Modern Restaurant Management

JULY 15, 2020

According to the latest Financial Trends Insights from Black Box Financial Intelligence™ , based on data from the week ending June 28, restaurants sales continue improving. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead. Financial Trends Insights.

2020 488

2020 Mobile Ordering Point of Sale Food Supply 488

The Rail

JANUARY 13, 2023

With so many different choices for customers to decide on, it's often difficult to make your mark and stand out from the crowd. Nevertheless, with wise strategies and tactics in place, you have ample opportunity to differentiate yourself from other restaurants and create an unforgettable experience for patrons of your establishment.

Beverage 290

Beverage Marketing Social Media Point of Sale 290

Restaurant Business

JUNE 11, 2025

And, like the rest of family dining, they have been losing customers. Systemwide sales fell 5.3% When we spoke to younger customers, we found that Perkins is just not as relevant,” said Ascent CEO James O’Reilly, who joined the company in 2023. That means you can now get boba at Perkins. By Joe Guszkowski on Jun.

Fast Casual 130

Fast Casual Front of House Back of House Leadership 130

Modern Restaurant Management

DECEMBER 16, 2019

Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6 percent in November, which represents the third consecutive month of positive sales growth and the strongest since January. Thanksgiving typically represents lower sales volumes for most industry segments.

2019 323

2019 Compost Mobile Ordering Online Ordering 323

A Wine Story

AUGUST 5, 2020

Key Millennial takeaway point: label must be Instagram Friendly Click to Tweet. Are You Curious About Wine Packaging Trends? 2020 Wine Packaging Trends. 2020 may shine as the most exciting year of wine packaging trends. 2020: Key Packaging Trends. This panel was part of the 2020 PACK Conference taking place August 4, 2020.

Innovation 168

Innovation Point of Sale Education 2020 168

SpotOn

JULY 9, 2024

The 2024 Summer G2 Restaurant Grid places SpotOn Restaurant as number 3 out of 27 competitors, demonstrating its superior performance and customer satisfaction. ” - Connor Perry, Tuscano's Italian Kitchen “SpotOn's customer service helpdesk has the ability to connect quickly and resolve any issues that arise.

Point of Sale 115

Point of Sale 2024 Email Marketing POS 115

Thrive POS

APRIL 6, 2023

In this article, we'll take a look at some of the latest trends and innovations in pizza delivery and what the future might hold for this ever-evolving sector, including the role of pizza point of sale (POS) systems. One such POS for pizza that's leading the way in innovation is Thrive POS.

POS 135

POS Innovation Delivery Online Ordering 135

7 Shifts

MARCH 20, 2020

While your first concern should be for the health and safety of yourself, staff, customers, and loved ones right now, it would be a lie to say you’re not allowed to be worried about your restaurant during COVID-19. As of this article’s publication, more than 20 U.S. Don’t worry–we’re here to help.

Delivery 366

Delivery Front of House Back of House Online Ordering 366

Modern Restaurant Management

MARCH 25, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Rom Krupp, founder of OneDine has been literally sleeping in his office and giving away his company’s technology for free to save as many restaurants as possible.

Online Ordering 290

Online Ordering Insurance Mobile Ordering Website Management 290

Harbor Touch

SEPTEMBER 7, 2023

One such technological marvel is the cloud-powered point-of-sale (POS) system. These systems are rapidly transforming the way businesses handle transactions, elevating the customer experience while optimizing operations. You might ask, “Why should I switch?” Your data is stored safely in the cloud.

Point of Sale 78

Point of Sale POS Customer Experience Inventory 78

Harbor Touch

SEPTEMBER 7, 2023

One such technological marvel is the cloud-powered point-of-sale (POS) system. These systems are rapidly transforming the way businesses handle transactions, elevating the customer experience while optimizing operations. You might ask, “Why should I switch?” Your data is stored safely in the cloud.

Point of Sale 78

Point of Sale POS Customer Experience Inventory 78

Harbor Touch

SEPTEMBER 7, 2023

One such technological marvel is the cloud-powered point-of-sale (POS) system. These systems are rapidly transforming the way businesses handle transactions, elevating the customer experience while optimizing operations. You might ask, “Why should I switch?” Your data is stored safely in the cloud.

