7 Shifts

OCTOBER 9, 2020

This rise in digital interactions has made it critical for restaurants to have well-designed websites. After all, intuitive design and up-to-date information can turn a website visitor into a paying customer. In this ultimate restaurant website design guide for beginners, you’ll learn: How to prepare for a website makeover.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

7 Shifts

NOVEMBER 9, 2022

You can use a newsletter to update them about a new location opening , special offers, menu upgrades, or food-based events. An email newsletter allows your business to communicate regularly with customers outside of your restaurant's four walls. Don't let your customers leave your website without offering value.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. They should all work together to create a smooth customer journey, from their initial search on your website to when they sit down with their meal.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

JANUARY 22, 2024

How do you manage your restaurant in a modern and efficient way? Engage consumers using social media, storytelling, and events to create a deep emotional tie that extends beyond the plate. Make sure your website is mobile-friendly, provide online reservations, and think about building a user-friendly mobile app.

Loyalty Program 181

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 181

Culinary Cues

AUGUST 28, 2020

COMMUNICATION. As much as communication is always the number one criticism of those on the receiving end – it will be even more so during times of crisis. Communicate profusely with your business guests – use all of the mediums available and make the communication positive and uplifting. CREATING A BUZZ. BE PRESENT.

Social Media 438

Social Media Communication Loyalty Program Training 438

Modern Restaurant Management

DECEMBER 10, 2020

Some of these strategies include: Optimizing the Website. Optimizing restaurant websites is an important part of driving sales in any business climate but is critical in the pandemic environment. Optimized websites have a clean, uncluttered, navigable design and, most importantly, are Google-friendly. Keep them updated.

Marketing 225

Marketing Social Media SEO Website Management 225

7 Shifts

MARCH 10, 2021

Invest in Technology Accounting and inventory management software are just a couple of the technologies that small business owners should invest in. Other efficiency benefits include POS software that tracks staff time and inventory, saving time in daily operations preparing payroll, bookkeeping, and inventory management.

Management 370

Management Management Small Business Email Marketing 370

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Manage your team and costs. Communicate with guests. Table management software. Quick links.

Technology 147

Technology Front of House Back of House Online Ordering 147

7 Shifts

AUGUST 15, 2022

We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. For instance, were you responsible for restaurant employee scheduling or managing a log book ? A hiring manager wants to know how you handle a very real, stressful part of the job. Table of Contents.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

7 Shifts

MARCH 27, 2020

How to communicate your COVID-19 restaurant closure. Whether you decide to close your restaurant partially or fully, it’s important to communicate your decision properly to staff and customers. Then share general updates with staff through your team communication tool. Manage expectations by creating a timeline for updates.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Keegan Brown, Marketing Manager Easy On Hold & Brand Music. What’s working right now: Hours should be updated everywhere: Facebook, google my business, yelp, your website, etc.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

Sling

JANUARY 11, 2024

Best time clock software for small businesses Source: getsling.com 1) Sling If you’re looking for time clock software that meets your needs as a business owner or manager, and is easy to use for employees, then look no further than Sling. If an employee is outside those boundaries, they won’t be able to clock in to start work.

Small Business 78

Small Business Tip Distribution Document Sourcing 78

Modern Restaurant Management

FEBRUARY 2, 2022

A vast, community-wide event like Restaurant Week can be the perfect push to start 2022 successfully. Undoubtedly, it has become a community favorite across the country. So if you have to deal with bigger crowds, your staff can easily manage the queues of orders, personalize staff alerts, and more. Go Digital.

Loyalty Program 197

Loyalty Program Online Ordering Social Media Mobile Ordering 197

Lavu

SEPTEMBER 29, 2023

Encourage open communication and provide frequent feedback and recognition for outstanding performance. Develop a strong employer brand and use multiple channels to attract talent, including social media, job boards, and networking events. Be flexible with staff member scheduling to help reduce your restaurant staffing shortage.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Tableo

JULY 20, 2023

Here are a few tested techniques: Website opt-in: Include an opt-in form on your website to get people to sign up for your newsletter in return for special deals, discounts or updates on special occasions. Create a newsletter to tell your readers of new menu items, chef’s specials, future events and other interesting news.

