Modern Restaurant Management

MARCH 3, 2023

" Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." million by the end of 2023.

2023 508

2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

OCTOBER 24, 2024

Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore. I have been fortunate to work with Sleepy Bee Cafe since its founding in 2013. Green Restaurant and Slow Food were others we considered.

Certification 221

Certification Fast Casual Front of House Government 221

Modern Restaurant Management

AUGUST 31, 2022

consumers are dining out less often. In fact, they are frequently called “pocket billboards” because they boast a brand’s logo and stay within close confinement – a physical or mobile wallet, where consumers are constantly reminded of the “free money” they can use to dine out.

Restaurant Law 520

Restaurant Law Fine Dining Point of Sale Customer Service 520

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

FEBRUARY 18, 2020

Elo’s Sonal Apte, vice president of retail and hospitality. Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MAY 24, 2022

With increasing restrictions on public movement and offline retail operations, the growing demand for online shopping amid the COVID-19 pandemic is propelling global mobile wallet industry growth. As per a recent report by Global Market Insights, mobile wallet market size is projected to exceed USD 700 billion by 2027.

Marketing 508

Marketing Loyalty Program Coupons Fast Casual 508

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Mixed take-out bag.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

MARCH 16, 2023

Every visit to a retail location is a potential music touchpoint— and restaurants are one of the most regularly visited locations. Set the Tone for Customer Dining Experience Music sets the tone and creates a mood that adds to the experience, which can have a significant influence on guests. Consumers in the U.S.

License 473

License Loyalty Program Customer Experience Customer Service 473

Modern Restaurant Management

FEBRUARY 17, 2021

This edition of MRM Research Roundup features news of restaurant resiliency, dining trends in Canada, restaurant salaries across the U.S. Restaurant Resiliency. Throughout one of the most challenging years for U.S. Throughout one of the most challenging years for U.S. Carry-out ended 2020 holding 46 percent of off-premises order share.

2021 474

2021 Mobile Ordering Download Loyalty Program 474

Modern Restaurant Management

MAY 24, 2022

With increasing restrictions on public movement and offline retail operations, the growing demand for online shopping amid the COVID-19 pandemic is propelling global mobile wallet industry growth. As per a recent report by Global Market Insights, mobile wallet market size is projected to exceed USD 700 billion by 2027.

Marketing 449

Marketing Loyalty Program Coupons Fast Casual 449

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

SEPTEMBER 23, 2020

Focused on the retail, services and restaurant industries, the SpotOn ecosystem offers powerful technology to small- and medium-sized businesses (SMBs) at a price they can afford. Restaurants have been pivoting to reach and serve customers in new ways, and retailers have been seeing the lines blur between brick and mortar and e-commerce.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

APRIL 22, 2020

He is also the President of The National Association of Wine Retailers. As the largest rare wine retailer and wholesaler in the country, we work with fine dining restaurants all across the nation including many that are Michelin ranked, Wine Spectator Grand Award winners. Now we are expanding our focus.

Retail 411

Retail Seating Customer Service Supplies 411

Modern Restaurant Management

FEBRUARY 28, 2020

With so many amazing new dining and entertainment experiences emerging around the world, it feels good to be a part of that revolution and to bring something unique back to San Diego.” Hunter also has plans for a robust dining program in partnership with San Diego’s top restaurants and caterers. million who spend $11.5

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

MARCH 2, 2022

A recent study of contemporary retail environments found that the ceiling has, on average, more than five times as much visual presence as the floor. It’s become a staple of offices, schools, retail, and institutional facilities. The suspended grid ceiling has great practical value in commercial design.

Design 539

Design Fine Dining Retail Bar 539

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Yelp's Economic Impact Report.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

NOVEMBER 27, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. AI usage has also skyrocketed, primarily in the back-of-house.

2025 221

2025 Loyalty Program 2024 Back of House 221

Modern Restaurant Management

JUNE 1, 2020

In New York, California and Illinois, even as the on-premise space remains closed (for in-outlet dining/drinking), sales velocity continues to improve week-over-week, as both the market and consumers continue to adapt to the new trading style. Consumer demand is strong in states that have started reopening to dine-in.

2020 324

2020 Food Safety Online Ordering Point of Sale 324

Modern Restaurant Management

APRIL 15, 2020

Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth. Family dining was another segment that was hit hard, which includes many buffet-based concepts. Same-store sales for restaurants dropped by 28.3 percent in March. Same-store traffic fell by 29.2 percent during March.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

JULY 14, 2020

Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining. In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. White Castle Employs Flippy the Robot.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

JULY 31, 2023

Barring any new global emergencies like the pandemic that caused the demise of restaurant dining, the past few months have seen it return back to life in a tempered manner. The dine out cutbacks will likely not come from single people or couples without families with good stable jobs and incomes.

Fine Dining 221

Fine Dining Back of House Retail Consumer Goods 221

Modern Restaurant Management

DECEMBER 19, 2022

And, you don’t have to run a cocktail bar or fine dining location to play with these combinations. It’s a tough balancing act and one critical to our Southern Glazer’s teams across the U.S. working to help our restaurant partners. New and Unique Flavors. Take Inspiration from the Past.

