Modern Restaurant Management

MARCH 2, 2023

It can also be the enemy of payment processing cost efficiencies and the ability to deliver a satisfying customer experience (CX). Some of the most common elements across these various consumer-driven businesses include pricing, location, environment, quality of goods and services, access, parking, and so on. The list goes on.

Operations 410

Operations Loyalty Program Mobile Ordering Consumer Goods 410

Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. Using LPR, restaurant staff can link an order to a customer's car and use it as an identification to deliver their order once ready.

2024 493

2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Full-Service Restaurants Hit Hardest by the Crisis. Engaging Customers During COVID-19.

2020 493

2020 Point of Sale Fast Casual Online Ordering 493

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. The user has full control over their account and can opt out of the secure service at any time.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

OCTOBER 29, 2019

But what if I told you it is not the only place where you can find innovation, that if you go to the next food show and not find a product that dazzles you, that there are other channels to bring something new and different to your customers. Innovation Through Service. Bringing customers value by reducing friction.

Innovation 364

Innovation Menu Back of House Front of House 364

Modern Restaurant Management

JUNE 13, 2024

billion quick-service restaurant (QSR) industry, trends and fads may come and go, but signature staples withstand the test of time. While customers crave the comforting familiarity of signature staples, they also yearn for the excitement of new flavors and experiences. In the $387.5

Seasonal Menu 309

Seasonal Menu Loyalty Program Innovation Point of Sale 309

7 Shifts

JULY 25, 2024

Offering additional services, like delivery and takeout, meal kits and subscription boxes, and even catering and hosting special events can unlock new growth opportunities. Delivery apps help boost your restaurant's visibility and attract new customers. and 15% of the total bill.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

7 Shifts

OCTOBER 9, 2020

After all, intuitive design and up-to-date information can turn a website visitor into a paying customer. Add photos and videos to show customers what they can expect. Share press and customer reviews for external validation. Allow customers to place takeout and delivery orders through your website.

Design 397

Design Online Ordering Social Media Website Management 397

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Now, tell him or her about these key areas: Your unique selling proposition which details the value you're providing customers. Don't stop there!

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

NOVEMBER 2, 2021

We strongly believe that our significant experience in the QSR space, our strong digital focus, our ability to innovate, as well as our proven execution capabilities, will enable Subway to become a dominant player in the region.” “Everstone Group is delighted to be a partner and custodian of Subway in the region.

Franchise 450

Franchise Franchising Leadership Beverage 450

EATER

AUGUST 19, 2021

As restaurateurs got creative to make up for lost income during the pandemic, many saw opportunity in selling more than just graphic tees and totes to customers who wanted to show their support. The first part of any project is always about getting to know the client, to learn about their personal stories and who their customers are.

Design 312

Design Food Social Media Merchandise 312

Modern Restaurant Management

NOVEMBER 19, 2019

“I applaud all of the chefs for excelling in the kitchen, and thank them for their devotion and dedication to continuously innovating our customers’ dining experience.” Competitors have 30 minutes to create a menu, 4 hours for allotted cooking/service time, and 30 minutes for clean-up. Stephen Aheimer.

Delivery 323

Delivery Reservations Customer Experience Retail 323

Lavu

JUNE 11, 2019

Coffee shops have a unique customer base that stands and waits patiently (we hope) for their lattes—and not selling merchandise is a lost business opportunity. Those minutes could be spent checking out your café’s merchandise instead of idly scrolling through Instagram feeds. How to Merchandise a Café. Travel Mugs.

Merchandise 88

Merchandise Point of Sale Front of House Customer Experience 88

Modern Restaurant Management

MAY 12, 2020

The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When Made with #5 polypropylene, customers can recycle the K-Cup® pods by peeling and disposing of the lid, composting or disposing of the grounds, then recycling the remaining empty cup.

Mobile Ordering 378

Mobile Ordering Online Ordering Food Order Hospitality 378

Squirrel Systems

MAY 1, 2025

Running a successful full-service restaurant isnt just about serving great foodits about maximizing profitability in ways that go beyond the standard revenue streams. Here are some untapped areas of profitability that full-service restaurants can leverage. Offering virtual or hybrid event options with interactive dining experiences.

