78

The Restaurant Manifesto

MARCH 1, 2021

The explosion of virtual restaurants threatens the sustainability of traditional business models. The post Ghost Kitchens Cloud the Future of Restaurants appeared first on The Restaurant Manifesto.

Sustainability 87

Sustainability 87

Modern Restaurant Management

MARCH 5, 2021

A restaurant’s website is an important information tool for your customers. Since this is the case it is crucial to update your website with the most recent and relevant information for your establishment. Knowing the kind of content your patrons are looking for and what changes to make is just as important. A well-designed restaurant website will help bring guests from online into your restaurant’s front door.

Mobile Ordering 491

Mobile Ordering Online Ordering Social Media Food Order 491

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

Culinary Cues

MARCH 3, 2021

It was 1969 when the acclaimed “super group” – Blind Faith with Steve Winwood, Eric Clapton, and Ginger Baker caused a stir with their self-titled album. Although the group was short lived, they did leave us with an applicable lyric: DO WHAT YOU LIKE: “Do right, use your head, everybody must be fed Get together, break your bread, yes, together, that’s what I said Do what you like”.

Dine-in 450

Dine-in Small Business Seasonal Menu Café 450

EATER

MARCH 1, 2021

Dingding Hu. While the fermented foods industry evangelizes products rooted in global, often East Asian, traditions, its most visible faces are predominantly white The first time I tasted kombucha was in 2010, at a Whole Foods in San Francisco. As I drank the ice-cold bottle of GT’s Multi-Green, I was surprised by how familiar it was: Its sharpness reminded me of long-fermented Taiwanese fruit vinegars and suan cai, while its funk called to mind the diverse array of ferments, such as furu, tempe

Food 345

Food Social Media Workshop Point of Sale 345

Modern Restaurant Management

MARCH 1, 2021

Technology will be vital in the months – and years – ahead as the pandemic continues to change the conversation about food safety. Restaurants now must prioritize the overall safety of the restaurant environment, in addition to addressing food safety itself. In fact, today’s consumer is demanding total transparency, so it is incumbent on restaurants to provide assurances that both the premises and the food are safe.

Technology 454

Technology Kitchen Safety Food Safety Food Supply 454

Culinary Cues

FEBRUARY 28, 2021

It would be difficult to find a more sinister, demoralizing, harmful, or self-destructive word than mediocre. Mediocre sucks the lifeblood out of an individual or an organization – it is the dark side of the moon, the harbinger of discomfort and pain, and the salt in the wound that saps your energy and leaves you hardened and embarrassed. Am I over-dramatizing it – maybe, but then again – maybe not.

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Uniforms Fine Dining Small Business Customer Service 450

EATER

MARCH 1, 2021

STEKLO /Shutterstock. Following a heated debate on Twitter, the site has been replaced with an apology Over the weekend, product manager and engineer Tom Redman announced on Twitter that he and two friends were launching Recipeasly, a website for those looking to collect online recipes without having to read the many words of the recipe’s creator. The site, he advertises, is “your favourite recipes except without the ads or life stories.”.

Website Management 326

Website Management 2021 Advertising SEO 326

Sante

MARCH 1, 2021

Chef Nick Calias has his own restaurant and also serves as Culinary Director for new of Boston's largest venue managers.

Serving 246

Serving Management Management 2021 246

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

Modern Restaurant Management

MARCH 4, 2021

In this episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia discusses restaurant labor issues with expert Mary Hamill, VP, Pre-Sales, at HotSchedules, a Fourth company. The pandemic has had a tremendous impact on restaurant staffing and Hamill noted that many restaurants reevaluated how they staff and looked to her company to help them with labor optimization.

