Ken Burgin

FEBRUARY 13, 2024

Chefs may wish to know how much freedom they have to contribute ideas, experiment with dishes, and have a say in menu development. By proactively addressing these questions during the interview process or in job postings, you can create a more effective recruitment experience. This may become more apparent during a trial shift.

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. For the second part, click here.

2024 208

2024 Loyalty Program Cash Management Customer Experience 208

Hot Schedules

NOVEMBER 3, 2021

For these travelers, the dining experience will be back on the menu. The foodservice distribution industry is hypercompetitive and robust. Also consider doing tapas-style dishes with your menu staples or customer favorites. The modern traveler is increasingly diverse and looking for diverse experiences.

Hotels 148

Hotels 2022 Menu Tip Distribution 148

Perfect Daily Grind

FEBRUARY 15, 2023

For many baristas, a passion for high-quality coffee and excellent customer service is what drives them to work in specialty coffee. Compared to other jobs in the industry], working as a barista doesn’t always require as much experience.” What about soft skills? Why is career progression a challenge for baristas?

Education 187

Education Point of Sale Training Website Management 187

Lavu

DECEMBER 14, 2022

Our customer service is world class and our products are built to help local restaurant owners make more money. I agreed to produce this training program and consult for Lavu because they offer through the ISO and agent channel a full PayFac experience for restaurants that is comparable to Toast, with two important differences.

Training 78

Training Loyalty Program Point of Sale Tip Distribution 78

ExactHire - Restaurants

FEBRUARY 21, 2022

Want to share feedback on an experience? Here are some helpful strategies and tips to incorporate QR codes into your recruiting and hiring processes. Print Media – Printing flyers for distribution or posting in high-traffic areas? Receipts – Hospitality, service, and retail industry leaders, in particular, take note.

Hiring 98

Hiring Recruiting Tip Distribution Communication 98

Modern Restaurant Management

JUNE 18, 2020

According to the latest report from Tripadvisor , which outlinines the road to recovery for the travel and dining industry, restaurants are showing the first signs of recovery, leading the way for hospitality businesses. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out.

2020 149

2020 Guest Recovery Kitchen Safety Online Ordering 149

Modern Restaurant Management

APRIL 27, 2020

. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. “The post-COVID dining experience will no doubt be different.

Webinar 161

Webinar Mobile Ordering Loyalty Program Online Ordering 161

Modern Restaurant Management

OCTOBER 16, 2019

Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. Quality Control – Ono can ensure orders are to the customers' standards 100 percent of the time. Within 60 seconds, blends are ready at Ono’s pick-up area.

Food Truck 105

Food Truck Customer Service Customer Experience Front of House 105

Modern Restaurant Management

APRIL 27, 2020

. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. “The post-COVID dining experience will no doubt be different.

Webinar 151

Webinar Loyalty Program Online Ordering Social Media 151

Lavu

MAY 20, 2019

As the owner or manager of a restaurant, you’re in the unique position to donate something other than a check—you can give back directly to your community through your very own business: food and positive life experience. Their work includes collecting, packaging, and distributing food to agencies and charities that help hungry people.

Food Truck 105

Food Truck Tip Distribution 2016 Waste 105

The Restaurant Times

NOVEMBER 15, 2021

When you open a restaurant/bar, you are expected to provide top-notch customer service not only for the restaurant but also the bar. As a restaurant owner, you are responsible for the customer service whether it be from the bar staff or restaurant staff. 4 Ways To Train Your Bar Staff To Deliver Good Customer Experience.

Training 52

Training Bar Dietary Restrictions Point of Sale 52

7 Shifts

OCTOBER 26, 2022

When you dine out at a restaurant, you tip your server. A guest's tip subsidizes wages for most of America's restaurant workers. In most other parts of the world, tips are not expected—and in some cases, it's considered rude to tip. History of Tipping: How did gratuity become integral to our restaurant culture?

