Wed.Oct 11, 2023

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How Technology Is Transforming Restaurant Checkouts

Modern Restaurant Management

When you ask your diners how they would like to pay, when was the last time they handed over physical cash? Perhaps you don’t even accept cash anymore? You wouldn’t be alone; well-known brands including Prezzo, Itsu and Côte Brasserie have all made the decision to go card-only for good as a means to reduce costs and speed up customer service.

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Confessions of a Tableside Flambéur

EATER

Lille Allen/Eater A former fine dining server dishes on how the flambé, a dying convention of French haute cuisine, became the ultimate tableside flex I can feel sweat soaking through the armpits of my $5,000 Tom Ford suit and a nagging itch along the starched collar of my custom-fitted tuxedo shirt. Even though I’m working at one of the most popular restaurants in New York City, I’m dressed better than most of the men in the dining room.

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10 Tips for Using Reviews to Boost Your Restaurant’s Online Following

Restaurant Engine

It’s key to engage with your customers through their online reviews. You can do all the marketing in the world. You can entice people with the best offers. And you can work hard to close the sale. Just as important, though, is using your strong, positive online reviews to leverage trust and loyalty in your restaurant. Your happy, satisfied customers are your brand ambassadors and pivotal to your marketing strategy.

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Fun by Design

EATER

Shuggie’s Trash Pie. | Erin Ng Neon walls, palm-shaped chairs, giant pepper grinders — there’s nothing subtle about maxed-out restaurant design in 2023 Walking into Shuggie’s Trash Pie is like entering an acid-tinged glam paradise. The front bar of the Mission District restaurant, awash in cadmium yellow paint and matching furnishings, including the hanging disco balls, leads into a larger back dining area that’s equally gonzo in neon green.

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Join Full Course Navigator: Your Path to Professional Growth in Restaurant Leadership

Full Course Foundation is dedicated to nurturing excellence in restaurant leadership. Our Navigator program offers a wide range of resources tailored for professional growth. From high-quality training to personalized coaching, Navigator equips restaurant leaders with the tools they need to thrive in their careers. Unlock your potential with three months FREE access to Navigator by Full Course!

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201. Restaurant Technology Guys Podcast Ep. 201 – Boost Sales with Digital Menu Boards with OSM Solutions

Restaurant Technology Guys

Check out how to do digital menu boards right with CEO and Founder Marc Rosenberg. Marc shared his insights on how digital signage, menu boards, kiosks, and other innovative solutions can enhance the customer experience, increase sales, and reduce costs. We also talked about some of the challenges and opportunities that restaurant owners and operators face in this fast-changing landscape.

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Sysco is buying equipment supplier Edward Don

Restaurant Business

The acquired company will serve as the foundation for a new specialty equipment and supplies operation, Sysco said.

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Extra! Extra!

EATER

Nat Belkov/Eater Restraint is so passé After three years of darkness, preceded by a kinda bummer five of schmancy, frowny food — you know, blond wood, backless barstools, everything is foraged, and the chef glowers silently — restaurants are fun again. Move over, sea buckthorn (you tart berry). Helllooooo, caviar bumps, cocaine of the sea! Everything is illuminated…with neon lights.

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FTC looks at regulating restaurant service fees, delivery charges

Restaurant Business

The regulatory agency is seeking another round of public comment on what rules should be adopted to combat "junk fees.

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Slowed Restaurant Growth? Order Up Restaurant Hiring Software

Harver Hospitality

How restaurant hiring software can help brands overcome declining sales and traffic growth. Read our blog now for fast, effective tips.

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Individual Development Plan Template

There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!

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Serafin Alvarado, Master Sommelier and Director of Wine Education at Southern Glazer’s Wine & Spirits To Judge 2024 Sommeliers Choice Awards

Sante

Serafin Alvarado’s love of wine began more than decade ago, as a room service waiter for Hilton Hotels in his native Puerto Rico. It was the beginning of a career path that would ultimately lead him to achieve the remarkable distinction of becoming a Master Sommelier (M.S.

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Streamlining Food Safety Compliance: Reducing Time Wasted on SOP Tasks

PathSpot

In food production and preparation, adhering to food safety standards is paramount. Ensuring that the food we consume is safe for consumption is not only a legal requirement but also a moral obligation. However, the bureaucratic and often tedious side of maintaining compliance with food safety standards can be a significant time sink for businesses.

