May, 2021

Your Customers Are Part of the Team: How to Keep Them Involved

Modern Restaurant Management

A restaurant is only as good as the team behind the scenes. As an owner or manager, you’re already well aware that your team and your customers are the lifeblood of your enterprise. Considering your customers as part of your team may be an even more constructive approach.

Four Ways the Pandemic Changed the Restaurant Industry that Won’t Change Back


A 4-Part Weekly Series by Buyers Edge Platform: Part 3 Increased Focus on Food-Based Margins, Overall Spending and Accounting Operators Continue Reading. First Press May 2021 Accounting Food-Based Margins Inventory Pandemic Restaurants

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How CRM Can Help Restaurants Provide a Better Guest Experience

The Eat Restaurant

In the restaurant industry, maintaining good customer relationships is just as important as having a functioning kitchen. But between running a restaurant and managing its finances, restaurant management tends to forget to allocate the time to better understand their customers.


Culinary Cues

History has demonstrated that people tend to have short memories. Even through the most challenging and tragic experiences, when the lessons are quite vivid – we quickly push aside the need to change in favor of a return to what is considered “normal”.

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Dive Into Your Inventory Data (and Add Substantial Profits to Your Bottom Line)

Speaker: Ian Foster, Sculpture Hospitality Regional Director West Coast

In this seminar, Ian Foster will discuss the basics of inventory management, including tips on how to get inventory right and how to evaluate your food and pour costs. Ian will examine the best ordering practices from our clients. Finally, he’ll share some case studies showing how well designed inventory control can uncover hidden losses from over-pouring and lost sales that will result in several thousand dollars of extra profit every month.

8 Ways 7shifts Can Help You Crush Patio Season

7 Shifts

Patio season is upon us—and it looks a bit different than years’ past. Tables on the sidewalk. Sidewalk structures. For some restaurants, it’s been a lifeline during the pandemic—the only way to make payroll each week. For some, it’s been a way to improve and bolster their business.

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3 Steps to Get Your Business Ready for the Restaurant Reopening


Reading Time: 5 minutes. Last August, we reported on the new color-coded reopening plan that assigns California’s counties to 4 tiers based on the risk of viral transmission within the population.

More Trending

Online training solution to the hospitality skills shortage


The Covid pandemic initially caused major upheaval for hospitality businesses globally with business closures and staff being furloughed or losing jobs.

Restaurant Inventory: Calculating Food Cost Variance to Boost Profits

Sculpture Hospitality

Restaurants are all about customer experience and sometimes it’s easy to forget that a restaurant is a business, and any successful business needs good accounting. Kitchen Management Restaurant Inventory


Culinary Cues

2021 272

What to Avoid When Looking for a Restaurant Job: 6 Red Flags

7 Shifts

On the latest episode of the 7shifts Restaurant Management & Growth Podcast, we had the opportunity to sit down with Jensen Cummings. He's a chef and the founder of Best Served Creative , a platform for hospitality works of all levels to tell their stories and make the industry better.

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Changes in Consumer Habits: Looking Back Over the Last 12 Months of Retail

This large-scale North American survey explores changes in expectations over the last year. You’ll learn what consumers expect, how habits are solidifying, and where to focus to drive the greatest impact.

5 Tips for Overcoming Restaurant Hiring Challenges


It’s all restaurant owners and operators are talking about: the current staffing challenges in the restaurant industry. Restaurant restrictions are starting to ease, with many places starting to resume full indoor capacity.

Restaurants in Renaissance: A Guide to Recovery in 2021

Modern Restaurant Management

The restaurant industry experienced massive growth in the five years prior to the pandemic, leading to a “talent crisis”—too many restaurants looking to hire from a limited pool of talent.

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5 technology trends to consider for your restaurant


As your restaurant looks forward to offering in-person dining again, you may want to try innovative approaches to customer experience. With new safety regulations coming into force and new technologies becoming available, now is the time to adapt and change the way your venue operates.

Easy Guide to Applying to the Restaurant Revitalization Fund


Reading Time: 4 minutes. Billion. That’s how much the American COVID-19 Rescue Plan has put towards the Restaurant Revitalization Fund (RRF). Applications opened on May 3 rd 2021 and $2.7

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Maximize Your Profit Margins

Speaker: Shawn Imbeault and Geoff Loukes, Sculpture Hospitality

In the past year, we've learned that maximizing margins can determine whether your restaurant stays afloat when times get hard. Join Shawn Limbeault and Geoff Loukes, in this master class that will take you through the best practices of maximizing your margins, From FOH to BOH.


Culinary Cues

Let’s put aside, at least for a short time, the antagonistic, woe is me, hard-nosed dialogue about the problems with staffing, the generation that doesn’t want to work anymore, the cheap employers that don’t want to pay a fair wage, and customers who refuse to respect us and let’s focus on what we do.

2021 373

Restaurant Operations Overview: What You Need to Know

7 Shifts

All tasks in a restaurant are interconnected. For example, kitchen managers rely on software to let them know how much expected inventory they have in stock.