Technology 422

Technology Serving Management Management 422

Transact

MARCH 2, 2021

According to a recent report from PDI and NACS on how COVID-19 affects consumer behavior, spending at convenience stores is continuing to grow. On a dollar basis, almost every category, including foodservice, saw an increase in YoY dollars. Is your c-store equipped to handle this continued demand? Here are three ways BOHA! can help you thrive: Implement an automated labeling solution – Grab ‘N Go merchandising is key– the easier it is to notice and read your fresh-food labels, the stronger

Merchandise 158

Merchandise Inventory Waste Equipment 158

EATER

MARCH 1, 2021

An array of street foods in Chengdu: rice crepes, back bingfen ice jelly, potatoes and chengdu-style pickles. In the mid 2000s, the Chinese government began declaring street stalls “backward” and “uncivilized.” COVID-19 changed their tune. Walk the streets of Chengdu, the capital of China’s southwestern Sichuan province, at dusk and you’ll encounter a pandemonium of smells.

Food 284

Food Government Small Business Hotels 284

Indoor Media

MARCH 1, 2021

This year, make it your goal to improve your small business’s online presence. For some, that will mean creating a website or claiming a business in google listings. For others, it may mean improving content and growing an already vast audience. No matter how many followers you’re beginning this year with, there is always room for improvement. Many people don’t realize that all influencers and big businesses use a range of social media tools to create and monitor content.

Social Media 145

Social Media Small Business Advertising Coupons 145

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

2025

Modern Restaurant Management

MARCH 4, 2021

For nearly a year, many restaurants have straddled the line between open and closed. Driven by state and local COVID-19 data, they’ve been forced to shut down at the drop of a hat and reopen just as quickly. While the green light to reopen is long-awaited good news, as various states continue to allow establishments to open dining indoors at a limited capacity, there are monumental impacts to the overall foodservice industry and subsequent impacts on the food and beverage manufacturers and

Food Supply 329

Food Supply Food Safety Food Truck Inventory 329

Deliverect

MARCH 4, 2021

In this interview JP Then, the founder of Slerp , an e-commerce platform and order management system for the UK hospitality sector, shares valuable tips and tricks for the modern omni-channel restaurant that wants to optimize their online sales channels. How has online and mobile ordering changed the restaurant industry? People now expect to be able to order from their favorite establishments whenever, wherever and on whatever platform comes to hand first.

Online Ordering 145

Online Ordering Mobile Ordering Email Marketing Website Management 145

EATER

MARCH 3, 2021

Mitch Lazorko /Shutterstock. The Austin-based chain will be sold to a private-equity firm Alamo Drafthouse, the independent theater chain known for its dine-in meal service, including food and drink specials inspired by films, has filed for Chapter 11 bankruptcy. The Austin-based chain’s assets will be sold to private-equity firm Altamont Capital Firms, a previous backer of the company, and affiliates of investment management firm Fortress Investment Group, Variety reports.

Employee Relations 261

Employee Relations Point of Sale Entertainment Franchise 261

Sculpture Hospitality

MARCH 5, 2021

Understanding your costs is vital for making informed business decisions. When it comes to owning or managing a bar, it’s likely you know just how important successful bar inventory systems and processes are for the profitability of your business.

Inventory 148

Inventory Bar Information Management 148

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

2025

Modern Restaurant Management

MARCH 2, 2021

In this episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia discusses the changing guest experience at franchises with TJ Schier, a veteran restaurant operator and consultant. Shier is the author of four books, has been an in-demand trainer for restaurants, and is a Which Wich franchisee. At the start of 2020, Schier wasn’t focused on off-premise.

Online Ordering 251

Online Ordering Catering Franchise Franchising 251

Hot Schedules

MARCH 4, 2021

Blog. The Importance of Forecasting Agility in Uncertain Times. Our conversation about labor forecasting in the digital economy is now available on-demand. A mid the pandemic, there was a lot written on business agility and the ability to pivot business models in reaction to the dynamic environment. The year 2020 certainly put the hospitality industry to the test.