Point of Sale 78

Point of Sale POS Customer Experience Inventory 78

Perfect Daily Grind

FEBRUARY 25, 2020

From sparkling teas and lemonades to cold brew coffee, customers are increasingly thirsty for a more refreshing beverage than the traditional coffee shop offerings. Meeting the demand for cold drinks with a well-planned menu opens up the potential for greater profit margins, brand reinforcement, and a more premium experience for customers.

Serving 209

Serving Beverage Café Consumer Goods 209

Perfect Daily Grind

JUNE 22, 2022

You may also like our article on how automation is shaping the coffee industry. In the years since, these machines have developed to include more customisable options, such as a wider range of coffee beverages, a variety of milk options, and additional flavourings. The Kwik Kafe is believed to be the first-ever hot coffee vending machine.

Serving 179

Serving Marketing Customer Service Beverage 179

MBB Hospitality

DECEMBER 22, 2024

The way consumers interact with restaurants has changed significantly in recent years, driven by technological advancements and shifting customer expectations. This article explores how online ordering is advancing and highlights the key concerns for businesses aiming to stay competitive.

Online Ordering 52

Online Ordering Ordering Front of House Customer Service 52

Perfect Daily Grind

JUNE 21, 2022

For many, a cup of coffee is a central part of the experience of air travel. In recent years, a growing number of airlines have begun to invest in the coffee they serve to their customers, both in terms of sustainability and quality. You may also like our article on changing your business’ coffee strategy after Covid-19.

Airlines 167

Airlines Consumer Goods Travel Sustainability 167

Perfect Daily Grind

APRIL 18, 2023

You may also like our article on how espresso machines work. In the years since, machines have come to feature innovations such as pressure release valves, steam wands, and levers to improve performance. Matching performance and design Pinar Kabakçi is the Sales and Marketing Manager at Levee. Read on to learn more.

Design 183

Design Customer Service Point of Sale Café 183

Paper Chase Accountancy

MAY 21, 2025

While revenue growth continued for many brands, macroeconomic headwinds, new tariffs, and shifting consumer behavior led to uneven comparable sales performance. Key Takeaway | Two Guests, Two Strategies — and a Growing Divide Operators are navigating a tale of two diners: the value-seeker and the experience-driven loyalist.

2025 52

2025 Guest Recovery Franchise Franchising 52

Sling

SEPTEMBER 13, 2022

For example, your point-of-sale software is cumbersome for your employees and customers and needs to be replaced. In addition, your front door is broken making it difficult for your customers to enter. Your point-of-sale software update can be pushed off until later because it’s not causing any problems at the moment.

Retail 144

Retail Management Management Point of Sale 144

EATER

APRIL 1, 2021

National Library of Medicine revealed this finding in a 2015 study , the food media churned out articles with headlines likening cheese to “crack.” I just tasted melted crayons.”. So, like many vegans, Moskowitz, a cookbook author and the chef-owner of the vegan restaurant Modern Love Brooklyn, learned to live without cheese. When the U.S.

Food Order 359

Food Order Book 2015 Point of Sale 359

Perfect Daily Grind

JANUARY 23, 2020

Other equally valuable skills to look out for can include their ability to cope with pressurised situations (such as when there are long queues of customers) and working in a team. Seeing as 20% of all staff turnover events takes place in the first 45 days of employment, onboarding could prevent this from happening.

Café 194

Café Hiring Training Customer Service 194

Perfect Daily Grind

APRIL 25, 2022

Convenience and growing quality are the biggest driving forces behind capsule sales, but a rising awareness of environmental impact is becoming an increasingly important purchasing factor. You may also like our article on whether coffee capsules can be sustainable. What are the different types of coffee pods? Compostable.

Compost 182

Compost Sustainability Consumer Goods Waste 182

Qu

MARCH 28, 2025

This marked a significant milestone, as the restaurant industrytraditionally underrepresented at such eventsemerged as a focal point of technological innovation. Employing 15.5 million people and serving nearly 100 million guests daily, our industry faces mounting challenges.

Fast Casual 52

Fast Casual Technology Point of Sale Mobile Ordering 52

Black Box Intelligence

JUNE 14, 2023

Every quarter, Black Box Intelligence has the privilege of hosting executives from the top restaurant chains in the country for our State of the Industry (SOTI) webinar where we reveal the latest trends and insights driving today’s restaurant experience. Unfortunately, the answer is not that clear-cut.