Boost Profitability With These 5 Restaurant Inventory Purchasing Tips

Sculpture Hospitality

Restaurant inventory management is a process that helps your business monitor the food and beverage products that you have coming in and going out of your restaurant on a weekly, monthly or quarterly basis. Restaurant Inventory

After a Year of COVID-19, Restaurants Are Ready for a Reboot

Modern Restaurant Management

The past year ushered in some big, unprecedented changes. For the average person, one of the most visible changes witnessed was the overnight impact on the restaurant industry. With strict government health lockdowns in place, dining out became a thing of the past.

Restaurant Management Masterclass

Speaker: Harlan Scott, Founder of Harlan Scott Hospitality and Industry Restaurant

Due first to necessary staffing cuts, extreme safety protocols, and now the need to rehire against outsized government stimulus, unemployment benefits and wage requirements, managing and staffing have become the most urgent conversation in restaurants today. This, adding on to the lynch-pin management style restaurants often have, has made restaurant cultures more vulnerable and volatile than ever. If your restaurant is suffering from cut staff, low morale, or ineffective training, you've come to the right place. Join Harlan Scott of Harlan Scott Hospitality, learn how to get back in control of your restaurant and your operation back on autopilot.

Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams

Hot Schedules

Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. E very sports team has a series of plays – running plays, passing plays, defensive plays and so on. But no matter how many times you read playbook, what matters most is how the team executes on the field.

4 Quick Mother’s Day Sales Promotion Ideas for Your Restaurant


Reading Time: 3 minutes. Traditionally, Mother’s Day is the busiest day of the year for restaurants. Last year, COVID-19 kept many families apart, forcing them to miss out on one the most joyous, delicious celebrations of the year.

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Culinary Cues

I have been asked to provide potential solutions for a generations long dilemma in the hospitality industry, a dilemma that has resulted in physical, mental, and emotional burnout and even a dependence on drugs and alcohol to serve as a band-aid for the wounds that are formed. “My

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How to Advertise Your App on Facebook: 8 Essential Steps

App Institute

Facebook is a hugely popular platform for digital advertisers. Estimates suggest it has a 19.6 percent share of all digital adverts in the U.S. This is second only to Google, which has around 37.2 percent of the U.S. market. There are some excellent reasons for Facebook’s popularity.

Insight Into the Post-Pandemic Restaurant

This pandemic has brought permanent changes to the market and consumer behavior. But like all things, the crisis will pass, and people will start to explore how to resume normal activities. It’s crucial to ensure that your restaurant is ready to adjust and kick-start once the pandemic has passed. Here’s how to adjust your business model in order to get your restaurant back on track.

How we're going to put our $21.5MM Series B to work

7 Shifts

I'm excited to share that 7shifts has raised $21.5MM led by Danny Meyer's Enlightened Hospitality Investments , which is the investment arm of Union Square Hospitality Group (USHG).

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MRM EXCLUSIVE: Can Technology Help Solve the Restaurant Labor Shortage?

Modern Restaurant Management

The closure and restriction of dine-in operations has had a devastating impact on the industry.

5 Recommendations to Reduce Restaurant Prime Cost


Restaurant restrictions are beginning to ease, which is good news for restaurant owners and operators. However, your restaurant probably isn’t yet back to “normal.” ” The restaurant industry landscape has changed over the last few years.

2021 78

3rd Party Delivery Apps Lying in Wait for Restaurant Reopening


Reading Time: 6 minutes. In the background of the coronavirus pandemic, the cries of restaurants over the way 3rd-party delivery apps are oppressing them finally reached San Francisco decision-makers. In April last year, Mayor London Breed announced a 15% cap on food delivery service fees.

Protecting Revenue and Profitability During Unexpected Times

As the COVID-19 restrictions ease restaurants need strategies to adapt to crises in order to remain in business and protect profitability. The 2 ways of ensuring survival are protecting revenue and reducing costs. And the right technology can help. Read on to find out how.


Culinary Cues

I find it so interesting that the concept of “line cook” is an immersion in contradiction. When I look a bit deeper into the persona of individuals who choose this career path, I am a bit confused. The typical person who fills these shoes is a true dichotomy poster child: di·chot·o·my. /d??käd?m?/.

2021 373

The Lie of ‘No One Wants to Work’


Pedro Fiúza/NurPhoto via Getty Images. Amid reports of a restaurant industry “labor shortage,” employees say all they really want are wages that makes the risk worth it After eight years in the restaurant industry, Estefanía decided she’d had enough.

Five Signs You Need to Switch from Excel to Scheduling Software

7 Shifts

We've all been there. Endless cells of names and shifts. On the surface, the natural organization of an Excel or Google Sheets spreadsheet makes sense for creating shift schedules. Once you take the time to make it, it looks nice and clean. You may even have it color-coded to make it easier to read.

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Upping the Ante: This Week in Restaurant Staffing

Modern Restaurant Management

As part of its effort to hire 20,000 new team members, Chipotle is increasing restaurant wages resulting in a $15 average hourly wage by the end of June. McDonald’s will be raising hourly wages for more than 36,500 at McDonald’s-owned restaurants by an average of 10 percent.

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What to Consider When Purchasing a Point of Sale Solution for Your Restaurant

Consumer preferences have shifted from what is trendiest to what is safest. They are looking for ordering and fulfillment options on a greater scale than ever before. The solution? A comprehensive restaurant point of sale (POS) system that helps owners gain actionable insight, master efficient operations, and become more competitive.