ChowNow

MARCH 28, 2025

Front-of-House AI Applications One of the best things about AI is that while it helps your staff, its also giving your customers a better experience. These botsoften built into your website or online ordering platformcan handle tasks like: Taking reservations Answering FAQs (Are you open on Mondays?) More than you think.

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195

ChowNow

APRIL 11, 2025

From managing reservations at the host stand or firing orders straight to the kitchen from table side, tablets are changing the way restaurants run. Before you spend the money and roll out a dozen new tablets across your front of house and kitchen, its worth asking: Are these things actually built for the job?

Front of House 195

Front of House Allergens Online Ordering Back of House 195

ChowNow

FEBRUARY 13, 2025

The ways a website can drive more orders and reservations while cutting costs. Customers cant access an up-to-date menu, current hours, schedule a reservation, or place an online order. 77% of diners look at a restaurants website before going out to eat or ordering takeout or delivery. Frustrating, right?

Social Media 195

Social Media Online Ordering SEO Email Marketing 195

Modern Restaurant Management

APRIL 17, 2023

Automation tools also provide value through mobile ordering apps, AI solutions, digital reviews apps, and online reservation software. Employees and restaurant owners are benefiting from automation technology: over half of leaders say that revenue has increased since implementing restaurant’s automation tools.

Mobile Ordering 518

Mobile Ordering Cash Management Online Ordering Front of House 518

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes. Let’s Start With the Why.

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528

ChowNow

FEBRUARY 21, 2025

They help with reservations and table management, staff scheduling and time management, inventory tracking, rewards programs, automated marketing, and more. The restaurant industry is going mobile, and restaurant apps are at the center of this transformation. Online ordering and delivery apps.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

7 Shifts

OCTOBER 1, 2024

Knowing these customer experience factors can help you create a positive and welcoming environment that will keep guests coming back for more. These days, a restaurant's reputation is built on more than the taste of its food. They must also focus on creating memorable experiences for customers at every touchpoint.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

Modern Restaurant Management

MARCH 29, 2023

The reservation was made months in advance, and each course was designed with intention and artistry. Absent the common language of cuisine — or even his hardworking coworker’s name — the server may have hesitated to ask for help and punctured the momentum of an otherwise beautifully executed special occasion.

Hospitality 472

Hospitality Front of House Leadership FOH 472

EATER

FEBRUARY 14, 2025

We reserved Sunday nights to cook a more involved meal together. Lille Allen We asked couples across the country about budgets, date nights in, and what makes a restaurant really worth it In the first seven years of our relationship, my husband and I never codified date night. We went to restaurants sometimes, we cooked together other times.

Back of House 192

Back of House Take-out Specials Reservations 192

ChowNow

JANUARY 23, 2025

You love seeing them come in, and you say hello, but is that enough to keep them coming back for years down the line? You love seeing them come in, and you say hello, but is that enough to keep them coming back for years down the line? Time Management: 80% of tasks completed often come from 20% of the effort. Thats huge!

2025 195

2025 Loyalty Program Operations Email Marketing 195

Modern Restaurant Management

OCTOBER 7, 2024

It also means fewer chef-driven creative specials and more management-driven menu items. History will show that COVID was the line of demarcation for the hospitality industry in the 21st century. Since COVID, technology in the restaurant industry has moved at lightning speed. Controlling food waste is a hot topic in the industry as well.

2025 474

2025 Loyalty Program Waste Compost 474

Culinary Cues

APRIL 1, 2024

Looking back can provide us with context and content for making future decisions – lessons learned and all that, or it can also help us to relish what worked and hold on to that for inspiration. SOME TIME IN THE LATE 1960’S: Walking through the back entrance to the Statler Hilton Hotel was like stepping into a totally different world.

Back of House 421

Back of House Kitchen Safety Hotels Front of House 421

Culinary Cues

DECEMBER 3, 2022

I can feel the knot in that muscle move slowly from the top of my ankle to the back of my knee. My focus will soon be on whether staff members show up as scheduled, will deliveries be on time and what will they short me today, how many reservations on the book, and moving through the day – one plate at a time. Can’t make it in.”

Back of House 435

Back of House Hotels Front of House Book 435

Culinary Cues

JUNE 29, 2024

One would think that this is what needs to happen, and the result will be exceptionally happy guests who are anxious to throw praise your way, write a great review, return often, and tell all their friends to make a reservation. Is it possible to set the stage for these reactions? The answer is context and context is sometimes elusive.

Customer Experience 345

Customer Experience Dine-in Back of House Customer Service 345

7 Shifts

NOVEMBER 14, 2024

Proper staff training keeps your team knowledgeable, confident, and able to provide the kind of customer service that keeps guests coming back. Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Focused training also speeds up the onboarding process.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

JUNE 12, 2024

Balancing operational and guest needs involves adopting technology that makes back-end processes more efficient and improves the front-end customer experience. For example, implementing a seamless online reservation system optimizes the restaurant's scheduling while offering convenience to customers.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

Culinary Cues

MAY 16, 2022

But then, on occasion, there are those nights when you and your teammates are in a special place, a place that is hard to describe unless you have been there – you are in the zone. The reservation book was full for tonight – more than 200 recorded and no room for walk-ins. Your dictionary. Sabrina worked the sauté station.

Café 439

Café Front of House Point of Sale Back of House 439

Culinary Cues

JANUARY 20, 2024

Now, if the guest wants a particular “special vegetable” then, of course we charge, but to leave a protein source on the plate as a stand-alone, is not what we do. [] APPETIZERS ARE NOT A FULL MEAL Appetizers that are increased in size to increase the plate charge defeats the experience of dining. Not necessary!

