Culinary Cues

MAY 15, 2025

Repetition gives the chef experience in how to adjust. Your customers are less inclined to seek surprises and more inclined to expect consistency. Trust in performance, trust in product quality, and trust in value are what pulls most customers back to your operation.

Uniforms 223

Uniforms Coaching Restaurant Law Customer Experience 223

Culinary Cues

MARCH 16, 2025

How can we stay in business when customers have no interest in leaving their homes? Do you remember how challenging it was (and continues to be) to attract employees and customers once the pandemic seemed to settle down? Restaurants didnt know how to react. Well, after a few months, we started to figure things out.

Food Supply 232

Food Supply Customer Service Delivery Recruiting 232

Culinary Cues

JANUARY 3, 2023

How we greet and welcome people into our fold does have an impact on the quality of the product and experience we offer. Customers would like up, sometimes around the block, hoping for a seat in her rather small restaurant where she featured, what we called – blue plate specials. This love is what we call “hospitality”.

Hospitality 466

Hospitality Customer Experience Customer Service Small Business 466

Culinary Cues

AUGUST 7, 2021

This is defined in articles from local newspapers to the New York Times, from industry magazines and websites to social media, and from industry blogs to podcasts by the dozens – everyone states the problem, points a finger, and portrays the issue as someone else’s doing. www.harvestamericacues.com BLOG. It was an easy sell.

Social Media 474

Social Media Cash Management Blog Equipment 474

Modern Restaurant Management

OCTOBER 22, 2021

This article will explore seven tips on using Facebook Ads to increase your market share of customers. Optimize the Landing Page Experience. You might also decide to create a custom landing page for visitors from social media. Pizza Express then automatically gets the customer's details on file.

Social Media 493

Social Media Advertising Events Customer Experience 493

Modern Restaurant Management

FEBRUARY 28, 2020

” The article continues, “…‘(the devices) can notice the frustration in your voice and offer a solution – like calling the support team for you,’ reads a recent analysis from VoiceSummit. The pymnts.com article notes: “More than three-quarters of U.S. percent year over year.

Marketing 420

Marketing Fast Casual Entertainment Article 420

Culinary Cues

JANUARY 11, 2022

People who enter the restaurant business are typically individuals with a number of experiences working in other restaurants in positions from entry level to management. Those who try to become restaurateurs without this breadth of experience are in for a rude awakening. www.harvestamericacues.com BLOG. CAFÉ Talks Podcast.

Customer Experience 463

Customer Experience Café Hospitality Customer Service 463

Culinary Cues

MAY 3, 2023

Great bread IS ESSENTIAL in any level of restaurant experience. Your customers will rave, and you can raise your prices to cover the difference. I remember reading an article about a studio drummer by the name of Bernard Purdy who has played on more records than you can count. Why is it overlooked so often? They are out there.

Food Truck 474

Food Truck Customer Experience Take-out Food Supply 474

Culinary Cues

JUNE 9, 2024

Of course, all these issues make it more difficult for restaurants to survive, but even deeper than that it pushes the restaurant experience into the category of commodity. Unfortunately, your customers are oblivious to the difficulty in operating a restaurant, especially at a time when challenges are abundant. Food for thought.

Customer Experience 437

Customer Experience Café Customer Service Training 437

Culinary Cues

AUGUST 31, 2024

Every marketer insists that a company have a clear mission statement that is designed to give direction to a company and clearly articulate to the customer and employee, what the company stands for. If you can get your inspired mission across with very few words, then it is more likely that staff and customers will remember it and “buy-in”.

Customer Service 413

Customer Service Social Media Customer Experience Reference 413

ChowNow

FEBRUARY 11, 2020

While customers might initially be delighted by the array of choices they have, the prices will leave them shocked and disappointed. In fact, for nine out of every ten of these newly added restaurants, customers are paying higher prices and having lower quality experiences. The customer ends up paying $16 in fees.

Pricing 397

Pricing Online Ordering Customer Experience Social Media 397

Culinary Cues

MAY 8, 2023

It sounded like an appropriate title for an article about life in the kitchen. PLAN BETTER – TRAIN HARDER Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 800 articles about the business and people of food) CAFÉ Talks Podcast [link] More than 70 interviews with the most influential people in food

Kitchen Safety 492

Kitchen Safety Food Safety Coaching Training 492

Modern Restaurant Management

JULY 16, 2020

Consider the following: Facebook : Popular with baby boomers and Gen Xers looking for engaging content such as photos, videos, and articles with links. In a 2018 survey , 54 percent of consumers said they wanted more video content from the brands they love, versus a mere 18 percent who were looking for more blogs.

