Restaurant Business

APRIL 9, 2025

Most restaurant operators consider technology a necessity for running their restaurants today. They rely on technology to help with day-to-day tasks like managing revenue and inventory, and to fill in labor shortage gaps. About 40% found that technology has improved customer satisfaction.

Take-out 186

Take-out Technology Fast Casual Inventory 186

Modern Restaurant Management

FEBRUARY 15, 2022

Technology innovations offer the potential to bridge the gap between the need to keep their business running and deliver quality products and experiences to their guests. More realistically, technology advancements can eliminate superfluous tasks and automate components of complex ones. Loyalty Technology to Drive Daypart Engagement.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

APRIL 21, 2022

Davis, a restaurateur with a background in data science and technology, knew there was a better way to see and manage restaurant finances in real-time and Phillips’ background building concepts for Bloomin’ Brands became a combination to develop their software, which now services more than 3,000 restaurants. Where are we now?

Technology 493

Technology 2005 Mobile Ordering Point of Sale 493

Modern Restaurant Management

SEPTEMBER 11, 2023

Fortunately, the latest advances in AI technology may keep the lights on for restaurants facing staffing shortages, while also helping these businesses run more efficiently and obtain more customers. This helps restaurants identify popular items, design seasonal menus, and create customized dishes based on customer preferences.

Technology 538

Technology Seasonal Menu Online Ordering Customer Service 538

Modern Restaurant Management

AUGUST 29, 2023

Despite advanced technologies, restaurant architectural design processes have not evolved. While other industries have redefined and recreated themselves through digital transformation, architectural design, and processes have largely remained unchanged.

Design 433

Design Outdoor 2022 Technology 433

Modern Restaurant Management

NOVEMBER 20, 2024

How do factors like suppliers, but also kitchen layout, equipment design, and workflow patterns impact contamination risk? How restaurants can leverage technology to avoid spreading foodborne illness and protect their team members and customers? Technology can change that.

Food Safety 419

Food Safety Kitchen Safety Food Food Supply 419

Modern Restaurant Management

NOVEMBER 11, 2024

This technology already exists today. Companies like Bear Robotics offer robots like Servi, designed to act as food runners and table bussers. The technology is already here. Throughout the meal, robot servers deliver your food and clear the table when you're done. Sounds far-fetched, right?

Front of House 450

Front of House Food Order Seating Customer Experience 450

Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. billion and is expected to grow to $223.7

Technology 491

Technology Online Ordering Mobile Ordering Customer Service 491

Modern Restaurant Management

FEBRUARY 8, 2023

The answer lies in technology. There are many platforms in the marketplace designed to help owners with restaurant operations like table management service (TMS), online reservations, scheduling, and payroll to marketing. How do we move forward from this? Automated solutions like call-in waiting, online bookings, etc.,

Fine Dining 493

Fine Dining Technology Front of House Seminar 493

Modern Restaurant Management

NOVEMBER 6, 2024

Invest in technology. Prioritize investments in technology platforms based on their potential impact on both team satisfaction and overall business success. Future plans for the site include career mapping and skills features, designed to advance professional growth and career planning in hospitality. "As

Hiring 386

Hiring Hospitality Magazine Technology 386

Modern Restaurant Management

JUNE 8, 2021

While the law marks one of the most important victories for the rights of those with disabilities, much more can be done to accommodate this community with its ever-evolving needs, including utilizing advanced technology. Now, it is up to restaurants to embrace this technology and help build a more inclusive future. billion in 2027.

Technology 560

Technology Innovation Restaurant Law Customer Service 560

Modern Restaurant Management

NOVEMBER 12, 2024

Designing an Effective Emergency Plan with Shelter and Evacuation Routes Having a solid emergency plan is the most important part of severe weather preparedness for restaurants. Tech Solutions for Severe Weather Preparedness Technology is another component that can aid severe weather preparedness for restaurants.

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Training Communication 2024 2025 473

Modern Restaurant Management

NOVEMBER 14, 2024

These agents are intelligent conversational digital hosts , designed to interact with customers over the phone (or via text), providing a seamless experience that mimics human conversation. In conclusion, AI phone agents are transforming the restaurant industry by ensuring no reservation is missed and proactively managing customer feedback.

