Modern Restaurant Management

SEPTEMBER 16, 2020

If they have outdoor dining and require all of their staff to wear masks and gloves, practicing social distancing in the restaurant, they should prominently display those things everywhere. Lastly, put up a sign that says your restaurant is open and practicing social distancing. Doing these things accomplishes that and then some.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Modern Restaurant Management

SEPTEMBER 8, 2023

Luckily, there are proven ways to help build a solid, positive food safety culture, including boosting trust, improving communication, educating employees, and relying on tech tools, including Artificial Intelligence. Improve Communication Effective communication is vital in establishing and maintaining a strong food safety culture.

Food Safety 520

Food Safety Allergens Food Loyalty Program 520

Modern Restaurant Management

OCTOBER 11, 2022

These communications were heavy on discounts and had little brand voice or personality. With new leadership and Bounteous as a growth partner, Blaze evolved their digital strategy, started communicating using their brand story and segmenting based on customer behaviors and brand interactions. Personalization Drives Results.

Social Media 542

Social Media Email Marketing Customer Experience Communication 542

Modern Restaurant Management

JANUARY 3, 2024

We will discuss how to build customer communication and what aspects to prioritize to make your establishment stand out and thrive. A social media presentation is crucial. Trend Two: Increasing the Importance of User-Generated Content (UGC) UGC serves as social proof and is more effective than direct advertising.

2024 520

2024 Social Media Customer Experience Events 520

Modern Restaurant Management

AUGUST 28, 2024

Recent reports of possible portion-size discrepancies at Chipotle are a cautionary tale for brands, highlighting a few critical issues in the restaurant industry: consistently meeting customer expectations and the swift power of social media. What does the Chipotle situation say about the power of social media to keep brands in check?

Social Media 442

Social Media Loyalty Program Customer Service Customer Experience 442

ChowNow

FEBRUARY 21, 2025

In this article, you will learn: How to educate customers on why direct ordering matters Simple incentives to encourage direct orders Ways to streamline and promote your direct ordering system Lets explore the best ways to shift customer behavior and grow your direct ordering sales. But how do you get diners to change their habits?

Ordering 195

Ordering Email Marketing Online Ordering Social Media 195

7 Shifts

NOVEMBER 25, 2024

Restaurant employees typically apply to make some money to pay the bills while they pursue higher education or other ventures. It’s important to educate your staff about the correlation between productivity and profit. Unfortunately for restaurant owners, this line of work is largely perceived as a means to an end profession.

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

Modern Restaurant Management

DECEMBER 10, 2020

This year, I have watched the news and social media, alongside the restaurant-owned communication channels, share their plight. Consumers are online watching cooking videos, sommeliers, and educational videos to entertain themselves in some form. I love NYC. Restaurants need to do more than just offer a meal.

Education 493

Education Entertainment Social Media Sustainability 493

Modern Restaurant Management

NOVEMBER 25, 2020

As restaurants have been gradually permitted to reopen, they have new regulations to follow, including restricted onsite capacity, strict cleaning and disinfecting protocols, social distancing rules, and mandatory use of personal protective equipment (PPE). Communicate with Customers and Employees. and emergency personnel (e.g.,

Food Safety 553

Food Safety Social Media Food Order Audits 553

Modern Restaurant Management

DECEMBER 31, 2024

Check out some of the insights driven by the social response below: Gen Z says ranch is overrated, but there’s a catch. TikTok-To-Table : As soon as August arrived, so did a wave of consumer obsession for social media’s viral “Cucumber Salad” trend.

Beverage 450

Beverage 2025 Fine Dining Guest Recovery 450

Modern Restaurant Management

MAY 21, 2020

Once that is settled, it’s time for communication plans. Next, it’s time to think about the operation of your restaurant in a time of social distancing. Communication and the safety of your employees and customers continues to be of paramount importance. Leverage your website, social media, and your Yelp profile.

