ChowNow

JUNE 12, 2025

Knowing the true cost per serving means you’re not guessing where to set menu prices. List Every Ingredient in the Dish Start by writing out everything that goes into a single serving—no shortcuts. That means listing not just “salmon” but also the oil it’s seared in, the herbs it’s topped with, and the lemon wedge it’s served with.

Operations 195

Operations Food Supply Seasonal Menu Pricing 195

Modern Restaurant Management

JUNE 25, 2020

Such a large return can introduce uncertainty, therefore it’s important for your leadership team to serve as a resource and field any employee questions or concerns throughout the process. After a plan is approved, communicate directly and often with employees about the primary information relating to their return.

Employee Relations 547

Employee Relations Customer Experience Communication Training 547

ChowNow

APRIL 4, 2025

Youre not just serving foodyoure managing impressions, experiences, and expectations, all in the digital world. It should be the go-to source for things like hours, your latest menu, and how to place an order. A small sign at the checkout or a note on the receipt can serve as a gentle nudge. And those impressions matter.

Management 195

Management Management Social Media Online Ordering 195

Modern Restaurant Management

MARCH 9, 2020

For consumers, online reviews provide a source of expert opinion from peers that have had previous experiences with a product or service. A recent expert article shared information about the rise of botnets manipulating online reviews, which results in damaging a business's reputation.

Customer Experience 462

Customer Experience Social Media Customer Service Technology 462

ChowNow

MAY 9, 2025

In this article, you will learn: How to balance clarity, creativity, and brand voice in your menu writing How to use sensory language to create truly mouth-watering menu descriptions How to structure descriptions that drive orders on your restaurant website So what exactly separates an okay description from one that gets guests to order immediately?

Menu 195

Menu Dietary Restrictions Online Ordering Mobile Ordering 195

Goliath Consulting

JUNE 15, 2021

**This is a summary of our earlier article, “Responding to COVID-19’s Impact on the Restaurant Supply Chain.” You can read our original article here (10). Multiple Sourcing and Backup. Operators should consider having multiple distribution channels in case they experience shortages.

Supplies 414

Supplies Food Supply Front of House Fast Casual 414

Perfect Daily Grind

FEBRUARY 25, 2020

And businesses that don’t serve these risk losing out to competitors. But which cold and sparkling drinks should you be serving? Why Serve Cold & Sparkling Drinks? Serving nitro coffee on tap. Which Drinks Should You Serve? And how can you do this profitably and efficiently? Let’s take a look. Menu Variety.

Serving 209

Serving Beverage Café Consumer Goods 209

Modern Restaurant Management

DECEMBER 29, 2021

Savvy entrepreneurs understand that PR practitioners specialize in communication and have strong relationships with journalists and news outlets by continuously providing valuable content and sources for various news cycles. However, you need to provide thought leadership quotes and articles to get into mainstream media.

Communication 553

Communication Leadership Article 2022 553

Modern Restaurant Management

JUNE 4, 2021

” From there, the majority of people look at only the top three to six results served up by Google and other search engines to select their restaurant of choice. Finding a restaurant today is typically accomplished by typing in search terms like “Italian restaurant near me.”

SEO 577

SEO Website Management Online Ordering Mobile Ordering 577

7 Shifts

OCTOBER 28, 2024

In this article: How to calculate your profit margin for your bar What is the average profit margin for bars? The average profit margin for bars typically ranges between 10-15% , but this can vary depending on the type of bar you run, the location, and the types of drinks you serve.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

ChowNow

FEBRUARY 12, 2025

By the time you finish this article, youll know how to approach restaurant marketing the right way and not waste time doing guesswork, crossing your fingers, and then hoping you see new customers walking through the door. Conduct a competitive analysis: Identify the restaurants in your area that serve a similar audience.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

OCTOBER 16, 2023

With the COVID impacts behind us, people are back in restaurants but as the CNN article stated, it is different. Source: *Causeway Solutions 2023 As restaurateurs recover from the economic impact of COVID-19 and inflation, they don’t want to be caught off guard. 62 percent rarely or very rarely enjoy fine dining.