Loyalty Program 59

Loyalty Program Merchandise Email Marketing Mobile Ordering 59

EATER

NOVEMBER 21, 2022

Every purchase, usually between $3 to $6, is described as “rescuing”: Customers get the chance to ensure “good food gets eaten,” while businesses get the chance to recoup sunk costs and find new customers. Too Good To Go, which launched in 2015 in the U.K. Nothing wrong with day-old pastries on sale.

Waste 348

Waste Consumer Goods Food Truck Front of House 348

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Consider things like merchandise sales, inventory sales, or private cooking lessons. What measures can you take to make customers feel more comfortable ordering from you?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Goliath Consulting

MAY 10, 2022

However, will raising these prices cause them to lose some loyal customers who cannot afford it anymore? According to Jonathan Maze from Restaurant Business , limited-service and full-service restaurants have raised prices to at least 7% over the past year as grocery prices are soaring as well, which means a more expensive supply chain.

Loyalty Program 195

Loyalty Program Operations Pricing Customer Service 195

ChowNow

JUNE 27, 2024

Shandy Linley, Senior Director of Customer Success at ChowNow, leaned on years of experience in the restaurant tech space and an extensive background in restaurant operations. Together, they presented a comprehensive guide for restaurateurs looking to reduce labor costs without sacrificing service quality.

Webinar 221

Webinar Point of Sale Restaurant Law Equipment 221

Goliath Consulting

APRIL 28, 2022

Hybrid restaurants provide food sections in which customers can sit down and enjoy a meal or a drink, and then they can make their way to the market section where they can buy “take-home and takeout and satisfies grab-and-go appetites.” 1 Some hybrid restaurants offer merchandise, cookbooks, and kitchen equipment as well. Multipurpose.

Fast Casual 195

Fast Casual Food Truck Fine Dining Customer Experience 195

Modern Restaurant Management

FEBRUARY 19, 2020

Prior to Boston Market, Allen served as President of Jack-in-the-Box from 2014 to 2018, where she held full strategic and operational responsibility for the 2,200-unit, $3 billion hamburger quick service restaurant chain, generating superior results and upgrading the quality of the menu. Taco John’s International Inc.

Franchise 307

Franchise Franchising Fast Casual Point of Sale 307

7 Shifts

JULY 20, 2024

With over 5 billion people using social media globally, platforms like Facebook, Instagram, and TikTok have become necessary tools for businesses to reach customers. Keeps your restaurant top of mind 68% of customers follow brands on social media to stay updated on new products and services.

Social Media 221

Social Media Customer Experience Seasonal Menu Customer Service 221

EATER

NOVEMBER 12, 2021

In recent years, specialty grocery stores have been courting a different kind of customer — one who has an appetite for what’s cool and new, if not necessarily gourmet. Since the 1980s, the experience of food shopping in this country has been defined by volume. The traveling Pop Up Grocer acts as a showcase for up-and-coming brands.

Retail 264

Retail Consumer Goods Merchandise Online Ordering 264

Perfect Daily Grind

SEPTEMBER 7, 2022

So, how can this change the consumer experience in airports? We partnered with Select Service Partner to open Cultivos Coffee in Athens International Airport,” he adds. How is the customer experience affected? As most airports are busy places, convenience plays an important role in the consumer experience.

Café 187

Café Franchise Franchising Travel 187

Cheetah

JANUARY 13, 2022

In response, we’re now seeing yet another evolution into modernized and technically savvy loyalty programs as an attempt to gain new customers and hold on to existing ones. . The goal of restaurant loyalty programs is to incentivize customers to purchase from the establishment regularly. Benefits of Restaurant Loyalty Programs.

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. If you aim to increase customer retention, one of the most important investments is loyalty programs. Here, the card is stamped or punched each time a customer makes a qualifying purchase.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

Deliverect

MARCH 17, 2020

One way to still serve your customers is through delivery or takeaway - two options that are supported by most, if not all local governments of the countries and areas in lockdown. Set up a disinfection / handwashing station for customers and staff. Indicate minimum distances in between customers queueing on the floor.