Customer Experience 570

Customer Experience Consumer Goods Social Media Dine-in 570

Culinary Cues

NOVEMBER 20, 2020

It seems that every time I check my email or flip through postings in social media – there is another restaurant, food business, or culinary school preparing to close their doors. Those schools that self-evaluate and communicate effectively with the industry they serve will always be needed.

Social Media 508

Social Media Education Email Marketing 2008 508

Culinary Cues

MAY 21, 2023

We are social animals who, for the most part, thrive on physical interaction. Like most living things, the desire to connect, communicate, and follow others has been apparent since the beginning of time. Being social and relying on social media are two entirely different things.

Technology 416

Technology Social Media Back of House Front of House 416

The Rail

APRIL 10, 2025

This shift is driven by growing environmental awareness, social media scrutiny, and increased access to digital information. From the aforementioned QR codes to artificial intelligence (AI) powered inventory systems, digital tools transform how restaurants manage, monitor, and communicate their supply chain practices.

Food Supply 130

Food Supply Social Media Sustainability Sourcing 130

Modern Restaurant Management

MARCH 11, 2025

Investing in teamwork, internal training, and career development—such as structured in-house wine education—creates a sense of belonging and shared growth. During COVID staff had to keep their distance from one another while still communicating properly to serve the clientele. – Stewart McClintic, Co-Owner of HQ98.com,

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

7 Shifts

FEBRUARY 21, 2023

Post about them on social media. Salt & Straw in Portland made “Saltie Salutes” part of their internal communication so employees can send each other recognition for jobs well done. Host a team social Teamwork and collaboration are essential for your operations to run smoothly. You can: Write them a thank you note.

Front of House 381

Front of House Social Media Back of House Sports 381

Culinary Cues

DECEMBER 12, 2021

The chef must also appreciate marketing, the importance of social media, human resource management, business law, and how to be an effective communicator. He or she must relish viable analytics, well designed budgets, and profit/loss statements.

Restaurant Law 470

Restaurant Law Education Definition Social Media 470

Open for Business

JANUARY 24, 2023

A busy owner’s guide to restaurant social media strategy Restaurant social media strategy refers to having a plan to connect with your guests where they spend their time: online. A strong social media presence has never been a more important marketing strategy, whether your restaurant is new or 110 years old.

Social Media 148

Social Media Front of House Download Marketing 148

Modern Restaurant Management

SEPTEMBER 2, 2020

Modern Restaurant Management (MRM) magazine reached out to Rick Camac, dean of restaurant and hospitality management, at Institute of Culinary Education, for his expert advice. This information should be communicated when the guest makes their reservation. Make it look great, take great photos and push it hard on social media!

Outdoor 508

Outdoor Fine Dining Dine-in FOH 508

Modern Restaurant Management

DECEMBER 21, 2020

With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. The traditional media channels that brands have relied on, such as TV and radio, suddenly weren’t reaching their customers.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Culinary Cues

MAY 27, 2023

This is not easy since the access to and use of technology and its influential sidekicks: social media and 24/7 news is so universal that nearly everyone sees them as essential to our way of life, but we need to try. TECHNOLOGY AND RESTAURANT CULTURE Learning to live with technology and stay in control is essential.

Technology 418

Technology Front of House Social Media Back of House 418

Culinary Cues

JUNE 16, 2020

For nearly four decades the job of cook dominated the media and served as a major point of conversation and entertainment for guests of all ages and socio-economic backgrounds. Now – start to build on anticipation. [] COMMUNICATE FREQUENTLY. Build this anticipation using the tools that are within your grasp.

Social Media 366

Social Media Entertainment Email Marketing Customer Experience 366

Modern Restaurant Management

AUGUST 19, 2020

” When the brothers purchased the company, they developed a corporate mission, The Values You Respect, that emphasized the importance of family, safety, community, education and relentless attention to guests. It’s critical to our corporate mission and the values we strive to achieve.” Seated Acquires VenueBook.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

7 Shifts

SEPTEMBER 9, 2024

This flexibility allows them to pursue passions outside of work, such as culinary education, or to enjoy a better work-life balance. One of the best ways to build camaraderie among your restaurant staff is by encouraging open communication. Leadership training should focus on communication, conflict resolution, and team-building.