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These are the restaurant stocks investors are betting against the most right now

Restaurant Business

Dutch Bros, Red Robin and Sweetgreen are the most “shorted” restaurant stocks, according to a Raymond James analyst, and more investors are betting against fast food.

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5 Things We Learned About Austin’s Taco Mafia From Their New PBS Show

EATER

Learning more about Austin’s Taco Mafia with their new PBS show ‘Taco Mafia,’ starring the owners of Nixta Taqueria, Cuantos Tacos, and Discada

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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Ron Shaich on why Cava deserved to be a public company

Restaurant Business

A Deeper Dive: The Panera Bread founder, restaurant investor and chairman of Cava joins the podcast to talk about a wide range of issues, including activism and why Panera has no large competitor.

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Aaron Franklin Believes Barbecue Will Always Be Relevant

EATER

The Austin pitmaster shares where he thinks Texas barbecue is headed, the stories behind his newest book, and more

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Why large restaurant chains struggle to develop new concepts

Restaurant Business

The Bottom Line: With Chipotle developing yet another brand in Farmesa, it’s a good time to check on the track record of large brands creating new concepts. It’s not a good one.

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I Can’t Stop Buying Kitchen Goods from eBay

EATER

It’s easy to find rare or highly coveted kitchen collectibles on eBay. | Chaloner Woods/Getty Images East Fork? Le Creuset? Wagner Ware? The platform has it. This post originally appeared in the October 9, 2023 edition of The Move , a place for Eater’s editors and writers to reveal their recommendations and pro dining tips — sometimes thoughtful, sometimes weird, but always someone’s go-to move.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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Uber Eats launches multi-restaurant ordering

Restaurant Business

Customers will be able to order from two restaurants at once without an added fee. Restaurants will be automatically enrolled in the program.

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September 2023 National Restaurant Sales Metrics

Margin Edge

MarginEdge | We took data from thousands of restaurants across the country and compiled a report to show sales trends for the month of September 2023.

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A tale of 2 fast casuals—one Italian and one Indian—and how they grew

Restaurant Business

Piada Italian Street Food and Choolaah Indian BBQ both personalize the fast-casual model to fit their mission, with authentic food and passion driving growth.

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Eat Your Art Out

EATER

Banquet Still Life, Adriaen van Utrecht, Rijksmuseum Going big with food is nothing new. Here, a visual timeline of humankind’s enduring love for maximalist food.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Why early evening has become the hottest time to dine out

Restaurant Business

Remote work, inflation and even Netflix could be driving consumers to eat dinner earlier, particularly at higher-end restaurants.

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Can NYC Become ‘the Place of the Pawpaw’?

EATER

This annual event by Nature Based wants to make pawpaws more accessible to chefs and home cooks

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Chipotle and Sweetgreen are in a robotic arms race

Restaurant Business

The two chains are duking it out for tech superiority as they attempt to prove that robotic makelines could transform the fast-casual space.

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The 19 Most Funnest, Most Wildest, Most Unbelievably Extra Restaurants in America

EATER

Lille Allen/Eater The most over-the-top, maximally good time you’ll have while eating Dinner is theater. As long as there have been seafood towers, cheese carts, and singing waiters, we’ve known this. But here in the U.S., some restaurants have embraced the multi-sensory entertainment potential of eating food a little more than others. Would that bowl of tortilla chips be just as crunchy without the live cliff diving show?

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The Complete People Management Toolkit

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

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Virtual brands' next act: Diversification

Restaurant Business

Tech Check: As delivery slows, some digitally focused restaurant companies are branching into meal kits, groceries and even airplane food.

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How a Memphis Restaurant Makes a Barbecue Bologna Sandwich

EATER

Cozy Corner in Memphis also sells barbecue spaghetti When Bobby Bradley, Jr.’s grandfather founded Cozy Corner, one of Memphis’s most popular barbecue restaurants, among the menu items were barbecue spaghetti and a barbecue bologna sandwich. While the restaurant has grown into serving ribs and wings that are locally renowned, Bradley decided to keep those menu items to carry on his grandfather’s legacy.

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C3 to serve food on XO private jets

Restaurant Business

The digital restaurant company will be the exclusive foodservice provider for some XO flights, offering travelers seven brands to choose from.

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