Culinary Cues

MAY 16, 2021

Let’s put aside, at least for a short time, the antagonistic, woe is me, hard-nosed dialogue about the problems with staffing, the generation that doesn’t want to work anymore, the cheap employers that don’t want to pay a fair wage, and customers who refuse to respect us and let’s focus on what we do. Remember that?

Dine-in 445

Dine-in Take-out Customer Experience Café 445

7 Shifts

SEPTEMBER 20, 2022

Here you'll find links to our favorite blog and support articles, information about 7shifts Academy, our social media profiles, and more. From upset customers to drama with your coworkers, here are ways to help manage the storm. DJ and his guests shine the brightest of lights on the restaurant industry and those inside of it!

FOH 195

FOH BOH Social Media Fine Dining 195

7 Shifts

JULY 30, 2021

From stand-out social media accounts, to good old-fashioned mail marketing, we'll walk you through 12 unique customer-driving ideas! Did you know that over 35% of restaurant customers in the U.S. Leverage popular hashtags to reach more customers. So, not only is it beneficial for your business, but for your customers as well.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Culinary Cues

OCTOBER 4, 2022

Soon we will need to fill out a profile of beliefs before going on that first date. As rough and tumble as kitchen life has always been there was an unwritten rule of civility that basically inferred: respect your co-workers, respect the ingredients, respect the chain of command, respect the customer, and by all means respect your skill set.

Supplies 396

Supplies Healthcare Presentation Restaurant Law 396

Culinary Cues

MAY 21, 2023

We have already replaced counter staff in quick service restaurants, cashiers with self-checkout kiosks in grocery stores, and grab and go concepts where a guest never need interact with an employee – so why not continue on this path? We can’t find any staff, so we have no choice.

Technology 335

Technology Social Media Back of House Front of House 335

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

Culinary Cues

FEBRUARY 29, 2020

These are the customers that keep restaurants afloat, tend to be loyal, and remain ambassadors for a restaurant for years to come. Because the flavor profile stimulates the palate, the item prods some memories that put a smile on a guest’s face, and familiarity is comforting. It is flavor that keeps customers coming back.

Fine Dining 426

Fine Dining Café Menu Customer Experience 426

Culinary Cues

APRIL 25, 2021

Each has its place and each provides a different level of experience for the cook and for the guest. QUICK SERVICE: This is the food noise experience for both the customer and the employee. www.harvestamericacues.com BLOG. The over-riding objectives are fast, consistent and affordable. PLAN BETTER – TRAIN HARDER.

Food 418

Food Fine Dining Café Customer Experience 418

Next Restaurants

JULY 23, 2021

Create customer personas by segmenting your target audience and understanding who your clients are. #2 By targeting local customers and guests of your area, you will be able to reach specifically the people who could be your potential clients rather than shooting for whoever you can find. 2 Dominate Your Local Search.

SEO 176

SEO Website Management Email Marketing Social Media 176

Culinary Cues

APRIL 22, 2020

Chefs may subscribe to the “customer is always right”, but in their heart of hearts they know that each dish on a menu was developed with collaborative flavors, aroma, and presentation in mind. Chefs do hate to break the symmetry of a dish when a guest chooses to “substitute”. www.harvestamericacues.com BLOG.

Back of House 352

Back of House Point of Sale Take-out Inventory 352

Culinary Cues

SEPTEMBER 15, 2020

There are many things that differentiate cooks and chefs, but none more important to the customer experience and the reputation of the restaurant than mastery of the senses. www.harvestamericacues.com BLOG. It’s an amazing process. PLAN BETTER – TRAIN HARDER. Experience is the best educator. Restaurant Consulting. CAFÉ Talks podcast.

Customer Experience 381

Customer Experience Fine Dining Presentation Take-out 381

7 Shifts

SEPTEMBER 10, 2021

It articulates what you do for customers, employees, and owners (your goals) and clarifies what you offer a specific market segment (your strategy). They describe what you do for customers, employees, and owners (your goals) and clarify what you offer for a specific market segment (your strategy). The result? If not, “can” it.