Presentation 486

Presentation Tip Distribution Restaurant Law Back of House 486

ExactHire - Restaurants

FEBRUARY 21, 2022

Want to share feedback on an experience? Here are some helpful strategies and tips to incorporate QR codes into your recruiting and hiring processes. Print Media – Printing flyers for distribution or posting in high-traffic areas? Receipts – Hospitality, service, and retail industry leaders, in particular, take note.

Hiring 52

Hiring Recruiting Tip Distribution Communication 52

The Restaurant Times

MARCH 8, 2022

Every hospitality business owner is attempting to figure out how to stay afloat in the coming weeks and months, and the obstacles are numerous. Here are some tips to consider while creating a restaurant survival plan for the future. . Menu Adaptation As Per Changing Customer Preferences. New Operating Procedures.

Design 52

Design Guest Recovery Fine Dining Tip Distribution 52

Modern Restaurant Management

FEBRUARY 17, 2020

“We are always looking for new ways to reach our consumers and, given Yelp’s dominance in the industry, we sought a partnership to help us drive more customers to our restaurants,” said Erik Jensen, vice president of brand engagement, Denny’s. Spark Foundry?. Showcase Ads : ? Carl Mittleman.

Sports 119

Sports Point of Sale Entertainment Customer Experience 119

EATER

FEBRUARY 18, 2021

While COVID-19 is a new disease, and it is impossible to predict which cases will require hospitalization, certain conditions may put individuals at a particularly high risk for developing a severe, life-threatening case. She has refrained from marketing the restaurant’s no-service patio to takeout customers. “We

Front of House 106

Front of House Back of House Tip Distribution Outdoor 106

Touch Bistro

JULY 18, 2021

In this post, you’ll learn: Why it’s important to find the best kitchen staff and keep them 3 places to source back of house staff for your restaurant 5 kitchen staffing tips to help you retain back of house staff. It can also slow down your restaurant’s service and prevent you from delivering the type of customer experience you’re known for.

Back of House 52

Back of House 2021 Front of House Cash Management 52

Modern Restaurant Management

APRIL 7, 2020

. “It’s simple: Without help, many of your favorite restaurants are not going to be there once this crisis is over,” said Tom Colicchio, Chef & Owner of Crafted Hospitality and a founding member of the Independent Restaurant Coalition. There are five million hospitality businesses on Tripadvisor that need help.

Tip Distribution 131

Tip Distribution Healthcare Hospitality Food Supply 131

The Food Corridor

MARCH 27, 2023

Ghost kitchens are delivery-only restaurants without dining areas for customers and have no physical storefront. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) Therefore, they operate behind the scenes and out of sight.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

SEPTEMBER 14, 2021

The James Beard Awards mission is to recognize exceptional talent and achievement in the culinary arts, hospitality, media, and broader food system; as well as a demonstrated commitment to racial and gender equity, community, environmental sustainability, and a culture where all can thrive. The companies will launch a two-way integration.

Food 137

Food Tip Distribution Guest Recovery Food Safety 137

7 Shifts

MARCH 29, 2023

Anthony Valletta has had an extensive career in the hospitality business. I think there's been a very big change in landscape of how we're recruiting and how purpose-driven restaurants need to be versus just selling an experience.” We're ordering and paying on our devices using kiosks and tipping via tablet.

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

Modern Restaurant Management

DECEMBER 21, 2022

Operations will continue to be simplified despite digital experiences expansion. In addition, we see the point of sales platform as taking on more of the master data management role of the business, and configuring all the content needed for any digital experience from a single platform.

2023 153

2023 Loyalty Program Fast Casual Customer Experience 153

Sling

OCTOBER 3, 2023

Split shift and the busy restaurant Tips for working with split shifts What is a split shift? 5) Experience in different parts of the business Depending on the type of business, a split shift may provide the opportunity to gain experience in other parts of the operation. Table of contents What is a split shift? to 7:00 p.m.,

Restaurant Law 158

Restaurant Law Customer Service Tip Distribution Customer Experience 158

Modern Restaurant Management

JUNE 24, 2020

Wally Sadat, CMO of The Kebab Shop, a chain of restaurants in California and Texas, has been using On-Demand Delivery for Square Online Store during our beta test and said it helped him manage costs and retain customers during recent months. Sellers can pass this fee entirely to the buyer or offer custom delivery promotions.

