Modern Restaurant Management

JUNE 2, 2025

Rising restaurant prices and increased cost-of-living expenses are significantly altering dining out habits in both the US and UK, according to a new survey from Attest. Reduced Disposable Income : Consumers have less money for dining out, leading to fewer overall visits. Fast food and casual dining are currently seeing higher traffic.

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Menu Innovation Loyalty Program Fast Casual 428

Modern Restaurant Management

DECEMBER 31, 2024

“Through expansive experiences that inspire our guests paired with the ambiance of the space and the food on the plate, we’re setting new standards for the industry and creating truly spectacular moments for all who enter our restaurants and bars.” What can you expect to see on menus in 2025?

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2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

MAY 13, 2025

Gen Z is redefining dining, seeing your restaurant as an extension of their identity. Michael Parlapiano, Managing Director of The Culinary Edge, shares with Modern Restaurant Management (MRM) magazine how restaurants and food brands can adapt to these generations’ evolving preferences. What can restaurants learn from this?

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Social Media Sustainability Customer Experience Sourcing 426

Modern Restaurant Management

DECEMBER 30, 2024

Fast food and food delivery gradually began changing that equation. In 2024, food prices have been high and consumer spending has been stretched thin, making it even more difficult for restaurants to attract new customers. The restaurant experience was once solely comprised of human-to-human, in-person experiences.

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Customer Experience Loyalty Program Dietary Restrictions 2025 519

Modern Restaurant Management

DECEMBER 2, 2024

There are automated food labeling systems that make it easier for businesses to stay in compliance. There are even light-based decontamination technologies to help keep food contact surfaces or clear liquids safe. As a restaurant manager, maintaining food safety is your number one responsibility. So, how exactly do you do that?

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Food Safety Management Management Kitchen Safety 275

EATER

NOVEMBER 15, 2024

Robert Sietsema/Eater NY Wonder wants to fix food delivery — so it just acquired Grubhub On November 13, Wonder, the company that describes itself as “a new kind of food hall,” announced its acquisition of the established food ordering and delivery platform Grubhub. A Wonder in New York City. Who’s behind Wonder?

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Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Additional findings indicate that 44 percent favor a balance of human staff and some technology, while 41 percent prefer no AI use at all in their dining experience.

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Fast Casual Food Point of Sale Mobile Ordering 251

7 Shifts

NOVEMBER 24, 2024

Let’s take the guesswork out of starting your food business and set your establishment up for success. You can identify potential gaps in the local dining landscape and create unique value propositions. Do you want to find out which food items your customers love the most? Start by deciding what you need to know.

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Marketing Social Media SEO Customer Service 370

Modern Restaurant Management

APRIL 11, 2025

. “This enduring customer loyalty drives the restaurant industry forward, creating clear opportunities for restaurants to enhance the dining experience through strategic limited time offers, efficient delivery and exceptional in-person service," said Samir Zabaneh, CEO of TouchBistro.

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Loyalty Program Social Media Front of House Back of House 439

Modern Restaurant Management

DECEMBER 6, 2024

With GiftAMeal, customers can take a photo of their food or drink at any Health Nut, and for each photo shared, a meal is donated to someone in need. With GiftAMeal, customers can take a photo of their food or drink at any Health Nut, and for each photo shared, a meal is donated to someone in need.

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Marketing Social Media Loyalty Program Email Marketing 445

Goliath Consulting

JANUARY 25, 2025

As diners become more health-conscious and adventurous, food trends and restaurant strategies are shifting to align with these preferences. Preserved Seafood : Preserved seafood is gaining traction, driven by Scandinavian simplicity and the desire for sustainable, nutrient-rich foods.

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Dietary Restrictions Food Email Marketing Customer Experience 221

Modern Restaurant Management

DECEMBER 19, 2024

According to Statista , the global online food delivery market size was valued at $151.5 According to Statista , the global online food delivery market size was valued at $151.5 As digital transactions become ubiquitous, businesses across all sectors are embracing innovations that reshape the way they interact with customers.

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2025 Loyalty Program Mobile Ordering Online Ordering 447

Modern Restaurant Management

MAY 15, 2025

What was your journey into the food industry and how does your previous business experience translate to what you do now? I came into the food industry after building a strong background in business strategy and operations. Cody Pepper What are the barriers to having accessibility to healthier food choices?

