EATER

MAY 14, 2025

Wonho Frank Lee Ryan Bailey of Kato in LA says more square footage has actually helped operations A version of this post originally appeared on May 14, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.

Seating 222

Seating Outdoor Dine-in Beverage 222

Modern Restaurant Management

NOVEMBER 14, 2023

In the competitive restaurant and bar industry, customer feedback is vital for success. Restaurants and bars can use it to identify areas needing enhancement, adapt to changing trends, and refine operations. Actively seeking and acting on feedback sets restaurants and bars apart in a competitive market.

Bar 364

Bar Tip Distribution Customer Experience Customer Service 364

Modern Restaurant Management

APRIL 24, 2025

Diners are booking their tables well in advance, turning “no reservations available” into a badge of honor that signals high demand and exclusivity. Older generations (55+) prefer outdoor seating driving 27% of reservations. Middle-aged adults (34-54) on the other hand prioritize family style meals.

License 251

License Fine Dining Customer Experience Dine-in 251

Modern Restaurant Management

NOVEMBER 19, 2024

Considering these changes, it’s critical for restaurants to meet their diners where they are and adapt to serve their evolving customer base. With solo dining on the rise globally, consumers are fundamentally changing the way they dine out.

Customer Experience 450

Customer Experience Fine Dining Seating Catering 450

Modern Restaurant Management

FEBRUARY 4, 2022

Serving smaller portion sizes. In the past, these trends have included choosing certain suppliers, certain cleanliness practices, or even working as a "no-reservation" location. But, also need to make it easy for guests to request reservations online and review their menus. Self-Serve/Grab-and-Go and Use of Automation.

2022 547

2022 Customer Service Online Ordering Website Management 547

Modern Restaurant Management

MAY 9, 2025

Born in the 19th century as modest spots serving workers affordable fare like onion soup and crepes, bistros have become symbols of France’s culinary soul. Even rural cafés in distant locales have adopted the bistro blueprint: hearty food served in a welcoming space.

Fine Dining 221

Fine Dining Influencer Dine-in Innovation 221

Modern Restaurant Management

MARCH 13, 2020

" Bo Peabody, Co-Founder and Executive Chairman of restaurant reservation and rewards app Seated , Board member of Boqueria Restaurants, and Co-Owner of Mezze Restaurant Group , suggests: Beyond spacing out tables, take advantage of outdoor space if you have it available. Pellegrini, Jr. . "Social

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

Modern Restaurant Management

FEBRUARY 12, 2021

Your restaurant website needs to help your guests find you online, inform them about your menu and, possibly, help them reserve a table or order a delivery directly from you. Implement an online reservation system. Implement an Online Reservation System. But have you thought about your website design? Represent the whole menu.

Design 520

Design Online Ordering Mobile Ordering Reservations 520

Modern Restaurant Management

DECEMBER 19, 2022

For the tour, we traveled to Houston, Kansas City, Las Vegas, New York, Los Angeles, and Chicago, visiting a wide collection of over 80 bars and restaurants, from brand new and iconic to others that have stood the test of time. And, you don’t have to run a cocktail bar or fine dining location to play with these combinations.

Bar 474

Bar 2023 Back of House Coaching 474

Culinary Cues

APRIL 6, 2020

Dating back to Medieval times when cooking was reserved for nobility and later during the Renaissance when merchant travelers relied on local taverns for respite and a chance to break bread – restaurants and restaurant life has always been present. Restaurants and bars have continued in this role ever since.

Travel 539

Travel Back of House Customer Service Small Business 539

Modern Restaurant Management

AUGUST 13, 2020

Meanwhile, the recovering hospitality industry – which wa s estimated to have lost $120 billion by the end of June – is bracing itself for potentially another round of mandated restaurant and bar closures. However, this round of closures doesn’t have to mirror the first wave.

Dietary Restrictions 493

Dietary Restrictions Online Ordering Customer Experience Dine-in 493

Modern Restaurant Management

MAY 27, 2020

ViewHouse, an eatery, bar and rooftop in Colorado opened for in-store dining at all four of their locations on May 27 with a new ‘Open with Care’ campaign: a new care plan to make it safer for guests and employees in response to COVID-19.

