Modern Restaurant Management

APRIL 16, 2025

Tableside caviar service A prosciutto cart An authentic kaiseki tasting experience and members-only Japanese whiskey lounge Tableside s’mores These are just a few examples of ways restaurants across the country are hoping to attract guest by elevating the dining experience and creating a vibe highlighted by superior food and presentation.

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Back of House Customer Experience Customer Service Hospitality 340

7 Shifts

NOVEMBER 24, 2024

Let’s take the guesswork out of starting your food business and set your establishment up for success. You can identify potential gaps in the local dining landscape and create unique value propositions. However, the systematic gathering and analysis of data serves to lay a solid foundation for your business.

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Marketing Social Media SEO Customer Service 370

EATER

APRIL 8, 2025

Train food, Ive come to learn, is its own distinct and expansive category. I often bring my own food on long train rides: okra stew and crab rice, or perhaps my dads spaghetti and meatballs, as well as fruits and cakes, all packed in my trusted backpack cooler, along with an electric travel Crock-Pot that has saved me on many Amtrak trips.

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Modern Restaurant Management

DECEMBER 2, 2024

There are automated food labeling systems that make it easier for businesses to stay in compliance. There are even light-based decontamination technologies to help keep food contact surfaces or clear liquids safe. As a restaurant manager, maintaining food safety is your number one responsibility. So, how exactly do you do that?

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Food Safety Management Management Kitchen Safety 275

EATER

NOVEMBER 15, 2024

Robert Sietsema/Eater NY Wonder wants to fix food delivery — so it just acquired Grubhub On November 13, Wonder, the company that describes itself as “a new kind of food hall,” announced its acquisition of the established food ordering and delivery platform Grubhub. A Wonder in New York City. Who’s behind Wonder?

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Modern Restaurant Management

NOVEMBER 11, 2024

Throughout the meal, robot servers deliver your food and clear the table when you're done. Pudu Robotics and Bear Robotics are deploying food-running robots in restaurants across the globe. Pudu Robotics and Bear Robotics are deploying food-running robots in restaurants across the globe. Sounds far-fetched, right?

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Front of House Food Order Seating Customer Experience 450

Modern Restaurant Management

DECEMBER 11, 2024

Kindness Food Network's “Kindness is Served Here” is rolling out in 63 restaurants across Northeast Ohio as part of Values-in-Action’s Kindland movement in partnership with the Ohio Restaurant and Hospitality Alliance. " Laurie L.

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Menu Customer Experience Download Hospitality 419

Modern Restaurant Management

MARCH 26, 2025

. “Every guest touchpoint–whether it’s a dine-in experience, an online order, or even a response to a review – can influence future business,” Mike Eng, Senior Director of Vertical Expansion at Klaviyo, told Modern Restaurant Management (MRM) magazine.

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Marketing Email Marketing Loyalty Program Mobile Ordering 490

Modern Restaurant Management

OCTOBER 13, 2024

In quick-serve restaurants, there has also been a marked uptick in digital kiosk usage. Thanks to these technologies, tasks such as ordering food and paying bills can take place on a self-service basis. Thanks to these technologies, tasks such as ordering food and paying bills can take place on a self-service basis.

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Marketing Tip Distribution Mobile Ordering Customer Experience 449

Modern Restaurant Management

DECEMBER 5, 2024

Just as a chef elevates a signature dish with bold, unique flavors that please the senses, the right glassware can enhance the presentation of drinks and food, creating a visually engaging experience for customers. Restaurants using trays to serve and clear tables can often use finer crystal without significant risk of breakage or scratching.

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Fine Dining Consumer Goods Presentation Seasonal Menu 405

Modern Restaurant Management

DECEMBER 19, 2024

This approach entices guests to explore their palates or reminisce on familiar flavors, turning a simple dining experience into an emotional journey that encourages guests to return time and time again. It has become common in the American dining scene to see restaurants categorized into specialty niches.

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Dietary Restrictions Influencer Customer Experience Menu 417

Modern Restaurant Management

OCTOBER 29, 2024

The day served up a multi-course menu of timely topics designed to empower restaurant marketers, including tapping into industry trends, deploying strong loyalty app campaigns, boosting ad performance with AI-powered tools, and the importance of storytelling and upleveling brand creative. The proof is, well, in the pudding.