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Fast Casual Food Franchise Franchising 221

Modern Restaurant Management

NOVEMBER 11, 2024

Throughout the meal, robot servers deliver your food and clear the table when you're done. Pudu Robotics and Bear Robotics are deploying food-running robots in restaurants across the globe. Pudu Robotics and Bear Robotics are deploying food-running robots in restaurants across the globe. Sounds far-fetched, right?

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Front of House Food Order Seating Customer Experience 450

Goliath Consulting

NOVEMBER 13, 2024

The upcoming year is shaping up to be an exciting time for food enthusiasts, with trends emphasizing bold flavors, creative uses of ingredients, and new culinary experiences. Here’s a look at the food trends that will capture our taste buds and redefine dining in 2025.

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2025 Food Email Marketing Fine Dining 243

Modern Restaurant Management

APRIL 8, 2025

"While technology has the potential to enhance the dining experience, the research shows that AI integration isn’t a top priority for most consumers,” said Carly Fink, President, Head of Research & Strategy for Provoke Insights.“Patrons This was only topped by grocery store increases at 79 percent.

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2025 Consumer Goods Fast Casual Seasonal Menu 417

Modern Restaurant Management

JANUARY 10, 2025

Today’s diners expect more than just good food—they seek environments that captivate, connect and surprise. Some brands may consider that they can offer an experiential focused bar menu for a more approachable price point for the consumer who may not opt for a full dining experience.

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2025 Design Innovation Social Media 419

Modern Restaurant Management

DECEMBER 13, 2024

Remember when food trucks redefined street food in the early 2010s or when small plates turned casual dining into an adventure of endless flavors? But the real story of 2025 isn’t just about what’s on the plate; it’s about where and how food is served. In 2020, dining as we knew it disappeared overnight.

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2025 Dine-in Food Truck Outdoor 417

Modern Restaurant Management

APRIL 16, 2025

Tableside caviar service A prosciutto cart An authentic kaiseki tasting experience and members-only Japanese whiskey lounge Tableside s’mores These are just a few examples of ways restaurants across the country are hoping to attract guest by elevating the dining experience and creating a vibe highlighted by superior food and presentation.

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Back of House Customer Experience Customer Service Hospitality 342

The Rail

JANUARY 21, 2025

By Bailey Ramsey, Contributor Food waste is a critical issue in the restaurant industry. To put this in perspective, restaurants waste anywhere between 4% to 10% of the food they purchase. Predicting Customer Demand Accurately One of the leading causes of food waste in restaurants is overproduction.

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Waste Compost Recycling Food 182

Modern Restaurant Management

DECEMBER 19, 2024

This approach entices guests to explore their palates or reminisce on familiar flavors, turning a simple dining experience into an emotional journey that encourages guests to return time and time again. It has become common in the American dining scene to see restaurants categorized into specialty niches.

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Dietary Restrictions Influencer Customer Experience Menu 417

EATER

MAY 5, 2025

Plus, it made sense for two restaurants to join forces they both make food, and its easy to serve dishes that showcase a combination of ingredients and techniques that can offer something greater than the sum of their parts. Mad Libs fo brands | Jaya Saxena Brand collaborations barely make sense anymore. Thats kind of what theyre going for.

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Food Consumer Goods Email Marketing Social Media 239

Modern Restaurant Management

MARCH 26, 2025

. “Every guest touchpoint–whether it’s a dine-in experience, an online order, or even a response to a review – can influence future business,” Mike Eng, Senior Director of Vertical Expansion at Klaviyo, told Modern Restaurant Management (MRM) magazine.

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Marketing Email Marketing Loyalty Program Mobile Ordering 490

Modern Restaurant Management

DECEMBER 26, 2024

With cashless transactions and delivery services becoming the norm, diners are enjoying faster, more streamlined dining journeys. Delivery platforms increase risks of supply chain attacks The restaurant supply chain is dense, involving food suppliers, payment processors, and delivery services. Some may even share login credentials.

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2025 Point of Sale Food Supply 2024 558

Modern Restaurant Management

DECEMBER 17, 2024

Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.