Fast Casual 531

Fast Casual Fine Dining 2023 Consumer Goods 531

ChowNow

MARCH 7, 2025

In this article, you will learn: Why you should use your customer data to help your restaurant grow The different kinds of data you have available to you to use The best ways to use customer data to make better decisions Lets explore why customer data is one of your most powerful tools for growing your restaurant.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

ChowNow

MARCH 21, 2025

Every successful restaurant has one thing in common: they know exactly who they are serving. In this article, you will learn: How to define your restaurants target market to guide your business decisions. Understanding who you serve can help you make strategic decisions that attract the right customers and keep them coming back.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Restaurant Business

JUNE 17, 2025

He’s a “healthy investor” in the salad chain, who often serves as a brand ambassador, popping in to work the window. “We Side salads are served in a large drink cup that fits into a car cup holder, inviting guests to add dressing and shake to toss. View All Articles by This Author Want breaking news at your fingertips?

Fast Casual 156

Fast Casual Leadership Mobile Ordering Casual 156

ChowNow

FEBRUARY 13, 2025

In this article, you will learn: Why a website makes your restaurant more trustworthy and professional. It doesnt matter if you serve the best food in town; if youre missing a website, new customers either wont know about you or will avoid visiting because your restaurant seems outdated.

Social Media 195

Social Media Online Ordering SEO Email Marketing 195

Perfect Daily Grind

MAY 25, 2025

You may also like our article on how automation can make the coffee sector more productive. Café operators are able to exert more control over their supply chains and the quality of the coffee they serve, empowering them to make more effective business decisions that streamline operations and improve efficiency. Enjoyed this?

Café 135

Café Pricing Management Management 135

Modern Restaurant Management

JULY 5, 2023

This article explores how QSRs can harness the power of technology to enhance operations, deliver more engaging experiences, reduce costs and increase profitability. Simultaneously, the industry is coping with cost pressures and demanding streamlined tech solutions that consolidate operations.

Hospitality 449

Hospitality Customer Experience Loyalty Program Customer Service 449

Modern Restaurant Management

JUNE 23, 2020

“Sustainable gastronomy is the process of cookery that focuses on the ingredients’ source, how food is grown, the means by which it gets to the market, and eventually, to the plates of consumers. Serving Up. Use smaller plates : Many restaurants serve way too large portions of food. Sourcing Your Food.

Sustainability 414

Sustainability 2030 Food Supply Waste 414

ChowNow

APRIL 25, 2025

In this article, you will learn: How to define your brand identity and mission statement How to create a visual and verbal brand strategy that feels cohesive across every customer touchpoint How your brand will build a loyal customer base that lasts for the long haul Lets get started with why you should give branding the attention it deserves.

Mobile Ordering 195

Mobile Ordering Social Media Email Marketing Customer Experience 195

Culinary Cues

JULY 31, 2023

A few years back, I posted an article about the UNWRITTEN RULES of the kitchen. The article was my first to go viral allowing me to realize that so many chefs and cooks were looking for a structure that defines what it means to be a professional. It will pay off! There needs to be a symbiotic relationship between the two.

Kitchen Safety 413

Kitchen Safety Back of House Front of House Food Safety 413

Culinary Cues

AUGUST 31, 2024

RITZ CARLTON: “We are ladies and gentlemen, serving ladies and gentlemen.” PLAN BETTER – TRAIN HARDER Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAFÉ Talks Podcast [link] More than 90 interviews with the most influential people in food

Customer Service 413

Customer Service Social Media Customer Experience Reference 413

Culinary Cues

JANUARY 20, 2024

Of course, water should be served and unless a guest chooses the more expensive options for bottled or sparkling water it should flow freely throughout the meal. [] AN ENTRÉE IS NAKED WITHOUT VEGETABLES Yes, restaurants have, to at least a baseline degree, a responsibility to provide a balanced meal. Do it right!

Fine Dining 449

Fine Dining Food Truck Back of House Pricing 449

Modern Restaurant Management

AUGUST 22, 2023

In this article, I’ll share the areas where AI is best suited to improve your restaurant business, what the limitations are and how restaurants can leverage alternatives to drive revenue, today. This is where AI excels: by leveraging unlimited data sources and analyzing vast correlations to optimize performance.