Guest Recovery 210

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 210

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. NAB Acquires SALIDO.

Fast Casual 122

Fast Casual Casual Menu Mobile Ordering 122

Modern Restaurant Management

MARCH 3, 2023

Consumers want restaurant experiences : 84 percent of consumers say going out to a restaurant with family and friends is a better use of their leisure time than cooking and cleaning up. The average Valentine’s Day dinner with food, drinks, and tip cost diners $121 in 2023. San Francisco only saw approximately 2 percent growth.

2023 199

2023 2022 Consumer Goods Point of Sale 199

Modern Restaurant Management

OCTOBER 18, 2019

In this edition of MRM News Bites, we feature Winnow, Epic Burger, OneDine, Revenue Management Solutions, t he ONE Group Hospitality, McCain Foods, Epson America and Noble, Inspire Brands and 2nd Avenue Lighting. Winnow Raises $20M to Fight Food Waste. This follows a recent $8m loan from The European Investment Bank (EIB).

Waste 75

Waste Food Franchise Franchising 75

Modern Restaurant Management

JULY 7, 2020

We’re thrilled to welcome Postmates to the Uber family as we innovate together to deliver better experiences for consumers, delivery people, and merchants across the country." The data release also includes overall statistics regarding dollars lent per state, loan amounts, top lenders, and distribution by industry.

Mobile Ordering 148

Mobile Ordering Restaurant Law Seating Customer Service 148

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. Ocean Spray Cranberries, Inc. ” Curbside Olo.

Mobile Ordering 117

Mobile Ordering Kitchen Safety Online Ordering Coaching 117

Modern Restaurant Management

JUNE 19, 2020

” “The addition of SuperFi enables us to extend our reach and better serve our customers, while complementing our strategy that is focused on innovation and expansion,” said Robin Johnston, COO of Bloom Intelligence. Customers sign up through a guided registration process. Yelp Adds COVID-19 Help Features.

Food Safety 106

Food Safety Customer Experience Website Management Employee Relations 106

Modern Restaurant Management

OCTOBER 29, 2020

The restaurant industry is in the midst of the e-commerce phase, where restaurants must get creative by embracing technology and new sources of revenue generation to reach customers outside of their four walls.” “We believe technology like Flippy ROAR can improve customer service and kitchen operation.

Online Ordering 120

Online Ordering Customer Service Seasonal Menu Food Order 120

Perfect Daily Grind

MAY 13, 2022

Scooter’s Coffee opens second distribution centre in Omaha, Nebraska. The coffee chain plans to create a series of branded non-fungible token collections to improve “unique experiences, community building, and customer engagement”. Thu, 5 May – UK government axes plans to secure tips for hospitality workers.

2025 118

2025 2022 Webinar Compost 118

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Staff can also opt to change cooking times and alter portion sizes for foods coming out of the hopper to map back to customer customization requests. "Intel®

Kitchen Safety 132

Kitchen Safety Online Ordering Food Safety Point of Sale 132

ExactHire - Restaurants

FEBRUARY 21, 2022

Want to share feedback on an experience? Here are some helpful strategies and tips to incorporate QR codes into your recruiting and hiring processes. Print Media – Printing flyers for distribution or posting in high-traffic areas? Receipts – Hospitality, service, and retail industry leaders, in particular, take note.

Hiring 52

Hiring Recruiting Tip Distribution Communication 52

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. Among grocery experiences, H-E-B and Whole Foods made it into the top rankings.

2019 123

2019 Mobile Ordering Online Ordering Customer Experience 123

EATER

MAY 29, 2020

Meanwhile Tock, a reservations platform that should be in deep trouble as bookings for dine-in experiences go to zero, just raised $10 million. I think it was on March 6th or 8th or something like that, I tweeted, the hospitality industry is about to be decimated, it’s 4% of GDP. We don’t distribute all of our money.

Back of House 70

Back of House Kitchen Safety Email Marketing Food Safety 70