Reservations 448

Reservations Online Ordering Loyalty Program Book 448

Modern Restaurant Management

NOVEMBER 23, 2020

Restaurants owners and managers can take advantage of existing and emerging HVAC technologies to lower the chances of airborne transmission among their staff and customers. Specially designed lights that emit UV-C light can be installed within HVAC systems where they can sanitize the air when it is recirculated in front of the light.

Dine-in 558

Dine-in Technology Employee Relations Outdoor 558

Modern Restaurant Management

AUGUST 7, 2023

People who regularly go to sports bars and restaurants want the best technology available to watch the big game. It is easy to fail with these systems if they aren’t designed and engineered the right way. Lighting systems have come a long way with new technology on the market.

Technology 419

Technology Sports Entertainment Customer Experience 419

Modern Restaurant Management

NOVEMBER 7, 2024

.” In other words, it uses data to shape the supply chain, often in conjunction with AI and machine learning technology. For restaurants, the key to improvements in this area is the advancement of temperature-controlled shipping technology. If a fridge breaks down, for example, IoT ensures that an alert is immediately sent out.

Food Supply 442

Food Supply Waste Supplies Management 442

Modern Restaurant Management

MARCH 14, 2023

Secondly, cybercriminals tend to be technologically savvy, able to penetrate this vulnerability, to scale-up the speed, volume and sophistication of their attacks. So what are some of the benefits of AP automation, and how can using this technology protect restaurants from fraud?

Technology 487

Technology Cash Management Employee Relations Website Management 487

Modern Restaurant Management

OCTOBER 16, 2024

The technology used to commit fraud is exponentially more advanced than it was just 10 years ago. For example, in promo abuse, technologies like Parallel Space and App Cloner enable fraudsters to sign into different accounts simultaneously and change certain features in the source code, allowing them to scale exponentially.

Delivery 417

Delivery Food Order Online Ordering Food Supply 417

Modern Restaurant Management

MAY 19, 2023

But even without changing the menu, there are several design considerations that can be applied to both new builds and renovations that help reduce waste and carbon emissions. What’s more, tax incentives and prestigious awards like the Michelin Green Star further the desire to design sustainably.

Sustainability 419

Sustainability Design Waste Recycling 419

Modern Restaurant Management

JANUARY 30, 2025

While the family-owned and operated firm has evolved from a public relations boutique into a full-service digital and design agency, their main vision has remained: helping food companies tell their stories and connect with the right audiences.

Social Media 386

Social Media Innovation Sustainability Marketing 386

Modern Restaurant Management

APRIL 5, 2023

Through communication with the customer, whether that be in person or through technology, situations can be remedied—stopping negative reviews before they happen. Utilize technological advancements such as SMS via data collected from your WiFi hotspot. The key is understanding your customers and their expectations.

Technology 445

Technology Social Media Customer Experience Communication 445

Modern Restaurant Management

OCTOBER 29, 2024

The day served up a multi-course menu of timely topics designed to empower restaurant marketers, including tapping into industry trends, deploying strong loyalty app campaigns, boosting ad performance with AI-powered tools, and the importance of storytelling and upleveling brand creative. .’ The proof is, well, in the pudding.

Marketing 447

Marketing Advertising 2024 2023 447

Modern Restaurant Management

AUGUST 25, 2023

The first is communication technology, like paging to communicate to guests or back of house communications for personnel and management. This type of technology can improve operations, timeliness of service, and overall efficiency. Restaurant Type and Size Matters Generally speaking, restaurants have two types of audio needs.

Design 416

Design Back of House Front of House Customer Experience 416

Modern Restaurant Management

MARCH 20, 2025

To tackle these issues, it’s crucial to invest in technology solutions that streamline your operations. Today’s breed of advanced technology solutions offer a comprehensive platform to manage these elements efficiently. To overcome this, adopt technology solutions that grow with your business.

Catering 352

Catering Delivery Customer Service Customer Experience 352

Modern Restaurant Management

JUNE 18, 2025

There are technological solutions to this; for example, audio systems can be programmed to turn on at a certain time, and even change the tempo, genre and mood of music as the day goes on. The well-themed or well-designed music program tells me that the owners have considered every aspect of a memorable experience.