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2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

JUNE 3, 2025

People are looking for authenticity and transparency, so highlighting where your ingredients come from or how food is made can go a long way. Guests also want an experience, not just a meal, so messages that promote unique dining events, themed nights, or a fun atmosphere can create excitement.

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Marketing Loyalty Program Email Marketing Customer Experience 380

Modern Restaurant Management

JANUARY 17, 2025

The report revealed how users exhibit shifting purchasing habits over time, with weight-loss users making fewer food and beverage purchases during the first three months of use, and returning closer to benchmark levels by the end of the first year of use. . "This portion sizes, and hydration. "They

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Beverage Magazine Education Retail 410

Culinary Cues

MARCH 10, 2025

Every cook, at least every serious cook, seems to want to work in one of those exceptional fine dining or cutting-edge experimental operations that are depicted in shows like Chefs Table or The Bear. If you are serious about a kitchen career and have the focus to map out the best path, then listen up.

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Hotels Fine Dining Seasonal Menu Healthcare 372

Modern Restaurant Management

DECEMBER 11, 2024

Kindness Food Network's “Kindness is Served Here” is rolling out in 63 restaurants across Northeast Ohio as part of Values-in-Action’s Kindland movement in partnership with the Ohio Restaurant and Hospitality Alliance. Torres said they wanted to bring the colors of Kindland (orange) into the food industry. "I

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Menu Customer Experience Download Hospitality 419

Culinary Cues

MAY 12, 2025

A growing number of chefs are shifting their attention to independent operations that focus on foods with wider appeal that need a commitment to excellence. This was, after all, a peasant food, but now is in a class all to its own from utility to high cuisine. Ahbut there are signs of change. There is pizza and there is pizza.

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Fine Dining Seasonal Menu Front of House White Paper 348

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. The question now becomes – how to make sense of that data and use it to elevate the dining experience. For the first part, click here and for the second part, click here. Data, Data, Data.

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2025 Loyalty Program Social Media Fast Casual 419

Restaurant Business

OCTOBER 23, 2024

This transformation is not just about automation; it's about creating smarter, more efficient, and more personalized dining experiences. This level of precision in forecasting helps restaurants reduce food waste - a significant issue in the industry - by up to 20%. One of the most impactful areas is inventory management.

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Customer Experience Operations Back of House Customer Service 301

Modern Restaurant Management

DECEMBER 23, 2024

Advances in AI and customer relationship management (CRM) tools allow businesses to analyze customer behavior, predict preferences, and craft hyper-personalized dining and drinking experiences. Expect to see a rise in immersive dining and drinking concepts that blend technology with storytelling.

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2025 Hospitality Bar Customer Experience 346

Culinary Cues

JANUARY 29, 2025

At our core (restaurant folks) we are in the business of taking care of people through food. What is most gratifying is witnessing clean plates coming back from the dining room, satisfied smiles on the faces of guests, and the pride that a cook feels when sliding a finished plate down the pass. Feeding people is such a noble act.

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Dine-in Blog Article Training 309

Modern Restaurant Management

OCTOBER 13, 2024

Thanks to these technologies, tasks such as ordering food and paying bills can take place on a self-service basis. Thanks to these technologies, tasks such as ordering food and paying bills can take place on a self-service basis. In quick-serve restaurants, staff can focus on preparing food rather than taking orders.

Marketing 449

Marketing Tip Distribution Mobile Ordering Customer Experience 449

Modern Restaurant Management

NOVEMBER 22, 2024

With the holiday season often comes a surge in dining out: shoppers are grabbing quick bites between stores, families are reconnecting over dinner at their favorite hometown restaurants, and people are seeking professionally-prepared meals for their various holiday gatherings.

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Hiring Recruiting Customer Experience Back of House 437

Modern Restaurant Management

OCTOBER 29, 2024

“Webrooming,” or researching online before buying in person, has risen 1.95x over the last four years, showing that the food and beverage journey for shoppers often starts in the digital world. What kind of creative works best in restaurant and food advertising? The proof is, well, in the pudding. in returns for businesses.

Marketing 447

Marketing Advertising 2024 2023 447