Modern Restaurant Management

APRIL 24, 2025

Mother’s Day reigns queen as the largest dining-out holiday of the year, with Americans projected to spend around $35.7 Music Drives Dining Performance Music is the invisible host. Yet, many restaurants either throw on a random playlist or forget music altogether, missing a crucial opportunity to elevate the dining experience.

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License Fine Dining Customer Experience Dine-in 251

Modern Restaurant Management

FEBRUARY 5, 2025

This "Super" special edition of Modern Restaurant Management (MRM) magazine's Research Roundup has a Super Bowl theme. But while wings still dominate as the top football snack, new data suggests that more fans are choosing to watch the game at home rather than head to their local sports bar. Vegas Jackpot, New Orleans Next?

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2024 Food Order Delivery Sports 309

EATER

FEBRUARY 18, 2025

More recently, as chefs have been working up seasonal menus to highlight local specialties and homegrown bars have been remixing native spirits, Sri Lanka drew millions of tourists in 2024 , announcing the islands comeback on the global stage after a few years of economic uncertainty. Travel around and youll be rewarded.

Hotels 263

Hotels Seasonal Menu Back of House Small Business 263

Modern Restaurant Management

FEBRUARY 2, 2023

As the world is largely re-opened post-COVID, people are eagerly out and about dining in restaurants and bars to reinvigorate their social routines. According to Morning Consult , 77 percent of all polled adults are comfortable dining out at restaurants or cafes as of June 2022.

Fine Dining 475

Fine Dining Customer Experience Events Seasonal Menu 475

ChowNow

MAY 2, 2025

Its a marketing channel you control, giving you a clear, reliable way to share important news, announce special offers, and create excitement around whats happening at your restaurant. Weekly can work tooespecially if you have frequent special offers, rotating menu items, or upcoming events you want to promote.

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Email Marketing Loyalty Program Social Media Seasonal Menu 195

Modern Restaurant Management

MARCH 27, 2020

Jon Taffer is scared for restaurants and terrified for bars. He cautioned that when restaurants can reopen for dine-in service, they will have to face the bittersweet reality of less seating capacity and less sales–he estimates as much as 30 percent–due to social distancing practices and guest apprehension. "They

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Front of House Social Media Back of House Seating 439

Culinary Cues

APRIL 14, 2025

Connections give a dish special value, added importance, and character that goes beyond flavor and visual appeal. The dish was elevated to an entirely different level as the guest became the most important person in the dining room during the process. As examples, any restaurant can, and so many do, offer Caesar Salad as a menu staple.

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Fine Dining Seasonal Menu Travel Presentation 339

Modern Restaurant Management

MARCH 11, 2020

US Foods Springs into Helping Bars and Grills. In other news, US Foods launched its Spring Scoop, “Raising the Bar: The Classics – Celebrated and Elevated.” (NYSE: APO) (the “Apollo Funds”) for $970 million in cash. Smart Foodservice had 2019 revenues of approximately $1.1 reducing to approximately 3.0x

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Bar Cash Management Loyalty Program Point of Sale 388

Modern Restaurant Management

JUNE 10, 2020

It’s the perfect slow-down to tweak recipes and menus, do some deep cleaning, or consider fresh ways to change up the customer dining experience. A time to act on resolutions and look ahead with great anticipation to all that is possible in the new year. One thing is for sure—the industry was not prepared for a pandemic.

Outdoor 554

Outdoor Seating Customer Service Small Business 554

ChowNow

MAY 30, 2025

The right promotion at the right time can reignite business, whether that means a packed dining room on a slow weekday or reconnecting with loyal customers who havent ordered in a while. If youve got a big outdoor patio, maybe a summer evening special event is the best move. Encouraging repeat visits from loyal customers?

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Ordering Loyalty Program Social Media Email Marketing 195

7 Shifts

NOVEMBER 15, 2024

Your staff, especially your restaurant manager, plays a crucial role in the overall dining experience. How do you prepare your team for special events or holiday rushes? Can you give an example of how you’ve managed a large event or special occasion at a restaurant?

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Leadership Management Management Operations 195

Modern Restaurant Management

DECEMBER 1, 2020

With new health and safety guidelines and constantly-evolving regulations, restaurant owners are faced with unique challenges to continue delivering a positive dining experience to customers. It’s no secret among bar and restaurant owners that customer experience is key. Consider Your Customer’s Safety and Privacy.

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Loyalty Program Customer Experience Employee Relations Point of Sale 521

7 Shifts

NOVEMBER 14, 2024

Fine dining establishments may require staff to have in-depth knowledge of each dish, including wine pairings and ingredient sourcing, while a fast-casual restaurant may focus on quick service and consistent food prep. A well-informed team improves service, enhances the dining experience, and reduces errors in the kitchen.

