Modern Restaurant Management

OCTOBER 16, 2024

These multi-sided businesses are complex and come with their own unique set of fraud challenges. One of the most complex is what we call “collusion” In this fraud scheme, bad actors use different account types to simulate a legitimate order. What are some common fraud activities you are seeing that affect restaurants?

Delivery 417

Delivery Food Order Online Ordering Food Supply 417

Modern Restaurant Management

FEBRUARY 24, 2025

With limited seating capacity, even a couple of absent parties can transform a potentially profitable evening into a financial loss, pushing these already vulnerable businesses closer to the margins of financial health. This not only offers businesses a layer of financial security but also simplifies the process for their guests.

Book 385

Book Reservations Communication Customer Experience 385

Modern Restaurant Management

MAY 30, 2025

This is true for businesses operating in office settings just as much as in restaurants, supermarkets, and other settings where businesses have daily contact with consumers. This can present serious issues for a business. Sure, people are busy and always on the go. They want to feel heard, understood, and valued.

Customer Experience 251

Customer Experience Customer Service Social Media Email Marketing 251

Modern Restaurant Management

FEBRUARY 4, 2025

Recent enforcement actions highlight the severe consequences businesses face for non-compliance. Let’s explore past ICE enforcements against restaurants and, most importantly, what you can do now to protect your business. What ICE Is Looking for in Restaurants ICE typically conducts one of three types of enforcement actions: 1.

Audits 83

Audits Restaurant Law Document 2025 83

Culinary Cues

JANUARY 26, 2025

So, lets look at immigration through the eyes of the business of food from agriculture to food processing and on to the restaurants we all enjoy supporting. This doesnt even touch the impact that immigrant workers have on the construction trades or numerous manufacturing businesses. are immigrants. has a border problem, absolutely.

Food 446

Food Hotels Fine Dining Agriculture 446

7 Shifts

NOVEMBER 24, 2024

Just like a well-crafted mission statement will help guide your business decisions, identifying and understanding your target customers and competitors through restaurant market research will give your business a competitive edge. Instead of having a vague goal like "Improve my business," make your goals more specific.

Marketing 370

Marketing Social Media SEO Customer Service 370

Modern Restaurant Management

NOVEMBER 1, 2024

coli in their facilities, they’ve stopped distributing several types of onions as a precaution. coli outbreak reinforces the need for restaurants – and all food businesses – to manage recalls as a supply chain, especially considering the huge scale of this event. Although Taylor Farms has not detected E. While the E.

Supplies 419

Supplies Food Supply Point of Sale Communication 419

Culinary Cues

FEBRUARY 18, 2025

In business, those choices can lead to success or failure, prominence of subservience, profit or loss. The small decisions add up and establish the type of operation you choose to offer, the reputation you hope to gain. Transactional businesses will come and go whether you are offering fine dining or noodles and broth.

Fine Dining 238

Fine Dining Small Business Customer Experience Equipment 238

Modern Restaurant Management

MAY 29, 2025

Reviewers are a company’s best brand ambassadors, and a conspicuous feedback option builds trust, helps a business quickly correct an issue and can convert a disgruntled customer into a loyal brand follower. Restauranteurs can also utilize QR codes as a channel to link customers directly to their business calendar.

Menu 371

Menu Loyalty Program Download Customer Service 371

Culinary Cues

MARCH 10, 2025

From my experience, the best approach towards building your chops, filling your portfolio with skills, knowledge, and the ability to adjust to varying challenges in the kitchen begins with time in a busy full-service hotel, resort, or club kitchen. There will likely be a person or small crew focused on stocks, soups, and sauces.

Hotels 372

Hotels Fine Dining Seasonal Menu Healthcare 372

Culinary Cues

MARCH 31, 2025

How we approach our work, the way that we interact with others, the type of leader we have become, and the person that others see is a product of those with whom we have associated and the lessons that we learned along the way. Each of us can look back and reflect on those who have and who continue to provide us with some guiding light.

Consumer Goods 448

Consumer Goods Transportation Small Business Take-out 448

Modern Restaurant Management

APRIL 3, 2025

Mixer Care Know-Hows As a first order of business, inspect the mixer daily for any damage or loose parts that could negatively impact the equipment’s performance. A combination model is capable of both types of processing.) Remember to always unplug food prep equipment prior to any care or cleaning!