Bar 474

Bar 2023 Back of House Coaching 474

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. This was largely due to a favorable shift in the Thanksgiving holiday. Same-store sales growth was 1.6

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Lavu

MARCH 21, 2025

Multilingual Menus for Restaurants are transforming the dining experience by breaking language barriers and enhancing customer satisfaction. By leveraging this technology, restaurants can optimize their operations and deliver a seamless dining experience, ultimately improving customer retention and driving higher profits.

Customer Experience 78

Customer Experience Seasonal Menu Fine Dining Customer Service 78

Lavu

MAY 9, 2025

Lightspeed : Excellent for complex menus and inventory management, ideal for fine dining or multi-location setups. From quick-service spots to fine dining restaurants, it offers tools to meet a variety of operational needs. In the competitive restaurant industry, choosing the right Point of Sale (POS) system is crucial.

POS 78

POS Loyalty Program Mobile Ordering Food Truck 78

7 Shifts

SEPTEMBER 3, 2019

Levy Restaurants owns a number of establishments, including QSR and fine dining restaurants, as well as fast-food like restaurants in sports and entertainment venues across the country. No one will deny it; working in a restaurant is tough. By keeping employees happy, you boost can boost your bottom line.

Sports 284

Sports Training Fine Dining 2017 284

Modern Restaurant Management

DECEMBER 27, 2019

” A recent Total Economic Impact™ study commissioned by NCR and conducted by Forrester Research of NCR Software Defined Store customers found that an average organization with approximately 750 retail stores could see a 164 percent return on investment through store virtualization. Global Cuisine Winners.

Mobile Ordering 309

Mobile Ordering Customer Service Point of Sale Customer Experience 309

Goliath Consulting

APRIL 28, 2022

Foodservice and retail have changed vastly, and customers have more choices to choose from and are adjusting to these new and fast changes, but with excitement rather than fear. However, hybrid restaurants allow for restaurant owners to use multi-functional furniture and dividers to separate their market and dining area as they please.

Fast Casual 195

Fast Casual Food Truck Fine Dining Customer Experience 195

Modern Restaurant Management

MARCH 11, 2020

” Andrew Jhawar, Senior Partner of Apollo and Head of the Consumer & Retail industry group, added, “We are pleased that Smart Foodservice will be able to thrive with a strong complementary partner in US Foods. .” (NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

AUGUST 7, 2024

million restaurant pros choose 7shifts for scheduling and team management. Try 7shifts for Free Restaurant food cost percentages What Percentage Should Food Cost Be In A Restaurant? Keeping a close eye on food costs will help you track whether or not your restaurant is making money. But beef, fish, and poultry prices increased.

Food 370

Food Seasonal Menu Inventory Pricing 370

EATER

DECEMBER 6, 2022

Capital-T Trends have had the space to take root as customers crowded into dining rooms and traveled around the country, bringing their excited energy with them to red-sauce Italian joints, vibey supper club-inspired spots, and so many pop-ups turned full-fledged restaurants. Ellen Mary Cronin. Eat here now. Thank us later. Causa / Amazonia.

2022 246

2022 Fine Dining Dine-in Food Truck 246

EATER

MAY 2, 2023

in 2019), including streaming and retail, amounting to over $200/month. At this point, I’m extremely hesitant to sign up for any new subscriptions, even from the restaurants I love. And I’m not alone: According to the personal finance app Rocket Money, in 2022 the average US consumer was juggling around 6.7 subscriptions (up from 4.2

Loyalty Program 252

Loyalty Program Social Media Customer Service 2022 252

EATER

DECEMBER 19, 2022

It’s one of these Russian treasures that has been embraced worldwide as the ultimate symbol of celebration in fine dining,” chef Anya El-Wattar told Eater SF back in June. Nationally, there has been an uptick in caviar sales, with more people ordering caviar online and in retail settings.”. Marylu Herrera.

2022 261

2022 Fine Dining Social Media Dine-in 261

Modern Restaurant Management

JANUARY 9, 2020

“We’re excited to team up with DoorDash to bring their industry-leading selection of restaurants to our cardmembers with an added perk to make dining in more rewarding.” Brands, Inc. has agreed to acquire The Habit Restaurants, Inc., Gibbs, chief executive officer of Yum! and internationally. like value.

Fast Casual 282

Fast Casual Online Ordering Customer Service Employee Relations 282

Modern Restaurant Management

NOVEMBER 5, 2019

Hottovy, consumer equity strategist at Morningstar., "Easterbrook, who left McDonald's "following the Board's determination that he violated company policy and demonstrated poor judgment involving a recent consensual relationship with an employee", had been instrumental in the company's turnaround efforts since 2015.

Waste 253

Waste Food Leadership Customer Service 253

Sante

MAY 8, 2025

12 Wine Wine & Dine Content Cloud Competitions Creative Cocktails First Press Food Gold Star Management May I Quote You? As more wineries are now shipping direct-to-consumer, check the winery website if you can’t find a bottle in your retail store. This Dozen has some of both for your consideration. 2023 Château Cantemerle ($27).

2025 130

2025 Vineyard Magazine 2023 130

EATER

JANUARY 23, 2023

When I began baking professionally, the pastry cook trajectory was rather straightforward — you put in your time working in fine dining and worked your way up to pastry chef. These articles tell us that as margins shrink due to inflation, pastry chefs are out of a job or left searching for more secure jobs in other industries.

Restaurant Law 261

Restaurant Law Back of House Small Business 2009 261