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Training Kitchen Safety Food Safety Customer Service 195

Modern Restaurant Management

NOVEMBER 11, 2020

Comfort food, outdoor dining, Riesling and streamlined menus were top trends for 2020, according to Kimpton Hotels & Restaurants ' seventh annual Culinary & Cocktail Trend Forecast for 2021. What do they expect will be hot in the coming year? Health food, eating local and personalized experiences. Culinary: 2020 Takeaways.

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2021 Outdoor Hotels 2020 476

Modern Restaurant Management

APRIL 2, 2024

It’s been identified as an emerging dining trend – with a 2020 study by NPD Research Group finding single diners have increased their share of U.S. At our Shannon Rose pubs, in addition to numerous bars available for dining, we have several different dining rooms where we have solo seating tables set up.

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Loyalty Program Catering Seating Customer Experience 412

Modern Restaurant Management

JUNE 28, 2021

Greet the guest, acknowledge that they may have to wait and send them to the bar. Recommendation : Take out tables from the dining room and keep only as many as your servers can actually handle. I would rather wait and spend money at your bar than become frustrated at one of your tables. and there were four specials.).

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Customer Service Reservations Specials Training 466

7 Shifts

JULY 22, 2022

Whether that looks like tables on the sidewalk or a rooftop bar, there’s no denying that outdoor dining brings new obstacles and challenges to the already complex life of a restaurateur or employee. Outdoor dining, bar, and event spaces that open in the summer come with an added scheduling challenge. Special Events.

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Tip Distribution Certification Document Outdoor 391

Modern Restaurant Management

MAY 7, 2020

Bar seating will be removed and reconfigured to allow six feet between bar stools. Bar servers will take orders and deliver drinks and food but will not linger across from guests. “But the desire is in the air to get back to social life and reconvene the life that has been paused for over two months.

Food Safety 512

Food Safety Front of House Back of House Seating 512

Modern Restaurant Management

MAY 22, 2020

On weekends, families come in to pick out a cone or one of the shop's special sundaes. In addition to delivery and takeout, an ice cream shop and a bar and grill in Kane County, IL both implemented out-of-the-box solutions to serve their customers during the current pandemic. However, both Carey and Lange acted swiftly.

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Front of House Customer Service Delivery 2003 410

7 Shifts

NOVEMBER 25, 2024

There will *always *be something your staff can do to enhance a patron’s dining experience. Problem: Excessive mingling This is a prevalent issue in restaurants, especially ones that offer full bar service. As a restaurant manager or operator, you are the driving force in productivity – leading your staff and keeping customers happy.

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Mobile Ordering Back of House Customer Service Online Ordering 221

Modern Restaurant Management

AUGUST 11, 2021

As architects and leaders at AO, we had the special opportunity to convert a historic corner building in our own neighborhood of Old Towne Orange, California., where our own offices have been for more than 45 years, into a contemporary American whiskey bar, Bosscat Kitchen and Libations. Out with the Old, In with the Old.

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Front of House Design Restaurant Law Back of House 495

Modern Restaurant Management

AUGUST 13, 2020

Meanwhile, the recovering hospitality industry – which wa s estimated to have lost $120 billion by the end of June – is bracing itself for potentially another round of mandated restaurant and bar closures. Many operators were able to pivot to delivery or pick-up offerings when dining rooms closed. Prepping All Systems.

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Dietary Restrictions Online Ordering Customer Experience Dine-in 494

Modern Restaurant Management

AUGUST 25, 2020

With outdoor dining occupying the foreground, and bars and indoor dining taking a back seat to consumer preferences, it begs the question: what happens when it gets cold? Outdoor dining works great during the warmer weather, and for facilitating additional curbside/delivery.

Seasonal Menu 495

Seasonal Menu Outdoor Customer Service Catering 495

Modern Restaurant Management

SEPTEMBER 18, 2020

But one thing is for sure: the COVID-19 pandemic has forever changed the restaurant dining experience. Additionally, plant-based and immunity-boosting foods, sanitation and outdoor dining has accelerated to an all time high. It has resulted in a huge shift in dining consciousness. Superfoods. Sanitation.

Food Truck 510

Food Truck Outdoor Food Safety Dine-in 510

EATER

MAY 22, 2025

And beyond the haunted hotel rooms and Wild West souvenir shops, there is, and has always been, the grounding presence of a dining room table. At the southern tip, Las Vegass most coveted seat is at an 18-stool countertop at the Oyster Bar, where round-the-clock lines wait for thick, creamy pan roasts brimming with seafood.