Equipment 309

Equipment Food Back of House Food Order 309

Modern Restaurant Management

APRIL 17, 2025

What started as a way to help high-end restaurants reduce no-shows has evolved into a comprehensive platform serving diverse hospitality businesses, from boutique wineries to large hospitality enterprises. What are key ways the restaurant industry has changed over the past 10 years and how has Tock's business evolved along with it?

Reservations 251

Reservations Fine Dining 2024 2023 251

Modern Restaurant Management

APRIL 25, 2025

With big-box retailers closing up shop, more than 140 million square feet of desirable retail space has become available, presenting the opportunity for restaurants such as fast-casual concepts to expand their businesses. The types of spaces that brands are seeking have shifted quite a bit in recent years. Has it evolved?

Fast Casual 221

Fast Casual Casual Retail Food Supply 221

Modern Restaurant Management

NOVEMBER 19, 2024

I often travel alone as a result of my career, and business travel is changing too: for many companies, having large numbers of employees traveling isn’t financially prudent – but being a solo diner doesn’t mean our expectations around our dining experience have changed. Cuisine type?

Customer Experience 450

Customer Experience Fine Dining Seating Catering 450

Culinary Cues

MAY 12, 2025

If wood what type of wood produces the best results? Dont accept anything less than total domination of a product or product type. Choose your oven wisely. Travel and experience what others have worked with for decades. Will it be gas, electric, wood-fired, or even coal?

Seasonal Menu 348

Seasonal Menu Fine Dining Front of House White Paper 348

Modern Restaurant Management

JANUARY 16, 2025

Leveraging food delivery automation platforms ensures route optimization minimizes excessive travel time, making better use of fossil fuel types, from unleaded gas in a moped to diesel in an 18-wheeler. Investing in such vehicles for your business or choosing to use EVs when ordering food ensures you are doing your part to lower fuel waste.

Sustainability 251

Sustainability Delivery Food Recycling 251

Modern Restaurant Management

DECEMBER 17, 2024

Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

MARCH 24, 2025

Both can be used to anticipate what a customer wants and utilize your business’s proprietary data for a competitive edge. This is where technology and AI come in. Anticipate what the customer wants, even before they know what they want.

Loyalty Program 305

Loyalty Program Coaching Mobile Ordering Customer Experience 305

ChowNow

MARCH 7, 2025

Its the number one way customers discover new restaurants and if your business isnt showing up in the search results, youre losing diners to competitors who are. In this article, you will learn: How to optimize your Google Business Profile to boost visibility and credibility. When people are hungry, they turn to Google.

SEO 195

SEO Online Ordering Mobile Ordering Website Management 195

Modern Restaurant Management

JANUARY 24, 2025

"This initiative reflects a growing industry trend toward aligning business practices with global sustainability goals, ensuring that graduates are prepared to lead the way in transforming the culinary and design landscapes for a sustainable future." That’s a near 60 degree drop from those inhospitable kitchen environments.

Sustainability 448

Sustainability Food Equipment Design 448

Modern Restaurant Management

DECEMBER 18, 2024

The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing. The Resilience of the Franchise Model The franchise model remains one of the best business structures in today’s restaurant landscape.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

DECEMBER 2, 2024

There are automated food labeling systems that make it easier for businesses to stay in compliance. As a manager, understanding the causes and symptoms of foodborne illness is key, not just for staying in compliance with health regulations but also for safeguarding the health of your customers (and the reputation of your business).

Food Safety 275

Food Safety Management Management Kitchen Safety 275

Modern Restaurant Management

FEBRUARY 19, 2025

Its important to consider the type of restaurant and the surrounding location when choosingreal estate for an F&B concept, particularly an original one. The right match between the type of restaurant and its location can turn a previously unsuccessful space into a thriving new business.

Fast Casual 221

Fast Casual Customer Experience Design Casual 221

Modern Restaurant Management

NOVEMBER 10, 2022

Traditional sit-down restaurants and mobile food businesses have uniquely different needs when it comes to insurance. While there is some overlap in coverage needs, it’s important to understand the differences when it comes to insuring your business. Business Expense Coverage. Mobile Food Business Insurance Needs.