Webinar 98

Webinar Employee Relations Point of Sale Customer Service 98

The Restaurant Times

SEPTEMBER 30, 2021

Running a restaurant comes with long and short-term problems that will exhaust you if you don’t have any assistance or prior experience. The restaurant management ecosystem now covers every aspect of restaurant operations, allowing you to focus your time and energy on the quality of your cuisine and customer service.

Management 98

Management Management Cash Management Front of House 98

Perfect Daily Grind

MARCH 12, 2023

You may also like our article on issues with infused coffees. Nanelle Newbom is the Sales West representative at Equal Exchange. “In Another important point that Nanelle raises is whether the ingredients added are natural or artificial. “For Flavoured and infused coffees are also part of this conversation.

Definition 187

Definition Article Point of Sale 2015 187

Future Food

JULY 28, 2020

The Developer’s viewpoint is always about the “Business”; maximising asset value by way of sales, rents and guaranteed repeat patronage. To secure repeat business we need to think like our customers. Innovate with your customer at the centre of your strategic thinking to ensure the “wow” factor is both obvious and real.

Beverage 78

Beverage Food Point of Sale Customer Experience 78

The Restaurant Times

SEPTEMBER 14, 2020

Customer satisfaction is given utmost importance in businesses everywhere, and the restaurant industry is no exception. Customer Relationship Management (CRM), being an integral part of nearly all types of businesses, helps retain customers and drive sales growth. Helps You Understand Your Customers Better.

Fine Dining 52

Fine Dining Customer Experience Dine-in Email Marketing 52

Lavu

NOVEMBER 11, 2019

Some restaurant chain owners see the transition as a step toward the future, largely because restaurant point-of-sale systems make it so easy. Although Hart admits that several customers were annoyed at first when their cash was not accepted, they seemed to understand once the reason was explained.

Cash Management 101

Cash Management Point of Sale Fast Casual Café 101

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. This article will explore four ways software technology is transforming the restaurant industry. One of the biggest trends in the industry is innovating online ordering.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. This article will explore four ways software technology is transforming the restaurant industry. One of the biggest trends in the industry is innovating online ordering.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. This article will explore four ways software technology is transforming the restaurant industry. Transforming customer service. Innovating online ordering.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Bingage

DECEMBER 5, 2019

When it comes to building a marketing strategy to increase restaurant business sales , social media and online marketing is an unavoidable element. Related Read: 10 Ideas (Innovative) to Increase Your Restaurant Sales. Related Read: 10 Ideas (Innovative) to Increase Your Restaurant Sales. How to write about it?

Social Media 98

Social Media Marketing Consumer Goods Influencer 98

Tableo

JULY 19, 2023

Customers expect convenience and efficiency in all aspects of their dining experience, including the payment process. The restaurant sector has experienced a paradigm shift thanks to pay-at-table technology, which has completely changed how customers settle their bills.

Technology 75

Technology Point of Sale Customer Experience Reservations 75

The Restaurant Times

JANUARY 31, 2022

According to the American Bakery Association , the bakery is one of the subcategories of the US food industry that is witnessing an uptick in sales during the pandemic. Such recipes can be a great way to enrich your customers with the nutritional content and the deliciousness of baked foods. What Are Health-Focused Foods In Bakery?

Allergens 83

Allergens Food Consumer Goods Point of Sale 83

The Restaurant Times

FEBRUARY 14, 2022

An evolving customer base makes the restaurant industry a dynamic space. Good and personalized packaging , excellent customer service , and good ambience are some prerequisites. Good and personalized packaging , excellent customer service , and good ambience are some prerequisites. Engage Your Customer.

Social Media 69

Social Media Point of Sale Mobile Ordering Customer Experience 69

Lavu

JANUARY 21, 2020

One of the major factors that can detract customers from your restaurant is long lines and long wait times. Customers want to make their orders and have their food delivered as fast as possible. It makes the food ordering process more efficient and eliminates customer frustration over waiting in line to place their orders.

Fast Casual 78

Fast Casual Point of Sale Customer Service Food Order 78