Fast Casual 370

Fast Casual Customer Service Customer Experience Back of House 370

Modern Restaurant Management

SEPTEMBER 16, 2020

Customers are going to be hesitant to dine indoors. By providing a safe, pleasant and healthy indoor dining experience, and promoting and marketing it to your new and past customers, restaurants can help to hasten the return of customers and keep everyone safe. Here are their insights. That tables are too close.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

OneDine

MARCH 27, 2024

Immersive Dining Experiences One of the primary uses of AR in restaurant menus is to create immersive experiences for guests. By utilizing data insights and AI algorithms, AR menus can suggest dishes, pairings, or modifications tailored to individual tastes, ensuring a more customized and satisfying dining experience.

Innovation 52

Innovation Customer Experience Dine-in Technology 52

Modern Restaurant Management

NOVEMBER 16, 2020

Not too long ago, the restaurant storefront and menu helped to attract customers, but now an online presence is more important than ever. This is really helpful to let your customers know what options are available in your establishment in real time based on the new covid measures. What is the average age range of your customers?

SEO 212

SEO Website Management Online Ordering Information 212

MadMobile

MAY 3, 2023

This guest blog post is provided by our partners at JRNI, the leading-enterprise platform for managing and scaling customer engagement. Organizations often see the goal of customer engagement as increasing customer satisfaction. Customer Engagement as Revenue Tool Why should customer engagement be so tied to ROI?

Customer Experience 52

Customer Experience Email Marketing Retail Small Business 52

LevelUp

FEBRUARY 6, 2020

Your brand should be sharing blog posts, social media posts , videos , and even monthly newsletters or email campaigns to keep up with competitors and attract audiences in the digital sphere. Are you looking to engage existing guests? The world of marketing is always changing, and best practices for content creation are ever-evolving.

Email Marketing 52

Email Marketing Social Media Mobile Ordering Blog 52

Hot Schedules

MAY 25, 2021

Over the years, the team has worked alongside counterpart teams in the US and Singapore, all while growing the team and its IP to cover all functional areas of MacromatiX, including vendor integrations, portals, offline systems, store-level Biometrics, and all areas of customer and system support. I am Fourth. Chad Marais. Ivo Sapoundzhiev.

Cash Management 148

Cash Management Customer Service Customer Experience Sports 148

Restaurant365

JULY 24, 2020

Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders. The focus of this blog post is to help existing restaurants launch their own ghost kitchens. A poor experience may lose your restaurant a customer forever.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Restaurant Engine

FEBRUARY 8, 2023

It’s one meaningful way to build customer loyalty while attracting new diners. Have you ever wondered, though, which social media platforms are the best and where you should have your social media profiles? It’s a valid business page with good information for customers, and they can easily use it to contact you.

Social Media 59

Social Media Online Ordering Advertising Events 59

Culinary Cues

AUGUST 26, 2021

The potato has become a commodity, an ingredient that is too often purchased with more concern over size and shape than by the uniqueness of its countless varieties and flavor profiles. Watch guest approach their plate and note that in most cases it is the baked potato that welcomes the first bite and not the steak. Waking up at 4 a.m.

Seasonal Menu 472

Seasonal Menu Café Consumer Goods Fine Dining 472

Gourmet Marketing

JUNE 20, 2021

And even though getting engagement on your Instagram photos and building a following is relatively easy, getting people to go to your website or click the link in your profile is another matter entirely. What restaurants and businesses do you often recommend to your guests? 3 – Get Involved Locally. 4 – Tell A Story.

Hotels 54

Hotels Marketing Social Media Take-out 54

7 Shifts

SEPTEMBER 26, 2022

Taste Profiling. These increasingly popular restaurant employee classes and programs supplement traditional training and equip employees with extensive taste profiling for different types of food and cuisine in addition to beer, wine, and spirit tasting. Remember, the customer is always right! Cooking specific menu items.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Restaurant Clicks

JANUARY 9, 2020

Statistics show that the number of Americans dining out continues to increase, however, so there are plenty of potential customers to go around. Considering your target customer personas can help with making choices like menu, pricing, layout, marketing, and other aesthetic choices. . How To Start a Restaurant .