Insurance 474

Insurance Food Truck Food Mobile Ordering 474

Modern Restaurant Management

SEPTEMBER 18, 2024

"With our ability to drill down into location data for different types of businesses across the globe, we wanted to see how the data compared to the public perceptions of closures. Used properly, data can be like a superpower for business owners, helping them make more informed and strategic decisions. "While

Restaurant Law 508

Restaurant Law 2024 Consumer Goods Franchise 508

ChowNow

FEBRUARY 21, 2025

If your business isnt keeping up with the changes, you risk falling behind and not meeting modern customer expectations. The Different Types of Restaurant Apps (With Examples) Each of these restaurant apps serves a very specific purpose that will make operating your business significantly easier.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Culinary Cues

NOVEMBER 10, 2024

We (restaurants) have been there to help through wars, economic uncertainty, religious conflict, natural disasters, changes in power, pandemics, and all types of uncertainty. Praise your local restaurants for trying to remain neutral while giving each of us the chance to stake claim to our beliefs.

Front of House 433

Front of House Back of House Sourcing Travel 433

Modern Restaurant Management

OCTOBER 1, 2022

Restaurant marketing revolves around making your business known. The best part is that this type of promotion lets you attract organic traffic, so you don’t pay for every click on your link. It also determines whether prospects would continue their interaction with the business offline. Meet your guests on social media.

Marketing 508

Marketing Email Marketing Social Media SEO 508

ChowNow

MAY 23, 2025

If your restaurant profit margins arent healthy, it doesnt matter how busy you areyoull always be playing catch-up. For most, the average restaurant profit margins fall between 3% to 5% , depending on the restaurant type and concept. What Are Restaurant Profit Margins? Whats the Average Profit Margin for a Restaurant?

Point of Sale 195

Point of Sale Fast Casual Insurance Customer Service 195

Modern Restaurant Management

JUNE 20, 2023

It means more restaurant businesses now have an online presence. How do you build social proof for your restaurant business? Encourage Customer Feedback on Review Sites Around 94 percent of diners say they would choose a business based on online reviews, including those on review sites. Here are four strategies: 1.

Social Media 508

Social Media Email Marketing SEO Consumer Goods 508

Modern Restaurant Management

JANUARY 16, 2025

Leveraging food delivery automation platforms ensures route optimization minimizes excessive travel time, making better use of fossil fuel types, from unleaded gas in a moped to diesel in an 18-wheeler. Investing in such vehicles for your business or choosing to use EVs when ordering food ensures you are doing your part to lower fuel waste.

Sustainability 221

Sustainability Delivery Recycling Food 221

Modern Restaurant Management

MAY 1, 2023

Cybercriminals are increasingly targeting restaurants, seeking to steal sensitive customer data and disrupt business operations. While many restaurant owners may not think they need to worry about cyber attacks, the reality is that no business is immune.

Insurance 508

Insurance Email Marketing Employee Relations Customer Experience 508

Modern Restaurant Management

AUGUST 27, 2024

Restaurants, like other cash-intensive businesses, are a frequently targeted for audits by the IRS. Some types of delinquent taxes can lead to personal responsibility for you as the restaurant owner or responsible individual. S – Separate Accounts Don’t commingle your business and personal income in the same accounts.

Audits 470

Audits Cash Management Point of Sale Document 470

Modern Restaurant Management

SEPTEMBER 27, 2023

Bars and fine dining take home the biggest tips : Overall, tipping trends are staying stable across business types year-over-year, with customers continuing to tip around 3 percent more at bars (19.25 This indicates that tipping culture is closely aligning with the added-value consumers associate with varying types of service.

Fast Casual 493

Fast Casual Fine Dining Employee Relations Customer Service 493

Modern Restaurant Management

APRIL 3, 2024

Artificial intelligence (AI) has emerged as another advantage for attackers, enabling them to personalize phishing emails for highly effective business email compromise scams to introduce ransomware packages at scale. Typically comprised of small business owners, this group may not have dedicated IT resources or the latest security tools.

Email Marketing 512

Email Marketing Small Business Point of Sale Franchise 512

ChowNow

JUNE 6, 2025

Mentioning your location, menu items, and your cuisine types gives search engines the signals they need to understand your restaurant’s offer and put it in front of hungry people looking for what you serve. For example, Emporium Thai has a great pared-down description of their restaurant on Google Business Profile.

Social Media 195

Social Media Fine Dining Front of House Customer Experience 195