Modern Restaurant Management

MARCH 13, 2020

What are some ways restaurant owners and operators can be safe and welcome guests while maintaining social distance? As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines.

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Front of House Back of House Restaurant Law Food Safety 199

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

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2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

APRIL 11, 2022

Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. A good starting point for addressing many issues is use of a manager’s log.

Healthcare 203

Healthcare Cash Management Social Media Communication 203

Ken Burgin

NOVEMBER 15, 2021

Covid has given us time to rethink lists, and customers have come back with less money in their pockets. There are ways to make everyone happy, including the operator who’s chasing wine list profits. Offer great House Wine options. fruit comparisons are accessible to people. Smaller, simpler and easier to stock.

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Point of Sale Back of House Beverage Email Marketing 147

Modern Restaurant Management

JUNE 9, 2020

The dining experience of yesterday, however, with packed houses and quickly rotating tables is looking like less and less of a possibility moving forward. Cash and credit card holding diners are often stalled in the check-out process, awaiting change or running through the multi-step credit card machine requests for pins and confirmations.

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Fast Casual Cash Management Customer Experience Back of House 139

7 Shifts

NOVEMBER 16, 2021

A tip out ensures other employees working in the front of the house share in gratuities, such as: Barbacks. There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. At the end of the day, the goal is to make sure their employees are happy, paid fairly, and following the laws when it comes to tips.

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Tip Distribution FOH Front of House Restaurant Law 195

7 Shifts

NOVEMBER 17, 2022

Recommended Reading: 7 Bar Inventory Building and Management Tactics for Restaurants. As a bar owner or operator, you probably know your customers very well — their age, interests, spending habits, etc. Drinks, food, games? More and more often, we see games of all kinds played at bars, breweries, and cafes. However, this is shifting.

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Bar Sports Outdoor Brewery 195

Aaron Allen & Associates

FEBRUARY 15, 2024

We’ve recently been asked a lot to work as an objective third party to validate new models, speed of operations, new initiatives (from changes in positioning to new prototypes to what geographies to launch into), long-term strategic plans, and brand portfolios. Will consumers like it just as much as the management team does?

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2002 Point of Sale Back of House 2023 52

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. Dennis Becker, CEO, Mobivity.

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2020 Online Ordering Fast Casual Point of Sale 180

Modern Restaurant Management

JULY 20, 2021

restaurant industry has shown remarkable resiliency, having lost as much as 35 percent of visits at the beginning of the pandemic, but still has a ways to go to get back to pre-pandemic levels, reports The NPD Group. How is the US On Premise shaping up as it continues its journey back from COVID-19 disruption? foodservice industry.

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2021 Guest Recovery Online Ordering Point of Sale 189

Focus POS

JUNE 17, 2019

It’s a system that takes the place of a traditional cash register and provides much more than basic transaction functionality. Restaurant point of sale software empowers businesses to control labor costs, manage inventory, and have deeper visibility into business operations. Restaurant Point of Sale Software. Friendly UI and UX.

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Point of Sale Cash Management POS Franchise 113

Xtra Chef

MARCH 30, 2020

Hoy is the owner of Tucker Silk Mill in Easton, Pennsylvania, an Australian-style cafe serving classic flat whites and a full menu of other coffee drinks alongside a “healthy-ish” menu of avocado toasts, salads, and house-made baked goods. . Thanks to his customers’ support, he was able to hire back 2 employees. Think Fast, Act Local.

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Fast Casual Back of House White Paper Online Ordering 82

Restaurant365

NOVEMBER 20, 2020

However, with the arrival of Eric Steinbach as chief operating officer in May of 2020, Eli’s started to apply Restaurant365 to operations as well. By expanding the use of Restaurant365 into operations, Eli’s was looking to access “clear line data” about everything from recipe costing to monitoring P&Ls.

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Demo Point of Sale Cash Management Waste 148

Open for Business

OCTOBER 20, 2023

Whether it’s chic and modern or rustic and cozy, fine dining or casual, the atmosphere needs to enhance the dining experience and make it memorable for all the right reasons. Market research Before you even think about the menu or location, you need to understand the guests who will walk through your doors.

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License Email Marketing Seasonal Menu Front of House 78

Lavu

MARCH 27, 2020

The words “restaurant management system” rarely cause excitement. While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy. Think of them as the real-life version of those house robots from ’80s movies.

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Point of Sale Front of House Mobile Ordering Back of House 78

Lavu

FEBRUARY 26, 2020

They are a hybrid system that can take orders, process credit card payments, print receipts, operate as a server station, and display information on a user-friendly screen. The benefits of a POS system to the on-premise ordering process include: Tracking daily cash in and cash out. Recording payment methods used by each guest.

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Technology Ordering Mobile Ordering Point of Sale 78

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. This permits your restaurant—both front and back of the house—to work at the fast pace of consumer spending. Or could it be the systems in place?