Marketing 419

Marketing Social Media Point of Sale Customer Service 419

Modern Restaurant Management

JANUARY 14, 2022

A milestone in shaping this admittedly problematic landscape came in 2015, when the EMV liability shift took place, as Pay Junction’s EMV article explains. Liability and Friendly Fraud. Adding your own anti-fraud boost will up your defenses without taking up your time.

Online Ordering 546

Online Ordering Customer Service Website Management Food Order 546

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. More than half (53 percent) believe AI can help the business retain current staff. The study reveals that the U.S. beer industry supports 2.42 Census and Tripadvisor.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

ChowNow

MARCH 27, 2025

In this article, youll learn: How to factor in costs, competition, and customer expectations Which pricing strategies work in a real-world restaurant setting How to test and tweak prices without losing loyal guests Lets get started so you can make smarter pricing decisions that support both your bottom line and your guest experience.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. If your restaurant is a number one hit in your area, it may serve you well to open up the exact same concept elsewhere. Supplier Sourcing.

Management 370

Management Management Hiring Document 370

ChowNow

MAY 16, 2025

In this article, well cover: What makes great restaurant websites Real-world restaurant website examples Practical tips to turn your website traffic into customers Lets start by revealing why every restaurant needs a website if they want to stay competitive and relevant. The goal is to reflect your restaurants story, not show just the food.

Mobile Ordering 195

Mobile Ordering Loyalty Program Online Ordering Download 195

ChowNow

MARCH 14, 2025

A well-managed operation ensures food is stored, prepared, and served according to local health codes. Get creative with menu planningdesigning dishes that use overlapping ingredients can reduce waste and make sourcing easier. Compliance and Food Safety Health and safety regulations are non-negotiable in the restaurant industry.

Operations 195

Operations Management Management Front of House 195

7 Shifts

OCTOBER 22, 2024

Your Google Business Profile serves as the first point of contact for many potential customers searching for local restaurants. Highlight these partnerships in your marketing materials to show your support for the community and attract customers who value locally sourced ingredients.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

Restaurant Clicks

APRIL 30, 2025

Across the state, small towns and cities alike are home to spots that have been serving slow-cooked meats for decades. In this article, we’ve gathered 30 of the best BBQ spots across South Carolina. 28 Poogan’s Smokehouse Source: Instagram Poogan’s Smokehouse in Charleston, South Carolina, is a favorite among both locals and tourists.

Sourcing 78

Sourcing Back of House Customer Experience Bar 78

Perfect Daily Grind

JUNE 1, 2025

You may also like our article on why roasters and coffee shops need to strategise menu pricing. Sourcing unique lots of green coffee that meet the baseline quality standards is just the beginning; shipping, roasting, packaging, and brewing are all key parts of the process to ensure a high level of quality is always met. Enjoyed this?

Point of Sale 91

Point of Sale Pricing Equipment Café 91

Culinary Cues

JUNE 14, 2022

Let’s begin with some facts about the business of serving food: There are more than 1 million restaurant locations in the United States. They understand quality, they appreciate cooking from scratch, they enjoy attractively presented food, and they are interested in the source of quality ingredients. Over 700 articles).

Fine Dining 474

Fine Dining Food Supply Customer Service Presentation 474

Culinary Cues

FEBRUARY 1, 2021

Know your source. Happiness is what we strive for among those who cook and serve and happiness to those who enjoy the chance to break bread at our table. I offer their insights as a spark that will hopefully give others a chance to breathe deep and wrestle with the realities before them. “I Chef Tim Hardiman – The Tailor and the Cook.

Small Business 445

Small Business Front of House Customer Service Communication 445

Modern Restaurant Management

AUGUST 5, 2020

The bites will also be served with the option of twelve different dips, along with regular or sweet potato Tyga Tots, chocolate chip cookies, and beverages. ” Aron most recently served as the Australian CEO & Country Manager for Deliveroo from 2015 to 2020, helping grow the company into 500 cities and 13 countries during his tenure.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Goliath Consulting

FEBRUARY 26, 2021

In this article, we define culture as a set of guiding or shared organizational values that define behaviors and a restaurant’s operations. If one of your core values is transparency, it will go against your established restaurant culture to serve a product that doesn’t meet that standard. So what do we mean by culture?

Customer Experience 273

Customer Experience Café Customer Service Magazine 273