Email Marketing 75

Email Marketing Marketing Website Management Reservations 75

A Wine Story

SEPTEMBER 21, 2020

You can search for them on the WBM website). Both the enlightening WBM Packaging and Online Selling conferences also touched on virtual tasting events. Alex Kessler, manager, consumer insights and business intelligence, O’Neill Vintners & Distillers; ? Jill Whitfield, senior marketing manager, Biltmore Estate; ?

Webinar 204

Webinar Website Management Online Ordering Customer Experience 204

Modern Restaurant Management

JANUARY 12, 2021

In this week's episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia speaks with BentoBox Co-Founder and CEO Krystle Mobayeni about the necessity for restaurants to have a mobile-first approach to website design and how the pandemic has made the need for technology even more critical.

Website Management 145

Website Management Definition Technology Communication 145

Modern Restaurant Management

JUNE 15, 2021

Plus, 43 percent of consumers told business news and insights website The Manifest that they prefer to order delivery from restaurants directly rather than from a third-party service. Tying the inventory management platform to the AI structures can help keep restaurants nimble and margin-positive by reducing labor and cutting back on waste.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Open for Business

MARCH 23, 2023

Your brand is everything, so it makes sense to have a dedicated team member managing it. One sign that it’s time to hire marketing staff is that you, your general manager, or current team members handling marketing feel overwhelmed. If you’re running lean, a social media-savvy team member could handle the responsibility part time.

2023 78

2023 Marketing Social Media Email Marketing 78

Ken Burgin

JULY 5, 2022

Every week in the Hospo Reset Newsletter, we share a product or service that’s caught our eye – for kitchen & beverage management, staffing, facilities management, marketing and overall productivity. Food, Menus and Kitchen Management. Coffee and Beverage Management. Design and Facility Management.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

ChowNow

FEBRUARY 27, 2024

Common channels for mobile marketing include mobile-friendly websites, text messages, push notifications, social media, and more. Most of us browse websites, check apps, respond to texts, etc. For example, restaurants can get a premium website built by our experts and optimized for ordering as part of ChowNow Pro.

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Change management needs to be a top priority. John Moezzi, National Account Manager, Sharp NEC Display Solutions. That also applies to the event space itself. Here are their responses.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Get Beyond

NOVEMBER 6, 2023

Consult last year’s sales information, website data, and social media metrics to see if there’s anything you can immediately improve on. Holding a successful event? Beta test the online customer experience It may have been a minute since you took a deep dive into your website. What can you learn from last year?

Small Business 52

Small Business Point of Sale Email Marketing Online Ordering 52

Perfect Daily Grind

NOVEMBER 4, 2022

The virtual event will cover notable trends from the association’s new 2022 NCA Generational Report: Coffee Through the Ages , and will be held on 9 November 2022. Friesland Campina will become the exclusive milk supplier to the federation, which represents ten coffee associations across Southeast Asia, and its events.

2023 126

2023 Hospitality 2022 Food Supply 126

Sling

OCTOBER 1, 2023

So, for example, choosing something descriptive like Jane Public Catering & Events is much better than something vague like Jane Public, LLC. If you are catering an event outside your usual location or in another part of the state, you may need to obtain a separate license. Consider starting with a website.