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Marketing Advertising 2024 2023 447

Modern Restaurant Management

DECEMBER 23, 2024

Self-serve kiosks, QR-code menus, and personalized ordering systems will continue to redefine how patrons interact with venues. Advances in AI and customer relationship management (CRM) tools allow businesses to analyze customer behavior, predict preferences, and craft hyper-personalized dining and drinking experiences.

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2025 Hospitality Bar Customer Experience 346

Modern Restaurant Management

APRIL 18, 2025

The hospitality industry has always been about delivering great service—but today, that means more than just good food and friendly staff. ” The more restaurants use AI to automate tasks that aren’t core to their business, the more they can reinvest time where it matters—serving guests.

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Airlines Hospitality Waste Food Order 434

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Additional findings indicate that 44 percent favor a balance of human staff and some technology, while 41 percent prefer no AI use at all in their dining experience.

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Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

JANUARY 17, 2025

The report revealed how users exhibit shifting purchasing habits over time, with weight-loss users making fewer food and beverage purchases during the first three months of use, and returning closer to benchmark levels by the end of the first year of use. . "This portion sizes, and hydration. "They

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Beverage Magazine Education Retail 410

Modern Restaurant Management

DECEMBER 13, 2024

Every year, the culinary world serves up something new to savor. Remember when food trucks redefined street food in the early 2010s or when small plates turned casual dining into an adventure of endless flavors? In 2020, dining as we knew it disappeared overnight. Now, three years later, we see a cultural shift.

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2025 Dine-in Food Truck Outdoor 417

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. The question now becomes – how to make sense of that data and use it to elevate the dining experience. For the first part, click here and for the second part, click here. Data, Data, Data.

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2025 Loyalty Program Social Media Fast Casual 419

EATER

MARCH 28, 2025

When you think of baseball stadium food , youre probably thinking of the classics: hot dogs wrapped in foil, buttery popcorn, a crinkly bag of Cracker Jack. Although these items are still plentiful, dining at a baseball game has now become an exciting culinary affair. Heres how they got there.

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Serving Seasonal Menu Food Supply Menu 243

Modern Restaurant Management

JUNE 27, 2025

A Dilemma of “Super Size” Proportions Amid rising food prices and shifting consumer preferences, the restaurant industry is facing a dilemma of “super size” proportions. With households increasingly treating dining out as a luxury, every menu item and service interaction becomes a potential make-or-break moment.

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Loyalty Program 2025 Customer Experience Customer Service 371

Culinary Cues

MAY 12, 2025

A growing number of chefs are shifting their attention to independent operations that focus on foods with wider appeal that need a commitment to excellence. Now, make sure that the vegetables on the sandwich are at their peak and reflective of the season: dont serve raw tomatoes outside of July and August.

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Fine Dining Seasonal Menu Front of House White Paper 348

EATER

MAY 5, 2025

Plus, it made sense for two restaurants to join forces they both make food, and its easy to serve dishes that showcase a combination of ingredients and techniques that can offer something greater than the sum of their parts. Mad Libs fo brands | Jaya Saxena Brand collaborations barely make sense anymore.

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Food Consumer Goods Email Marketing Social Media 230

Modern Restaurant Management

DECEMBER 17, 2024

Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.

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2025 Loyalty Program Online Ordering Customer Experience 419

Modern Restaurant Management

JUNE 20, 2025

This shift is fueled by more adventurous young palates and a desire for children's dining experiences to reflect the culinary sophistication enjoyed by adults. At Legal Sea Foods, we’ve responded to this shift by introducing more sophisticated, yet accessible options for kids. How are kids' menus evolving?

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Menu Dietary Restrictions Social Media Catering 251

Modern Restaurant Management

NOVEMBER 19, 2024

Solo dining – a time dedicated to eating a meal alone at a sit-down restaurant – is an opportunity for diners to practice self care over a meal, whether that be by relaxing and reflecting at the end of a long day or even by engaging the mind with a book or catching up on the news. Just the “cover count.”