2024 335

2024 Social Media Insurance Leadership 335

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. The consequences of social distancing, and of millions of Americans staying indoors, have been far-reaching. This includes great tips about how to use social media to advertise.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

APRIL 27, 2020

To aid with these needs, we are assembling a full portfolio of solutions, such as enhanced sanitation needs, social distancing strategies for the dining room and new tools to support the operational changes our customers will need to make moving forward,” Osborne said. Best practices for calculating cash flow.

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

ChowNow

JUNE 29, 2020

Keep communicating with your customers about your restaurant’s reopening. Chris Madrid’s uses Instagram to communicate updates about their operations. Given all of the uncertainty caused by the pandemic, it’s absolutely essential to keep communicating with your customers.

Online Ordering 344

Online Ordering Merchandise Food Safety Website Management 344

Modern Restaurant Management

APRIL 27, 2020

To aid with these needs, we are assembling a full portfolio of solutions, such as enhanced sanitation needs, social distancing strategies for the dining room and new tools to support the operational changes our customers will need to make moving forward,” Osborne said. Best practices for calculating cash flow.

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

Modern Restaurant Management

FEBRUARY 22, 2024

Through the Climate Solutions for Restaurant Survival campaign, the James Beard Foundation will unite chefs across the country to raise awareness, educate federal policymakers, and galvanize action to mitigate the impacts of climate change. It will also provide toolkits and communication assets to assist in educating federal policymakers.

Food Supply 275

Food Supply Social Media Leadership Education 275

7 Shifts

DECEMBER 8, 2020

Engage Your Team With Contests Grow your social following There is no underestimating the value of a solid email list or troop of social media followers for your restaurant’s bottom line. Recommended Reading: Restaurant Task Management: How to Communicate Tasks to Staff 4.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. The restaurants of the future will disrupt the industry with: specialization, availability, exclusivity and speed and, media engagement.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

EATER

MAY 20, 2020

We are living in the age of the global pantry, when a succession of food media-approved, often white figures have made an array of international ingredients approachable and even desirable to the North American mainstream — the same mainstream that, a decade ago, would have labeled these foods as obscure at best and off-putting at worst.

Social Media 364

Social Media Influencer Magazine Food Order 364

Modern Restaurant Management

APRIL 14, 2020

The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com. Restaurant groups, such as the Arizona Restaurant Association, are also using this opportunity to launch and promote creative Take Out campaigns that benefit the broader food community.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

EATER

MARCH 1, 2021

We struggled with access to financial and social capital, and were soon overshadowed by white entrepreneurs selling similar ferments. Whenever a media outlet wants to fill a pickling or fermenting space in print, online, and on social media,” they go with white fermenters, Sarah says.

Food 345

Food Social Media Workshop Point of Sale 345

Modern Restaurant Management

AUGUST 5, 2020

In addition, a social media vote allows restaurants to rally the support of their patrons for a chance to be the “People’s Choice” Grand Prize Winner for an additional VIP marketing package, a menu consultation with General Mills’ culinary team and a $5,000 donation for their local food bank.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

7 Shifts

MARCH 16, 2022

You should also have a clearly communicated format for when raise discussions will be held, how much employees can expect to earn, and what promotion timelines look like. Communicate Company Goals and Values. For example, team communication software ensures employees can communicate with you and with each other in one central app.

Front of House 370

Front of House Back of House Communication Customer Service 370

EATER

MAY 4, 2021

Chocolate City’s Best , a cocktail competition for bar professionals of color that Robinson founded three years ago, has grown into an educational hub and platform for mentorship, camaraderie, and connection. I help create doors and opportunities in the educational field for people of color and Black people in the industry.

Education 246

Education Bar Take-out Hospitality 246