Fine Dining 449

Fine Dining Back of House Food Truck Pricing 449

7 Shifts

FEBRUARY 5, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. If one guest is a big fan of martinis, having the data to let anyone on staff know can make for a special experience. But that was the 90s.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

7 Shifts

JANUARY 20, 2023

There are a few things restaurants can do to get ready for the Super Bowl: Stock up on supplies: Make sure you have enough food, drinks, and utensils to accommodate the increase in customers.Think of what's most likely to sell out first: finger foods, wings, pizza, kegs, napkins, special items, etc. In 2019, diners spent $81.30

Specials 195

Specials 2023 Social Media Email Marketing 195

Culinary Cues

APRIL 15, 2020

This dates back to the Renaissance, through this time of enlightenment, the growth of human intellect, during times of conflict and war, struggling through recession and depression, when the structure of society and its government seems to falter and of course, when times are great and life seems to glow with optimism.

Travel 463

Travel Small Business Point of Sale Back of House 463

Culinary Cues

SEPTEMBER 8, 2020

If you fit the mold – then you possess a special value reserved for just a few, value that – to the chef goes way beyond the ability to prepare breakfast items. There are cooks and there are cooks – each has his or her list of responsibilities, required skills, and bag of tricks. The list goes on and on.

Back of House 520

Back of House Dine-in Restaurant Law Ordering 520

7 Shifts

SEPTEMBER 20, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. Your POS system reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!

2024 474

2024 2023 Food Order 2013 474

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Table of Contents. Undercooking.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Lavu

MAY 30, 2025

There are numerous ways to improve your table turnover rate, such as implementing efficient reservation systems, optimizing menu design, and training staff to handle table management effectively. If you have a bustling restaurant, having faster table turnover is one of the best ways to increase both revenue and customer satisfaction.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Culinary Cues

APRIL 18, 2023

Covid pulled the drapes back to reveal OZ as just an average guy trying to hide his inadequacies with smoke and mirrors. The Union Oyster House in Boston is one of the oldest continuously operating restaurants in America – The Kennedy’s loved to dine there and some of our founding fathers enjoyed oysters at their oyster bar.

Food Truck 386

Food Truck Back of House Education Training 386

EATER

DECEMBER 13, 2021

But a lot has changed, even as it’s now possible to dine out as we might have previously: There’s more planning required, both within your dining party and to secure the reservation; there are more options for where, exactly, to sit in — or outside of — the restaurant; QR code menus aren’t just at chains anymore. Erin DeJesus, lead editor.

Outdoor 306

Outdoor Reservations Front of House Dine-in 306

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Published: 2009 ??

Book 370

Book Management Management Restaurant Law 370

EATER

MARCH 26, 2025

The Travel buds Grand hotels are home to some of the French capitals most exciting and elegant meals, according to Eaters local dining expert and guidebook author Hotel restaurants tend to have a special energy. And while these tables can be challenging to book, snagging a reservation tends to be slightly easier if youre a guest of the hotel.

Hotels 210

Hotels Book Seasonal Menu Fine Dining 210

EATER

SEPTEMBER 29, 2023

In the decades that have followed, places like Alloy (decorative cherry blossoms, pink walls), Model Milk (airy, multilevel dining areas), and Sukiyaki House (sushi counter displaying seafood flown in from Japan) — which offer experiences devoid of steak and ornate dark wood — have continued to change what diners expect of fine dining.

Back of House 321

Back of House Fine Dining 2011 Dine-in 321

EATER

DECEMBER 11, 2023

And because producers tend to reserve the magnum treatment for the wines they consider worth celebrating, it’s usually a safe bet that the big bottles contain something special. Here are half a dozen big bottles of bubbles, from the most elegant houses to the chillest natural makers. In fact, a magnum is 1.5

2004 298

2004 Back of House Reservations Vineyard 298

Squirrel Systems

FEBRUARY 3, 2025

Design Team-Inspired Menus Add some fun to your menu by creating special dishes or drinks that represent each of the competing teams. Design Team-Inspired Menus Add some fun to your menu by creating special dishes or drinks that represent each of the competing teams. You could also make a third option based on the halftime performer!

Social Media 80

Social Media Point of Sale Email Marketing Back of House 80

Culinary Cues

SEPTEMBER 4, 2020

The fact is, we can’t go back, but we can look forward. In the moment, however, there are loads of things that we miss, things that make us shake our heads in disbelief, things that we long for – a return to a time when our greatest concern as a chef was our reservation list and daily mise en place.

2020 375

2020 Back of House Front of House Food Order 375

7 Shifts

OCTOBER 31, 2022

A good operator looks back on their Business Plan on a monthly or quarterly basis to gauge where they are in terms,” says Mark Moeller, president, and owner of The Recipe of Success , a national restaurant consulting firm. You can't start a restaurant without a plan. But it doesn't have to be overwhelming. Table of Contents. Download now.

Point of Sale 397

Point of Sale Back of House Document Download 397

Restaurant Clicks

NOVEMBER 11, 2021

It’s a special present from the restaurant to see good happy hour deals available as long as I visit during their specified times. Whether you’re a Nashville local or a tourist in tow for a day or two, there’s a happy hour drink special waiting for you. Specializing in craft beer and excellent pub food, M.L. Make a Reservation.

Specials 148

Specials Online Ordering Bar Food Order 148

EATER

JULY 11, 2022

at Shukette, the group’s latest addition, are full up for the next three weeks on Resy, the reservation-making platform. at Shukette, the group’s latest addition, are full up for the next three weeks on Resy, the reservation-making platform. That happens minutes after reservations open at 9 a.m. each day, explains Freeman.

Front of House 246

Front of House Reservations Fine Dining Back of House 246