Loyalty Program 251

Loyalty Program License Customer Experience Restaurant Law 251

Modern Restaurant Management

DECEMBER 18, 2024

As technology continues to advance, restaurants that embrace these changes will be better positioned to thrive in a competitive landscape. Whether it’s our elevated cuts of meat, new seasonal salads, or indulgent desserts, every offering is designed to reflect our commitment to quality and authenticity.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

APRIL 23, 2025

As laws become stricter, technology evolves and social media increases public awareness and accountability, restaurant owners must adopt proactive measures to ensure responsible alcohol service. Investing in technology such as digital ID scanners can help identify fake or expired IDs. Forty two states in the U.S.

Serving 377

Serving Restaurant Law Insurance Employee Relations 377

Modern Restaurant Management

APRIL 7, 2025

As chain restaurants continue to integrate new technologies into their daily operations, store-to-store standardization of these technologies is often an afterthought. The most successful restaurant chains in today's digital race understand that piecemeal technology adoption is no longer sufficient.

Loyalty Program 282

Loyalty Program Mobile Ordering Customer Experience Customer Service 282

Culinary Cues

APRIL 7, 2025

These cooks and chefs will not only accept technology in the kitchen, but they will also actively look for ways to make it their critical component. [] KNOW THAT DIVERSITY HAPPENS NATURALLY IN KITCHENS: Diversity in the kitchen need not be mandated or a concern.

Kitchen Safety 302

Kitchen Safety Food Supply 2030 Healthcare 302

Modern Restaurant Management

MAY 28, 2025

With more than a decade of hands-on experience using AI to monitor emerging fraud trends, attacker MOs and advanced technologies, Abrahams brings a unique perspective to addressing merchants' most complex challenges. His insights are crucial for navigating this new wave of AI-powered scams.

Employee Relations 251

Employee Relations Beverage Food Order Customer Service 251

Modern Restaurant Management

MAY 9, 2025

What are guests’ expectations for outdoor dining, particularly as it relates to technology? In what ways can technology be used to elevate the outdoor experience? These devices are designed to be intuitive, built for restaurant workflows, and easy to learn so your team can be fully up to speed in a few shifts.

Outdoor 251

Outdoor Mobile Ordering Loyalty Program Fast Casual 251

Modern Restaurant Management

DECEMBER 27, 2024

These programs, supported by smart technology and AI, can help you deliver meaningful value to your guests and build lasting relationships. Integrate Loyalty Programs and Marketing Technology Disconnected systems can create inefficiencies and make it harder for you to deliver a seamless guest experience.

2025 275

2025 Loyalty Program Email Marketing Customer Experience 275

Modern Restaurant Management

DECEMBER 20, 2021

The good news is that it’s never been easier for restaurants to design professional-looking, state-of-the-art online menus. Then came the pandemic, and usage rates skyrocketed 750 percent in the last year and a half as restaurants turned to the technology to continue operating safely with contactless service.

Mobile Ordering 568

Mobile Ordering Online Ordering Consumer Goods Customer Experience 568

Modern Restaurant Management

APRIL 9, 2025

What kind of impact do you feel technology and AI will have on restaurants moving forward? Technology – and especially AI – is already reshaping how restaurants operate, and that impact is only going to grow. The key is using technology to work smarter, not harder.

Loyalty Program 251

Loyalty Program Franchising Franchise Fast Casual 251

Modern Restaurant Management

MAY 29, 2025

Just when it seemed QR codes might go the way of the pager or MySpace, improvements in design were followed soon after by the pandemic.

Menu 371

Menu Loyalty Program Download Customer Service 371

Modern Restaurant Management

JANUARY 23, 2025

Adopt technology : Use tech solutions to simplify operations, such as automated scheduling or inventory tracking systems. Designate experienced staff to mentor new hires, handle onboarding, or run training sessions. Streamlined processes mean fewer last-minute crises for everyone.

Operations 395

Operations Workshop Sustainability Inventory 395

Modern Restaurant Management

SEPTEMBER 11, 2024

Future foodspaces will need to be designed to meet the personalized needs of diverse customer bases, according to Culinary Crossroads: How Societal Shifts Are Defining Tomorrow’s Dining , the latest whitepaper from IA Interior Architects research initiative, HumanX. "The

Fine Dining 450

Fine Dining Customer Experience Design Dine-in 450