Social Media 505

Social Media Coupons Download Entertainment 505

Culinary Cues

OCTOBER 27, 2020

My experience, and I will note that it may not be everyone’s experience, is that kitchens tend to attract a broad array of staff members who come from environments where discipline is not always the norm. There is comfort in the ability to achieve concrete objectives – a well-prepared plate of food and a satisfied customer.

Uniforms 474

Uniforms Airlines Food Order Fine Dining 474

Culinary Cues

JANUARY 18, 2021

Just imagine how shocking it would be to enter that culinary school classroom or kitchen without having those experiences under your belt. Those decisions in life that are monumental are learning experiences, but proper research will help to minimize the negative impact of wrong ones. www.harvestamericacues.com BLOG.

Customer Experience 450

Customer Experience Blog Café Education 450

Modern Restaurant Management

NOVEMBER 16, 2020

Not too long ago, the restaurant storefront and menu helped to attract customers, but now an online presence is more important than ever. This is really helpful to let your customers know what options are available in your establishment in real time based on the new covid measures. What is the average age range of your customers?

SEO 537

SEO Website Management Online Ordering Information 537

Culinary Cues

NOVEMBER 18, 2022

It is the repository of recipes, cooking methods, traditions, and the power of our melting pot country. [] A UNIVERSAL REWARD SYSTEM FOR CUSTOMERS. All other aspects of tourism rely on the restaurant to punctuate an experience. www.harvestamericacues.com BLOG. Over 800 articles about the business and people of food).

Agriculture 447

Agriculture Tourism Transportation Café 447

Culinary Cues

SEPTEMBER 30, 2024

From my experience, it is difficult to experience a dinner for two in a moderate full-service, independent restaurant for less than $120 without gratuity. The promise of something special adds unique value to a meal that elevates the experience beyond the transaction of product for price. Do the math.

Pricing 415

Pricing Marketing Insurance Seasonal Menu 415

Culinary Cues

AUGUST 22, 2022

The food was, of course excellent, but more importantly reflective of the region and its history and the experiences of the chef. www.harvestamericacues.com BLOG. More than 800 articles and short stories on kitchens & restaurants. Good friends, good food, good times.”. author unknown. PLAN BETTER -TRAIN HARDER.

Seating 474

Seating Front of House Back of House Cash Management 474

Culinary Cues

JUNE 23, 2024

Why are more and more restaurants reducing service and menus or closing their doors because of a labor shortage while customer demand for the restaurant experience is on the rise? Why is it that culinary schools are faced with declining enrollments?

Uniforms 448

Uniforms Front of House Back of House Food Supply 448

Culinary Cues

JULY 19, 2024

The attention to detail at every workstation is a perfect indication of the training and unity of purpose that every cook shares, and the sense of calm that this organization brings is a strong indicator of how the unit works towards plate perfection and a great customer experience. You’re only as good as your mise en place.”

Front of House 354

Front of House Food Order Customer Service Customer Experience 354

Culinary Cues

MAY 12, 2022

We deal with highly perishable goods, unpredictable customer behavior, swinging door staffing, and constantly escalating cost of goods. It takes so much effort, time, and money to pull customers in for that first visit – we want to make them feel good about their investment and book another reservation soon. CAFÉ Talks Podcast.

Pricing 442

Pricing Consumer Goods Training Small Business 442

Culinary Cues

JULY 23, 2023

As if that weren’t enough, the menu and each morsel of food presented represents the chef’s life of experiences, his or her family history, the cuisine of their forefathers, every chef who contributed to their training, and everything that they believe in – as it pertains to food. It is a juxtaposition that is nearly impossible to manage.

Guest Recovery 419

Guest Recovery Seasonal Menu Presentation Customer Experience 419

Culinary Cues

JUNE 29, 2024

Memorable food, exceptional experiences, a perfect evening…these are the types of reviews that every chef hopes for and every restaurant strives for. Work at it and the dining experience will improve exponentially. [] REMEMBER A GUEST’S PURCHASING PROFILE: There is no excuse today for failing to know the buying habits of your guest.

Dine-in 345

Dine-in Customer Experience Back of House Customer Service 345

Culinary Cues

APRIL 24, 2020

Yesterday, I read an emotional, well-written, soul-crushing article by Gabrielle Hamilton – chef/owner of Prune Restaurant in New York City. It was an emotional experience reading this article and knowing that thousands of other chefs and restaurateurs across the country could have written a similar one. Restaurant Consulting.