License 78

License Equipment Website Management Hiring 78

Restaurant365

DECEMBER 17, 2019

In addition, prioritizing training and retaining employees will not only save you money on recruiting costs, it will also help ensure better customer service. Your location needs to be clean and comfortable for your guests and provide enough space for your staff to do their jobs well. Rent and Building Fees. Hidden Costs.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Culinary Cues

NOVEMBER 18, 2022

Take the time to think about it: This is a profile of the restaurant business that gets lost in all the negative press. [] SECOND LARGEST EMPLOYER. It is the repository of recipes, cooking methods, traditions, and the power of our melting pot country. [] A UNIVERSAL REWARD SYSTEM FOR CUSTOMERS. www.harvestamericacues.com BLOG.

Agriculture 368

Agriculture Tourism Transportation Café 368

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. In other words, if your food photography isn’t top-notch some customers may take their business elsewhere.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Ken Burgin

FEBRUARY 4, 2024

Designing a food-tasting program for front-of-house staff is a fantastic way to enhance their appreciation and knowledge of food, which in turn can significantly improve the guest experience and average customer spending. Objective: Develop a more nuanced understanding of seasoning and its impact on flavour profiles.

Training 97

Training Seasonal Menu Front of House Presentation 97

Culinary Cues

APRIL 8, 2020

As a professional cook you know that survival and eventual success depends on succinct, effective communication with your peers, the operations chef, vendors, and guests. Every cook makes decisions throughout a shift that can impact on product quality, restaurant profitability, and customer satisfaction. PLAN BETTER – TRAIN HARDER.

Communication 468

Communication Food Supply Customer Service Small Business 468

The Food Corridor

MARCH 27, 2023

Ghost kitchens are delivery-only restaurants without dining areas for customers and have no physical storefront. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) Therefore, they operate behind the scenes and out of sight.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Restaurant365

JANUARY 27, 2022

Restaurant operators have chosen to go digital to ensure customers’ health and safety as these touchless menus can help mitigate virus spread. In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

ChowNow

SEPTEMBER 13, 2019

Seventy-seven percent of your customers will visit your website before deciding to dine in or order out, and the most important factor in their decision is your menu. When your guests order online , they principally interact with your menu, effectively making it your salesperson. Using key words (accurately!) sauces, toppings).

Menu 111

Menu Online Ordering Seasonal Menu Dietary Restrictions 111

MBB Hospitality

NOVEMBER 28, 2023

Implementing customer feedback systems and keeping a close eye on industry trends can position your restaurant to pivot effectively when necessary. Robust Restaurant Marketing Effective marketing goes beyond mere exposure; it’s about creating an emotional connection with your customers.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Modern Restaurant Management

MAY 12, 2020

" Dining Bonds work like savings bonds, where guests can purchase a bond at a value rate today, to be redeemed for full face value in the future. "The program is inventive and very attractive to our guests." "The program is inventive and very attractive to our guests." U S Foods Holding Corp.

Mobile Ordering 145

Mobile Ordering Online Ordering Food Order Recycling 145

Restaurant365

MAY 7, 2020

Adhere to protocols addressing the protection of both customers and employees. Since your customers and your employees will interact, all protocols are critical for minimizing the risk of transmission. Research new codes, and make sure you stay in compliance to ensure your customers and staff have a safe experience.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Focus POS

APRIL 21, 2020

According to the National Restaurant Association, guests prefer to interact digitally with eateries, by ordering, paying, specifying pickup or delivery and saving order preferences under their customer profiles. By 2030, mobility will not be optional. Consolidate your Data. Be Everywhere at Once.

POS 164

POS Mobile Ordering 2030 Inventory 164

Lavu

MARCH 11, 2020

At the center of this technology lies a POS system in which a transaction between a merchant and a customer takes place. If you want your POS system to benefit management, employees, and customers, you should have a restaurant POS system that streamlines the process for all three groups. Restaurant Reservations.

Management 78

Management Management Cash Management Mobile Ordering 78