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FOH Mobile Ordering BOH Front of House 78

Modern Restaurant Management

JANUARY 13, 2023

In this column, Modern Restaurant Management (MRM) magazine looks at newly introduced menu items from top brands. Prizes range from discounts off a meal, free pizza for a year, a trip for two to California and cash prizes from $500 to $50,000. The best part is every card is a winner!” Value Meal.

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2023 Menu Seasonal Menu Back of House 100

Lavu

NOVEMBER 11, 2019

Not accepting cash eliminates the risk of thefts and reduces crime rates in general. The fifth time the Park Café & Coffee Bar in Baltimore, Maryland, was held up at gunpoint, the owner decided to remove the cause: cash. After all, how could the oldest form of currency not be accepted as payment?

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Cash Management Point of Sale Fast Casual Café 85

The Food Corridor

FEBRUARY 2, 2021

The industry bounced back and found a way to get through the year. . With signs that things might be going back to norma l, there is certainly some optimism in the air. To do this, let’s look back at 2020 and see what we think might be around the corner for shared kitchens in 2021. We all know what happened next. .

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2021 Kitchen Safety Back of House Front of House 75

OpenTable

JULY 8, 2022

How investors get paid back. Two things to know here: If someone is a limited partner, they can’t be an active part of running the restaurant operation and can’t take a salary. Getting an attorney involved is the best way to help sort through the pros and cons of each structure, as there is no one way that works best. Partnerships.

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Back of House Front of House Restaurant Law Fine Dining 52

EATER

JANUARY 5, 2022

In the windowless beige back rooms, a hundred men (it was vastly men) championed their data collection and organization apps. Why should you ever have to leave the house? At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. What a bold future.

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Food Mobile Ordering Online Ordering Food Order 144

Web Diner

AUGUST 5, 2020

Casual dining chains seem to balance the average by only marking up prices by 3%. Casual dining chains, such as Chilli’s or Outback Steakhouse , either don’t need to raise their prices or raise them just a little, averaging only a 2.9% Fast-casual chains raise prices an average of 12.6%, already closer to the 15.3% and 20.3% ).

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Delivery Pricing Fast Casual Online Ordering 57

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Web Diner

AUGUST 5, 2020

Casual dining chains seem to balance the average by only marking up prices by 3%. Casual dining chains, such as Chilli’s or Outback Steakhouse , either don’t need to raise their prices or raise them just a little, averaging only a 2.9% Fast-casual chains raise prices an average of 12.6%, already closer to the 15.3% and 20.3% ).

Delivery 36

Delivery Pricing Fast Casual Online Ordering 36

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado.

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Franchise Franchising Loyalty Program Book 110

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. Let’s dig in.

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2024 Operations 2023 Loyalty Program 52

Embrace the Suck

JUNE 13, 2022

I want to share with you some of the challenges that I faced back in the 90s when I opened my first restaurant… Up to that point I had been in the industry for 15 years. I thought I had the experience required to open and operate a successful restaurant. Back then I thought that knowing how to run a restaurant was all I needed.

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Back of House Food Truck Point of Sale Take-out 44

Aaron Allen & Associates

FEBRUARY 22, 2019

Creating a compelling and modernized investment thesis requires superior intelligence and insights relative to understanding the landscape and how the consumer and competition are being reshaped, from the decline of casual dining to the rise of new formats. foodservice market. foodservice market. to $130.3b). to $130.3b). to $130.3b).

2018 40

2018 Fast Casual 2017 Point of Sale 40

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. percentage points.”

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

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Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

SEPTEMBER 10, 2021

The team at Ike’s Love & Sandwiches, led by CEO Michael Goldberg, Founder Ike Shehadeh, CMO Renae Scott and VP of Development Adam Rinella, will be taking over development, operations, and marketing for all future Bangin’ Buns locations. ” Ike's Loves Bangin' Buns.

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Franchise Franchising Food Fast Casual 188

Open for Business

MARCH 1, 2023

Chef, server, and bartender barely scratch the surface of all the work that happens in front and back of house. A general manager might also wear a restaurant’s sommelier hat. Restaurant jobs include many more than the obvious few that spring to mind. Often, a single person will fill multiple jobs.

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Fast Casual Cash Management Front of House Fine Dining 78

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. US Foods to Acquire Smart Foodservice.

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Bar Cash Management Loyalty Program Point of Sale 154

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Inefficient practices are being phased out in favor of more efficient and faster methods of operating. What is restaurant management software?

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Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

JANUARY 27, 2020

Replacing error-prone handwritten scribbles and shouts, Ultimate is a digital workflow solution, connecting the front- and back-of-the house directly with diners and creating a transparent view into their order status – whether diners order for pickup or delivery on Grubhub, at an in-store kiosk, or directly with a cashier.

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Catering Mobile Ordering Customer Service Leadership 122