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Customer Experience Fine Dining Seating Catering 450

Modern Restaurant Management

DECEMBER 27, 2022

As we close out 2022, food production is at risk. We’re still facing product shortages, exacerbated by ongoing supply chain interruptions and the Russian-Ukrainian war stalling food shipments – including 9.5 Inflation is causing food prices – and food insecurity – to soar. . Focus on Sustainable Food Production.

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Food Safety Audits Food Supply Food 566

Modern Restaurant Management

MARCH 28, 2024

Restaurants started using 2D barcodes (such as QR codes) at dining tables to offer digital menus and even allow patrons to order with their smartphones during the pandemic, when contactless transactions were necessary. In foodservice establishments, the same technology opens doors to greater food safety and ingredient transparency.

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Information Allergens Food Supply Food 552

Culinary Cues

JANUARY 13, 2025

Guests may sparkle when they see the chef walk through the dining room and whisper about how great he or she is at their craft, but what many dont realize is that their meal was likely never prepared by the chef. This is a time of the year when many invest personal effort in speculating who will win the honors as NFL Most Valuable Player.

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Coaching Sports Presentation Seasonal Menu 442

Restaurant Business

JUNE 20, 2025

at the Italian casual-dining chain as its investments in affordability and Uber delivery paid off. 20, 2025 Facebook Twitter LinkedIn Consumers are finding value in casual-dining brands like Olive Garden. Same-store sales at the Italian casual-dining chain spiked 6.9% By Joe Guszkowski on Jun. of sales in the quarter.

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Modern Restaurant Management

JANUARY 2, 2025

From smarter ordering systems to food that travels better, here’s what pizzeria owners can expect in the year ahead. The Off-Premises Dining Shift: Food That Travels Well Delivery and pickup continue to dominate the pizza market as off-premises dining solidifies its role in customer behavior.

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Modern Restaurant Management

DECEMBER 26, 2024

This financial strain could dampen discretionary dining expenditures. By mid-2024, 82 percent of food and beverage operators were still actively recruiting, with chefs and cooks comprising 30 percent of open roles. In 2025, the restaurant and broader hospitality industry finds itself at a critical juncture. trillion in 2024.

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Modern Restaurant Management

SEPTEMBER 30, 2024

The food service industry is forecast to reach $1 trillion in sales this year. We’re seeing younger buyers investing in dining experiences that blend food, convenience, and atmosphere with their values as shoppers. The data reveals that consumer eating, dining, and take out patterns are constantly changing and in flux.

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2025 Fast Casual Food Customer Experience 450

The Rail

FEBRUARY 7, 2025

The Power of Visual Storytelling The food and beverage industry is inherently visual. From sizzling dishes to a vibrant dining atmosphere, video content allows potential customers to experience the restaurants ambiance and imagine the sounds and aromas before the even set foot inside. The same is true of videos.

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Serving Marketing Loyalty Program Social Media 130

The Rail

OCTOBER 10, 2024

As more consumers become conscious of the environmental impacts of their choices, sustainable products are increasingly popular, particularly in the food and beverage sector. Promote Sustainability: Establish a sustainable theme by offering beverages with sustainable food pairings. Think recycling and composting food waste.

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Modern Restaurant Management

APRIL 7, 2025

As the digital dining revolution accelerates, the most successful restaurant chains will be those that transform their fragmented tech landscape into unified enterprise platforms. Customers crave simplified steps at the beginning and end of their food service experiences, and it’s not hard to understand why.

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Loyalty Program Mobile Ordering Customer Experience Customer Service 282

Modern Restaurant Management

MAY 9, 2025

Introduction: The Charm of French Bistro Culture At the heart of French bistro culture lies an effortless charm that transforms dining into something personal and profound. Born in the 19th century as modest spots serving workers affordable fare like onion soup and crepes, bistros have become symbols of France’s culinary soul.

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Fine Dining Influencer Dine-in Innovation 221

Modern Restaurant Management

FEBRUARY 27, 2025

“I Heart Fries is a restaurant concept that combines a variety of delicious international foods in one place. It helps us connect with customers, showcase our food, and build a strong community. What distinguishes Miami as a food scene for franchise development? How did this partnership come about?

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Franchise Franchising Social Media Influencer 221