Online Ordering 146

Online Ordering Merchandise Food Website Management 146

Ken Burgin

SEPTEMBER 27, 2020

Brainstorm with your staff – as you engage them, their enthusiasm to communicate with customers will become natural, not something they need reminding about. Make plans to share with customers in your venue, on social media and through your email communication. Save the best experiences to repeat next year! Pink latte anyone?

Social Media 156

Social Media Merchandise Customer Experience Communication 156

Modern Restaurant Management

FEBRUARY 21, 2020

Junction Food & Drink is preparing to bring a new dining experience to Colorado Center, with a multitude of food and drink options appealing to workers, residents, light rail users, foodies, and University of Denver students and faculty throughout the bustling area. The menu will feature small plates, sushi rolls, sushi bowls and ramen.

Brewery 350

Brewery Design Food Supply Equipment 350

The Rail

AUGUST 14, 2024

They offer a way to maintain customer engagement, generate revenue, and experiment with new concepts without a permanent commitment. This flexibility allows restaurateurs to stay connected with their clientele and attract new customers while their permanent location undergoes renovations.

Social Media 130

Social Media Seasonal Menu Customer Experience Customer Service 130

EATER

MAY 28, 2020

The dinner, featuring such dishes called Notes From a Black Pantry and Cart of Yams, was one of Tate’s Honeysuckle pop-ups, which explore and pay homage to the black experience through food and art. The pair, neither of whom had any restaurant experience before launching, started the Hood Vegan Chefs out of necessity. Ryan Soule.

Front of House 264

Front of House Kitchen Safety Events Dine-in 264

Perfect Daily Grind

DECEMBER 2, 2019

By making the most of the increased foot traffic and sales you’ll experience, you could start your 2020 off on a better financial footing, while enhancing your customers’ holidays at the same time. Offering customers limited edition, themed treats is a great way to get them into the festive spirit. Credit: Ana Valencia .

Café 141

Café Seasonal Menu Merchandise Uniforms 141

Modern Restaurant Management

OCTOBER 29, 2019

In this edition of MRM News Bites, we feature Fat Sal’s Deli, El Pollo Loco, Green Rabbit, Smart Foodservice, Slice,A&G Real Estate Partners, Mastercard, Temporis, The Flavor Experience and Chicken Guy! We are excited to serve new and existing customers in the greater Idaho Falls and Pocatello areas.”

Food Supply 217

Food Supply Franchise Franchising Customer Experience 217

Cheetah

SEPTEMBER 23, 2021

Big names like Sysco, Restaurant Depot and others are now fighting to maintain their customer base as more and more SMB restaurants are making the transition to smaller, honest distributors like Cheetah. Is your supplier treating you like their #1 customer? Yet another thrilling experience. Here’s what we’ve learned. .

Supplies 148

Supplies Ordering Food Supply Online Ordering 148

Cheetah

AUGUST 28, 2020

In response, people are looking for personalized experiences they can document and share online. Restaurants that capitalize on this create dining experiences that encourage brand loyalty by making customers feel unique. This also allows them to collect data on customer purchases to help them better tweak the menu.

Online Ordering 117

Online Ordering Customer Service Customer Experience Small Business 117

Modern Restaurant Management

NOVEMBER 1, 2019

We now want to bring this elevated experience to our customers across our footprint." Leveraging TZG’s deep experience and Pieology’s strategy and high-quality product offering, we’ll be able to create a unique market entry experience for our local customers and bring make your own pizza to life across China.”

Franchise 217

Franchise Franchising Fast Casual Point of Sale 217

Perfect Daily Grind

FEBRUARY 12, 2020

Customers can only place orders online before picking them up, using an app linked with WeChat (China’s largest messaging service) to do so. They say this allows them to track customer coffee habits, so they can better meet their needs. All promotion must be done through Chinese social media such as WeChat, Weibo, Red, etc.

Marketing 184

Marketing Social Media Consumer Goods 2018 184