Entertainment 474

Entertainment Reservations Dine-in Seating 474

Modern Restaurant Management

NOVEMBER 19, 2019

These talented chefs go above and beyond each day, creating and serving amazing meals to millions of sports fans, students, employees, hospital patients and travelers,” said John Zillmer, Aramark’s Chief Executive Officer. Starbucks Reserve Roastery Chicago, top photo, opened its doors to the public on Friday, November 15.

Delivery 322

Delivery Reservations Customer Experience Retail 322

7 Shifts

FEBRUARY 15, 2024

The demands of the modern bar are significant: inventory issues, demanding customers, volatile prices, and — perhaps the biggest of all — staffing, scheduling, and other labor concerns. Bar management software is a tech-forward way to handle many of the elements necessary to operate a bar successfully.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 15, 2024

The demands of the modern bar are significant: inventory issues, demanding customers, volatile prices, and — perhaps the biggest of all — staffing, scheduling, and other labor concerns. Bar management software is a tech-forward way to handle many of the elements necessary to operate a bar successfully.

Inventory 195

Inventory Bar Management Management 195

EATER

NOVEMBER 3, 2020

Umi’s website says it has a “strictly enforced” dress code, which bars “ball caps, sneakers, athletic wear and sports jerseys,” but the couple says not only had Johnson worn those exact shoes to Umi before, but a woman at the bar, who was white, was also wearing sneakers. It escalated from there. Dudes with short-sleeved polos.”

Website Management 353

Website Management Sports Customer Experience Reservations 353

Modern Restaurant Management

JULY 23, 2024

In addition to more wide-ranging compliance requirements like general health & safety guidelines and local labor laws, there are food and beverage-specific safety regulations , requirements for specialty licenses (such as those to serve alcohol), and unique stipulations on labor compliance, many related to the employment of minors.

Restaurant Law 508

Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

7 Shifts

OCTOBER 9, 2020

Collect” websites that you admire to serve as inspiration for your restaurant website design makeover by bookmarking links when you come across them. Check out this example from Barcelona Wine Bar for inspiration. Include essential pages like "Menu," "About Us," "Contact," "Reserve," and "Order Now" in the navigation bar.

Design 397

Design Online Ordering Social Media Mobile Ordering 397

EATER

JUNE 4, 2024

Make reservations. For restaurants that accept reservations, reserve. It can be hard for diners to tell if a place requires reservations or not, so unless a restaurant specifically states on its website that it doesn’t accept them, assume you’ll need to book. If you make a reservation, honor it. at 20 o’clock.)

Fine Dining 300

Fine Dining Reservations Seating Online Ordering 300

EATER

MARCH 26, 2025

And while these tables can be challenging to book, snagging a reservation tends to be slightly easier if youre a guest of the hotel. Theres a warm-weather rooftop bar that nearly puts the Sacr Coeur within arms reach and a sprawling brasserie, as well as nightclub Mikado Dancing, open Friday and Saturday nights.

Book 178

Book Hotels Seasonal Menu Fine Dining 178

Lavu

MAY 30, 2025

By optimizing how quickly tables are cleared and reseated, restaurants can serve more guests during peak hours and improve overall profitability. Calculating the table turnover rate involves dividing the total number of guests served by the number of tables available during a specific period.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Modern Restaurant Management

DECEMBER 28, 2023

Respondents collectively serve more than 14 million covers annually and have more than 3.2 bars & restaurants returned to and surpassed pre-pandemic levels of employment. Diners prefer walk-ins to reservations : Diners were more spontaneous and made more plans to meet up and walk into restaurants. million in February 2020.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

SEPTEMBER 18, 2020

Foods like handmade bread will forever have to be made with gloves, and salad bars and buffets will be discontinued for a while. At one time, these outdoor dining areas were perhaps reserved for higher-end establishments who could spend more on creating ambiance and comfort for their guests. Photo courtesy of Healing Butterfly.

Food Truck 508

Food Truck Outdoor Food Safety Dine-in 508

Culinary Cues

MAY 12, 2022

It takes so much effort, time, and money to pull customers in for that first visit – we want to make them feel good about their investment and book another reservation soon. Restaurants need to take a hard look at what they serve, how they serve it, and what they are able to charge in order to EARN a profit.