Webinar 134

Webinar Employee Relations Point of Sale Retail 134

EATER

MARCH 2, 2021

Restaurants can now operate at 50 percent capacity, and operating hours have been lengthened [link].

Operations 274

Operations 274

Sculpture Hospitality

MARCH 3, 2021

Managing a bar is complex. It requires the ability to manage your employees, understanding of the hospitality industry, expertise in creating products that your customers will enjoy and the skill to build an establishment that attracts new business.

Bar 136

Bar Management Management Inventory 136

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership

Black Box Intelligence

MARCH 4, 2021

Chipotle Mexican Grill introduced Chipotlanes in 2019 and accelerated rollouts of the drive-thru system in 2020. Photo courtesy of Chipotle. Operators have had to rethink and optimize their off-premise setup over the past year. At first, many solutions were implemented as temporary fixes to get through shelter in place orders, such as dedicating a few tables for to-go order pickups or designating a parking spot for curbside service Over time, it became clear that a lot of these changes might be

Design 98

Design Mobile Ordering Fast Casual Customer Service 98

Restaurant365

MARCH 5, 2021

Background. 314 Hospitality Group operates eight restaurant locations across the St. Louis area and Washington, D.C. Famous for its pizza at Pi Pizzeria , the restaurant group has also recently opened up Pi + ¡RICO! MEXICAN, combining its classic pizza menu and a new Mexican concept. Pi Pizzeria has been the recipient of many awards, including “Best Pizza in DC” on Trip Advisor and a winner of best pizza and other recognitions in St.

Hospitality 78

Hospitality Management Management Inventory 78

EATER

MARCH 2, 2021

Once you try one, you’ll wonder why you bothered cleaning produce with past-their-prime sponges or dish towels In a bid to cut down on grocery trips last year, I signed up for a community supported agriculture (CSA) box. Every Thursday, the produce arrives fresh as can be, usually unwashed and occasionally housing a live insect. The weekly unboxings are largely delightful, especially resplendent right now with winter citrus.

Front of House 246

Front of House Agriculture 246

Sculpture Hospitality

MARCH 1, 2021

The menu in your restaurant is not only your most effective sales and marketing tool, it can also boost how profitable your business is when strategically designed in conjunction with restaurant inventory analytics.

Inventory 137

Inventory Menu Design Marketing 137

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership

Lady Boss Blogger

MARCH 2, 2021

Business, blogger, influencer, or otherwise, video editing is gaining popularity as marketing strategies have shifted away from photo content and toward video content. From YouTube, to Instagram, to Facebook, more and more social media platforms are evolving to center their functions around videos and related themes. However, the competition is growing among the video editor […].

Hiring 78

Hiring Social Media Influencer Marketing 78

Foodable

MARCH 3, 2021

On this episode of the Takeout, Delivery, and Catering podcast series, hosts TJ Schier and Sam Stanovich sit down with Aaron Noveshen, the founder and chief executive officer of The Culinary Edge and Starbird , to explore ghost kitchens and the latest off-premises trends. Established in 2002, The Culinary Edge is a food and beverage innovation agency that brings unique brands and products to market.

2002 96

2002 Catering Customer Experience Customer Service 96

Typsy

MARCH 2, 2021

When it comes to beverage costing and sales, it can be pretty easy to think you can get away with taking a 'guesstimate' approach with stocking and revenue. A little bit over here, a little bit under there - it all pretty much evens out, right? We wish! As with everything in business, there's doing it the easy way, and there's doing it the right way.

Beverage 88

Beverage Take-out Hotels Hospitality 88

Restaurant365

MARCH 5, 2021

For restaurant owners seeking to obtain economic relief as a result of the coronavirus, the Employee Retention Tax Credit or ERTC should not be overlooked! While this credit has been available for some time, recent changes made by Congress now place this credit at the top of the list and could mean hundreds of thousands of dollars for some restaurant owners.

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Government 2021 2019 2020 68

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Small Business