Hotels 273

Hotels Seating Dine-in Take-out 273

7 Shifts

JULY 1, 2024

Running a bar is a lucrative business, proven by the fact that this industry is estimated to be valued at a whopping $36 billion in 2024. While this could be a rewarding venture, opening a bar is not exactly the same as opening a food business. How profitable is a bar?

Bar 221

Bar License Food Supply Restaurant Law 221

EATER

MARCH 26, 2025

The Travel buds Grand hotels are home to some of the French capitals most exciting and elegant meals, according to Eaters local dining expert and guidebook author Hotel restaurants tend to have a special energy. Now its done up in warm tones and has a crystal glass roof and striking semi-open kitchen framed in copper.

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Book Hotels Seasonal Menu Fine Dining 180

The Rail

FEBRUARY 7, 2025

From sizzling dishes to a vibrant dining atmosphere, video content allows potential customers to experience the restaurants ambiance and imagine the sounds and aromas before the even set foot inside. Showcasing New Menu Items and Specials While many aspects of a restaurant shape the experience guests have, the most important is the menu.

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Serving Marketing Loyalty Program Social Media 130

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake! Top Eats, Drinks, and More No fork, no problem: In addition to fries defending its spot as the most ordered food of the year (and the past decade!),

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2024 2023 Food Order 2013 476

Modern Restaurant Management

JUNE 3, 2020

When they feel comfortable, people will return to sports bars and restaurants for food, drinks and the "big games" on television. “Bar owners want people to feel the aspect or theme of the restaurant when they first walk through the doors,” Fischbeck said. Audio Systems. Visual Systems. Tabletop Devices.

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Equipment Sports Entertainment Customer Experience 500

Modern Restaurant Management

JANUARY 7, 2021

This is especially true if you wish to boost awareness about your restaurant, attracting new dine-ins, or enticing customers to keep coming back. This is not some special type of email marketing. This way, you can strongly appeal to your customers’ hungry pangs and influence their dining decisions. Highlight Your Menu.

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Email Marketing Marketing Customer Experience Seasonal Menu 572

Restaurant Business

JUNE 23, 2025

By Joe Guszkowski on Jun. 23, 2025 Facebook Twitter LinkedIn The restaurant tech vocabulary keeps expanding. Image by Nico Heins/Midjourney Want to sound smart at the next restaurant tech cocktail party? . Image by Nico Heins/Midjourney Want to sound smart at the next restaurant tech cocktail party? Add these six terms to your vocabulary.

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Hiring Mobile Ordering Advertising Leadership 175

Modern Restaurant Management

MARCH 18, 2021

Menus are shifting quickly to digital screens, promising operational efficiency and a consistent brand experience from dine-in to drive-thru. Sweet Green publishes their seasonal specials as a takeaway foldout poster, with no-frills photography and an uncoated paper stock to reflect the raw simplicity of their salads.

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Back of House Seasonal Menu Customer Experience Fast Casual 476

Modern Restaurant Management

JULY 10, 2024

” “These plates will look great in my home” One of our fine dining restaurants — whose check average is well over $100 per guest — has show plates that are on the table when the guest arrives, and each plate costs $100. A few months ago, a guest put two of the plates in her purse because she liked them.

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Back of House Fine Dining Take-out Social Media 493

Modern Restaurant Management

DECEMBER 1, 2021

Outside of off-premise options, contactless technologies can keep customers safe as they return to dine-in at restaurants. ” Maybe you’re a smaller operation with less than five units in one state or a mom-and-pop operation with one location that’s been in the family for years. Let’s come back to Henry.

Technology 509

Technology Front of House Back of House Point of Sale 509

Modern Restaurant Management

SEPTEMBER 29, 2020

During the COVID-19 pandemic, restaurants everywhere are working to safely serve customers, while also creating an atmosphere that leaves patrons with a positive and memorable dining experience. As restaurants continue to navigate limited indoor dining capacity and customers wary to dine indoors, some are expanding into outdoor spaces.

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Outdoor Customer Experience Dine-in Seating 476

Modern Restaurant Management

JULY 31, 2024

They found interest in pumpkin knows no bounds, with all types of establishments adding it to their menus, including cafes, diners, pubs, bakeries, cider works, bars, and even restaurants catering to specific dietary preferences. With the pumpkin spice market forecast to be worth $2.4 With the pumpkin spice market forecast to be worth $2.4

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Seasonal Menu Point of Sale Email Marketing 2024 475