Pricing 442

Pricing Consumer Goods Training Small Business 442

Modern Restaurant Management

FEBRUARY 28, 2023

1: Simplify Communication The restaurant business can be very demanding and stressful, especially when there are so many guests to serve, and you’re chronically short-staffed. Often, this leads to rushed, poor communication between managers and employees, which in turn creates frustration among staff and even disgruntlement. . #4:

Management 493

Management Management Food Safety Communication 493

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Coastal cuisine like New England lobster rolls and Seattle seafood are also trending. percentage points of share by sales value in the 12 months to end-March.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

EATER

JANUARY 31, 2025

Over aperitifs at the crowded zinc bar, I decided that I liked the guy. After we served ourselves, I watched in disbelief as the boyfriend removed the skin from his portion of chicken and cast it aside onto his unused bread plate. Scoop the potatoes out of the skillet into a serving dish, cover with foil, and set aside in a warm place.

Seasonal Menu 214

Seasonal Menu White Paper 2004 Take-out 214

Modern Restaurant Management

SEPTEMBER 30, 2020

Barring a dramatic decrease in coronavirus infections, U.S. A final piece of advice for restaurants is to invest in a user-friendly reservation system. This further highlights the need for restaurants to pay close attention to details in the end-to-end dining experience: from the reservation, to the meal, to the service.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

ChowNow

MAY 30, 2025

A restaurant marketing strategy that works for a sports bar might fall flat at a vegan cafe. This works especially well if you serve photogenic food or drinks (bonus points for mouth-watering images). Create shareable packages with mains, sides, and drinks that serve 34 people. Most importantly, know your audience.

Ordering 195

Ordering Loyalty Program Social Media Email Marketing 195

7 Shifts

JULY 10, 2020

A seating capacity goal (such as 100% of the allowed seating capacity) or a reservation booking goal A revenue goal—such as a volume number or percentage compared to pre-COVID A follower goal on social media from gaining new interest in your restaurant A return visit goal for diners who return to your restaurant after the grand opening 2.

Events 351

Events Social Media Kitchen Safety Seating 351

Restaurant Clicks

OCTOBER 13, 2021

Wine bars aren’t places for wine enthusiasts and snobs to gather and talk about the notes and tannins they get from their glasses. Instead, wine bars are popular restaurant destinations for friends to gather, dates to mingle, and events to take places. You can’t go one block without stumbling upon one or two NYC wine bars.

Bar 148

Bar Reservations Seating Back of House 148

Modern Restaurant Management

AUGUST 5, 2020

While TouchBistro has previously partnered with providers of loyalty solutions, this acquisition will provide the company with a proprietary solution that is much more deeply integrated into the TouchBistro platform and its ecosystem of products like Online Ordering and Reservations. ” Tyga Bites Launches. .”

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Restaurant Clicks

DECEMBER 4, 2021

Similarly, most bars in Harlem are dotted along the famous avenues. If you are on the hunt for the best bars in the city, this guide is just for you. Best Bars in Harlem. Earl’s Beer and Cheese Alison The Toolbox Bar. The name of the next bar in the list sells it off: Corner Social. Make a Reservation.

Bar 140

Bar Front of House Online Ordering Back of House 140

Modern Restaurant Management

NOVEMBER 11, 2019

The study, conducted with third-party research firm YouGov, examined people’s preferences around hotel restaurants and bars, uncovering that F&B holds quite a bit of weight. Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent). The Local Influence. Miso Robotics Crowdfunding.

Travel 297

Travel Food Hotels Loyalty Program 297

EATER

MAY 31, 2023

Between the picturesque inns serving multicourse feasts, craft beer bars with decks ideal for sunset drinks, and loads of seafood around every turn, it’s hard not to rave. Or you can travel from Wellington to McNeil Mills and stop for lunch at Backwoods Burger or Richmond Dairy Bar for ice cream.

Front of House 246

Front of House Back of House Hotels Seasonal Menu 246

Modern Restaurant Management

DECEMBER 27, 2023

Even though cooling inflation is a positive, it’s still running ahead of the Federal Reserve’s 2 percent target and has not yet resulted in relief on costs. Quick service, fast casual and bars and taverns have exceeded where they were in February 2020. Dealing Better with Labor Pains The industry needs more people.

2024 294

2024 Insurance Recruiting Restaurant Law 294

Modern Restaurant Management

MARCH 10, 2020

” The cashless multi-vendor open-air gastronomic market has two locations in Prague, and a total of 34 independently operated restaurants, bars and retailers. Manifesto Market Founder and CEO Martin Barry advises: “Stay calm, be responsible. Eat healthier.”

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516