Article 409

Article Point of Sale Take-out Dine-in 409

Culinary Cues

JUNE 3, 2024

Treat everyone as you would want to be treated. [] LISTEN AND HEAR Hear the chef, manager, your peer cooks, the dishwasher, service staff, vendors, and customers. Be excellent at every task no matter how large or small. [] TRACK YOUR EXPERIENCES You experienced it – write it down. Am I following my roadmap?”

Uniforms 434

Uniforms Point of Sale Coaching Small Business 434

Restaurant Engine

JULY 22, 2020

The customer experience starts with your online presence before it gets to your dining room. It’s often the “door” your customers first walk through. You want to always be working on improving customer experience for your restaurant online. In this article, we’re going to tell you how and give you some tips.

Customer Experience 126

Customer Experience Customer Service Online Ordering Social Media 126

Modern Restaurant Management

SEPTEMBER 25, 2020

The UpFlip team interviewed the Vet Chef crew to find out, and for those questions that weren’t answered in the interview, you can find them on the UpFlip blog. We’ll share his answers with you in this article, along with our top reasons why a food truck makes the perfect gateway to opening a restaurant. Build a reputation.

Food Truck 445

Food Truck Food Food Safety Customer Service 445

Modern Restaurant Management

NOVEMBER 22, 2019

Slow load times have a negative impact on the user experience and generally indicate something is amiss with your site. In a previous article on brand development [link to 2019-09 REDCAP Refine your restaurant's brand with these 3 questions], I challenged you to identify what your brand delivers beyond a perfectly prepared meal.

SEO 349

SEO Social Media Email Marketing Customer Experience 349

Culinary Cues

JULY 29, 2024

So, when others invest so much time in bashing the field, restaurant life, owners and even customers, I get incredibly irritated. I, for one, continue to relish every experience that has come my way and have learned something from every person I have worked with and business where I have invested sweat equity. There you have it.

Back of House 456

Back of House Take-out Café Blog 456

Culinary Cues

DECEMBER 11, 2023

Long before the restaurant chains of today, decades prior to the birth of fine dining, experience dining, and molecular gastronomy, there were neighborhood cafes that were part of small communities across the country. But restaurants like The Blue Gentian, were full of happy, very content customers.

White Paper 411

White Paper Hospitality Fine Dining Reference 411

Wasserstrom

MAY 8, 2025

In an industry increasingly driven by experiences, food flights offer precisely that: a curated culinary adventure. The ever-expanding popularity of food flights presents an opportunity for restaurants to gain new customers and increase their bottom lines.

Food 79

Food Customer Experience Blog Article 79

Culinary Cues

APRIL 18, 2023

Stop believing that the ingredients you use come off the back of a truck. [] THINK VALUE, BUILD EXPERIENCES: Simply raising prices is not the right solution to sagging profitability. If yes, then you are on the right path. [] CREATE CLIENTS, NOT CUSTOMERS: All customers are important, clients are connected.

Food Truck 386

Food Truck Back of House Education Training 386

Restaurant Engine

DECEMBER 25, 2024

There are several reasons for this, including your food, your pricing, and your customer service. In this article, we look at how to tell your restaurants story through branding. Your brand is the whole experience you offer. It includes what people experience and feel when theyre in your restaurant. Why Tell a Story?

Social Media 93

Social Media Customer Experience Email Marketing Customer Service 93

The Rail

MARCH 7, 2023

Whether you're a small, local restaurant or a large, chain restaurant, social media can be a powerful tool to help you attract new customers and build brand awareness. In this article, we'll discuss ten ways you can promote your restaurant on social media. 13 Ways to Promote Your Restaurant on Social Media 1.

Social Media 299

Social Media Customer Experience Small Business Influencer 299

Culinary Cues

JULY 15, 2022

Sorry, there isn’t a lot of good news for restaurants and chefs in recent years-except up to this point customer demand for the experience is rising. Most of the articles we read point to the pandemic as the culprit as well as the centralization of processing ownership. PLAN BETTER – TRAIN HARDER. Think ahead and learn to adapt.

Food Supply 448

Food Supply Food Truck Consumer Goods 2000 448

Culinary Cues

JUNE 14, 2022

SECOND: As large chains and corporate restaurants seek to find solutions through efficiency using technology and dumbing down menus, independents must re-invigorate their commitment to hospitality, person-to-person contact, creativity, and customer experiences. www.harvestamericacues.com BLOG. Over 700 articles).

Fine Dining 474

Fine Dining Food Supply Customer Service Presentation 474