Catering 78

Catering License Transportation Advertising 78

7 Shifts

AUGUST 18, 2021

Host pre-shift meetings to share resources and experiences, and ensure your team is in constant communication to report on things that worked or did not work. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Restaurant Audience Management Software. Avoid overbooking reservations. Offer add-ons.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Sling

JULY 4, 2021

Then, like the video you shot, display them on all your social media channels, on your website, and in your blog posts. Not sure how to get your website on page one? 8) Invite Local Media To A Special Event. Organize a VIPs-only special event and invite local media to attend. Profile is complete. 11) Start A Blog.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Goliath Consulting

MARCH 2, 2019

What comes to mind when you hear there is an expected surge of over a million possible guests entering your city for a weekend event? But this was Super Bowl LIII – one of the biggest events in the country each year. Restaurant management took employee support roles to help all the new staff feel part of the team. Excitement?

Events 104

Events Cash Management Email Marketing Outdoor 104

Sante

APRIL 27, 2020

Event date: April 30, 2020 - 9:00am. Christian Wylie, Managing Director of Bodega Garzon, on Uruguay terroir. Moderator: Lars Leicht, VP/ Communication & Education, The SOMM Journal and The Tasting Panel Magazine. Sign up for a free Webinar for Beverage Industry Professionals via Zoom on April 30 at 9:00 a.m. PST via Zoom.

Webinar 130

Webinar Magazine Website Management Download 130

Open for Business

MARCH 21, 2023

Online reviews: Customer reviews on websites like OpenTable, Google, Facebook, and Yelp are powerful forms of word-of-mouth marketing. Keep communication open It’s important for any restaurant to keep in touch with past and potential customers online. Social media: Word-of-mouth marketing includes organic social media mentions.

Marketing 78

Marketing Social Media Email Marketing Customer Experience 78

Ken Burgin

JANUARY 20, 2020

These systems have become indispensable if you want to control wage costs and manage labour allocation. This list will be added to as I find other systems – descriptions are taken from their websites. Deputy – ‘manage schedules from any device and record accurate employee hours.

Recruiting 88

Recruiting Website Management Customer Service Download 88

The Rail

JUNE 19, 2023

By providing an easy-to-use reservation platform on your website or through a dedicated app, your guests can conveniently see the availability of tables on any given day and book for their preferred time. Perhaps provide your catering services for charitable events or give staff and management paid time off to volunteer for activities.

Dietary Restrictions 59

Dietary Restrictions Customer Experience Social Media Customer Service 59

Apicbase

JANUARY 12, 2023

It opens the way to direct customer communication. Inform customers of live events in your restaurant. Just as inventory management software , scheduling software is a cut above manually sending all your emails. Extend the interaction beyond likes on socials and discounts on websites. Use your website.

Email Marketing 52

Email Marketing Marketing Tip Distribution Social Media 52

The Restaurant Times

NOVEMBER 17, 2022

pop-up restaurant at a bar, make a specific and branded menu just for the event. Just as you prepare for unexpected events by having a lawyer you can call, so should you plan for an event you are putting together months ahead of time. Additionally, having a multi-management location, vendor management, menu management and .

Marketing 52

Marketing 2023 Email Marketing Social Media 52

Sling

NOVEMBER 24, 2021

Our experts have created a list of proven grand opening ideas for small businesses that will help you get the word out and host the best event possible. Partnering with other local businesses to display table tents prior to your grand opening is a great way to build brand recognition and promote the big event at the same time.

Small Business 148

Small Business Social Media Advertising Events 148

Ken Burgin

FEBRUARY 29, 2020

I wrote a fairly lengthy article back in 2001 , with advice on how to manage the effects on small businesses – it still holds up well. We can see it coming – this is a slowly unfolding catastrophe, so we can do some planning, but speed is essential, and there will still be unexpected events and panics.

2020 88

2020 2001 2007 2009 88

EATER

JULY 27, 2023

For now, it’s in a limited soft-open period that offers tickets (not reservations) through an email list, via the website. A planned Facebook event, The Great Wait in Line Event to Eat the First Night at Casa Bonita Opening Night, attracted more than 15,000 responses. Relatedly: Casa Bonita is back , sort of.

Seasonal Menu 97

Seasonal Menu Point of Sale Website Management Events 97